| 1. |
- Asatiani, Aleksandre, 1987, et al.
(författare)
-
Security by envelopment – a novel approach to data-security-oriented configuration of lightweight-automation systems
- 2023
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Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; , s. 1-23
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Tidskriftsartikel (refereegranskat)abstract
- Organisations’ increasing adoption of lightweight automation, such as robotic process automation (RPA), raises concerns about the associated systems’ robustness and security, with data-security concerns becoming further accentuated when tools of this sort are deployed for handling of potentially sensitive data. However, literature on designing these tools in a manner mitigating risks related to organisational data security has remained scarce. This paper addresses this gap by presenting a study in which RPA was successfully designed for a process wherein the software robot handles sensitive personal data. Informed by work on the mindlessness of automation, sociotechnical envelopment, and security by design, this empirical study, employing action design research at Wärtsilä Corporation, pointed to three design principles, related to envelopment, access rights, and audit trails. By adhering to these, Wärtsilä created envelopes around the robot that afford the automation’s safe operation and processing of the sensitive data. This research advances the theory of sociotechnical envelopment’s design and deployment by introducing a novel approach in security by envelopment to elaborate on the security-oriented envelopment of mindless automation agents. The paper also discusses the practical utility of the artefact designed, in terms of both design and evaluation
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| 2. |
- Bidan, M., et al.
(författare)
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An empirical study of IS architectures in French SMEs : Integration approaches
- 2012
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 21:3, s. 287-302
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Tidskriftsartikel (refereegranskat)abstract
- This paper, based on a cross-sectional empirical study of information system (IS) architectures within 143 small to medium enterprises (SMEs) in France, reports findings on how SMEs architect to achieve IS integration and interoperability. This research provides an empirically derived taxonomy of enterprise architectural variants of the types often described in the literature for large firms. This study finds indications that for SMEs the immediate goal of interoperability prevailed over fuller and more formal system integration. The most common means for approaching enterprise architecture and any form of integration is via the construction of software bridges and interfaces. Partially standardized architectures based on Enterprise Systems (ERP) are the next most common type. Hybrid architectures- mixed Enterprise Applications Integration and ERP- are the third most common. The contribution of this paper lies not in the identification of the three types but resides (1) in the description of their distribution in SMEs; (2) in the absence of other integration/interoperability types in this population; and (3) most importantly in the interpretation of the organizational and historical rationale explaining the emergence of these types in this organizational context. © 2012 Operational Research Society Ltd. All rights reserved.
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| 3. |
- Curto-Millet, Daniel, 1985, et al.
(författare)
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The sustainability of open source commons
- 2023
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Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; 32:5, s. 763-781
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Tidskriftsartikel (refereegranskat)abstract
- The sustainability of commons has benefited from Elinor Ostrom´s analysis of shared resources. In her work, sustainability was described in a univocal manner–successful or not–depending on the common’s long-term capacity to survive within an uncertain environment. In recent years, this view of sustainability has been applied to the study of digital commons, including open source. Building on more recent work on sustainability, this paper challenges this univocal conception of sustainability in open source. Through a critical review of the literature, it unveils the coexistence of multiple notions of sustainability in open source and proposes a typology of sustainabilities (resource-based, infrastructural, and interactional). We propose that the degree and quality of the interrelationship between these different types of sustainability need to be explored, leading to the theorisation of three possible scenarios (trade-offs, synergy, and independence). We discuss and put forward a research agenda.
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| 4. |
- Eriksson, Owen, 1957-, et al.
(författare)
-
The case for classes and instances - a response to representing instances : the case for reengineering conceptual modelling grammars
- 2019
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Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 28:6, s. 681-693
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- In “Representing instances: The case for reengineering conceptual modelling grammars”, Lukyanenko et al. (2019) argue that conceptual modelling has been biased towards a focus on knowledge about general phenomena (classes) rather than about specific instances. While we agree that more attention needs to be paid to instances, we critically reflect on their underlying assumptions about instances and classes. Lukyanenko et al. (2019) assume that instances are mainly material things, and also assume that class-based modelling typically requires that class definitions include comprehensive attribute structures that are expected to be stable over time. Based on these assumptions, they conclude that classes are not needed for modelling instances. As an alternative to these assumptions, we suggest that instances can be viewed as language constructs, i.e., as objects that may be anything that is uniquely referred to and identified in human communication. Based on this assumption, we introduce an identity-oriented view of classes, implying that classes are required for modelling objects (instances). We agree with Lukyanenko et al. (2019) that a reengineering of conceptual modelling grammars is required. This reengineering would benefit from approaches such as an identity-oriented view of classes and a class-instance modelling grammar.
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| 5. |
- Feller, J., et al.
