| 1. |
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| 2. |
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| 3. |
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| 4. |
- Alrutz, Marie, et al.
(author)
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Projektledning
- 2013
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Book (pop. science, debate, etc.)abstract
- Projektledning är ett yrke med egen certifiering. Det pågår en spännande utveckling inom området och det blir allt viktigare att hålla sig ajour med utvecklingen.Det övergripande målet med den här handboken är att vara en ständigt aktuell heltäckande bok om projektarbete. Innehållsmässigt täcker den både frågor som har med struktur och styrning att göra och frågor om ledning av människor och mänskliga processer i grupp. Kompetens inom projekt byggs av både kunskap och erfarenhet. Vi följer kontinuerligt aktuell forskning inom dessa områden och bjuder in intressanta forskare att medverka som författare. Vi skildrar verkliga projekt och låter erfarenheterna få plats, både de bästa erfarenheterna och de utmaningar som man tagit sig igenom.Handboken är levande och det innebär att artiklar tas bort för att ge plats för nya, i takt med att den uppdateras fortlöpande.
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| 5. |
- Asplund, Kajsa, et al.
(author)
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Achieving Strategic Change through Performance Management: The Role of Identity Threat
- 2017
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In: Research in Organizational Change and Development. - : Emerald Publishing Limited. - 0897-3016. - 9781787144354 - 9781787144361 ; 25, s. 249-284
-
Book chapter (other academic/artistic)abstract
- Performance management can play an important role in the implementation of strategic change, by aligning employees’ mindsets and behavior with organizational goals. However, the ways in which employees react to change efforts aided by performance management practices are far from straight-forward. In this chapter, we develop a conceptual framework for understanding employees’ reactions to strategic change as a consequence of their occupational identities and their performance management outcome. We further apply the framework to an empirical study of a strategic change initiative in a school organization that was supported by a new performance management practice. We show how variations in perceived identity threat translate into four distinct patterns of emotional and behavioral reactions, where only one represents whole-hearted change acceptance. The study contributes to our understanding of individual- and group-level heterogeneity in reactions to strategic change, and also to a more nuanced conception of identity threat.
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| 6. |
- Asplund, Kajsa, et al.
(author)
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Styrningsinitiativ och professionell identitet: Om prestationsvärdering i skolan
- 2018
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Reports (other academic/artistic)abstract
- Detaljerade, ofta kvantitativa uppföljningssystem (performance management) har varit ett viktigt inslag i många offentliga organisationers strävan efter ökad effektivitet under senare år. Dessa har ofta införts utifrån en förhoppning om att tydliga prestationskriterier, som följs upp och ligger till grund för fördelningen av åtråvärda resurser (såsom lön och karriärmöjligheter) motiverar medarbetare till bättre prestationer. I denna skrift vill vi nyansera bilden att sådana system skapar en motivation till ökad prestation. Vi visar hur införandet av ett nytt prestationsbedömnings- och lönesättningssystem i grundskolan i en svensk kommun ledde till olika reaktioner beroende på lärarnas professionella identitet och hur de bedömdes. Härigenom vill vi bidra till en mer utvecklad förståelse för hur styrningsinitiativ baserade på performance management påverkar medarbetares prestation, speciellt i professionsbaserade miljöer, som är vanliga i den offentliga sektorn.
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| 7. |
- Berglund, Johan, et al.
(author)
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Higher education in management: The case of Sweden
- 2017. - 1st
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In: The Future of Management Education: Challenges facing Business Schools around the World. - London : Palgrave Macmillan London. - 9781137560919 - 9781137560896 ; , s. 331-354
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Book chapter (other academic/artistic)
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| 8. |
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| 9. |
- Bolander, Pernilla, et al.
(author)
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A remote possibility: Will remote work be the new normal after the COVID-19 crisis?
