| 1. |
- Gadolin, Christian, et al.
(författare)
-
Organising Healthcare with Multi-Professional Teams : Activity Coordination as a Logistical Flow
- 2016
-
Ingår i: Offentlig Förvaltning. Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2000-8058 .- 2001-3310. ; 20:4, s. 53-72
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Tidskriftsartikel (refereegranskat)abstract
- Multi-professional teams are now common when organising healthcare. Such teams areconsidered to resolve fragmentation issues amongst units and their functions, facilitateefficient and high quality care and are also deemed to enable different professions to meetand exchange experience and knowledge. The expected consequence is superior decisionsand improved care. However, research suggests that the deployment of multi-professionalteams within healthcare organisations is problematic with regard to knowledge sharingand integration between different professional groups. While often recognised, the reasonfor this shortcoming has rarely been explored in depth. This study consequently elaborateson the factors hindering knowledge sharing through illustrating and discussing thelogics of different professional groups and the ensuing consequences when multiprofessionalteams interact. The finding is that the teams are being utilised by the medicalprofessions in accordance with their professional logic. This results in the coordination ofactivities, incorporating the patient flow logistics amongst the different professions; makingthe impact of multi-professional teams concrete in practice and illustrating their potentialpositive outcomes for professionals and patients, even though they are not operatingas forums for overt knowledge integration for the different professions.
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| 2. |
- Nordesjö, Kettil, 1981-, et al.
(författare)
-
Special Issue Introduction : The Power of Evaluation
- 2021
-
Ingår i: Offentlig Förvaltning. Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2000-8058 .- 2001-3310 .- 2001-7413 .- 2001-7405. ; 25:3/4, s. 3-15
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- The aim of this special issue is to invite scholars in public administration to address issues of power in relation to evaluation practices in the public sector. Power is one of those big, difficult, and inherently nebulous concepts that both scholars and practitioners appear to consciously or unconsciously avoid. Our ambition in this introduction is not to present a comprehensive conceptual review of power, let alone to present the many different aspects of evaluation. Rather, this is a humble attempt to foster a more explicit discussion of the relationship between power and evaluation. The aim of this introduction is, firstly, to introduce a few basic distinctions and conceptualisations of the relationship between power and evaluation. Secondly, we would like to highlight three themes where power may be an especially fruitful lens when analysing, or just trying to make sense of, evaluation procedures. These are themes found in evaluation research, but where power is not always acknowledged or accounted for. We call them (1) Evaluation and instrumental power, (2) Evaluation and contextual power, and (3) Evaluation and performative power.
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| 3. |
- Rämö, Hans, 1963-, et al.
(författare)
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Reform in Translation : The Swedish Transport Administration's Quest for a New Mission Statement
- 2022
-
Ingår i: Offentlig Förvaltning. Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2000-8058 .- 2001-3310 .- 2001-7413 .- 2001-7405. ; 26:4, s. 19-46
-
Tidskriftsartikel (refereegranskat)abstract
- The long-term outcomes of reform processes in the public sector remain understudied inthe literature. This study investigates the Swedish Transport Administration (STA)employees’ and managers’ translation and internalization of their new role as societaldevelopers. Since the STA’s founding in 2010 and until 2018, the STA head officeneither guided nor centrally determined how to define and understand the STA’s role as asocietal developer. We examine this internalization process through the lens ofCzarniawska’s translation model of the distribution of ideas as a collective creationthrough local translation and adaptation. The study shows that the ongoing friction thatoccurs when the concept and role of a societal developer are discussed and disseminatedwithin an organization is influenced by prevailing identities and local action nets. It alsoshows that the translation of this new role eventually failed, due to either it beingsubmerged within already-existing concepts or it having a perceived lack of relevance.We conducted this mixed-method study over six years (2016–2021) using documentaryanalysis, workshop participation, interviews and a survey.
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| 4. |
- Ahlström, Karin
(författare)
-
How Meetings Affect the Accomplishment of Broad Responsibility in a Municipally Owned Corporation
- 2024
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg School of Public Administration. - 2001-7405 .- 2001-7413. ; 28:2, s. 21-39
-
Tidskriftsartikel (refereegranskat)abstract
- Municipally owned corporations are important actors in the pursuit of the Agenda 2030 goals and are often formally obliged by their owners to work in this direction. This has however shown to be quite challenging, and managers lack knowledge about how to develop new ways of organizing to meet such responsibilities. The aim of this article is therefore to understand how the work of a top management team in meetings affects the accomplishment of broad responsibility. The analysis, which is underpinned by a communicative constitution of organizing (CCO) perspective, shows how the way specific communicative practices (agendas, minutes, timeslots, turn-taking, and stakeholder voicing) are enacted leads to the re-production of parts of the organization at the expense of the whole, the present at the expense of the future, and profit at the expense of the other dimensions of sustainability. This study contributes to the literature on public management by showing how communicative practices enacted in meetings make certain concerns present and others absent, thereby creating the conditions for the accomplishment of broad responsibility.
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| 5. |
- Arman, Rebecka, 1976, et al.
(författare)
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Managerial communication practices - Health care managers’ everyday structuration
- 2012
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 16:2, s. 143-163
-
Tidskriftsartikel (refereegranskat)abstract
- The aim of this article is to describe and analyse observed managerial communication. The research questions concerned: What characterizes managerial communication practices and the organizational consequences? We make use of structuration theory and view communication as a social interaction process in which temporary structures are negotiated. Ten first- and second-line managers were shadowed. The managers used a combination of structuration of caring, interdependency and accountability typical of health care organizations. The communication practices were related to how new norms of reputation management were institutionalized through structuration. The types of structuration were sometimes contradictory and productive communication was rare or non-existent. The managerial communication practices had consequences for the power and domination and for which issues were signified as part of the agenda. The conclusions can be generalizable to other professional organizations.
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| 6. |
- Benerdal, Malin, Doktor, 1984-, et al.
(författare)
-
Democratic values in evaluation systems – a circle that can be squared?
- 2021
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2001-7405 .- 2001-7413. ; 25:3/4, s. 63-83
-
Tidskriftsartikel (refereegranskat)abstract
- This paper is concerned with the interlocking of democratic values and evaluation systems. A central issue in evaluation has been adherence to democratic values by speaking truth to power or taking an inclusive approach to evaluands. In parallel with these democratic endeavours, evaluation design has increasingly moved from ad-hoc evaluations toward evaluation systems. The question we raise in this paper is how compatible the democratic endeavours of evaluation are with the rise of evaluation systems as the modus operandi. We apply this question to the case of the Swedish school system and its built-in evaluation system: systematic quality work (SQW). In order to explore the research question, school principals were asked to articulate how the democratic mission is visible in their SQW. The results indicate that prominent managing logics at different school levels seem to affect how well democratic values are incorporated into the SQW, highlighting the need to address the institutional and governing setting of evaluation systems in combination with the actors’ roles and decisions in accordance with the democratic evaluation literature.