(författare)
-
Open innovation and public administration : Transformational typologies and business model impacts
- 2011
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 20:3, s. 358-374
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Tidskriftsartikel (refereegranskat)abstract
- Extant research demonstrates that e-Government initiatives often fall short of achieving innovative forms of government and governance due to a techno-centric focus that limits such initiatives to minor improvements in service delivery. While it is evident that innovation is central to modernising and transforming governmental organisations, and that the co-creation of services by public authorities and community groups is an essential component of realising the benefits of investment in information and communication technology, there is little research focusing on the nature of innovation in transforming governmental organisations and services. Addressing this gap in the literature, this paper explores how open innovation strategies can transform public administration by examining how a network of municipalities in Sweden transforms value creation and service delivery by collaborating with each other and with external parties to accelerate the creation and exploitation of innovation. Using a case study with embedded units of analysis, four emerging typologies of governmental transformation based on open innovation are identified. The paper illustrates how these open innovation typologies (i) transform the organisation of the municipalities and (ii) help them deliver high quality co-created services to citizens. By examining the strategic and operational aspects that facilitate such activities, the analysis reveals the impact of open innovation on the business models of public authorities. The paper concludes that open innovation practices represent a more radical manifestation of transformational government than previously envisaged; signalling not only fundamental change in the nature of value creation and service delivery by public authorities, but potentially in the nature of their organisation. © 2011 Operational Research Society Ltd. All rights reserved.
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| 6. |
- Frisk, Elisabeth, 1957, et al.
(författare)
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Design matters for decision makers: Discovering IT investment alternatives
- 2014
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 23:4, s. 442-461
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Tidskriftsartikel (refereegranskat)abstract
- The literature has traditionally focused on how decision makers choose among alternatives based on rational behaviors, organizational politics, and organized anarchies. However, there is little research on decision making as a creative process where managers discover and evaluate alternatives. We address this gap by proposing a design approach to transform decisions in organizations. The approach views decision making as a creative and adaptive process in which managers recursively collect and interpret heterogeneous evidence, explore and test different ideas, and discover and evaluate alternatives. While the approach is rooted in the know-how of the involved stakeholders, its underpinning design attitude invites managers to better understand possible alternatives based on analyses of structured as well as unstructured data. To assess its utility, we applied the approach to IT investment evaluations through a Collaborative Practice Research project involving Swedish public organizations. Building on the project findings, we discuss the proposed approach and spell out its implications for transforming decision making in organizations.
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| 7. |
- Goldkuhl, Göran
(författare)
-
Pragmatism vs interpretivism in qualitative information systems research
- 2012
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Ingår i: European Journal of Information Systems. - : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 21:2, s. 135-146
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Tidskriftsartikel (refereegranskat)abstract
- Qualitative research is often associated with interpretivism, but alternatives do exist. Besides critical research and sometimes positivism, qualitative research in information systems can be performed following a paradigm of pragmatism. This paradigm is associated with action, intervention and constructive knowledge. This paper has picked out interpretivism and pragmatism as two possible and important research paradigms for qualitative research in information systems. It clarifies each paradigm in an ideal-typical fashion and then conducts a comparison revealing commonalities and differences. It is stated that a qualitative researcher must either adopt an interpretive stance aiming towards an understanding that is appreciated for being interesting; or a pragmatist stance aiming for constructive knowledge that is appreciated for being useful in action. The possibilities of combining pragmatism and interpretivism in qualitative research in information systems are analysed. A research case (conducted through action research (AR) and design research (DR)) that combines interpretivism and pragmatism is used as an illustration. It is stated in the paper that pragmatism has influenced IS research to a fairly large extent, albeit in a rather implicit way. The paradigmatic foundations are seldom known and explicated. This paper contributes to a further clarification of pragmatism as an explicit research paradigm for qualitative research in information systems. Pragmatism is considered an appropriate paradigm for AR and DR.
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| 8. |
- Hedman, Jonas, et al.
(författare)
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The business model concept: theoretical underpinnings and empirical illustrations
- 2003
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 12:1, s. 49-59
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Tidskriftsartikel (refereegranskat)abstract
- The business model concept is becoming increasingly popular within IS, management and strategy literature. It is used within many fields of research, including both traditional strategy theory and in the emergent body of literature on e-business. However, the concept is often used independently from theory, meaning model components and their interrelations are relatively obscure. Nonetheless, we believe that the business model concept is useful in explaining the relation between IS and strategy. This paper offers an outline for a conceptual business model, and proposes that it should include customers and competitors, the offering, activities and organisation, resources and factor market interactions. The causal inter-relations and the longitudinal processes by which business models evolve should also be included. The model criticises yet draws on traditional strategy theory and on the literature that addresses business models directly. The business model is illustrated by an ERP implementation in a European multi-national company.
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| 9. |
- Holmqvist, Magnus, et al.
(författare)
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Agility through scenario development and continuous implementation : A global aftermarket logistics case
- 2006
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 15:2, s. 146-158
-
Tidskriftsartikel (refereegranskat)abstract
- This paper examines a business and ISIT initiative at Volvo that involves managing the development and implementation of an agile aftermarket supply chain. The case is based on Volvo's global initiative to create a platform, Web services, and a Web portal for selling spare parts over the Internet. Creating and integrating a new platform is difficult, and establishing new relations in global aftermarket logistics is even more challenging. Agility relates to an organisation's ability to sense and respond rapidly to unpredictable events in order to satisfy changing customer demands. Volvo's effort illustrates agility as achieved by working continuously with scenario development and keeping implementation projects to a comprehendible size in order to nurture learning. The effort involved direct actions to manage both the technology and the relations among supply chain actors. As this case shows, continuous implementation projects can deliver innovation in new relations and through new channels - particularly if projects address agility from the start.
