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- Eriksson, Fredrik, et al.
(författare)
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Referenstaktiker – konsten att guida i det okända
- 2006
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Ingår i: InfoTrend. - 0040-6872. ; 61:3, s. 82-88
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Tidskriftsartikel (refereegranskat)abstract
- Reference tactics – the art of guiding in the unknown How can academic librarians overcome the knowledge gap between themselves and library users? As we see it, the gap is generated by the user’s deeper knowledge of the subject topic in comparison to that of the librarian. This knowledge gives the user possibilities of handling certain premises attached to the subject and also of seeing how sub-topics relate to each other within the main subject topic. At the same time the user is in need of assistance to fi nd subject information and this need needs to be explained to the librarian as a search expert. The scope of our study was to fi nd out how the librarian, tactically, can reach the user’s needdespite lack of subject knowledge. The main fi ndings of our study were nine different reference tactics conducted by the librarians in situations where their subject knowledge was believed to be insuffi cient. The tactics were labelled as follows: Interview, Dialogue, Routine Conduct, Random Test, Collaboration, Feedback, Forwarding, Follow up and Pedagogic Strategic Tactic.
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- Kjellberg, Sara, et al.
(författare)
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It´s all about keeping quiet – using focus group interviews to understand the everyday life of researchers in order to support their research
- 2014
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Ingår i: Qualitative and Quantitative Methods in Libraries, Qqml. - : ISAST. - 2241-1925. ; :1, s. 253-261
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Tidskriftsartikel (refereegranskat)abstract
- This paper describes how focus group interviews were used in a project on developing research support services. The object of the interviews was to understand the everyday lives of researchers and the obstacles they experience in their research process. Advantages and challenges of the method are discussed, e.g. the benefits of the interaction and the free form that the method allows for and the challenge not to interfere in the discussions and yet see to it that the discussions keep to the selected themes and keep on going.
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- Voog, Hanna, et al.
(författare)
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Adding SDGs to research – automatic benefits and manual added value
- 2023
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- In order to meet the wishes of Lund University management to showcase and display the work conducted in relation to the UN Sustainable Development Goals, the management of Lund's Pure installation has undertaken a project. The direct use of automatic tagging of SDGs turned out to be insufficient, so we devised a number of steps to utilize the data in a controlled manner. This includes a general metadata cleaning procedure for research output, an expert metadata evaluation of the same dataset, and finally, a one-time tagging of persons and organizations.This talk will guide you through these steps and also delve into some of the discussions we had in order to create value from the SDG tags in our Research portal.
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- Voog, Hanna, et al.
(författare)
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Fem år av tillgänglighet, närhet och synlighet : LUB:s forskarstöd 2012-2017
- 2017
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Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- För fem år sedan publicerades ”Tillgänglighet, närhet och synlighet”, en slutrapport för ett projekt som syftade till att inventera forskares behov av forskarstöd vid LU. I år, 2017, valde arbetsgruppen för Forskning och Forskningsprocesser inom LUB, att göra om en av delarna i projektet nämligen den enkätundersökningen som gick ut till de olika delarna av biblioteksorganisationen och som låg till grund för den ”nulägesanalys” som gjordes 2012. Förhoppningen är att kunna göra ett nytt nedslag och beskriva vilket forskarstöd som erbjuds inom Lunds universitetsbibliotek i nätverk (LUB) idag. Men också se hur de tankar som kom upp i relation till projektet har införlivats i det dagliga arbetet med forskarstöd inom LUB fem år senare.
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- Voog, Hanna, et al.
(författare)
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It takes two to tango – making way for relevant research support services at Lund University Libraries (LUB)
- 2013
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Ingår i: ScieCom Info. - 1652-3202. ; 9:1
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Tidskriftsartikel (refereegranskat)abstract
- This article presents a 2012 project on researchers’ need of support at Lund University Libraries (LUB). The project was three folded with the object to identify areas where the present research support services ought to be developed and strengthened. The project contains a) a literature review focusing on definitions and examples of research support services as well as researchers’ needs and experiences of support services, b) a survey to get an overview of the support services offered today at LUB, the decentralized library network at Lund University, and c) focus group interviews with researchers, one group from each partaking faculty, to investigate key obstacles in their research processes. In all three parts, a model of the research process schematically divided into four phases was applied; To start a research project, To collect material, To process/analyze/write and Communicate results and make data accessible. A major conclusion is that the research support services need to be accessible, visible and in close proximity to the researchers.
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- Voog, Hanna, et al.
(författare)
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Tillgänglighet, närhet och synlighet – gemensamma utmaningar för LUB-nätverket för att möta forskares behov av stöd vid Lunds universitet
- 2013
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- This report presents a project at Lund University Libraries (LUB) during the fall of 2012, with the object to identify areas where the present research support services ought to be developed and strengthened. The project is three folded and contains a) a literature review focusing on definitions and examples of research support services as well as researchers’ needs and experiences of support services, b) a survey to get an overview of the support services offered today at LUB, the decentralized library network at Lund University, and c) focus group interviews with researchers, one group from each partaking faculty, to investigate key obstacles in their research processes. In all three parts a model of the research process schematically divided into four phases was applied; to start a project, to collect material, to process/analyze/write and to communicate the results. The first two stages of the project, the literature overview and the survey, form a background and both show that many support services are concentrated around the phases to collect material and to communicate results. The findings from the focus group interviews point to common needs and issues as well as special needs and issues related to different ways of doing and communicating research. Common for most researchers is limited time, a need for funding and an everyday fragmentation. They talk about the importance of networks, their efforts to navigate in an abundance of material and ways to find it and a need for overviews and help to understand new ways and demands to communicate. Most concern is expressed in the phases to start a project, to collect material and to communicate results. A major conclusion is that the research support services need to be available, visible and in close proximity to the researchers. Further, the development of support services needs to take into consideration both common traits as well as local variations in research practices. Therefore, discussions concerning LUB as a whole, need to be related to discussions at the single faculty libraries. Apart from knowledge about how to address the research support services at LUB, the project generates a model for how librarians can understand the research community that they are working with and with whom to create networks and partnerships for the future.
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