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| 7. |
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| 8. |
- Bjursell, Cecilia, 1970-, et al.
(författare)
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School Superintendents as Translators of Policy from the National to the Municipal Level : Emerging Discourse About an Evidence-Based Practice
- 2023
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 27:3, s. 24-36
-
Tidskriftsartikel (refereegranskat)abstract
- Policy discourses focus on (and set limits to) what is considered acceptable to say and to do. Within a discourse, a dominant idea can influence how the discourse unfolds. The present study examines the dominant idea that education should be an evidence-based practice. We explore how this dominant idea at the national level is translated into local practice by school superintendents at municipal education departments in a Swedish context. Sixty-five of Sweden’s 290 municipalities were chosen for this study based on their geographical location and size. We found 16 documents from nine authorities that explicitly mentioned evidence-based practice. A discourse analysis of these documents identified six themes that may indicate how school superintendents interpret and translate the dominant idea. The discourses are evidence-based practice in terms of (i) ‘mirroring’, (ii) ‘professional competence’, (iii) ‘collaboration’, (iv) ‘literature review’, (v) ‘method’, and (vi) ‘quality work’. Thus, there are a number of different ways in which the national policy is translated at the municipal level. What we observe in the discourses, however, expresses provisional attempts at defining <em>evidence-based practice</em>, thereby suggesting that, at the local level, education management teams are prepared to accommodate ideas from alternative areas instead of relying on and developing methods and ways of working that (historically) have been used in education. A critical insight for practice is that we should examine the grey areas between research and policy; specifically, where policy materials imitate research in an attempt to influence practice under the disguise of ‘evidence’.
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| 9. |
- Blomgren, Maria, 1966-, et al.
(författare)
-
The Impact of Institutional Pluralism on Governmental Reforms in the Public Sector : Choice, Monitoring and Licenses in Swedish Schools
- 2017
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg. - 2001-7405 .- 2001-7413. ; 21:4, s. 3-25
-
Tidskriftsartikel (refereegranskat)abstract
- The aim of this article is to investigate the influence of institutional pluralism on the expansion of reforms in the public sector. The paper seeks to contribute to the Scandinavian institutionalism perspective where previous analyses of reforms have often used a case-study methodology and focussed on one, or a few, reforms attributable to the same institution. The focus of this article is to describe and analyse the reform history in order to capture the dynamics between reforms attributable to different institutions. An analysis of the reforms of the Swedish school system between 1990 and 2013 is conducted revealing that more than 70 reforms were implemented during the period. The reforms were based on different institutions such as ‘the market’, ‘the state/bureaucracy’ and ‘the profession’. This plurality of reforms casts new light on the expansion of reforms as it suggests that the dynamics are not only characterised by completions as has previously been shown, but also by counterbalances in relation to the institutions involved.
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| 10. |
- Brauer, John, 1988-, et al.
(författare)
-
Social Representations in Street-Level Bureaucracies : Production and Reproduction of Knowledge Within Public Administration
- 2021
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration, University of Gothenburg. - 2001-7405 .- 2001-7413. ; 25:2, s. 99-122
-
Tidskriftsartikel (refereegranskat)abstract
- The concept of street-level bureaucracy is central to understanding public administration asit pinpoints the role of individual civil servants in the realisation of policy. Oneissue in need of further illumination is that of knowledge production and reproduction in street-level bureaucracies. This paperseeks to examine these issues by linking street-level bureaucracy with the theory of social representations. Social representations offer a social-psychological understanding of how individuals make sense of their reality in day-to-day interaction. The overarching aim of the paperis to suggest a theoretical synthesis of these two perspectives –a synthesis that connects interaction atstreet-level with common-sense knowledge, as well as knowledge generatedwithin organisationsand among professionals. The synthesis is demonstrated by presenting an analysis of social representations of unemployment among two groups of street-level bureaucrats.
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| 11. |
- Börjesson, Angelica, et al.
(författare)
-
Policy making "by the way" in a crowded education policy space: The case of the Swedish teacher certificate reform.
- 2017
-
Ingår i: Offentlig förvaltning. Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 21:4, s. 97-119
-
Tidskriftsartikel (refereegranskat)abstract
- Education has always been a reform-intensive policy sector, perhaps more so now than ever before. In studying education reforms, analysis has typically emphasised elements and/or the entire policy process of individual reforms. The same is essen-tially true for the management of education reforms, which tends to treat an individ-ual reform as a cycle in which every element is subject to organisational management practices. In contrast to approaching education policies as stand-alone phenomena, we argue that policies exist in context: they are occupants of a “policy space”. In this paper, we draw on a contemporary Swedish teacher certification (STC) reform to ex-plore what happens when a reform is implemented in a policy space that can poten-tially be portrayed as crowded, or even overcrowded. The main results indicate that while diverse local implementation strategies have been employed, STC has ended up in an overcrowded educational policy space. In this space, new and former reforms jostle against each other, giving rise to various unforeseen problems that are diffi-cult or even impossible to solve locally. Based on these observations, we identify several different interactions and unintended consequences or "policies by the way", thereby adding components useful in refining the theory of policy space.
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| 12. |
- Callerstig, Anne-Charlott, 1971-
(författare)
-
Can public procurement be an instrument for policy learning in gender mainstreaming?
- 2014
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : Göteborgs Universitet, Förvaltningshögskolan. - 2001-7405 .- 2001-7413. ; 18:4, s. 51-71
-
Tidskriftsartikel (refereegranskat)abstract
- Gender mainstreaming has the ambition to promote policy learning. The specific problem that is the focus of this article centres on the conditions for learning as part of gender mainstreaming in public procurement processes. The article is based on a case study of an occupational health project in a municipality in northern Sweden where gender mainstreaming was included in public procurement as part of the initiative. The main question asked is: can public procurement be an instrument for policy learning in gender mainstreaming? The results show that policy learning was part of the process for both the contractor and the suppliers. The municipality and the suppliers also to some extent engaged in co-learning and joint development work. The article discusses some limitations and problems that were encountered. The results showed that the relevant question was not only whether policy learning can occur but what kind of learning is possible and necessary for the envisioned policy outcomes in terms of gender mainstreaming. The study highlights the dilemmas encountered in public procurement processes and their consequences for policy learning. The study also contributes to an understanding of the application, and outcomes, of gender mainstreaming in different contexts.