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| 10. |
- Holmström, Jonny, 1968-, et al.
(författare)
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Requirements engineering blinders : exploring information systems developers’ black-boxing of the emergent character of requirements
- 2011
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 20, s. 34-47
-
Tidskriftsartikel (refereegranskat)abstract
- In this paper we focus empirical and conceptual attention on the social construction of information systems (IS) requirements, and illustrate that IS developers too often choose to ignore, and thus effectively black-box, the complexities of gathering requirements in order to simplify both the difficulties of their work and their relations with customers. The empirical contribution of this paper is evidence drawn from a study of how IS developers pursue requirements engineering and how they conceive its value. The factors we found to be important in this process include: the changing needs of the organization, the ways in which structured IS methods are enacted via experience and social competency, the formation of project groups, and finally engagement in interpersonal conflict and negotiations. Our conceptual contribution is theorization on the nature of developing requirements as a process of social learning.
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| 11. |
- Iivari, Juhani, et al.
(författare)
-
A proposal for minimum reusability evaluation of design principles
- 2021
-
Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; 30:3, s. 286-303
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Tidskriftsartikel (refereegranskat)abstract
- Many Design Science Research (DSR) papers in Information Systems (IS) suggest sets of design principles (DPs) that provide knowledge for creating instances, in different contexts, of IT artefacts that belong to the same class. However, despite frameworks for evaluating DSR contributions, the evaluation of DP reusability to, with and for practitioners has been largely neglected. We suggest that in order to maintain the practical relevance of DSR, papers with DPs as their key outcomes should contain a reusability evaluation of the proposed principles. We propose a framework of minimum reusability evaluation of DPs by members of the target community of practitioners. The framework comprises five criteria: (1) accessibility, (2) importance, (3) novelty and insightfulness, (4) actability and guidance, and (5) effectiveness.
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| 12. |
- Jarvenpaa, Sirkka L., et al.
(författare)
-
Between scale and impact: member prototype ambiguity in digital transformation
- 2023
-
Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; 32:3, s. 390-408
-
Tidskriftsartikel (refereegranskat)abstract
- Digital transformation can produce scaling in numbers–growing organisational boundaries by adding new users, customers, or members. For membership-based organisations, such as social movement organisations (SMOs), digital scaling brings an inflow of new resources and members at a pace that previously was unimaginable, as well as mounting power and influence. But sustained rapid growth in new membership also can introduce a tension related to digital scaling and political or social impact. In this research, we trace this tension to member prototype ambiguity–that is, to a perceived variation in the attributes, assumptions, and actions of the new members entering the organisation. Such ambiguity can have a destabilising effect on collective identity that might significantly weaken the political or social impact of the SMO. In this longitudinal study of Amnesty International, we examine how digital transformation and scaling unveiled this tension and how the professional core at two of Amnesty’s national sections, Australia and Sweden, addressed the prototype ambiguity that ensued. This research contributes to the existing literature on digital transformation, prototype ambiguity, and social movements, by providing insight into the challenges and opportunities presented by digital scaling in membership-based organisations such as SMOs.
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| 13. |
- Karlsson, Fredrik, et al.
(författare)
-
Combining method engineering with activity theory : theoretical grounding of the method component concept
- 2006
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 15:1, s. 82-90
-
Tidskriftsartikel (refereegranskat)abstract
- The complex and demanding business of developing information systems often involves the use of different systems development methods such as the Rational Unified Process or the Microsoft Solution Framework. Through these methods the development organisation can be viewed as a collective of actors following different rules in the form of prescribed actions in order to guide a work process in accord with activity theory. Very often standardised systems development methods need tailoring for unique projects and strategies for this process have been labelled method engineering. Method configuration, a sub-discipline to method engineering, is applicable in situations where a single base method is used as a starting point for the engineering process. A meta-method (method for method configuration) has been developed addressing these issues. A fundamental part of this meta-method is the method component construct as a means to facilitate efficient and rationally motivated modularisation of systems development methods. This paper is an exploration of possible benefits of combining activity theory and method engineering as theoretical grounding of the method component concept.
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| 14. |
- Karlsson, Fredrik, et al.
(författare)
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Exploring agile values in method configuration
- 2009
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Ingår i: European Journal of Information Systems. - Basingstoke : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 18:4, s. 300-316
-
Tidskriftsartikel (refereegranskat)abstract
- The Method for Method Configuration (MMC) has been proposed as a method engineering approach to tailoring information systems development methods. This meta-method has been used on a variety of methods, but none of these studies have focused on the ability to manage method tailoring with the intention to promote specific values and goals, such as agile ones. This paper explores how MMC has been used during three software development projects to manage method tailoring with the intention to promote agile goals and values. Through content examples of method configurations we have shown that it is possible to use MMC and its conceptual framework on eXtreme Programming and we report on lessons learned with regard to maintaining coherency with the overall goals of the original method.
