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| 2. |
- Aas, T. H., et al.
(författare)
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Outbound open innovation in tourism : Lessons from an innovation project in Norway
- 2021
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Ingår i: Managing Open Service Innovation. - : World Scientific. - 9789811234491 - 9789811234484 ; , s. 167-185
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- The concept of open innovation was introduced by Henry Chesbrough in 2003 and refers to firms' use of inflows and outflows of knowledge to improve innovation processes. The concept has received considerable scholarly attention, but most research has focused on how manufacturing firms can manage inflows of knowledge during their product innovation processes. How outflows of knowledge can be managed by service firms during their innovation processes has until now not received the same scholarly attention. In this chapter, we therefore aim to contribute in filling this knowledge gap by observing an innovation project in tourism during its implementation. The findings suggested that tourism firms reveal different types of knowledge to other tourism firms in non-pecuniary outbound open innovation processes. In this case the knowledge was revealed in joint workshops where several firms participated and in bi-lateral meetings between two firms, and sometimes the knowledge was transferred via consultants or researchers that acted as "knowledge mediators". The findings also suggested that tourism firms decided to reveal knowledge to other firms to improve their image, increase the market size and to sharpen up their own business. Implications for management as well as the need for further research are discussed in the chapter.
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| 3. |
- Ahlin, Karin, 1963-, et al.
(författare)
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IoT for Health and Well-being : A case study and call for action
- 2023
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Ingår i: PETRA '23: Proceedings of the 16th International Conference on PErvasive Technologies Related to Assistive Environments. - : Association for Computing Machinery (ACM). - 9798400700699 ; , s. 465-467
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Konferensbidrag (refereegranskat)abstract
- In this short paper we describe the implementation of an IoT test-bed in an elementary school. We argue that by adding additional IoT senors to an existing IoT system it is possible to evolve an indoor climate control system into a indoor milieu control system aimed at improving the health and well-being for both pupils and staff who spend their days working in the school environment. Lastly, we call for multidisciplinary action as the domain IoT for health and well-being spans across several different knowledge domains.
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| 4. |
- Ahlin, Karin, 1963-, et al.
(författare)
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IoT in Elementary School for Everyone – A Research Plan
- 2022
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Ingår i: Challenges of Trustable AI and Added-Value on Health. - : IOS Press. - 9781643682846 - 9781643682853 ; , s. 955-956
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Konferensbidrag (refereegranskat)abstract
- We propose a tentative research plan to increase students’ mental healthin elementary schools by implementing Internet of Things (IoT) technology. Theresearch plan should answer how to support students’ mental health using IoTsolutions and the critical factors influencing testbeds for IoT solutions with thepreviously mentioned purpose. Our intended research method is Design Science,which we plan to use stepwise.
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| 5. |
- Alaqra, Ala Sarah, et al.
(författare)
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Reciprocities or Incentives? : Understanding Privacy Intrusion Perspectives and Sharing Behaviors
- 2019
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Ingår i: HCI for Cybersecurity, Privacy and Trust. - Cham, Switzerland : Springer. - 9783030223502 ; , s. 355-370
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Konferensbidrag (refereegranskat)abstract
- The importance and perception of privacy varies from one context to the other. However, everyone values his or her privacy to a certain extent. The subjectivity of that value, attitudes, and behaviors would depend on different entangling factors. It is important to understand the motivation that influences human behavior, whether to protect or share their information. In this paper, we aim at understanding the boundaries of privacy, factors influencing information sharing behavior including experiences (reciprocities of privacy), and efforts taken to protect one’s data. We collected data using quantitative (survey/quiz) and qualitative means (focus groups). In the survey/quiz, our results showed that intrusion experience and awareness have a significant correlation between sharing of data. Furthermore, our focus groups results yielded details on influencing factors for privacy reciprocities and tradeoffs. We discuss our results in terms of privacy incentives and factors influencing the sharing behavior of their information. Finally, we highlight the complexity of behavior where intrinsic and extrinsic motivations could clash and result in a dilemma such as the privacy paradox phenomenon. © 2019, Springer Nature Switzerland AG.