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| 13. |
- Carlbaum, Sara, 1981-
(författare)
-
Do You Have a Complaint? : Promoting Individual Rights in Education
- 2016
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration. - 2001-7405 .- 2001-7413. ; 20:4, s. 3-26
-
Tidskriftsartikel (refereegranskat)abstract
- In this paper, I explore and discuss potential changes in the constructions of citizenship and state-individual relationships in Sweden in reference to increased regulation and the use of formally filed complaints in the Swedish education system. While several studies have examined issues associated with school choice and student influence, few have considered complaints as an aspect of the 'will to empower' and the construction of an active citizenship. In this paper, I discuss the motivations behind providing complaint systems via an analysis of official government documents, laws, statutes, reports and web materials. Drawing from citizenship literature and exit/voice theories, the analysis shows that complaints have continuously been reinforced through legislation, regulation and the introduction of Child and School Student Representative (CSSR) for equal rights and Swedish Schools Inspectorate (SSI) via student rights arguments and rule of law mechanisms. Legal discourse, the expansion of law and an increased use of complaints indicate a juridification of politics. This juridification could reinforce individualised perceptions of citizenship and education as a private good that is inherent in school choice and marketisation. An emphasis on student rights and complaints tends to result in contract relationships between the individual and state that risk de-politicising education and motivations for and participation in collective action for a common good.
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| 14. |
- Cocos, Marta, 1988-
(författare)
-
Policy Hybridization : Continuity and Change in Swedish Research Funding
- 2020
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2001-7405 .- 2001-7413. ; 24:4, s. 71-95
-
Tidskriftsartikel (refereegranskat)abstract
- This paper follows recent calls to focus on how policy hybridity is formed using a research policy case, an area that has undergone profound changes in the last four decades. More specifically, it focuses on the case of Swedish research funding and its major institutional reorganization in 2000. Following the argument that conflicting institutional logics often prompt institutional hybridity, the paper conceptualizes and examines the role of three institutional logics present in research policy, namely academic excellence, utility of research, and funding efficiency. Using quantitative policy document analysis, a secondary literature review, and in-depth interviews, the paper reveals that, while a heated conflict existed between the proponents of the first two logics, the third was largely undisputed and, in fact, accommodated the final policy solution. The study’s results show that hybridity choices in Sweden can be linked to a combination of negotiations between vested interests, the state’s pursuit of better management and efficiency, strategic political action, and historical path dependency. Finally, this paper proposes several implications of segregation and other hybridity choices.
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| 15. |
- Cregård, Anna, 1971-, et al.
(författare)
-
Voluntary turnover among public sector managers : A review
- 2017
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 21:2, s. 89-114
-
Tidskriftsartikel (refereegranskat)abstract
- Managers are key assets to the public sector in creating effective and healthy organizations. However, there are indications of high managerial turnover, which may decrease organizational efficiency, increase costs, and lead to a less favorable view of the public sector. In this article we review the literature on actual voluntary managerial turnover in the public sector in order to describe the state of knowledge and discuss the ways forward. Searching in three large databases, we found a total of 12 empirical articles on actual managerial turnover in the public sector from 1992 to 2014. The research is scarce, especially on lower management levels, and little knowledge is available for human resource professionals in their work to support managers in creating healthy and meaningful managerial roles. We argue that more research is needed to understand to what extent and why managers leave, and what the actual effects are. © Anna Cregård, Linda Corin, Katrin Skagert and School of Public Administration 2017
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| 16. |
- Edvik, Anders, et al.
(författare)
-
A Work Environment Blind Spot : Exploring School Principals’ Organisational and Social Work Environments
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration, University of Gothenburg. - 2001-7405 .- 2001-7413. ; 26:4, s. 47-71
-
Tidskriftsartikel (refereegranskat)abstract
- This article examines principals’ social work environment in the context of a series of school reforms inspired by new public management. With the point of departure in Job Demands and Resources, we put forward the following overall research question: which job demands and job resources are related to principals’ job satisfaction? The article has a mixed methods approach, combining material from questionnaires (466 participants) and interviews (15 participants). The results of the questionnaire indicate that job resources such as role clarity, influence, meaningfulness, and social community with senior managers were related to job satisfaction, while lacking job resources (influence, social community with senior managers) and experiencing role conflicts were associated with a higher intention to leave the profession. The interviews provide a more in-depth understanding of the shift of institutional logics within the school sector, enforcing boundaries between principals’ professional and managerial roles in accordance with New Public Managerial Ideas. The separation between profession and management contributes to principals’ organisational and social work environments being in a blind spot. This is not only a problem for the principals, but also a risk factor for the organisations themselves, as stress and ill-health among leaders tend to affect the entire organisation.
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| 17. |
- Elmersjö, Magdalena, 1978-, et al.
(författare)
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Intra-Organisational Trust and Home Care Services : A Study of the Process of Implementing Trust Based Practices in Municipal Eldercare in Sweden
- 2021
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2001-7405 .- 2001-7413. ; 25:2, s. 3-21
-
Tidskriftsartikel (refereegranskat)abstract
- This article contributes to the discussion concerning intra-organisational trust in home care services. The article is based on a study of organisational change and the implementation process for trust-based management in a Swedish municipality. Collection of material involved several organisational levels in the municipality’s home care service and consists of individual interviews, group interviews, observations and a document review. The results show that the municipality has addressed common problems in home care services in Sweden, resolving them with specific solutions that are unique to the municipality. Quality assurance is performed by allowing frontline employees to fully utilise their competences. Management, first line management in particular, is characterised by checks instead of controls. This is in line with the idea of intra-organisational trust and is achieved by building trust between employees with different levels of education and occupations in the organisation. This form of intra- organisational trust is labelled inter-occupational trust. The process of implementing trust-based practices in the municipality is characterised by three quality dimensions: continuity, flexibility and time allocation. These dimensions are central aspects of the arguments for a user’s perspective on collaboration. An important prerequisite in the municipality studied was that organisational change was followed up with adequate resources in the form of working hours, working conditions, education and training.
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| 18. |
- Eriksson, Erik, 1977-, et al.