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| 15. |
- Karlsson, Fredrik, 1974-
(författare)
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Longitudinal use of method rationale in method configuration : an exploratory study
- 2013
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Ingår i: European Journal of Information Systems. - : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 22:6, s. 690-710
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Tidskriftsartikel (refereegranskat)abstract
- Organizations that implement a company-wide method to standardize the way that systems development is carried out still have a need to adapt this method to specific projects. When adapting this method the end results should align with the basic philosophy of the original method. To this end, goal-driven situational method engineering has been proposed. However, there are no longitudinal studies on systems developers’ use of such approaches and their intentions to balance their need of adaptation with the basic philosophy of the original method. This paper explores how goal-driven method configuration has been used by two project teams in six successive systems development projects, with the intention to balance the goals and values of a specific method with the systems developers’ need for method adaptation. We do that through the use of method rationality resonance theory. Through content examples of method configurations, we report on (a) lessons learned from the project teams’ work on balancing the goals of the company-wide method with their needs and (b) theoretical development of the method rationality resonance theory.
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| 16. |
- Kositanurit, B., et al.
(författare)
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An Exploration of Factors that Impact Individual Performance in an ERP Environment : An Analysis Using Multiple Analytical Techniques
- 2006
-
Ingår i: European Journal of Information Systems. - Basingstoke : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 15:6, s. 556-568
-
Tidskriftsartikel (refereegranskat)abstract
- This study explores the factors that can impact individual performance when using enterprise resource planning (ERP) systems. Starting from the proposition that organizational performance depends on individuals' task accomplishments, we test a structural model of task-technology fit, ERP user satisfaction, and individual performance in ERP environments. This research utilizes a survey method to examine the perceptions of ERP users. We performed factor and reliability analyses to assess the validity of the survey instrument. Six factors were identified as having an impact on individual performance: System Quality, Documentation, Ease of use, Reliability, Authorization, and Utilization. To explore the relationships among these factors, we conducted regression and multivariate adaptive regression splines analysis, and compared the findings from these two analytical techniques. The study provides evidence that System Quality, Utilization, and Ease of Use are the most important factors bearing on individual performance in ERP environments. Our findings also provide IT managers and researchers with knowledge of how these factors can be manipulated to improve individual performance when using ERP systems.
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| 17. |
- Lindgren, Rikard, 1973, et al.
(författare)
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Rethinking competence systems for knowledge-based organizations
- 2003
-
Ingår i: European Journal of Information System. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 12:1, s. 18-29
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Tidskriftsartikel (refereegranskat)abstract
- Existing competence systems are based on a rationalistic view of competence. While these competence systems might work in job-based organizations, we argue that in more dynamic settings, such as in knowledge-based organizations, the interest-informed actions that capture the emergent competencies of tomorrow require different types of information technology support. The main objective of this paper is to elaborate on the possibilities and implications of using interest-activated technology as a design rationale for competence systems. This paper is based on an action case study of an implemented interest-activated Intranet recommender system prototype at Volvo Information Technology AB in Gothenburg, Sweden. On the basis of how organizational members used this prototype to find information they were interested in, our research team was able to inquire into how personal interest, embodied in information-seeking activities, could be a means for identifying competence. Building on the relation between personal interest and competence, we discuss competence systems design and spell out explicit implications for managerial practice in knowledge-based organizations.
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| 18. |
- Ljungberg, Jan, 1956
(författare)
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Open Source Movements as a Model for Organising
- 2000
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. ; 9:4, s. 208-216
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Tidskriftsartikel (refereegranskat)abstract
- Open source software such as the operating system Linux has in a few years created much attention as an alternative way to develop and distribute software. Open source is to let anyone have access to the source code, so that they can modify it. Open source can be seen as a movement, where communities of highly skilled programmers collectively develop software, often of a quality that outperforms commercial proprietary software. These movements are based on virtual networking on the Internet and the web. They are loosely coupled communities kept together by strong common values related to hacker culture. Work seems to be totally distributed, delegated and loosely coupled. The highly skilled members contribute to the collective effort of free software development. In this paper the open source phenomenon is investigated from different perspectives. It is claimed that the open source movement is one key to the understanding of future forms of organizations, information work and business.
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| 19. |
- Magnusson, Johan, 1976, et al.
(författare)
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Efficiency creep and shadow innovation : enacting ambidextrous IT Governance in the public sector
- 2020
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 29:4, s. 329-349
-
Tidskriftsartikel (refereegranskat)abstract
- The current push towards increased innovation within the public sector calls for new approaches to IT Governance. However, recent findings highlight the aim to avoid trade-offs between innovation and efficiency through organisational ambidexterity. This paper reports a case study of ambidextrous IT Governance in two large government agencies. According to the findings, ambidextrous IT Governance is enacted through two separate but interrelated mechanisms that emerge simultaneously. In terms of exploitation, the “efficiency creep” mechanism creates a bias for efficiency – rather than innovation-oriented investments. In terms of exploration, the “shadow innovation” mechanism involves unsanctioned innovation activities. These two mechanisms interplay, in the enactment of ambidextrous IT Governance. The contribution of this study lies in theorising about how ambidextrous IT Governance is enacted in public sector organisations, and how efficiency creep and shadow innovation influence each other. This contribution aids future research and practice on public sector innovation and IT Governance.
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| 20. |
- Mikalef, Patrick, et al.