- 2020
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In: Sweden through the crisis. - Stockholm : Stockholm School of Economics Institute for Research. - 9789186797386 ; , s. 447-452
-
Book chapter (other academic/artistic)abstract
- In this article, Pernilla Bolander, Jennie Sumelius and Andreas Werr argue that remote work can be both a blessing and a curse for the individual employee. Even though efficiency can be maintained in the short run, the long-term challenges might be difficult to handle. The authors offer recommendations for how both the HR function and line managers need to adapt to the new normal.
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| 10. |
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| 11. |
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| 12. |
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| 13. |
- Bolander, Pernilla, et al.
(author)
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Purchasing pension advisory services in Sweden - An interpretive investigation into service conceptions and supplier selection
- 2018
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In: Industrial Marketing Management. - : Elsevier. - 0019-8501. ; 71, s. 108-122
-
Journal article (peer-reviewed)abstract
- Research on service purchasing commonly acknowledges that different types of services require different purchasing approaches. This has generated a plethora of service classifications that focus on different characteristics inherent to the service. Recently, the use to which a service is put in an organization and the organizational context have been argued to influence the way in which the service is purchased, thereby shifting attention away from inherent service characteristics. The current paper extends this line of research by focusing on the buyer's understanding of the service and its impact on the supplier selection process. Based on an interpretive, phenomenographic analysis of 32 interviews with buyers of pension and insurance advice services (PIAS) in Sweden, the current study identifies four fundamentally different ways of understanding these services and shows how different conceptions of a service give rise to different approaches to selecting suppliers and different criteria for evaluating them.
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| 14. |
- Bolander, Pernilla, et al.
(author)
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Talent Management in a Collectivistic and Egalitarian Context : The Swedish Case
- 2014
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Other publication (other academic/artistic)abstract
- Talent Management (TM) is currently on top of the HR agenda of managers all over the world. Still, TM research and writing has to a large extent been focused on multinational, US-based firms. Recent research has identified a need for empirical research on TM in other national and cultural contexts. The current study focuses on TM practices in the Swedish context which is characterized by collectivistic and egalitarian values at odds with the individualistic and elitist values of TM. Based on a study of 16 organizations, three approaches to TM are identified – a Humanistic approach, a Competitive approach and an Entrepreneurial approach. The three approaches are described and discussed in relation to the organizational and cultural context in which they were identified. Hereby, the paper contributes to a more context-specific understanding of TM, which has been called for in previous research.
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| 15. |
- Bolander, Pernilla, et al.
(author)
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Talent Status, Ambiguity, and Early Career Programs
- 2020
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Conference paper (other academic/artistic)abstract
- Adopting an identity work perspective, we focus on the employee experience of talent management. More specifically, we explore the ambiguities that talents in an early-career program encountered in connection to their talent status, and the identity work tactics they used to make sense of their talent status and construct coherent, stable and valued identities amidst ambiguity. Drawing on qualitative interview data from a large Swedish MNC, this study contributes by identifying three aspects of talent status in relation to which talents encounter ambiguity (role, responsibility and status). Furthermore, our findings suggest that ambiguity about the implications of talent status leads talents to engage in identity work that results in positive outcomes for both the organization and the individual in terms of desirable behaviours such as hard work and focusing on learning and development.
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| 16. |
- Bolander, Pernilla, et al.
(author)
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The practice of talent management: a framework and typology
- 2017
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In: Personnel Review. - : Emerald Publishing Limited. - 1758-6933 .- 0048-3486. ; 46:8, s. 1523-1551
-
Journal article (peer-reviewed)abstract
- The purpose of this paper is to contribute to the development of a deeper understanding of the conceptual and empirical boundaries of talent management (TM) so that scholars and practitioners may enhance their knowledge of what TM actually is and how it is carried out. Design/methodology/approach: A comparative study was conducted of the TM practices of 30 organizations based in Sweden. Data were collected through in-depth interviews with 56 organizational representatives. The transcribed interviews were analyzed using qualitative content analysis. Findings: The findings comprise a typology consisting of four distinct TM types that exist in practice: a humanistic type, a competitive type, an elitist type and an entrepreneurial type. Descriptions are provided that probe into how specific practices are differently shaped in the different types. Research limitations/implications: The study design enabled the generation of an empirically rich understanding of different TM types; however, it limited the authors’ ability to draw systematic conclusions on the realized outcomes of different types of TM. Practical implications: The descriptions of different TM types give practitioners insight into how TM may be practiced in different ways and point to important decisions to be made when designing TM. Originality/value: The paper addresses two main shortcomings identified in the academic literature on TM: conceptual ambiguity and the paucity of in-depth empirical research on how TM is carried out in actual organizational settings. The empirically derived typology constitutes an important step for further theory development in TM.
