| 1. |
- Berbyuk Lindström, Nataliya, 1978, et al.
(författare)
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“Just Google Translate It!” ICT Use of Migrant IT professionals for Mitigating Workplace Integration Challenges
- 2022
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Ingår i: AMCIS (Americas Conference on Information Systems), Minneapolis, MI, August 10-14.
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Konferensbidrag (refereegranskat)abstract
- IT professionals represent a growing group of highly educated migrants in different countries, yet research on their workplace integration is scarce. Applying a combined theoretical framework of Hofstede's culture dimensions and functional theory of language approach, this paper addresses the research need in investigating how migrant IT professionals to Sweden integrate into the workplace and the role of ICTs in mitigating integration challenges. Fifteen (15) interviews with IT professionals from India and Pakistan were analyzed using Thematic Content Analysis. Results uncover migrants experiencing language barriers and cultural differences, which impede developing relationships with colleagues and career opportunities. Our findings indicate that although ICTs, primarily machine translation applications, are indispensable for supporting communication between migrants and locals, collegial support is still essential for managing intercultural interactions, contributing to migrants’ feelings of connectedness at work and a sense of belonging. Workplace inclusion and suggestions for practitioners are discussed.
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| 2. |
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Coloniality and Decolonisation in the Nordic region
- 2023
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- This book advances critical discussions about what coloniality, decoloniality and decolonization mean and imply in the Nordic region. It brings together analysis of complex realities from the perspectives of the Nordic peoples, a region that are often overlooked in current research, and explores the processes of decolonization that are taking place in this region. The book offers a variety of perspectives that engage with issues such as Islamic feminism and the progressive left; racialization and agency among Muslim youths; indigenizing distance language education for Sami; extractivism and resistance among the Sami; the Nordic international development endeavour through education; Swedish TV-reporting on Venezuela; creolizing subjectivities across Roma and non-Roma worlds and hierarchies; and the whitewashing and sanitization of decoloniality in the Nordic region. As such, this book extends much of the productive dialogue that has recently occurred internationally in decolonial thinking but also in the areas of critical race theory, whiteness studies, and postcolonial studies to concrete and critical problems in the Nordic region. This should make the book of considerable interest to scholars of history of ideas, anthropology, sociology, cultural studies, postcolonial studies, international development studies, legal sociology and (intercultural) philosophy with an interest in coloniality and decolonial social change.
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| 3. |
- Groglopo, Adrián, 1967
(författare)
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En diagnos av rasism och demokrati i Sverige
- 2017
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Ingår i: Antirasistiska Akademin youtube kanal. - : Antirasistiska Akademin.
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Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- Intervjuserie som finansierades av Myndigheten för ungdoms- och civilsamhällsfrågor. Projektet handlar om 17 djupintervjuer med både forskare som studerar rasism i Sverige och aktivister som arbetar med frågor om rasism och mänskliga rättigheter. projektansvarig och intervjuare: Adrián Groglopo
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| 4. |
- Diurlin, Lars, 1979-, et al.
(författare)
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Cultural policy as a governmental proxy tool for improved health : The Swedish National Board of Health and Welfare’s collaborations with cultural workers 1970–1975
- 2021
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Ingår i: The International Journal of Cultural Policy. - : Taylor & Francis Group. - 1028-6632 .- 1477-2833. ; 27:5, s. 667-682
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Tidskriftsartikel (refereegranskat)abstract
- This article highlights cultural policy as a governmental proxy to address political matters beyond the cultural domain – here civil health – and the need to problematize and historicize ‘arts in health’ policies. The article centres on the Swedish National Board of Health and Welfare’s collaborations with cultural workers 1970–1975, framed by three contextual developments: politicization of the cultural sector, call for innovative governmental information, and changing character of health information. Theoretically, the article draws from the field of cultural policy research, with an emphasis on historiographical perspectives. The result shows that despite interdependence, the collaborations were an arena where interests clashed. The main conflict lay in what art should seek to change for the better: society or its citizens? However, the conflicts were also due to a mixture of roles: the agency suddenly found itself a patron of the arts, and the cultural workers producers of governmental information.
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| 5. |
- Lewis, Seth, 1978, et al.