(författare)
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Thinking responsibly about responsible AI and 'the dark side' of AI
- 2022
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Ingår i: European Journal of Information Systems. - : Taylor & Francis Group. - 0960-085X .- 1476-9344. ; 31:3, s. 257-268
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- Artificial Intelligence (AI) has been argued to offer a myriad of improvements in how we work and live. The notion of AI comprises a wide-ranging set of technologies that allow individuals and organizations to integrate and analyze data and use that insight to improve or automate decision-making. While most attention has been placed on the positive aspects companies realize by the adoption by the adoption and use of AI, there is a growing concern around the negative and unintended consequences of such technologies. In this special issue we have made a call for research papers that help us explore the dark side of AI use. By adopting a dark side lens, we aimed to expand our understanding of how AI should be implemented in practice, and how to minimize or avoid negative outcomes. In this editorial, we build on the notion of responsible AI, to highlight the different ways in which AI can potentially produce unintended consequences, as well as to suggest alternative paths future IS research can follow to improve our knowledge about how to mitigate such occurrences. We further expand on dark side theorizing in order to uncover hidden assumptions of current literature as well as to propose other prominent themes that can guide future IS research on AI adoption and use.
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| 21. |
- Moe, Carl Erik, et al.
(författare)
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The public procurement of information systems : dialectics in requirements specification
- 2017
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Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 26:2, s. 143-163
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Tidskriftsartikel (refereegranskat)abstract
- When acquiring information systems, public entities face a dilemma. On the one hand, they want to procure the system that best suits their needs, which often requires lengthy dialogues with vendors. At the same time, they are restricted by government regulations that mandate limited dialogue in the interests of transparency and equal opportunities for all vendors. To examine how public entities deal with this, we followed three procurement projects in Norway. We show that this dilemma manifests itself as a dialectic between the thesis of getting the system requirements right and the antithesis of strictly adhering to regulations. Public entities search for a resolution of this dialectic through two syntheses: selecting an appropriate tendering procedure, and learning how to specify requirements through networks of peer public entities. Our findings reveal that the syntheses are possible because the dialectic is actually complimentary, both the thesis and the antithesis are needed to create the joint outcome that satisfies both. The resolution of the dialectic unfolds differently over time. Our study contributes to the relatively neglected stream of IS research on dialectics that explicitly searches for a synthesis while revealing the complementarity of the dialectic. We show how time plays a nuanced role in the resolution of the dialectic situation.
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| 22. |
- Ngwenyama, Ojelanki K., 1953-, et al.
(författare)
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Software Process Improvement with Weak Management Support : An analysis of the Dynamics of Intra-organizational Alliances in IS Change Initiatives
- 2010
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Ingår i: European Journal of Information Systems. - Basingstoke, UK : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 19:3, s. 303-319
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Tidskriftsartikel (refereegranskat)abstract
- Software Process Improvement (SPI) projects are large-scale, complex organization-wide change initiatives. They require considerable investments in personnel, time and money and impact just about every aspect of software firms. The group charged with conducting an SPI project has, however, little formal authority to influence or force software professionals to engage in SPI work or to define and implement changes. The SPI literature suggests that successful SPI initiatives depend on strong commitment from top management. But what should the SPI group do if management support is weak? In this paper, we present an analysis of how an SPI group can use alliances to obtain influence and succeed when management support is weak. Our study is based on a 3-year longitudinal field study of SPI change initiatives at Denmark Electronics. Our findings show that a lack of top management support is not necessarily incompatible with success. This research opens an important new area of research on intra-organizational alliances and information system (IS) implementation. It has the potential to offer new theories and practical advice on how IS implementation projects can be more effectively managed.
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| 23. |
- Ngwenyama, Ojelanki, 1953-, et al.
(författare)
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Using organizational influence processes to overcome IS implementation barriers : lessons from a longitudinal case study of SPI implementation
- 2014
-
Ingår i: European Journal of Information Systems. - Basingstoke, Hants : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 23:2, s. 205-222
-
Tidskriftsartikel (refereegranskat)abstract
- A fundamental tenet of the information systems (IS) discipline holds that: (a) a lack of formal power and influence over the organization targeted for change, (b) weak support from top management, and (c) organizational memories of prior failures are barriers to implementation success. Our research, informed by organization influence, compellingly illustrates that such conditions do not necessarily doom a project to failure. In this paper, we present an analysis of how an IS implementation team designed and enacted a coordinated strategy of organizational influence to achieve implementation success despite these barriers. Our empirical analysis also found that technology implementation and change is largely an organizational influence process (OIP), and thus technical-rational approaches alone are inadequate for achieving success. Our findings offer managers important insights into how they can design and enact OIPs to effectively manage IS implementation. Further, we show how the theory of organizational influence can enhance understanding of IS implementation dynamics and advance the development of a theory of effective IS change agentry. © 2014 Operational Research Society Ltd. All rights reserved.
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| 24. |
- Saunders, Carol S., et al.