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| 17. |
- Brès, Luc, et al.
(author)
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Rethinking professionalization : A generative dialogue on CSR practitioners
- 2019
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In: Journal of Professions and Organization. - : Oxford University Press (OUP): Policy F - Oxford Open Option D. - 2051-8811 .- 2051-8803. ; 6:2, s. 246-264
-
Journal article (peer-reviewed)abstract
- Studies of emerging professions are more and more at the crossroad of different fields of research, and field boundaries thus hamper the development of a full-fledged conversation. In an attempt to bridge these boundaries, this article offers a 'generative dialogue' about the redefinition of the professionalization project through the case of corporate social responsibility (CSR) practitioners. We bring together prominent scholars from two distinct academic communities-CSR and the professions-to shed light on some of the unsolved questions and dilemmas around contemporary professionalization through an example of an emerging profession. Key learnings from this dialogue point us toward the rethinking of processes of professionalization, in particular the role of expertise, the unifying force of common normative goals, and collaborative practises between networks of stakeholders. As such, we expand the research agenda for scholars of the professions and of CSR.
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| 18. |
- Bueno, AF, et al.
(author)
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The client in management consultancy research: Mapping the territory
- 2009
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In: Scandinavian Journal of Management. - : Elsevier. - 0956-5221. ; 25:3, s. 247-252
-
Journal article (peer-reviewed)abstract
- The rationale for this special issue was a feeling among the editors that, in studies of management consultancy, the client had been neglected or inadequately portrayed. Although, as we shall see, the extent of this neglect may have been overestimated, the size and quality of the response to our call for papers suggest that our view was shared by many others and that a wave of client-focused research is now underway. In this introductory essay, we begin to set out the nature of this neglect, speculating on why the client has not played a more significant role in research. Describing the ways in which the client has been conceived in the literature, we discuss how this portrayal has evolved, turning to the articles that make up the special issue and pointing to possible areas of further research in this area.
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| 19. |
- Bäcklund, Jonas, et al.
(author)
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Breaking the Personal Tie: On the formalization of the procurement of management consulting services
- 2005. - 1st Edition
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In: Dealing with Confidence: The Construction of Need and Trust in Management Advisory Services. - Frederiksberg : Copenhagen Business School Press. - 9788763099660 - 8763099667 - 9788763099660 - 8763099667 ; , s. 184-200
-
Book chapter (other academic/artistic)abstract
- As illustrated by the previous chapter studying the purchase of management consultants in the public sector, where purchasing is subject to the public procurement act, there is an inherent tension between organizational efforts to ensure an efficient and effective purchasing process and the preferred practices of the managers and consultants wanting to come together to strike a deal. In this chapter, we will explore this tension further by turning from the public sector to the private sector.
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| 20. |
- Bäcklund, Jonas, et al.