(författare)
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The pitfalls of a popular concept : Co-production in times of individualization, marketization, and de-politicization
- 2023
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 27:3, s. 87-107
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Tidskriftsartikel (refereegranskat)abstract
- Co-production between public administrators and citizens has attracted renewed interest in recent years. Co-production is predominantly perceived as something desirable and is claimed to improve service efficiency and outcome and user satisfaction, at the same time as addressing democratic ideals. Drawing from interviews with public administrators and patients in a Swedish healthcare context, this paper seeks to nuance the often overly positive notion of co-production by understanding these micro-level practices as being embedded in a macro-level societal context. Theorizing the empirical material based on three features of contemporary society –individualization, marketization, and de-politicization –we argue that co-production risks placing a burden and responsibility on individual users and creating a (welfare)market in which better-off people are recruited and benefitted. In this sense, co-production may consolidate or reinforce inequalities. Through de-politicization, political issues may appear as value-free; however, as long as market-logics prevail, the welfare system and practices of co-production will, in some respects, be impotent to address crucial societal issues. Co-production as a collective practice targeting democratic standards is called for, rather than an efficiency focus, preferably by taking the recruitment of those in the greatest need seriously –scaffolded by a revitalized public service ethos of public administrators and their organizations.
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| 19. |
- Falkheimer, Jesper
(författare)
-
Strategies to Counter Extremism and Radicalisation in Swedish Schools – Managing Salafi Jihadists Attempts to Influence Students
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 26:1, s. 67-86
-
Tidskriftsartikel (refereegranskat)abstract
- This article focuses on the importance that municipal schools have, and potentially can have, in counteracting radicalisation in relation to Salafist-Jihadist extremism in Sweden. The purpose of the study is to provide a review of previous research into radicalisation, with a specific focus on the role of schools. In addition to the review, there is a minor qualitative interview study with teachers and experts, which has the aim of creating a dialogue in relation to the research problem. Previous research and the interviews show that there are clear signs of anti-democratic views and values in Swedish schools, especially antisemitism and homophobia. A four-field model illustrates different approaches to radicalisation in schools. Repression is something that is primarily dealt with by law and security agencies, however there is no legal support in Sweden for school management or teachers to identify and report students suspected of radicalisation. In the main, the interviewees supported an active, open and critical dialogue as the right strategy. This is also supported by much of the research on radicalisation. It is important that teachers are well-read and have the courage to raise issues that can be seen as controversial by some students. According to several of the teachers, this is not self-evident in a Swedish context where open conflicts of opinion disrupt consensus.
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| 20. |
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| 21. |
- Forsberg, Tina, et al.
(författare)
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Shaping Management in Gendered Work : A Comparative Study in the Swedish Public Sector
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413 .- 2000-8058. ; 26:2, s. 89-112
-
Tidskriftsartikel (refereegranskat)abstract
- By exploring management in a study of different municipal departments, this paper contributes to a theoretical and empirical understanding of how the type of work shapes and reproduces management practices and inequality in working conditions within a horizontally segregated public sector. A structural theoretical model guides the design of the empirical qualitative study within education, elderly care and water supply in several Swedish municipalities. The comparative analysis shows that, while managers within water supply take control over management and are allowed to do so, managers in education and care are instructed to take personal responsibility when handling goal conflicts and lack of resources. Gendered norms and values inscribed in the type of work seem to be fundamentally integral to management practices, which affect the local manager’s authority and actions. The results of this study illustrate how management is practiced and reinforces differences in status between different types of work.
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| 22. |
- Forssell, Rebecka, et al.
(författare)
-
Projekt som det politiska samverkanskravets uppsamlingsplatser : en studie av Malmö stads projektverksamheter
- 2013
-
Ingår i: Scandinavian Journal of Public Administration. - : School of Public Administration, University of Gothenburg. - 2001-7405 .- 2001-7413. ; 17:2, s. 37-59
-
Tidskriftsartikel (refereegranskat)abstract
- Många studier har visat på svårigheten att hantera komplexa, gränsöverskridande problem i kortsiktig projektform; likväl fortsätter politikens projektifiering. I denna artikel genomförs en empirisk studie av Malmö stads projektverksamheter i syfte att und ersöka förändrande och stabiliserande effekter av projekt. Ett vidare syfte är att utveckla den statsvetenskapliga förståelsen av den ökade användningen av projekt inom offentlig sektor. Dels genomförs en metastudie byggd på 30 utvärderingar; dels genomförs tre kortare fallstudier. Artikeln visar att projekt sällan implementeras i ordinarie verksamhet, men ofta ger upphov till nya projekt. Detta leder till att projekt blir relativt stabila uppsamlingsplatser för verksamheter, vilket ty dliggörs när särskilda organisationer skapas med syftet att hantera projekt. Denna relativa stabilitet kan förstås utifrån motsättningen mellan olika logiker: en systemlogik (styrd av externa finansiärer) inriktad på det kontinuerliga skapandet av nya projekt; en politisk logik som har behov av att demonstrera utvecklingsinriktad samverkan; samt en organisationslogik som är inriktad på förutsägbarhet, och som därmed tenderar att stöta ifrån sig temporära organisationsformer. En slutsats är att det inte i första hand är projektformen som är problematisk, men att den tenderar att leda till byråkratisering eftersom lokala beslutsfattare inte tar ansvar för utvecklingen.
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| 23. |
- Fred, Mats
(författare)
-
Projectification in Swedish municipalities : a case of porous organizations
- 2015
-
Ingår i: Scandinavian Journal of Public Administration. - : School of Public Administration, University of Gothenburg. - 2001-7405 .- 2001-7413. ; 19:2, s. 49-68
-
Tidskriftsartikel (refereegranskat)abstract
- This article aims to expand our understanding of projectification in Swedish municipalities. Above all the article explores to what extent processes of projectification can be identified and if so how they unfold. The article draws its inspiration from critical management studies and uses the notion of sensemaking to identify the practices of projectification processes. Three processes of projectification are used for an illustrative case-study: municipality’s involvement with EU funded projects ; social investment funds – a new and growing phenomenon of project funding systems within Swedish municipalities; and project models – standards for how projects should be organized. Projectification, it is argued, contains more than just a lot of projects. It also comprises organizational changes and affects the way employees talk about and understand their ordinary work. Projects are described as a routine in municipal organizations and the routinely based activities in these organizations, it is argued are exposed to projectifying processes. The author argues that describing public organizations as porous is useful and needed, in order to comprise both the flexible and temporary aspects of public organizations, as well as their more permanent and rigid structures.
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| 24. |
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| 25. |
- Gullberg, Cecilia, et al.
(författare)
-
Institutional Complexity in Schools : Reconciling Clashing Logics Through Technology?