(författare)
-
The impact of control styles and control modes on individual-level outcomes: a first test of the integrated IS project control theory
- 2020
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis: STM, Behavioural Science and Public Health Titles. - 1476-9344 .- 0960-085X. ; 29:2, s. 134-152
-
Tidskriftsartikel (refereegranskat)abstract
- While IS development (ISD) projects are essential for deploying digital technologies in organisations, they are notoriously challenging to control and complete successfully. Prior ISD project control research mostly conceptualises control activities in terms of formal and informal control modes and frequently focuses on performance effects at the project level. We argue that new insight can be gained by moving beyond these conventions to include control enactment as well as individual-level control effects. In this study, we present new findings that could precipitate a change in how researchers think about, and practitioners exercise, control in ISD projects. Specifically, we provide a first test of the recently proposed Integrated IS Project Control Theory by analysing the impacts of control modes (what) and control styles (how) on project team members' task performance and job satisfaction. Employing data from 171 ISD projects, we find significant support for this theory by confirming the positive impact of an enabling control style on both task performance and job satisfaction, and by demonstrating that control style is more important than control modes in explaining individual-level control effects. Further, the results of a post-hoc analysis suggest complex interaction effects between an enabling control style and formal controls.
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| 25. |
- Scheepers, R., et al.
(författare)
-
Contextual Influences on User Satisfaction with Mobile Computing : Findings from Two Healthcare Organizations
- 2006
-
Ingår i: European Journal of Information Systems. - Basingstoke : Palgrave Macmillan. - 0960-085X .- 1476-9344. ; 15:3, s. 261-268
-
Tidskriftsartikel (refereegranskat)abstract
- Mobile information technologies (IT) are transforming individual work practices and organizations. These devices are extending not only the boundaries of the 'office' in space and time, but also the social context within which use occurs. In this paper, we investigate how extra-organizational influences can impact user satisfaction with mobile systems. The findings from our longitudinal study highlight the interrelatedness of different use contexts and their importance in perceptions of user satisfaction. The data indicate that varying social contexts of individual use (individual as employee, as professional, as private user, and as member of society) result in different social influences that affect the individual's perceptions of user satisfaction with the mobile technology. While existing theories explain user satisfaction with IT within the organizational context, our findings suggest that future studies of mobile IT in organizations should accommodate such extra-organizational contextual influences.
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| 26. |
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| 27. |
- Schultze, Ulrike
(författare)
-
Performing embodied identity in virtual worlds
- 2014
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 23:1, s. 84-95
-
Tidskriftsartikel (refereegranskat)abstract
- Embodied identity, that is, who we are as a result of our interactions with the world around us with and through our bodies, is increasingly challenged in online environments where identity performances are seemingly untethered from the user's body that is sitting at the computer. Even though disembodiment has been severely criticized in the literature, most conceptualizations of the role of users' bodies in virtuality nevertheless reflect a representational logic, which fails to capture contemporary users' experience of cyborgism. Relying on data collected from nine entrepreneurs in the virtual world Second Life (SL), this paper asks how embodied identity is performed in virtual worlds. Contrasting representationalism with performativity, this study highlights that the SL entrepreneurs intentionally re-presented in their avatars some of the attributes of physical bodies, but that they also engaged in habitual practices in-world, thereby unconsciously enacting embodied identities in both their 'real' and virtual lives.
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| 28. |
- Sein, Maung, et al.
(författare)
-
Elaborating ADR while drifting away from its essence : a commentary on Mullarkey and Hevner
- 2019
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 28:1, s. 21-25
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- In their insightful critique of Action Design Research, Hevner and Mullarkey (this issue) proposed an enhancement of ADR by juxtaposing concepts from a well cited framework of Design Science Research (DSR) developed by Peffers et al. (2007). In this commentary, we argue that while we agree with some of their elaborations, such as unpacking the specific stages of ADR to make them more transparent and accessible and incorporating formalization of learning in every stage, we also disagree with Hevner and Mullarkey on two key areas. The first is depicting multiple different entry points to an ADR project, which goes against the essential spirit of ADR’s single entry point, problem formulation. More importantly, in juxtaposing the Peffers et al. framework of DSR on to ADR, they are combining two approaches that are epistemologically incommensurate. Peffers et al. take a deductive design approach while ADR employs principally an inductive epistemology by giving primacy to the guided emergence of the artifact. In spite of our disagreements, we conclude that both approaches are premised upon pragmatism where researchers are guided more by utility and usefulness rather than an abstract notion of truth. Our disagreements are essential characteristics of a healthy academic discourse.
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| 29. |
- Svahn, Fredrik, 1972, et al.
(författare)
-
Unpacking digital options thinking for innovation renewal: a clinical inquiry into car connectivity
- 2023
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 32:1, s. 23-34
-
Tidskriftsartikel (refereegranskat)abstract
- Options thinking is a powerful approach for managing uncertainty and change in digital environments. It is recognised as a structured process for identifying, developing, and realising options into novel products and services. At Volvo Cars, we have learned it can also become a powerful instrument for innovation renewal, although it can be difficult to apply because it challenges existing firm practices. We elaborate this tension by presenting digital options strategizing as a process of applying options thinking to negotiate capability gaps and configure innovation resources. Our clinical study reveals that this facilitates innovation renewal through emergent processes, practice-oriented design, and opportunity-driven management.
