| 1. |
- Okoe, Abednego Feehi, et al.
(författare)
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Using the Analytical Hierarchy Process Framework to Study Bank Selection Criteria of Students in Institute of Professional Studies in Ghana
- 2013
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Ingår i: Journal of Strategy and Management.. - : Sciedu Press. - 1755-425X .- 1755-4268. ; 4:3, s. 27-37
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this study is to investigate bank selection criteria among students at the Institute of Professional Studies, Ghana. Extant literature has employed mainly quantitative approach. In order to contribute to existing knowledge, qualitative research design was adopted using the Analytical Hierarchy Process which demands that the decision problem is structured into a three level hierarchy, thus ensuring in-depth appreciation of the factors determining bank selection. The findings indicate that undergraduates in IPS place high emphasis on the convenience, customer service, and speed dimensions of bank services. Studies focusing on undergraduates’ bank selection in developing countries context are limited. This study will make important contribution in helping bridge the gap but more importantly provide information on the importance of the selection criteria.
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| 2. |
- Sanda, Mohammed-Aminu, et al.
(författare)
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How is the Firm Dealing with the Merger? A Study of Employee Satisfaction with the Change Process
- 2011
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Ingår i: Journal of Management and Strategy. - : Sciedu Press. - 1923-3965 .- 1923-3973. ; 2:2, s. 28-37
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this study was to understand the degree to which employees’ satisfaction with merger-inducedorganizational changes impact on their productivity and the merged-firm performance. This is because, the introductionof market-driven business reforms in many developing economies has seen the emergence of growth-drivers that includesthe search for new markets, increasing competition in local markets, new investors’ interest in emerging markets, andhence the desire for firms to merge. The results showed that human resource issues are important aspects of mergerswhich, if it is not well handled, may impact negatively on employee satisfaction with consequent repercussions onproductivity and the success of the merger. It is concluded that employee satisfaction to a merger-induced organizationalchanges could be enhanced by instituting effective two way communication system and using participatory approachesin job redesign processes. By implication, merger-induced change has human factor challenges that merging firms needto understand.
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