- 2020
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2001-7405 .- 2001-7413. ; 24:1, s. 49-71
-
Tidskriftsartikel (refereegranskat)abstract
- The article analyses the introduction and use of an IT platform in two Swedish schools. The aim is to examine the role of information systems in shaping institutional complexity, and the research questions addressed are: what logics are manifested through the use of the system and how do they interact with each other in relation to teachers’ emerging work practices? The article is based on a qualitative case study of how teachers and principals perceive and use the system, and it combines theoretical thinking on institutional logics and complexity with ideas on materiality and its role in organisational change. An analysis of three teacher practices that are emerging with use of the system enables a discussion of the presence and, notably, interplay of three primary logics. Logics of professionalism, bureaucracy and management are shown to interrelate in competitive but, primarily, cooperative ways. The very materiality of the IT system is shown to attenuate experiences of incompatibilities between logics and facilitate the management of different logics when they are actually perceived to be incompatible. Contrary to what much previous literature on institutional complexity in the field of education suggests, we therefore argue that institutional complexity may facilitate and enrich teachers’ practices instead of merely constituting a hindrance.
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| 26. |
- Holmblad Brunsson, Karin, 1945-
(författare)
-
Effectiveness in a Political Context : Implications for Migration
- 2023
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 27:2, s. 85-98
-
Tidskriftsartikel (refereegranskat)abstract
- This paper builds on the presumption that the idea of effectiveness refers primarily to anorganizational and managerial context. It asks the question how this idea is transformedwhen used as a rationale for action in contexts where economy and efficiency are ofminor significance and where no organizational survival is at stake. The EU and Swedishmigration policies show, however, that persistent egoistic implications help construct aspecific territory as an organization to be managed much like a business firm. It isconcluded that the meaning of effectiveness does not necessarily change when thisconcept is used in an alien context. Instead, references to effectiveness help transform thecontext to which the concept is applied
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| 27. |
- Hoppe, Magnus, 1963-, et al.
(författare)
-
Intended Involvement – How Public Organizations Struggle to Become Co-producers of New Public Values
- 2024
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg School of Public Administration. - 2001-7405 .- 2001-7413. ; 28:1, s. 78-98
-
Tidskriftsartikel (refereegranskat)abstract
- The paper is guided by the question of how public organizations can adapt to include citizens as co-producers of public values. To answer it, eleven researchers and civil servants, all involved in the transformation of a collaborative platform encompassing a university and four different public organizations, formed a collaborative and boundary-spanning author. Building on personal expertise and situated organizational experiences we conclude that public organizations do not adapt except for specific confined areas where they can still control and command outcomes important to them. Hence, public organizations struggle to become co-producers of new public values. From the process, we also conclude that academics and civil servants together writing an academic article cannot be viewed as a fertile common ground for equal collaboration and co-production. Nevertheless, it might still work as an interesting boundary-spanning activity for arriving at shared understandings and important insights on for instance why organizational moves from intended to actual involvement appear difficult.
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| 28. |
- Hultkrantz, Lars, 1952-, et al.
(författare)
-
Social Investment Funds in Sweden : Status and Design Issues
- 2017
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration, University of Gothenburg. - 2001-7405 .- 2001-7413. ; 21:3, s. 85-108
-
Tidskriftsartikel (refereegranskat)abstract
- Long-term investments in individual and social human capital such as preschool, school, family support, early-intervention for youth at risk and other programmes that are part of the welfare services provided by local government in Sweden are generally managed with one-year-ahead budget planning. In the light of criticism that the resulting resource allocation is biased due to short-sightedness, silo mentality and risk aversion, in recent years more than a fifth of Swedish municipalities have established “social investment funds” for promoting investment and innovation views on such measures. This article provides a background on the motives and current status of these funds at the national level and describes in more detail the design and project funding in two cases. Two critical design issues are discussed; whether investment returns should be paid back to the fund and whether assessment should be made of societal benefits other than costs avoided.
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| 29. |
- Högberg, Lena, 1979-
(författare)
-
Boundary Spanning in Cross-Sector Collaboration : Sensemaking and Framing in a Civil Society Public Partnership Beyond the Crossroads
- 2024
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413.
-
Tidskriftsartikel (refereegranskat)abstract
- Boundary spanners and boundary spanning activities have been established as key to enabling cross-sector collaboration. By means of a longitudinal study and a process approach to collaboration, the paper offers a novel perspective on interrelated acts of sensemaking and framing whereby boundary spanners representing different organisations and sectors deal with organisational and institutional differences when collaborating. The study focuses on Crossroads, an initiative aimed at addressing an emerging societal problem through cross-sector collaboration including the establishment of a Civil Society Public Partnership (CSPP). To establish and develop the CSPP, multiple boundary spanners representing different organisations and roles interact in a process of continuous negotiation of frames and meaning. The paper elucidates the implications of successive boundary spanning in cross-sector collaboration by highlighting the importance of reticulism, interactive framing, shared commitment, reflexivity, and adaptability.
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| 30. |
- Högberg, Lena, 1979-, et al.
(författare)
-
Pockets of Trust in a Landscape of Distrust : Interorganisational Trust and the Challenge of Conflicting Institutional Logics
- 2023
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 27:3, s. 7-23
-
Tidskriftsartikel (refereegranskat)abstract
- This paper examines the development of trust in interorganisational relationships (IORs) that are embedded in conflicting institutional logics. The study focuses on a recently established customer choice system for domestic elderly care that involves a complex constellation of logics for the parties involved in the IORs to handle. We explore how boundary spanners deal with conflicting logics and the impact it has on the development of trust in IORs, including both positive and negative expectations of trustees and the new customer choice system. Using the institutional logics in action theory, we propose a new approach to understanding the role of institutional embeddedness in IORs and provide empirical evidence of how institutional logics influence the development of trust. We introduce the concept of “pocket of trust” to describe the compartmentalised development of trust in an organisational environment otherwise characterised by distrust and control efforts.
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| 31. |
- Jernberg, Signe, 1980-, et al.
(författare)
-
Under the Press(ure)? : The Role of Media in Organisation and Provision of Municipal Elderly Care
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration. - 2001-7405 .- 2001-7413. ; 26:2, s. 67-88
-
Tidskriftsartikel (refereegranskat)abstract
- What is the role of media(tisation) in organisation and provision of elderly care? By looking at how planning, organising and execution of elderly care is understood in two Swedish municipalities this paper seeks to contribute to discussions of the ways in which values, preferences and working practices of news media play out in shaping conditions for provision of municipal welfare services. Our findings suggest that we can see the role of media values and preferences as embedded – although in different ways and to varying extent – in three distinct but inter-related processes that influence how actors connected to organisation and provision of municipal welfare services understand and relate to each other. These are: 1) setting the aims, aspirations and priorities in the provision of welfare services (i.e., the what); 2) translating these aims, aspirations and priorities into necessary means, resources and activities (i.e., the how); and 3) explaining and justifying the what and the how to different constituencies (i.e., the why). The paper concludes that commonly held values and beliefs about media reinforce the ongoing changes in the governing regime of elderly care in a direction where the role of municipal administrative bodies is more explicitly articulated, especially in terms of accountability and responsibility.