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| 30. |
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| 31. |
- Teigland, Robin, et al.
(författare)
-
Designed entrepreneurial legitimacy: the case of a Swedish crowdfunding platform
- 2019
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis: STM, Behavioural Science and Public Health Titles. - 1476-9344 .- 0960-085X. ; 28:3, s. 318-335
-
Tidskriftsartikel (refereegranskat)abstract
- Digital entrepreneurs face the liability of newness, like any other entrepreneur. However, this liability of newness is manifested differently: it is mediated by an artefact, in this case a platform. This paper examines how a digital entrepreneur mediated by a platform can build legitimacy, something hitherto thought to be embedded within a social relationship (that is, one that a digital platform may be unable to have). Based on a qualitative research design, we develop the concept of “designed legitimacy”, and we point to how trust may not be enough to overcome the liability of newness. Rather, legitimacy is needed to attract users and resources, and thus for growth and success. We further highlight the means through which a platform may come to be seen as legitimate, namely by designing with legitimacy in mind: by using symbols in design, asymmetric legitimacy building, and sequential two-stage legitimacy building. We end the paper with propositions for further study and the implications of this research for digital entrepreneurship and platforms.
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| 32. |
- Truex, Duane, et al.
(författare)
-
The scholarly influence of Heinz Klein : ideational and social measures of his impact on IS research and IS scholars
- 2011
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 20:4, s. 422-439
-
Tidskriftsartikel (refereegranskat)abstract
- Heinz Klein was a fine scholar and mentor whose work and life have inspired us to explore the notion of 'scholarly influence' which we cast as 'ideational' and 'social influence'. We adopt a portfolio of measures approach, using the Hirsch family of statistics to assess ideational influence and Social Network Analysis centrality measures for social influence to profile Heinz Klein's contribution to information systems (IS) research. The results show that Heinz was highly influential in both ideational terms (a significant body of citations) and social terms (he is close to the heart of the IS research community). Reflecting on the major research themes and scholarly values espoused by Klein we define a 'Kleinian view of IS research', grounded in Habermas' Theory of Communicative Action, and use that to frame four affirmative propositions to address what we observe to be a distortion and attenuation of the academic discourse on the evaluation of scholarly production. This paper argues that focus should be shifted from the venue of publication of the research to the uptake of the ideas contained in it, thus increasing the openness of the discourse, participation in the discourse, truthfulness, and reduction of the inequities in power distribution within academia. European Journal of Information Systems (2011) 20, 422-439. doi:10.1057/ejis.2011.16; published online 10 May 2011
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| 33. |
- van Laere, Joeri, 1974-, et al.
(författare)
-
Understanding champion behaviour in a health-care information system development project – how multiple champions and champion behaviours build a coherent whole
- 2016
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 25:1, s. 47-63
-
Tidskriftsartikel (refereegranskat)abstract
- Champions are commonly suggested as a means of promoting the adoption of information systems. Since there are many different definitions of the concepts of champion and champion behaviour in the literature, practitioners and researchers may be confused about how to exactly use these concepts. A qualitative analysis of a single case study in a Swedish health-care organisation enabled us to explain how different champion behaviours relate to each other and how multiple champions interact. Combining our rich case observations with an analysis of champion literature reveals how champion behaviours form a coherent and meaningful whole in which networks of different types of champions at different levels in an organisation utilise their network of relations, their knowledge of the organisation and their insight into strategic decision-making politics to time and orchestrate the framing of innovations and the involvement of the right people. In conclusion, championing is a complex performance of contextually dependent collective social interaction, varying over time, rather than a heroic act of one individual promoting an idea. Future studies need to focus more on how the relations between different champions and their behaviours develop across innovations and over time, in order to develop a richer understanding of championing.
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| 34. |
- Velsberg, Ott, et al.
(författare)
-
Exploring smartness in public sector innovation : creating smart public services with the Internet of Things
- 2020
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis. - 0960-085X .- 1476-9344. ; 29:4, s. 350-368
-
Tidskriftsartikel (refereegranskat)abstract
- The use of the term “smartness” in the context of public service delivery indicates an ambition of the public sector to become more agile and resilient through the adoption of emerging technologies. The Internet of Things (IoT) is an emerging technology that will be key to the realisation of smart public services. The research presented in this paper explored the role of IoT in public sector innovation through a qualitative study of how IoT technology can be leveraged to create and deliver smart winter road maintenance services. We use an existing smartness framework – based on the dimensions of efficiency, effectiveness, transparency and collaboration – to examine the consequences of introducing IoT-based innovation to road maintenance services. The findings suggest that IoT enables public sector innovation and that smartness is created through the combination of technology, people and organisations. The realisation of smartness in public sector innovation requires sufficient management capabilities and robust technology strategies, along with a willingness to explore and adopt new work practices rather than simply implement emerging technologies.
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| 35. |
- Wiener, Martin, et al.