(författare)
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Big Data and Journalism: Epistemology, expertise, economics, and ethics
- 2015
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Ingår i: Digital Journalism. - : Informa UK Limited. - 2167-0811 .- 2167-082X. ; 3:3, s. 447-466
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Tidskriftsartikel (refereegranskat)abstract
- Big data is a social, cultural, and technological phenomenon—a complex amalgamation of digital data abundance, emerging analytic techniques, mythology about data-driven insights, and growing critique about the overall consequences of big-data practices for democracy and society. While media and communication scholars have begun to examine and theorize about big data in the context of media and public life broadly, what are the particular implications for journalism? This article introduces and applies four conceptual lenses—epistemology, expertise, economics, and ethics—to explore both contemporary and potential applications of big data for the professional logic and industrial production of journalism. These distinct yet inter-related conceptual approaches reveal how journalists and news media organizations are seeking to make sense of, act upon, and derive value from big data during a time of exploration in algorithms, computation, and quantification. In all, the developments of big data potentially have great meaning for journalism’s ways of knowing (epistemology) and doing (expertise), as well as its negotiation of value (economics) and values (ethics). Ultimately, this article outlines future directions for journalism studies research in the context of big data.
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| 6. |
- Jarlbrink, Johan, docent, 1978-, et al.
(författare)
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From Big Bang to Big Data : A History of the Media
- 2023
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Bok (refereegranskat)abstract
- More than just newspapers, television, and social networks, media are the means by which any information is communicated, from cosmic radiation traces to medieval church bells to modern identity documents. Cultures are held together as much by bookkeeping and records as they are by stories and myths. From Big Bang to Big Data is a long history of the media – how it has been established, used, and transformed from the beginning of recorded time until the present. It is not primarily a story of revolutions and innovations, but of continuities and overlaps that reveal surprising patterns across history. Many media were invented as ways to store and share information, and many have served as powerful tools for administration and control. The concerns raised about media today, whether about privacy, piracy, or anxieties over declining cultural standards, preoccupied earlier generations too. In a playful style, accompanied by more than one hundred illustrations, the authors show us how every society has been a media society in its own way. From antique graffiti to last year’s viral YouTube clip, the past is only approachable through media. From Big Bang to Big Data provides a new way of thinking about media in history – and about human societies past and present.
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| 7. |
- Falkheimer, Jesper, et al.
(författare)
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Kriskommunikation
- 2009. - 1
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Bok (populärvet., debatt m.m.)
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| 8. |
- Geissinger, Andrea, et al.
(författare)
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Assessing user perceptions of the interplay between the sharing, access, platform and community- based economies
- 2020
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 33:3, s. 1037-1051
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: Digitally intermediated peer-to-peer exchanges have accelerated in occurrence, and as a consequence, they have introduced an increased pluralism of connotations. Accordingly, this paper aims to assess user perceptions of the interplay between the sharing, access, platform, and community-based economies.Design/methodology/approach: The sharing, access, platform, and community-based economies have been systematically tracked in the social media landscape using Social Media Analytics (SMA). In doing so, a total material of 62,855 publicly posted user-generated content concerning the four respective economies were collected and analyzed.Findings: Even though the sharing economy has been conceptually argued to be interlinked with the access, platform, and community-based economies, the empirical results of the study do not validate this interlinkage. Instead, the results regarding user perceptions in social media show that the sharing, access, platform, and community-based economies manifest as clearly separated.Originality/value: This paper contributes to existing literature by offering an empirical validation, as well as an in-depth understanding, of the sharing economy's interlinkage to other economies, along with the extent to which the overlaps between these economies manifest in social media.
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| 9. |
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En brokig gemenskap
- 2017
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- En brokig gemenskap presenterar huvudresultaten från 2016 års västsvenska SOM-undersökning. I fokus för undersökningen står Västra Götalands invånare och deras upplevelser av hur det är att leva och verka i Västsverige. Titeln knyter an till de resultat och analyser som redovisas i boken, men också till de likheter och olikheter som präglar gemenskapen i Västra Götalands olika delar. Några av de frågor som analyseras är medborgarnas bedömningar av regional och kommunal service, erfarenheter av arbetsliv och upplevelser av mångkultur. Kulturvanor, medborgaraktivism och cirkulär ekonomi är andra områden som ligger i bokens blickfång. Flera kapitel innehåller jämförelser med tidigare års västsvenska SOM-undersökningar och med de nationella SOM-undersökningarna. I En brokig gemenskap, den 71:a forskarantologin från SOM-institutet, bidrar forskare från olika discipliner vid Göteborgs universitet och Högskolan i Borås med analyser av det västsvenska samhället. Boken innehåller också en metod- dokumentation av 2016 års västsvenska SOM-undersökning.