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| 32. |
- Jonsson, Anna, et al.
(författare)
-
Initiating and anchoring an academic course on societal collaboration: A story about 'someotherism' and a need for reflexivity
- 2023
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 27:1, s. 75-98
-
Tidskriftsartikel (refereegranskat)abstract
- Collaboration between academia and society has become a key priority for many higher education institutions (HEIs). In Sweden, this is partly driven by political calls to secure the long-term provision of knowledge, innovation and competitiveness. At the system and institutional level, responses to this are reflected in governance structures and strategic documents. However, those strategic responses often fall short and attempts to organise for collaboration are often met with scepticism, and, in practice, micro-level changes are slow. This paper asks why that is the case by reflecting on the experiences gained from initiating and anchoring a course on societal collaboration at a Swedish HEI. We analyse the experiences from this bottom-up initiative by building on the notion of reflexivity. Our study contributes to research on managing and organising collaboration at HEIs by highlighting and illustrating the need to adopt a scientific approach – to use scientific knowledge – and engage (more) in reflexivity when organising to ensure societal collaboration. Efforts to produce collaboration cannot be expected to be solved by ‘someother’, but require strategy to be aligned with practice. We conclude our reflexive inquiry with implications for research and practice.
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| 33. |
- Kain, Jaan-Henrik, 1960, et al.
(författare)
-
What Makes a Compact City? Differences Between Urban Research in the Global North and the Global South
- 2020
-
Ingår i: Offentlig förvaltning. Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2000-8058. ; 24:4, s. 25-49
-
Tidskriftsartikel (refereegranskat)abstract
- Compact cities are promoted in policy as a response to current societal challenges, but it is unclear or ambiguous what qualities or benefits a compact city is supposed to deliver. The concept of the compact city is widely debated in the research literature, and there are numerous arguments both for and against compact cities. However, many studies or reviews tend to apply a delimited approach, discussing a confined number of qualities or basing the assessment on fairly narrow empirical material. Research is also carried out from within a number of separate disciplines or “discourses”. This paper aims to provide a clearer and more consolidated understanding of the wide spectrum of qualities that make up the compact city in support of better planning, governance and management of cities in the Global South. The objective is to present a review of current articles discussing the compact city in order to capture similarities and differences in the academic discourse between Global North and Global South contexts, and to outline a comprehensive compact city taxonomy. This is achieved by answering three questions: (1) What types of urban qualities are discussed in scientific articles studying urban compactness? (2) (How) do articles focusing on Global North and Global South contexts differ when it comes to exploring compact city qualities? and (3) Do the findings indicate areas of research withing the broader scope of urban compactness where research should be initiated or strengthened? The analysis is based on literature searches in the Scopus database for 2012-2015 using the search term “compact city”. A quantitative assessment was carried out, sifting out what terms are used to label purported (or debated) qualities of compact cities. Papers are sorted into different categories according to geoeconomic context (i.e. Global North, BRICS, Global South). The outcome is an extended taxonomy of compact city qualities, including twelve categories. Weaknesses in compact city research aimed at cities in the Global South were identified, linked in particular to nature, health, environmental issues, quality of life, sociocultural aspects, justice and economy, as well as a significant lack of compact city research linked to urban adaptability and resilience.
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| 34. |
- Karlsson, Tom, 1979, et al.
(författare)
-
Considering (New Public) Civil Servants: Emerging Roles and Contexts
- 2018
-
Ingår i: Offentlig förvaltning. Scandinavian Journal of Public Administration. - Göteborg : Göteborgs universitet. - 2000-8058. ; 22:3, s. 3-16
-
Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- Public organizations In the 21stcentury, are increasingly complex in terms of multiple institutional rules, norms, and practices. This complexity constitutes a difficult challenge for civil servants to find and determine appropriate identities, roles and relationships in their everyday work. For this special issue we made a call for scholars to contribute new addressing the roles of civil servants within increasingly complex public sector organizations, focusing on a couple of interrelated research questions: What is the nature of public administration taking into consideration increasing institutional complexity in terms of persistent bureaucratic traditions, new public management solutions, participatory ideals, activist sentiments among officials and so forth? What are the consequences of this institutional complexity for the possibility of preserving a coherent, rule-governed public administration and what does public mean today in public administration? What types of roles are civil servants playing in relation to different institutional rules and norms and various categories of actor (politicians, citizens, organizations) and how do they handle frictions and conflicts? What type of conceptions of civil servants’ roles are developing, including public service ethics? What alternative and contesting role-conceptions and ethics are prevalent and supported? This introduction should be understood as being both a summary of the current state of research in relation to civil service – its predicaments and challenges – as well as being a suggestion for future attention among scholars and practitioners. We have thus written this introduction not only with the purpose of summarizing the main components inherent in the six articles that are included in this special issue but with the hope of also spurring discussions concerning what civil service has been, currently seems to be and might become in the future.
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| 35. |
- Källström, Lisa
(författare)
-
Rethinking the branding context for municipalities : from municipal dominance to resident dominance
- 2016
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 20:2, s. 77-95
-
Tidskriftsartikel (refereegranskat)abstract
- The increased global connectivity and mobility of both humans and capital has created competition between municipalities in attracting the resources needed to achieve their developmental goals. A call for papers focusing on reputation and brand management in Scandinavian municipalities has been announced. Today, it is absolutely necessary to be an attractive place and municipality, and brand management can be a tool in both achieving and communicating this. For branding to be effective, it is critical to have a good understanding of the branding context, and this conceptual paper explores the branding context for municipalities by analysing it—firstly, based on a product-oriented paradigm and, secondly, on service-based logics. It is argued that much of current place management and place branding research rests on belief in the product-oriented paradigm and thus focuses largely on the provider. In contrast, using service-based logics as a starting point places value creation at the center and shifts the focus to the resident. This has several theoretical and methodological consequences as well as practical implications for Scandinavian municipalities, and these will be discussed in the paper.
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| 36. |
- Larsson, Bengt, 1966, et al.
(författare)
-
The Legitimacy of Performance-Related Pay in Swedish Public Sector Organisations
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 26:1, s. 45-65
-
Tidskriftsartikel (refereegranskat)abstract
- This study analyses the legitimacy of different pay determination principles in Swedish public sector organisations. The aim is to explore what dimensions of worth exist in pay determination and to analyse the extent to which differences in legitimacy can be explained by organisational position, professional identity and organisational context. Theoretically, the article is influenced by “valuation studies” and the “institutional logics” and “orders of worth” approaches in analysing the existence of multiple dimensions of pay determination. Empirically, the study is based on surveys to employees and managers. The main results are that individual performance is the most legitimate dimension of worth, although job requirements and employee behaviour also have a high level of legitimacy. Formal individual competence and market value have a somewhat lower level of legitimacy, while organisational results is the dimension that has least legitimacy. In addition, the perceptions of legitimacy are shown to vary somewhat with position, profession and organisational context.