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| 6. |
- Alaqra, Ala Sarah
(författare)
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Tinkering the Wicked Problem of Privacy : Design Challenges and Opportunities for Crypto-based Services
- 2020
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Data privacy has been growing in importance in recent years, especially with the constant increase of online activity. Consequently, researchers study, design, and develop solutions aimed at enhancing users' data privacy. The wicked problem of data privacy is a dynamic challenge that defies straightforward solutions. Since there are many factors involved in data privacy, such as technological, legal, and human aspects, we can only aim at mitigating rather than solving this wicked problem.Our aim was to explore challenges and opportunities with a focus on human aspects for designing usable crypto-based privacy-enhancing technologies (PETs). Mainly, there were three PETs in the cloud context included in our studies: malleable signatures, secret sharing, and homomorphic encryption. Based on the three PETs, services were developed within European research projects that were the scope of our user studies. We followed a user-centered design approach by using empirical qualitative and quantitative means for collecting study data. Our results and tinkering conveyed (i) analysis of different categories of user's perspectives, mental models, and trade-offs, (ii) user requirements for PET services, and (iii) user interface design guidelines for PET services. In our contributions, we highlight considerations and guidelines for supporting the design of future solutions.
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| 7. |
- Alaqra, Ala, et al.
(författare)
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Stakeholders’ Perspectives on Malleable Signatures in a Cloud-based eHealth Scenario
- 2016
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Ingår i: Proceedings of the International Symposium on Human Aspects of Information Security & Assurance. - 9781841024134 ; , s. 220-230
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Konferensbidrag (refereegranskat)abstract
- In this paper, we discuss end user requirements that we elicited for the use of malleable signatures in a Cloud-based eHealth scenario. The concept of a malleable signature, which is a privacy enhancing cryptographic scheme that enables the redaction of personal information from signed documents while preserving the validity of the signature, might be counter- intuitive to end users as its functionality does not correspond to the one of a traditional signature scheme. A qualitative study via a series of semi-structured interviews and focus groups has been conducted to understand stakeholders’ opinions and concerns in regards to the possible applications of malleable signatures in the eHealth area, where a medical record is first digitally signed by a doctor and later redacted by the patient in the cloud. Results from this study yielded user requirements such as the need for suitable metaphors and guidelines, usable templates, and clear redaction policies.
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| 9. |
- Andersson K, Pernille
(författare)
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Changing the servicescape : The influence of music and self-disclosure on approach-avoidance behavior
- 2013
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ Approach/Avoidance behavior in a retail context. More specifically, this thesis investigates the effect of music (ambient stimuli) and employees’ self-disclosure (social stimuli) on consumers’ Approach/Avoidance behavior in a retail store. Paper I comprised two experiments. Experiment 1 investigated the influence of the independent variable No music/Music. Likewise, experiment 2 studied the influence of the independent variable No music/Slow-tempo music/Fast-tempo music. The dependent variables in both experiments were pleasure, arousal, and the resulting Approach/Avoidance behavior. Paper II investigated the influence of the independent variable self-disclosure. The dependent variables were Approach/Avoidance behavior, measured by pleasure, arousal, liking, satisfaction, and reciprocity. The conclusions of this thesis are that both ambient and social stimuli in a servicescape affect consumers’ internal responses, which in turn affect their behavior. Depending on the situation (type of purchase), retail (bank, supermarket, or electronic retail store), and stimuli (ambient or social), the internal and behavioral responses are different.
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| 10. |
- Andersson K, Pernille
(författare)
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Changing the servicescape : The influence of music, self-disclosure and eye gaze on service encounter experience and approach-avoidance behavior
- 2016
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The purpose of this thesis is to investigate and understand the effect of a servicescape’s ambient and social conditions on consumers’ service encounter experience and their approach/avoidance behavior in a retail context. In three papers, with a total sample of over 1600 participants (including 550 actual consumers) and seven experiments, the author investigates the effect of music (ambient stimuli), employees’ self-disclosure (verbal social stimuli) and employees’ gazing behavior (nonverbal social stimuli) on consumers’ service encounter experience and approach/avoidance behavior in a retail store.Paper I comprised two experiments, and the aim was to investigate the influence of music on emotions, approach/avoidance behavior. Paper II comprised two experiments, and the aim was to investigate the effect of frontline employees’ personal self-disclosure on consumers’ reciprocal behavior. Paper III comprised three experiments, and the aim was to investigate the influence of employee’s direct eye gaze/ averted eye gaze on consumer emotions, social impression of the frontline employee and encounter satisfaction in different purchase situations.The results in this thesis show that music affects consumers in both positive and negative ways (Paper I). Self-disclosure affects consumers negatively, in such a way that it decreases encounter satisfaction (Paper II) and, finally, eye gaze affects consumers by regulating both positively – and in some cases also negatively – consumers’ social impression of the frontline employee and their encounter satisfaction (Paper III).The conclusions of this thesis are that both ambient and social stimuli in a servicescape affect consumers’ internal responses, which in turn affect their behavior. Depending on the purchase situation, type of retail, and stimuli, the internal and behavioral responses are different.
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