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- Granåsen, Magdalena, 1978-
(författare)
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Exploring C2 Capability and Effectiveness in Challenging Situations : Interorganizational Crisis Management, Military Operations and Cyber Defence
- 2019
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Modern societies are affected by various threats and hazards, including natural disasters, cyber-attacks, extreme weather events and inter-state conflicts. Managing these challenging situations requires immediate actions, suspension of ordinary procedures, decision making under uncertainty and coordinated action. In other words, challenging situations put high demands on the command and control (C2) capability. To strengthen the capability of C2, it is vital to identify the prerequisites for effective coordination and direction within the domain of interest. This thesis explores C2 capability and effectiveness in three domains: interorganizational crisis management, military command and control, and cyber defence operations. The thesis aims to answer three research questions: (1) What constitutes C2 capability? (2) What constitutes C2 effectiveness? and (3) How can C2 effectiveness be assessed? The work was carried out as two case studies and one systematic literature review. The main contributions of the thesis are the identification of perspectives of C2 capability in challenging situations and an overview of approaches to C2 effectiveness assessment. Based on the results of the three studies, six recurring perspectives of capability in the domains studied were identified: interaction (collaboration), direction and coordination, relationships, situation awareness, resilience and preparedness. In the domains there are differences concerning which perspectives that are most emphasized in order obtain C2 capability. C2 effectiveness is defined as the extent to which a C2 system is successful in achieving its intended result. The thesis discusses the interconnectedness of performance and effectiveness measures, and concludes that there is not a united view on the difference between measures of effectiveness and measures of performance. Different approaches to effectiveness assessment were identified, where assessment may be conducted based on one specific issue, in relation to a defined goal for a C2 function or using a more exploratory approach.
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| 2. |
- Große, Christine, 1974-
(författare)
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Strategic Objectives in Complex Planning Environments : Insights from a Swedish Case for Critical Infrastructure Protection
- 2018
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Large-scale and long-term planning imposes extensive requirements on governance efforts regardless of whether it involves public organisations, private organisations, or both. The proportions of such planning entangle many actors and stakeholders as system components within and around a complex system. These system components and conditions in a complex planning environment introduce a diverse variety of strategic objectives into the planning. This study investigates how strategic objectives can affect the governance of complex planning systems, particularly in the context of national critical infrastructure protection. For this purpose, this thesis concentrates on a national planning procedure, STYREL, which Sweden has recently implemented for the case of power shortages. This case involves various actors from the national, regional and local levels who act on behalf of both public and private organisations in a planning process with four-year intervals, and it thus constitutes a relevant subject for this study. The investigation entailed the collection of evidence from documents and interviews. First, publicly available Swedish documents regarding the case provided an understanding of the planning. Second, interviews with decision-makers who are entrusted with this planning at municipalities and county administrative boards as well as with a few planners from power grid providers offered a deeper comprehension of both the proceedings in practice and the strategic objectives involved in this complex system for planning of critical infrastructure protection. Particularly, the findings resulted in several conceptual models that demonstrate these understandings in more detail. A soft system model visualises the problem situation and contains several elements, such as the system components, interrelations and conditions. Moreover, a multi-level planning model specifies sources of uncertainty in the planning and decision-making process that are associated with an insufficient alignment of strategic objectives in the STYREL case. These decompositions of the Swedish planning environment – both horizontal and vertical – further enabled this study to identify significant parameters of the systemic conditions and strategic objectives involved in such complex planning environments that challenge their governance. The findings of this study suggest that the Swedish process is not yet fully developed. The investigation particularly indicates that a better alignment of strategic objectives is necessary to ensure a selection of adequate goals and means that advances the future usability of the produced plan, which in turn would legitimate and strengthen this complex planning process for critical infrastructure protection.
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| 3. |
- Rydstedt Nyman, Monika, 1961-
(författare)
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Organizational Lessons Learned : Natural Hazards Affecting Critical Infrastructure
- 2018
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Konstnärligt arbete (övrigt vetenskapligt/konstnärligt)abstract
- This thesis focuses on an issue often presented as a solution – albeit a debated one – namely learning, specifically lessons learned from natural hazard events. Empirically, this thesis examines flooding and avalanches in a Swedish context, centering on systematic feedback mechanisms and learning from extreme events. Opportunities to and constraints affecting learning and knowledge sharing are discussed.The thesis comprises four papers, collectively contributing a description of aspects of learning and feedback in a case study setting of the Swedish Transport Administration (STA) [Trafikverket], and providing an understanding of the present level of knowledge and awareness of climate change related natural hazards, as well as how knowledge sharing may give incentives and understanding for change. The notion of social learning is that individuals, groups, and organizations (and ultimately society) can learn from one another in a context, i.e. fostering mutual change. The goal of learning and using feedback is to create an opportunity to address changes in a thoughtful and explicit manner. At the same time, there is an implicit idea that learning occurs automatically somehow, which is problematized on the basis of the cases in the articles.An interdisciplinary approach was adopted to obtain understanding of lessons learned related to natural hazards affecting critical infrastructure in Sweden. Interdiciplinarity refers to the use of theories from different research fields to achieve synergies in the search for explanations and useful understanding. The different objectives and aims of each paper have increased understanding of mechanisms related to aspects of feedback, learning and knowledge sharing after natural hazard impacts. Each paper also provides examples of opportunities and constraints to feedback mechanisms and learning in a collective context.
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