(author)
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The construction of global management consulting - a study of consultancies’ web presentations
- 2001
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Other publication (other academic/artistic)abstract
- Management consulting increasingly appears as a global endeavour as reflected in the increasing dominance of a few large, global management-consulting firms. However, features of the consulting service (e.g. its immaterial and interactional character) as well as aspects of management (e.g. its cultural anchoredness) highlight the locality of management consulting. In this paper we approach this tension between the global and the local by seeing consulting as involving the creation of generalised myths. More specifically, we ask the question: How do global consulting companies construct the viability and desirability of their services? Based on a view of management consultants as mythmakers, we study the argumentation on corporate web sites of four leading global consultancies in five different countries. Applying a framework based on the sociology of translation, we analyze the translation strategies used in making the service of global consultancies both viable and indispensable. We find that the need for consultants is to a large extent constructed through defining management as an expert activity, thus creating a need for external advisors possessing globally applicable expert knowledge. In this effort, the consultants ally with three widely spread rationalized managerial myths – the rationality myth, the globalization myth and the universality myth. We conclude, that global consulting firms are actively involved in creating and reinforcing the very same institutions, which are the prerequisites for their future success.
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| 21. |
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| 22. |
- Börjeson, Love, 1973-
(author)
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Förtroendets Organiseringsmetod : samarbete, svek och dilemman
- 2011
-
Doctoral thesis (other academic/artistic)abstract
- Firms tend to engage in interorganizational relationships (IORs) to an increasingly large extent. IORs are however problematic. On one hand, they entail expectations of continued possibilities. On the other hand, they entail expectations of complete explicitness – business partners simply expect intentions to be transparent and fixed. Co-workers in IORs manage these expectations with trust: in the context of IORs, trust is both a promise of continued possibilities and explicitness. Continued possibilities require changeable intentions however, making explicitness hard to maintain. The given promise is consequently very hard to keep, and the result is accusations of betrayal. The management method of trust is comprised by dilemmas originating from a complex interplay between strong ideas about what to (and not to) do and the dynamics of IORs. This could be described as an interplay between ideology, cooperative situations and dilemmas of practice. Ideology is investigated using corpus linguistics and functional grammar applied on concordances extracted from academic articles about Trust and the contrasting terms Control and Betrayal. Cooperative situations are investigated using correspondence analysis applied on an indexed interview material. Underlying interviews concern IORs, and informants come from a broad sample reflecting different types of firms, industries and professions. Dilemmas of practice, finally, are represented by in-depth interviews with individuals whom possess rich experience of IORs. The interviews are transcribed in detail and analyzed using functional grammar. Results show that IORs are profoundly dilemmatic and that co-workers use trust as a mean to bridge the dilemmas of IORs. Result also reveals that dilemmas of IORs have an ambiguous quality; dilemmas are not just a problem that needs to be handled, but to an equal extent a resource that can be used for deliberation and decision. In the management method of trust, dilemmas are as inevitable as they are indispensable.
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| 23. |
- Börjeson, Love, et al.
(author)
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The role of chief executive tenure for public organizations' hiring of management consultants
- 2020
-
In: Governance. - : Wiley: 24 months. - 1468-0491 .- 0952-1895. ; 33:2, s. 269-285
-
Journal article (peer-reviewed)abstract
- Public organizations increasingly rely on management consultants to access expertise, impose reforms, and drive organizational change, and spend large sums each year on their services. Despite this, we know little about the antecedents of public organizations' use of management consulting services. Drawing on upper echelon theory, a longitudinal hypothesis-testing study of the hiring of management consultants in 72 Swedish public organizations, and interviews with Swedish chief executives (CEs), we find an inverted U-shaped relationship between CE tenure and public organizations' use of management consulting services. We also find that this relationship is moderated by CEs' previous experience and managerial discretion. These findings contribute to theorizing on the use of management consulting services and the influence of CEs in public organizations.
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| 24. |
- Dahl, Jonas, et al.
(author)
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Att dela eller inte dela erfarenheter – det är frågan
- 2018
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In: Socialmedicinsk Tidskrift. - : Stiftelsen Socialmedicinsk tidskrift. - 0037-833X. ; , s. 182-191
-
Journal article (peer-reviewed)abstract
- Vi har ställt oss frågan vad det är som får människor att dela sina framgångar och misslyckanden med kollegor – en viktig källa till lärande och social hållbarhet på arbetsplatser. Vi har särskilt undersökt vad som främjar respektive hindrar erfarenhetsdelning i sammanhang där mycket står på spel i termer av försörjning och karriärmöjligheter. För att få svar på frågan har vi undersökt två kunskapsintensiva konsultföretag och vilka överväganden konsulterna gör vid beslut att dela eller inte dela erfarenheter. Studien konstaterar att konsulternas huvudsakliga övervägande vid delningsbeslut är potentiell imagerisk snarare än potentiell nytta. Studien identifierar fem dimensioner som påverkar konsulternas bedömning av potentiell imagerisk: normkonformitet, möjligt kunskapsbidrag, relationskvalitet, samt status- och imageberoende.