(författare)
-
The effective promotion of informal control in information systems offshoring projects
- 2015
-
Ingår i: European Journal of Information Systems. - : Taylor & Francis: STM, Behavioural Science and Public Health Titles. - 0960-085X .- 1476-9344. ; 24:6, s. 569-587
-
Tidskriftsartikel (refereegranskat)abstract
- As firms increasingly engage in interorganizational information systems (IS) projects, including IS offshoring projects, the challenge for client firms of effectively exercising control across organizational boundaries becomes critical. Although the importance of informal controls (clan and self-control) in this context has been recognized, prior research has focused primarily on formal controls. Consequently, our understanding of the use of clan and self-control in interorganizational IS projects is scarce, and partly inconsistent or contradictory. This study focuses the client's role in promoting informal controls in interorganizational projects involving distant client-vendor relationships as well as the effectiveness of such controls. We use matched-pair survey data from 86 IS offshoring projects involving client and vendor relationship managers. Our results show an interesting pattern: while clan control is considerably more difficult to promote than self-control in client-vendor project relationships, only clan control has a direct positive impact on project performance. Moreover, formal control modes, national cultural values, and project context factors moderate both the promotion and the effectiveness of informal controls. Our study's main contributions lie in establishing the relevance of the distinction between informal control given and received, and the importance of the client's role in promoting informal controls.
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| 36. |
- Wilson, M., et al.
(författare)
-
Re-conceptualising failure : Social shaping meets IS research
- 2002
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 11:4, s. 236-250
-
Tidskriftsartikel (refereegranskat)abstract
- The aim of this paper is to illustrate the interplay of the social studies of technology (SST) approach with IS research to further our conceptualisation of failure. It is intended that this cross-fertilisation of disciplinary backgrounds will produce a critique of traditional conceptions of information technology and help to further our understanding of the IS development, implementation and use process. We begin by providing a commentary on the IS failure literature, highlighting the variety of descriptions and noting the lack of consensus regarding how success/failure is constituted. We then go on to delineate the contribution of the SST approach to enlightening our study of failure, since it has as its core concern an understanding of the dynamics of the society technology relationship. This approach is applied to a case study where the intention is to demonstrate the moving line between success and failure among different groups as well as over different periods of time. The study shows how the success/failure factors can be equally applied to construct an account as and when required, depending upon how legitimacy is ascribed to different 'voices'. The SST themes are then revisited to enable a deconstruction of the stages that were undertaken before failure was finally declared. Finally, conclusions are drawn on the contribution of SST for aiding our understanding of how failures occur within their social and organisational context
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| 37. |
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| 38. |
- Ågerfalk, Pär, 1971-
(författare)
-
Artificial intelligence as digital agency
- 2020
-
Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; 29:1, s. 1-8
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
|
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| 39. |
- Ågerfalk, Pär, 1971-
(författare)
-
Getting Pragmatic
- 2010
-
Ingår i: European Journal of Information Systems. - : Palgrave. - 0960-085X .- 1476-9344. ; 19:3, s. 251-256
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
|
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| 40. |
- Ågerfalk, Pär, 1971-
(författare)
-
Going through changes
- 2018
-
Ingår i: European Journal of Information Systems. - 0960-085X .- 1476-9344. ; 27:1, s. 1-2
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
|
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| 41. |
|
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| 42. |
- Ågerfalk, Pär J, et al.
(författare)
-
Action-Oriented Conceptual Modelling
- 2004
-
Ingår i: European Journal of Information Systems. - : Operational Research Society. - 0960-085X .- 1476-9344. ; 13:1, s. 80-92
-
Tidskriftsartikel (refereegranskat)
|
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| 43. |
- Ågerfalk, Pär J., 1971-
(författare)
-
Embracing diversity through mixed methods research
- 2013
-
Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 22:3, s. 251-256
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
|
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| 44. |
|
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| 45. |
- Ågerfalk, Pär J., 1971-
(författare)
-
Whither design science research?
- 2018
-
Ingår i: European Journal of Information Systems. - : TAYLOR & FRANCIS LTD. - 0960-085X .- 1476-9344. ; 27:2, s. 127-128
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
|
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| 46. |
|
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| 47. |
|
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| 48. |
|
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| 49. |
- Cho, Sunyoung, et al.
(författare)
-
Contextual dynamics during health information systems implementation: an event-based actor-network approach
- 2008
-
Ingår i: European Journal of Information Systems. - 0960-085X. ; 17:6, s. 614-630
-
Konferensbidrag (refereegranskat)abstract
- Despite its information-intensive nature and considerable investments, healthcare continues to lag behind other industries in effectively exploiting information technology (IT). This paradox suggests that the healthcare industry presents particular challenges for successful implementation of information systems. As a result, there is an increasing interest in research into how information systems implementation efforts are shaped in interaction with the healthcare context. This paper contributes to this emerging body of knowledge by applying Actor-Network Theory (ANT) to explore the implementation of a radiology network system in a Swedish hospital. The analysis of the process reveals how complex contextual dynamics had disruptive effects. First, we identified important dynamics related to implementation content; these were mainly expressed as tensions between the radiology network system and medical work practices. Second, we found important dynamics related to implementation context; these were mainly expressed as tensions between shifting networks of actors within the implementation project and the broader institutional setting. Seeking to understand contextual dynamics during healthcare information systems implementation, we use events to focus, structure, and present the ANT analysis. This event-based approach furthers our understanding of how researchers can apply ANT to study IT-based change in general.
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| 50. |
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