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| 10. |
- Englund, Liselotte, 1964-, et al.
(författare)
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Reporting under extreme conditions : journalists' experience of disaster coverage
- 2023
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Ingår i: Frontiers in Communication. - : Frontiers Media S.A.. - 2297-900X. ; 8
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Tidskriftsartikel (refereegranskat)abstract
- Introduction: Media presence on site and reports on disasters are crucial parts of disaster communication. Aside from authorities, civil society, concerned businesses and citizens, the media constitute an important actor. The working conditions, situational competence and management among journalists on duty in a disaster area are important factors within the complex area of crisis management and disaster communication. This study aims to explore the working conditions, challenges, and coping strategies among journalists covering the Haiti earthquake in 2010.Methods: Ten months after the event, Scandinavian journalists (n = 32) provided free-text responses about their work on site through a web survey. The free- text responses underwent content analysis. In addition, self-report questionnaires were used to assess general mental health and posttraumatic stress.Results: We found that journalists faced five main challenges in Haiti: situational (technicalities, practical, collegial), professional (mission, approach, roles), personal (traits, emotions, coping), traumatic (general mental health and posttraumatic stress) and experiential (learning and growth). They described a difficult and challenging mission, but also an eye-opening and life-changing experience. Most respondents' questionnaire responses indicated low risk for both poor mental health and posttraumatic stress, with a few significant exceptions. Being properly equipped and mentally prepared, getting collegial support and maintaining professional focus were seen as important, and good leadership and clear instructions from editors at home were highlighted.Discussion: Corroboration of the present findings would strengthen our knowledge of their experiences, and may provide valuable insights for designing preparedness activities in the future as well as for applying to other communication functions in disasters.
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| 11. |
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| 12. |
- Norén, Fredrik, 1984-
(författare)
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"Framtiden tillhör informatörerna” : samhällsinformationens formering i Sverige 1965–1975
- 2019
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- This dissertation is about the formation of governmental information in Sweden during the period 1965 to 1975. During this period information related issues were high up on the political agenda, in Sweden and internationally. I argue that the period is of particular interest in order to understand the impact and development of governmental information in Sweden, even for our time. One overreaching research question has guided this study: What ideas and practices characterized how and why the state disseminated information to the public? The thesis uses four tensions to study the formation of governmental information in Sweden during the late 1960s and early 1970s: (1) information as a solution – information as a problem, (2) dissemination of information – control over information, (3) information through mass communication – information through interpersonal dialogue, and (4) governmental information – commercial information. These tensions draw theoretically from John Durham Peters’ notions of communication.The thesis uses strands from three research fields: PR-history, cultural histories of media, and digital humanities. The four papers use different theoretical perspectives in order to shed new light on of the formation of governmental information in Sweden. Adding to that, and to theoretically tie the papers together, the thesis presents an overarching network perspective with a special focus on conceptual history as a means to better understand how governmental information was discussed as well as practiced. Different methods are used to study the formation of governmental information. The latter is partly because of the political issue’s porous boundaries and fragmented-oriented character, and partly due to the lack of previous research with a problematizing and historical approach to governmental information in Sweden. The thesis combines qualitative and quantitative methods to study different aspects how the state communicated with the public.This dissertation presents new findings about the formation of governmental information during the period 1965 to 1975. One regards the different intersections of governmental information. It shows that the production and dissemination of information from agencies to citizens was far from “pure” governmental information, and rather entangled with various actors from industry, academy and civil society. A second finding concerns the language of governmental information. Here, the dissertation shows – through large-scale digital text methods – how the concept of “information” exploded in usages from the 1960s and onwards, and how “information” as a discursive element infiltrated a growing number of political topics from the same period and onwards. A third finding centers on the media of governmental information. One result shows how broadly academics and bureaucrats defined the concept of media in relation to the practice of governmental information. All kinds of media devices, and not only the traditional news media, were considered important for the purpose of disseminating information on large scale to the public. Lastly, this dissertation reveals governmental information as without guaranties. Overall it shows how information from state agencies to citizens was generated through various conflicting tensions that have to be addressed, but without any hope of finding a balance free from communication problems. These problems tend to reoccur in different settings through history, also visible today. This result should however not be regarded as a pessimistic standpoint, rather it calls for modesty in terms of communication in general, and governmental information in particular.