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| 25. |
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| 26. |
- Dahl, Jonas, et al.
(author)
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Sharing Errors Where Everyone is Perfect: Culture, Emotional Dynamics, and Error Sharing in Two Consulting Firms
- 2021
-
In: Academy of Management Discoveries. - : Academy of Management. - 2168-1007. ; 7:4, s. 509-529
-
Journal article (peer-reviewed)abstract
- Providers of complex business services often focus on creating positive experiences to manage their clients' impressions and their consultants' self-esteem. This, however, creates challenges to sharing errors. Based on case studies of two consulting organizations, both explicitly committed to positivity, we explore how consultants make decisions about error sharing. We discover two versions of positivity (trait based and experience based), which are coupled with two different organizational mindsets (fixed vs. growth). These pairs shape an organization's view of errors, and they create different cultural contexts for error sharing. With trait-based positivity and a fixed organizational mindset, the predominant emotion when committing errors was shame; only costs of error sharing were seen, and errors were shared only with a small group of trusted peers. With experience-based positivity and a growth organizational mindset, the predominant emotion instead was guilt; both costs and benefits of error sharing were considered, and errors were shared more widely. These findings contribute to research on error management by laying the ground for further theorizing about the relationship between organizational norms and values, emotions, cost-benefit considerations, and decisions about error sharing. They also hold implications for managers regarding how to emphasize the positive without muting error sharing.
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| 27. |
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| 28. |
- Dahl, Jonas, et al.
(author)
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The Emotional Dynamics Of Failure Sharing Under Fixed And Growth Mindsets
-
Conference paper (peer-reviewed)abstract
- Failure sharing represents potential for error management cultures and organizational learning but may be resisted by the individuals involved. Previous research suggests that one qualifying factor is the perceived benefits and costs for the individuals doing the sharing. In the current paper, based on theories of self-conscious emotions, we propose that there is also emotional impact on the failure sharing process, where the experience of shame and guilt impacts both failure-sharing tendencies and perceptions of the benefits and costs associated with failure sharing. In addition, based on mindset theory, we propose that fixed organizational and individual mindsets contribute to arousing shame and guilt in a failure situation. Two correlational online studies largely supported the hypotheses. The emotional effects on failure sharing were also found to be partly mediated by the benefit/cost perceptions. These findings contribute to the literature on error management, failure sharing, and organizational mindsets.
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| 29. |
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| 30. |
-
Dealing with Confidence : The Construction of Need and Trust in Management Advisory Services
- 2005. - 1
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Editorial collection (other academic/artistic)abstract
- How are the services and expertise of external management advisors brought into organizations? Based on studies of the use of management consulting, financial consulting, legal services, and IT services, this book sheds light on how needs in organizations for management advice services are constructed and why certain service suppliers are given trust to deliver. While the current literature on the purchasing of professional services has highlighted the individual interaction between buyers and suppliers in building necessary trust for a deal, this book focuses on their embeddedness in organizational and institutional structures within which service characteristics and confidence in individual suppliers is constructed. Dealing with Confidence examines the practice of purchasing in the intersection between individual trust and trust for representatives of a collective of professionals. It covers studies of the practice of individual managers, hiring their trusted advisors, organizations' efforts to professionalize their purchasing routines, and the advisers' efforts to become representatives of a professional collective.
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| 31. |
- Einola, Katja, et al.
(author)
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HRM i Akademin - byråkratiskt nonsens eller vägen till en bättre arbetsplats?