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| 37. |
- Larsson, Bengt, 1966-, et al.
(författare)
-
The legitimacy of performance-related pay in Swedish public sector organisations
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of Public Administration. - 2001-7405 .- 2001-7413. ; 26:1, s. 45-65
-
Tidskriftsartikel (refereegranskat)abstract
- This study analyses the legitimacy of different pay determination principles in Swedish public sector organisations. The aim is to explore what dimensions of worth exist in pay determination and to analyse the extent to which differences in legitimacy can be explained by organisational position, professional identity and organisational context. Theoretically, the article is influenced by “valuation studies” and the “institutional logics” and “orders of worth” approaches in analysing the existence of multiple dimensions of pay determination. Empirically, the study is based on surveys to employees and managers. The main results are that individual performance is the most legitimate dimension of worth, although job requirements and employee behaviour also have a high level of legitimacy. Formal individual competence and market value have a somewhat lower level of legitimacy, while organisational results is the dimension that has least legitimacy. In addition, the perceptions of legitimacy are shown to vary somewhat with position, profession and organisational context.
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| 38. |
- Lidman, Linda, 1978-, et al.
(författare)
-
Innovation Support in Swedish Municipalities : Challenges on the Way to Increased Innovation Capacity in Public Organisations
- 2022
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : Göteborg School of Public Administration. - 2001-7405 .- 2001-7413. ; 26:3, s. 25-44
-
Tidskriftsartikel (refereegranskat)abstract
- Public sector innovation and innovation capacity have gained increased attention inresearch and policy in recent decades, but empirical knowledge is still limited. Thisarticle focuses on initiatives to systematically support innovation in the public sector,with the aim of exploring challenges related to the organisation of innovation support inSwedish municipalities. The study is based on three case studies of municipal innovationsupport operations and 23 qualitative interviews with participants within these operations.The findings show how different innovation support strategies were chosen, ranging fromsuggestion box setups to idea coaching and training using service design methodology.Regardless of strategy, the initiatives faced challenges related to a lack of direction onwhat to innovate and implementation phases not being part of the innovation support.Other challenges related to managers being involved too late in the innovation processesand difficulties securing a commitment to work with innovation within the organisation.These findings point to both the general challenges of supporting change in organisationsand the specific challenges of introducing innovation and setting up innovation support inpublic sector organisations.
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| 39. |
- Lindberg, Malin, Professor, 1978-, et al.
(författare)
-
Municipal Social Innovation in a Rural Region
- 2020
-
Ingår i: Scandinavian Journal of Public Administration. - : School of Public Administration. - 2001-7405 .- 2001-7413. ; 24:4, s. 51-69
-
Tidskriftsartikel (refereegranskat)abstract
- The study provides insights into how rural municipalities approach social innovation as a way of addressing current societal challenges. A survey and interviews among public servants in 14 municipalities in Sweden’s northernmost and largest region – Norrbotten – show that they perceive social innovation as pivotal in improving the supply and quality of public services. However, the presence of terminologies, cultures, structures and cooperation for promoting social innovation varies among the municipalities. The increased promotion of social innovation among public authorities at regional and national levels in Sweden, and at international level in Europe and beyond, is thus only reflected to some extent in these municipalities. The findings indicate that this variation might be related to their rural challenges and conditions, which restrict their economic and human resources for promotion of social innovation in relation to declining and ageing populations, limited and decreasing tax bases, and persistent labour shortages.
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| 40. |
- Lindblad, Fredrik, 1971-
(författare)
-
Barriers in the Public Procurement Process : Restricting Long-Term Sustainable Construction of Wooden Buildings
- 2019
-
Ingår i: Scandinavian Journal of Public Administration. - : School of Public Administration. - 2001-7405 .- 2001-7413. ; 23:2, s. 13-32
-
Tidskriftsartikel (refereegranskat)abstract
- The municipalities control the planning of new housing projects in Sweden, basing their decisions on the general requirements and future strategic expectations. The activity is managed through the Public Procurement Act or the land allocation process depending on their development strategy. It involves the development of local strategies regarding design and geographical development, as well as the development of suitable procurement methods. Therefore, having the ambition to develop sustainability by increasing the use of wood building solutions imposes new challenges on the procurement process performed by municipalities in Sweden. The aim of this study is to identify ways to overcome barriers in the public procurement process for new building developments based on land allocation projects managed by Swedish municipalities, enabling an increase in wooden multifamily houses in Sweden. The study is based on direct participation at a municipality performing this activity, combined with interviews including municipalities and developers involved in the procurement process using land allocation. The result shows discrepancies in how the municipalities and developers perceive the land allocation activities. Furthermore, national standards, equal evaluation methods and a defined procurement process have been identified as drivers towards an efficient activity, which currently acts as a barrier to the development of wooden multifamily houses.
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| 41. |
- Lundström, Ulf, 1954-
(författare)
-
Systematic quality work in Swedish schools : intentions and dilemmas
- 2015
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 19:1, s. 23-44
-
Tidskriftsartikel (refereegranskat)abstract
- This article analyses the intentions and internal logic of a systematic quality work programme in Swedish schools as an example of institutionalization of an international super-standard in large public organizations. A programme theory analysis is used to illuminate the intentions, inner logic, involved actors, possible limitations and underlying assumptions of the evaluation system, which together constitute the systematic quality work. What is realistically achievable is also highlighted and analysed in relation to current research and the welfare liberal, and social democratic education policy perspectives expressed in the National curriculum. The programme analysis indicates an ambitious, all-embracing, and ever-present evaluation system and exposes inherent potential contradictions. The programme could foster improvement and mirrors the distribution of responsibilities that characterizes Swedish school governance, which implies that how the programme is enacted in schools will be decisive for its results. The potential of the programme in practice is discussed in relation to the varying local context’s inherent risks and dilemmas, concerning governance, reductionism, constitutive effects, and working conditions.
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| 42. |
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| 43. |
- Madestam, Jenny, et al.