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| 13. |
- Falk Erhag, Hanna, et al.
(författare)
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A Multidisciplinary Approach to Capability in Age and Ageing
- 2022
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- This open access book provides insight on how to interpret capability in ageing – one’s individual ability to perform actions in order to reach goals one has reason to value – from a multidisciplinary approach. With for the first time in history there being more people in the world aged 60 years and over than there are children below the age of 5, the book describes this demographic trends as well as the large global challenges and important societal implications this will have such as a worldwide increase in the number of persons affected with dementia, and in the ratio of retired persons to those still in the labor market. Through contributions from many different research areas, it discussed how capability depends on interactions between the individual (e.g. health, genetics, personality, intellectual capacity), environment (e.g. family, friends, home, work place), and society (e.g. political decisions, ageism, historical period). The final chapter by the editors summarizes the differences and similarities in these contributions. As such this book provides an interesting read for students, teachers and researchers at different levels and from different fields interested in capability and multidisciplinary research.
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| 14. |
- Kroon Lundell, Åsa, et al.
(författare)
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The complex visual gendering of political women in the press
- 2008
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Ingår i: Journalism Studies. - London : Routledge. - 1461-670X .- 1469-9699. ; 9:6, s. 891-910
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Tidskriftsartikel (refereegranskat)abstract
- In this article, we present an analysis of how gendering is “being done” in press visuals of women in politics. In short, we will argue that women professionals working within the area of politics are gendered and type-cast in more complex ways than previous research has yet shown. In a qualitative analysis of visuals from three different political scandals in Sweden involving prominent political women, we analyse the diversified ways of portraying women in visuals that do not simply reproduce the idea that the gendering of women uncritically correlates with concepts like sexualization, objectification, passivity and otherness. As on-lookers of a professional woman in politics caught in a pressing situation in a photograph, we will argue that at times we may be invited to see her as both an Other and a person with whom we can identify ourselves with. Or a woman may be positioned as an object with a focus on appearance, but not by emphasizing her femininity and sexuality but by doing exactly the reverse. We will also discuss the complexity that is related to the various contextual factors that come into play when press photographers and editors communicatively “work” at accomplishing specific gendered visual “preferred readings”.
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| 15. |
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Regntunga skyar
- 2020
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Dystra prognoser från 2010-talets sista nationella SOM-undersökning. Fler än någonsin ansåg att Sverige var på väg åt fel håll, oron tilltog och brottslighet klättrade på dagordningen. Samtidigt duggade rapporter om oåterkalleliga hot mot klimatet tätt. Hur påverkas vårt vardagsliv, vår hälsa och vår politik av dessa mörka moln? Regntunga skyar innehåller trettio kapitel forskaranalyser, sprungna ur resultaten från 2019 års nationella SOM-undersökning. Analyserna visar hur opinion och vanor och utvecklats och förändrats på en uppsjö av olika områden, samt inte minst vad vi som samhälle tog med oss in i det än så länge turbulenta 2020-talet.
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| 16. |
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| 17. |
- Röhle, Theo, 1976-
(författare)
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Dissecting the Gatekeepers : Relational Perspectives on the Power of Search Engines
- 2009
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Ingår i: Deep Search. - Innsbruck, Wien, Bozen : Studienverlag. - 9783706547956 ; , s. 117-132
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- The paper engages in an in-depth discussion of the search engine Google, focusing on its relationship to webmasters and users. Attempts by webmasters to game the ranking system in order to boost the position of their websites are met by Google with a subtle combination of rewards and punishment. It is argued that this strategy involves the establishment of a disciplinary regime that enforces a certain norm for web publishing. Google’s relationship to the users, on the other hand, is characterized by less invasive forms of power. By inserting itself deeply into the users’ information environment, Google can collect and analyze unprecedented amounts of user data. It is argued that the modeling of segmented consumption behavior that these schemes are based upon involves a governmental form of power. It is a kind of power that aims at controlling differential behavior patterns by gaining an intimate statistical knowledge of a population and using this knowledge as a means of predictive risk management.