- 2020. - 1
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In: Ledning och (sned-)styrning i högskolan. - Lund : Studentlitteratur. - 9789144127064 ; , s. 157-186
-
Book chapter (other academic/artistic)abstract
- Universitet har under en tid varit utsatta för ett tryck att öka kvaliteten (på forskning, undervisning och organisatoriska processer) och produktionen (antalet examina och publikatio- ner). Human resource management (HRM) har framställts som ett medel för att uppnå dessa mål. Diskussionen om dess roll och potential inom akademin har dock varit polariserad. Å ena sidan har HRM och dess specifika praktiker diskuterats som ett verktyg för att få mer motiverade anställda och därmed mer högpresterande universitet. Å andra sidan har HRM studerats som en nyliberal, ideologiskt driven ledningsteknik. HRM framställs i den senare traditionen som en samling idéer och praktiker som i grunden står i strid med traditionella akademiska värden som demokrati, kollegialitet och akademisk frihet.Även om vi sympatiserar med dessa värden och ser akademins okritiska anammande av HR-praktiker från affärsvärlden som ett potentiellt hot, tror vi att det är problematiskt att helt förkasta HRM och dess praktiker. Många problem erkänner man aldrig formellt och tar man ännu mindre itu med. I det här kapitlet tar vi upp några av de utmaningar som human resource management utgör för universitet.
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| 32. |
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| 33. |
- Engwall, Mats, et al.
(author)
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Models in action : how management models are interpreted in new product development
- 2005
-
In: R & D Management. - : Blackwell Publishing. - 1467-9310 .- 0033-6807. ; 35:4, s. 427-439
-
Journal article (peer-reviewed)abstract
- This paper studies the use of product development management models. Through an interpretive research approach based on in-depth interviews with 22 middle managers in two product development organizations, five ways of conceiving projects, project management and the role of models are identified - administrative, organizing, sense giving, team building and engineering - all representing different perspectives on - and ways of using models. The findings question essentialist views of models, common in the literature, as either normative guides for action or symbolic tools decoupled from action. Instead, the study indicates a large variety in the use of models mediated by the user's conception of the situation and the model. The study highlights the communicative role of models as boundary objects, enabling coordination of and communication about different conceptions of the development task. Rather than contributing to behavioral standardization (an implicit assumption that underlies most formal models), this study suggests that models support cognitive standardization by providing a common set of concepts and a framework that may be drawn upon in making sense of complex product development projects.
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| 34. |
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| 35. |
-
Entrepreneurial Ecosystems: A Conceptual Framework for the Professional Service Field
- 2017
-
In: Academy of Management Proceedings. - : Academy of Management. - 0065-0668 .- 2151-6561.
-
Editorial proceedings (peer-reviewed)abstract
- Although there is agreement on the role of the client in the innovation process inprofessional service firms (PSF), other actors have not been systematically integrated into theorybuilding on the professional service innovation. Drawing on the entrepreneurial ecosystemliterature, we develop an entrepreneurial ecosystem framework for the PSF field. The conceptualframework describes and explains the key aspects of the PSF entrepreneurial ecosystem, as wellas its dynamics. This article contributes by shifting the debate about professional serviceinnovation with a focus on the professional service firm and its clients to consider the broaderentrepreneurial ecosystem of PSFs. We conclude by discussing future research opportunities onentrepreneurial ecosystems in the PSF field.
