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- Bertlett, Johan, et al.
(författare)
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Collaborative Decision Making (CDM) - A Pilot Study Exploring Participation and Empowerment Before Implementing New Technology and Work Procedures
- 2006
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Ingår i: Developments in Human Factors in Transportation, Design, and Evaluation. - 9789042302976 ; , s. 237-248
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Konferensbidrag (refereegranskat)abstract
- The pressure on European air-traffic logistics increases, both at the airports and in the sky, as the passenger rate increases. Handling airborne aircraft is becoming more rationalized as an effect of sophisticated technology and lower separation-minima. Technological and legal development at airports is lagging behind causing delays. Airport operations might be more efficient by increasing accurate flight-related information to the ground handlers serving the aircraft and the passengers during the turn-round processes. Increased collaboration between airport actors may stimulate optimal decision making with regard to the aircraft turn-round processes. Several change projects at European airports focus on increased airport efficiency gathered under a EUROCONTROL initiative. The concept being implemented, called Collaborative Decision Making (CDM), consists of new information-carrying technology and work procedures. The social and psychological aspects of implementing the CDM concept were studied during the pre-implementation phases at a European airport. The purpose was to exploratorily analyse the involved employees’ participation and empowerment preceding the implementation, and how that affected the employees’ attitudes and emotions toward CDM. Fourteen respondents from five airport organisations were interviewed. The results showed low level of participation and empowerment, affecting attitudes and emotions negatively towards the planning, preparation, and development phases preceding the CDM implementation. Attitudes and emotions toward the CDM concept were not affected.
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| 2. |
- Karlsson, MariAnne, 1956, et al.
(författare)
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D1.1. Integrated Framework. Deliverable to the MeBeSafe project
- 2018
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The MeBeSafe project intends to develop, implement and validate interventions that direct road users (drivers and cyclists) towards safer behaviour in common traffic situations which carry an elevated risk. More specifically, the aim is to change habitual traffic behaviour using different nudging interventions, i.e. subconsciously pushing road users in a desired direction without being prohibitive against alternative choices of action. The project will also compare different ways of coaching and evaluate the effect of a combination of nudging and coaching. This deliverable, D1.1 Integrated Framework, describes the work completed within WP1 of the MeBeSafe project. Based on literature reviews, interviews with academic and non-academic experts, discussions and workshops, the deliverable: (i) describes the key characteristics of nudging and coaching respectively; (ii) presents a framework that integrates the two, taking into consideration (in particular) time and frequency; (iii) describes underlying theories and models of relevance for understanding road user behaviour; (iii) explains road user profiles or characteristics of relevance to consider in the design of the interventions (i.e., in WP2, WP3, and WP4), as well as the design and interpretation of the outcome of the field trials (in WP5); and (iv) presents design considerations, i.e. factors that should be observed when improving on the initial ideas and further develop the design of the nudging and coaching interventions. More detailed design guidelines must be developed as part of the work to be completed in WP2, WP3, and WP4.
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