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| 18. |
- Petersson, Jesper, 1974
(författare)
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Medicine At A Distance In Sweden: Spatiotemporal Matters In Accomplishing Working Telemedicine
- 2011
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Ingår i: Science Studies. - 0786-3012. ; 24:2, s. 43-62
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Tidskriftsartikel (refereegranskat)abstract
- This paper examines the accomplishment of making technology work, using the discourse around telemedicine in Swedish healthcare during 1994-2003. The paper will compare four projects launched in the mid-1990s and policymakers’ visions of healthcare through telemedicine. I will employ a sociotechnical approach developed within Actor-Network Theory that understands functioning technology not as something intrinsic but as an outcome of an ongoing process of negotiations. In the paper, I will extend the sociotechnical approach of what constitutes working technology to include spatiotemporal matters. I will also approach the closely related issue of space that has become a concern of Actor-Network Theory scholars interested in the accomplishment and continued workings of technology as it travels. In this discussion, an emphasis on fixed relations (network space) has been challenged by investigations into changing relations (fluid space). This paper suggests that in order to travel well, technology must be both fixed and fluid.⁰
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| 19. |
- Englund, Liselotte, 1964-, et al.
(författare)
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Media perception and trust among disaster survivors : Tsunami survivors' interaction with journalists, media exposure, and associations with trust in media and authorities
- 2022
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Ingår i: Frontiers In Public Health. - : Frontiers Media S.A.. - 2296-2565. ; 10
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Tidskriftsartikel (refereegranskat)abstract
- A critical part of disaster communication is media coverage in the interface of the afflicted, media, and authorities. One communication key is building trust. Disaster survivors encounter journalists in a high-stress context, but little is known about their perceptions of these interactions and the subsequent media exposure. The aim of this study is to explore how survivors 6 years after a major disaster perceived their encounters with journalists and exposure in the media, as well as their level of trust in the media, compared with government and authorities. Data were used from a longitudinal study of Swedish tourists, repatriated from the 2004 Indian Ocean tsunami, surveyed up to 6 years after the tsunami to assess posttraumatic stress (PTS) and effects on mental health. At 6 years after, the survey included questions about survivors' perceptions of journalist interactions (reported by n = 311), of their own media exposure (n = 177), and survivors' trust in media organizations and public authorities (n = 1,181). Tsunami survivors mainly perceived interactions with journalists as being professional. There were 14% who reported that the interactions were supportive and 17% that the interactions were a strain. Similarly, most participants had a neutral view concerning the subsequent media coverage or exposure, although 12% experienced media exposure as stressful and 12% reported that it had been involuntary. Finally, the survivors indicated higher confidence and trust in Swedish radio and TV as compared to the Swedish authorities, and the participants' level of trust in the media was associated with their perceptions of journalists, r = 0.34, p < 0.001, and media coverage, r = 0.47, p < 0.001. Disaster survivors mainly agreed with emotionally neutral statements about interacting with the media, the performance of journalists on site, and their own media exposure. Nonetheless, a substantial minority found the encounters and exposure to be negative, and the results suggest a link between personal experiences or perceptions and trust in the media.
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| 20. |
- Mathew Martin, Poothullil John, 1965-
(författare)
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Web Accessibility for Persons with Disabilities : Evidence from India
- 2008
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Ingår i: Communicator. - New Delhi, India : Indian Institute of Mass Communication. - 0588-8093. ; XLIII:1, s. 28-56
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Tidskriftsartikel (refereegranskat)abstract
- Websites are today the face of an organization, with Global reach. The Information and Technology (IT) Act 2000 of India, is entirely silent on the subject of web accessibility. However the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) guidelines of 2009, which has been ratified by Govt. of India, of which Article 9.2 (g) & (h) especially lays down that, states should facilitate access for Persons with disabilities (PWDs) to new information and communication technologies, especially the Internet. A study was undertaken on 3rd December 2009, to analyze the qualities of a website designed by Government Organizations (GOs) and Non-Government Organizations (NGOs) working for PWDs in terms of Information & Dissemination, Accessibility, Design and Interactive participatory features. The main contribution of this study is to illuminate the features of websites used by GOs and NGOs working for PWDs in India and its accessibility.