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| 36. |
- Erlandsson, Ann
(author)
-
Det följdriktiga flockbeteendet: : en studie om profilering på arbetsmarknaden
- 2005
-
Doctoral thesis (other academic/artistic)abstract
- Despite ample research showing the importance of corporate reputation in recruiting, knowledge about how companies work with employer branding is still limited. This first academic study in this topic is based on a comprehensive empirical data set systematized to a description of employer branding using a grounded theory approach. The description illustrates a process with three phases: brand input, brand support, and brand evaluation. Each phase is related to the messages enclosed in the brand. A comparative analysis of the empirical description and marketing literature shows that the underlying reasoning in branding at the labor market is quite similar to branding at the customer market. However, several important differences were also highlighted, indicating that employer branding is a multi-disciplinary phenomenon. The most surprising difference is a widespread homogeneity in the companies’ employer branding. This contrasts the emphasis on uniqueness in the marketing literature. A further analysis of this finding generated four homogenizing dimensions: time, industry, geography and corporate demographics. Each contains a number of corporate populations with companies similar in the dimension’s point of reference. Since the dimensions are not specific for the labor market a further analysis of the theoretical arguments for heterogeneity and homogeneity was motivated. This shows that there are economic as well as social arguments for both homo- and heterogeneity. From an economic perspective a heterogeneous employer branding creates a cost advantage, because with an attractive unique reputation a company can pay lower salaries than competitors for a given position. On the other hand a homogeneous branding generates cost advantages when the company benchmarks competitors or respects the institutional norms. From a social perspective a heterogeneous branding contributes to a distinct corporate identity, while a homogenous branding avoids social isolation. Consequently, homogeneity provides advantages that heterogeneity does not and vice versa. Companies therefore level the arguments. The balance is more likely to lean towards homogeneity when 1) the companies belongs to the same corporate population in one or many of the homogenizing dimensions and 2) a branding component relatively easily can be benchmarked or is connected with explicit and strong institutional norms. The balancing act signifies that a homogeneous branding is not a product of institutional determinism, but that the corporate populations give rise to different social identities and that the companies according to a logic of appropriateness act in a way that is rational given their specific situation and context. Thus, this logic creates coherent cohorts.
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| 37. |
- Furusten, Staffan, 1964-, et al.
(author)
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Arena mechanisms
- 2005
-
In: Dealing with confidence. - Copenhagen : Copenhagen Business School Press. - 8763001462 ; , s. 233-249
-
Book chapter (other academic/artistic)
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| 38. |
- Furusten, Staffan, et al.
(author)
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Arena Mechanisms
- 2005. - 1st Edition
-
In: Dealing with Confidence: The Construction of Need and Trust in Management Advisory Services. - Frederiksberg : Copenhagen Business School Press. - 9788763099660 - 8763099667 - 9788763099660 - 8763099667 ; , s. 233-248
-
Book chapter (other academic/artistic)abstract
- In the previous chapter, we argued that deals between buyers and sellers of management advisory services could be explained as out-comes of three dimensional constructions of needs for particular services and trust for particular service suppliers. Thus, pressures in the three parallel dimensions - the institutional-, organizational- and local dimension - construct particular characteristics of the service, the market and the buyer. Put another way, the understanding of why a particular deal is made in a certain way with a certain content cannot be isolated to negotiations between two business parties. Instead, this has to be understood as outcomes of interacting mechanisms in the noted dimensions. The aim of this final chapter is to specify what these mechanisms consist of and how to say something of what we can learn from this book about how MAS provided by external suppliers are brought into organizations.
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| 39. |
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| 40. |
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| 41. |
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| 42. |
- Furusten, Staffan, et al.
(author)
-
Dealing with Confidence: The Construction of Need and Trust in Management Advisory Services - Preface
- 2005
-
In: Dealing with Confidence: The Construction of Need and Trust in Management Advisory Services. - Frederiksberg : Copenhagen Business School Press. - 9788763099660 - 8763099667 - 9788763099660 - 8763099667 ; , s. i-ii
-
Book chapter (other academic/artistic)abstract
- This book is the result of a casual encounter between the two of us in early 2002. Both of us had done research on management consulting for some time, although from rather different perspectives, and realized at the same time that our interests had driven us towards the same empirical phenomenon - how to purchase management consulting services and other Management Advice Services. In late 2002, we gathered a group of colleagues from various disciplines including management, marketing, accounting, sociology, and social anthropology, from the Stockholm School of Economics, SCORE, Uppsala University, the School of Economics and Commercial Law at Göteborg University and the National Institute of Working Life. In one way or another, all of those invited had dealt with the dilemmas organizations face when forced to bring in experts on managements matters from external providers.