(författare)
-
Public or Private – Does It Matter? How School Leaders in Public and Private Schools Perceive Their Roles
- 2018
-
Ingår i: Scandinavian Journal of Public Administration. - : University of Gothenburg. - 2001-7405 .- 2001-7413. ; 22:3, s. 129-152
-
Tidskriftsartikel (refereegranskat)abstract
- This article takes its stand in an international discussion about how NPM reforms affect public servants’ notions about core public values. More specifically, it analyses how school leaders relate to the values of political control, rule of law, economic efficiency, professionalism and users’ influence. It raises the question whether it matters, in terms of how they embrace these values, their organisation beeing public or private. 975 school leaders (481 working for public schools and 472 for private schools) have completed a written questionnaire containing 15 postulations linked to the five core values. The study’s main finding is that the differences between the two categories of school leaders are quite small although differences exist. The similarities could reflect a development in recent decades where private schools have undergone politicisation and public schools companyisation. The study indicates that school leaders on both sides try to defend all values simultaneously, in some way. Furthermore, when trying to handle value conflicts they seem to avail themselves of other strategies than those connected to dominating models of rationality, which often conceptualise public actors’ response to value conflicts as a matterof balancing or striking trade-offs.
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| 44. |
- Neubeck, Truls, 1973-, et al.
(författare)
-
Managing the gap between policy and practice through Intermediaries for Quality Improvement
- 2014
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 18:4, s. 73-89
-
Tidskriftsartikel (refereegranskat)abstract
- A gap exists between policymaking for quality improvement and the realization of these policies in practice. Using previous research on intermediaries, a conceptual model of an Intermediary for Quality Improvement (IQI) is developed. The model highlights the characteristics of structural positions, mediating approaches, and duration as a way to describe an IQI. The conceptual model is used to examine two cases in which Famna, the Swedish Association for Non-profit Health and Social Service Providers, has supported both policymaking and the implementation of policies at a provider level. The cases are the national strategy for quality improvement by open comparisons in health care and social services and a new regulation on quality management systems in health care and social services. Using the concept of an IQI deepens the understanding of how top-down and bottom-up perspectives may be managed to realize good quality of services.
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| 45. |
- Norén Bretzer, Ylva, 1969
(författare)
-
Trust in Regulatory Regimes
- 2017
-
Ingår i: Offentlig förvaltning. Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 21:4, s. 121-123
-
Recension (övrigt vetenskapligt/konstnärligt)
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| 46. |
|
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| 47. |
- Nyström Höög, Catharina, 1963-, et al.
(författare)
-
Keeping the discussion among civil servants alive : 'Platform of values' as an emerging genre within the public sector in Sweden
- 2018
-
Ingår i: Scandinavian Journal of Public Administration. - Göteborg : School of public administration. - 2001-7405 .- 2001-7413. ; 22:3, s. 17-38
-
Tidskriftsartikel (refereegranskat)abstract
- A defining feature of contemporary public authorities in Sweden is the production of texts labelled platform of values or core values. Previous research points to three main factors contributing to this development: an increased interest in ethics in the public sector, new forms of management and control, and the importance of the external promotion of public authorities. This paper focuses on the perspective of civil servants when addressing the research question: What are the most important functions of ‘platform of values’ texts? The paper draws on two types of data – a focus group of senior HR officers and a quantitative survey for civil servants. Critical Genre Analysis is presented as a methodological framework for understanding ‘value texts’ as social actions. The results show that ‘platform of values’ practices are connected to the creation of the “ethically aware” civil servant; that neither their connection to control over civil servants nor to the external promotion of the authority are directly recognised, whereas their connection to goal achievement is; and that the role of the ‘value texts’ as such has been somewhat overrated in previous research – it is the dialogue about the values that matters
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| 48. |
- Nyström Höög, Catharina, et al.
(författare)
-
Keeping the Discussion Among Civil Servants Alive : ‘Platform of Values’ as an Emerging Genre Within the Public Sector in Sweden.
- 2018
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet. - 2001-7405 .- 2001-7413. ; 22:3, s. 17-38
-
Tidskriftsartikel (refereegranskat)abstract
- A defining feature of contemporary public authorities in Scandinavia end elsewhere is the production of texts labelled platform of values or core values. Previous research has pointed to at least three factors contributing to this development: an increased interest in the ethics in the public sector, new forms of management and control, and the importance of the external promotion of public authorities. This paper presents an analysis of how different groups of civil servants in Sweden perceive and use "platform of values" texts as part of their professional practices. The paper draws on two types of data - a focus group with senior HR officers and a quantitative survey to civil servants. Critical Genre Analysis is presented as a methodological framework for understanding "value texts" as social actions. The results show that platform of values practices are connected to the creation of the "ethically aware" public servant; that neither their connection to control over civil servants nor to the external promotion of the authority are directly recognised, whereas their connection to goal achievement is; and that the role of the "value texts" as such has been somewhat overrated in previous research - it is the dialogue about the values that matters.
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| 49. |
- Nählinder, Johanna, 1973-, et al.
(författare)
-
The MIO Model : A Guide for Innovation Support in Public Sector Organisations
- 2017
-
Ingår i: Scandinavian Journal of Public Administration. - : Göteborgs universitet, Förvaltningshögskolan. - 2001-7405 .- 2001-7413. ; 21:2, s. 23-47
-
Tidskriftsartikel (refereegranskat)abstract
- The innovation imperative in the public sector is not yet matched by fully developed knowledge on how to support innovation. As a response to the theoretical as well as practical knowledge gaps on how to support innovation in the public sector the paper suggests a tentative model for designing innovation support in public sector organizations, the MIO-model. The model is developed as a practical theory, based on extensive empirical research on innovation and innovation support in Swedish local government, and it is theoretically informed by integrations of innovation studies and theories on organization and workplace learning. Rather than prescribing exactly what to do and how to form innovation support, the MIO-model focuses on core conditions for informed and locally embedded innovation support.
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| 50. |
- Olsson, Eva-Karin, et al.
(författare)
-
Communicating terror : Selecting, reinforcing and matching frames in connection to the Norway July 22 attacks
- 2015
-
Ingår i: Scandinavian Journal of Public Administration. - 2001-7405 .- 2001-7413. ; 19:1, s. 3-22
-
Tidskriftsartikel (refereegranskat)abstract
- In essence, terror attacks are communicative events. From the perspective of political leaders, the challenge is to make sense of the event by explaining what has happened, who is behind the attack, what is the most appropriate response, and how to move forward. Adding to the difficulties is the fact that leaders have to communicate in a highly mediated environment. In this article, we explore the Norwegian government’s crisis communication in the terrorist attacks in Oslo and on the island of Utöya on July 22, 2011. We do so by applying a model of crisis framing. According to the model, political leaders have to be able to select appropriate frames that reinforce each other and match the media coverage. The study proved managerial, responsibility and cultural congruence frames to be central. Moreover, the study demonstrated how the crisis produced a certain type of news coverage characterized by high levels of descriptive journalism, which, in combination with issue and episodic framing, supported the government’s communication strategy.
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