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| 21. |
- Berbyuk Lindström, Nataliya, 1978, et al.
(författare)
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The effectiveness of using online education technologies in times of cascading crises: digital transformation of Ukrainian higher education
- 2022
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Ingår i: Act Sustainable Research Conference, 11-18/11, 2022, Gothenburg, Sweden.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Higher education in Ukraine is passing its matriculation exam. For the third year in a row, Ukraine has been actively developing and deploying online education technologies as a response to external shocks. The initial trigger was the COVID-19 pandemic, which limited opportunities for face-to-face interactions. During the pandemic, Ukrainian universities created their own online education system by testing various online educational technologies. These technologies became a solid base for the restoration of the educational process in Ukrainian universities after the start of military hostilities in early 2022, connecting staff and students who had to leave their homes to protect their lives from a constant threat. Aim The aim of our research project “The effectiveness of using online education technologies in times of cascading crises” is to investigate the experienced impact of the Covid 19 pandemic and war on teaching and learning in Ukrainian higher education. Methodology In the project's first stage, we conducted forty semi-structured interviews with top management, research and teaching staff, and students from different parts of Ukraine about their experiences of using digital technologies for teaching and learning. The interviews have been transcribed, translated from Ukrainian/Russian into English, and analyzed using thematic content analysis. Key results/conclusions At the conference, we will present some preliminary results about the challenges and opportunities of using digital technologies in times of war, providing suggestions for improvement of online educational technologies used in crisis situations.
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| 22. |
- Castaldo Lundén, Elizabeth, 1974-
(författare)
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Exploring Fashion as Communication : The search for a new fashion history against the grain
- 2020
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Ingår i: Popular Communication. - : Informa UK Limited. - 1540-5702 .- 1540-5710. ; 18:4, s. 249-258
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Tidskriftsartikel (refereegranskat)abstract
- This introductory essay calls for a new fashion media history informed by truly interdisciplinary scholarship, nuanced in both fashion and media studies. It reflects upon the ways in which the study of fashion as communication and fashion journalism have been addressed, arguing that fashion studies has laid out a western backbone of this history that invites and deserves to be confirmed and contested. It encourages future authors to find those fashion media discourses, voices, and practices that brought attention to fashion and dress moving past the so-called ‘fashion bibles’ to unravel discourses reaching popular audiences, underrepresented minorities, unlisted geographies, and subcultures.
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| 23. |
- Lundälv, Jörgen, 1966
(författare)
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Personligt ansvar viktigt
- 2015
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Ingår i: Arbetsterapeuten. Tidskrift för Sveriges arbetsterapeuter. ; :3, s. 38-39
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Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- Jörgen Lundälv intervjuad i reportage. Reportaget är skrivet av journalisten Linda Swartz vid tid Arbetsterapeuten. Tidskrift för Sveriges arbetsterapeuter.
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| 24. |
- Berbyuk Lindström, Nataliya, 1978, et al.
(författare)
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Who are Metrics Team’s Stakeholders, What Do They Expect, and How to Communicate with Them? Conducting Stakeholder Mapping with Focus on Communication in Agile Software Development Organization
- 2022
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Ingår i: International Conference on Information Systems (ICIS), SIGITPROJMGMT 17th International Research Workshop on Information Technology Project Management, Copenhagen, December 10, 2022-01-01.
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Konferensbidrag (refereegranskat)abstract
- As an increasing number of organizations create metrics teams, conducting stakeholder mapping is pivotal for identifying and analyzing metrics stakeholders’ expectations for reducing the risks of miscommunication and project failure. Further, though team-stakeholder communication is essential for successful collaboration, few studies focus on it in software measurement context. This case study seeks to identify and analyze metrics team’s stakeholders, with a special focus on communication challenges in team-stakeholder contacts. Inspired by Bryson's Basic Stakeholder Analysis Techniques and Mitchell, Agle, and Wood's theoretical model for stakeholder identification, a stakeholder mapping exercise was conducted using interactive workshops and follow-up interviews with 16 metrics team members and their stakeholders. The results illustrate the complexity of identifying stakeholders in agile organizations, the importance of developing a metrics culture, and enhancing transparency in team-stakeholder communication. The study aims to contribute to the development of stakeholder theory and offers insights into communication in software engineering context.
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| 25. |
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