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| 43. |
- Furusten, Staffan, 1964-, et al.
(author)
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Det framväxande expertsamhället
- 2012. - 1
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In: Expertsamhällets organisering. - Lund : Studentlitteratur AB. - 9789144087085 ; , s. 15-26
-
Book chapter (other academic/artistic)
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| 44. |
- Furusten, Staffan, 1964-, et al.
(author)
-
Expertsamhällets organisering : okunskapens triumf?
- 2012
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In: Expertsamhällets organisering. - Lund : Studentlitteratur AB. - 9789144087085 ; , s. 271-289
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Book (other academic/artistic)abstract
- Vi står mitt i framväxten av ett nytt expertsamhälle. Ett samhälle där organisationer blir allt mer beroende av externa experter för utvärdering, certifiering, rådgivning, kommunikation, rekrytering, investering, marknadsföring, inköp, utbildning, hållbar utveckling m.m. De nya experterna har dock otydliga kunskapsbaser, utbildning, erfarenheter och etiska riktlinjer. Det saknas även tydliga regler för auktorisation och strukturer för systematisk granskning.Hur kan vi som köpare, medarbetare, chefer och medborgare lita på de nya experterna? I boken diskuteras hur expertis organiseras på samhällsnivå och på marknader, hur den leds i organisationer och hur individer bygger trovärdighet som experter. Två olika principer för att säkerställa expertis identifieras: (1) utvecklandet av generella och mätbara utvärderingssystem där endast de som uppfyller formella krav accepteras i expertrollen samt (2) utvecklandet av informella lokala system som bygger på förtroende. En tendens är att det informella och svårmätbara hamnar i skymundan till förmån för det synliga och mätbara. Vi diskuterar vilka konsekvenser detta får för expertkunskapen. Riskerar vi att gå miste om den vardagliga och erfarenhetsbaserade kunskapen, och därmed främja ”okunskap” i vår jakt på tydlig och objektiv expertis?Med denna bok vill vi bidra till debatten om hur experter och expertis kan ledas och organiseras. Boken är intressant för medarbetare och ledare i kunskapsintensiva organisationer, samt för forskare, lärare och studenter på universitet och högskola.
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| 45. |
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| 46. |
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| 47. |
- Furusten, Staffan, et al.
(author)
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The contemporary expert society
- 2017
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In: The organization of the expert society. - New York : Routledge. - 9781138947955 ; , s. 1-21
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Book chapter (other academic/artistic)abstract
- We are currently living in an expert society where we are constantly confronted with experts for everything. As individuals, we meet them in media where they provide cocksure analyses of the condition of the world, the world economy, security risks, who to blame when a corporation is not as profitable as expected during the last quarter, hor to cook or how to lose weight.
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| 48. |
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| 49. |
- Furusten, Staffan, et al.
(author)
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The Three-Dimensional Construction of Management Advisory Services
- 2005. - 1st Edition
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In: Dealing with Confidence: The Construction of Need and Trust in Management Advisory Services. - Frederiksberg : Copenhagen Business School Press. - 9788763099660 - 8763099667 - 9788763099660 - 8763099667 ; , s. 217-232
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Book chapter (other academic/artistic)abstract
- The chapters of this book have provided a number of illustrations of how deals between buyers and suppliers of management advisory services come about. In the introductory chapter, two generic strategies for establishing confidence between buyers and suppliers, and thus reducing uncertainty in the purchasing situation, were reviewed: individualism and collectivism. Individualism implied the reduction of of uncertainty by building an individual trust-based relationship. Collectivism implied reliance on institutional characters, guaranteeing professional competence and conduct. As illustrated in the chapters of this book, these two strategies do not preclude each other - rather they come into play simultaneously in the establishment of single deals. In this and the following final chapter, we will take a closer look into such combinations and strategies.
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