| 1. |
- Bellis, Paola, et al.
(författare)
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What kind of intimacy is meaningful to you? How intimate interactions foster individuals' sensemaking of innovation
- 2023
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Ingår i: Creativity and Innovation Management. - : Wiley. - 1467-8691 .- 0963-1690. ; 32:3, s. 407-424
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Tidskriftsartikel (refereegranskat)abstract
- This study examines how intimacy affects individuals' sensemaking of innovation in their organization. Although sensemaking facilitates understanding innovation and envisioning new worldviews, it involves a delicate process of self‐disclosure, reflection, personal contact and communication. Intimacy focuses on time‐bounded interactions that foster individuals' progressive self‐disclosure and perceptions of mutual understanding. Therefore, drawing on intimacy theories, we investigate from a microlevel perspective how temporally bounded intimate interactions foster the meaningfulness of innovation for individuals. As sensemaking processes differ in large‐scale radical and incremental innovations, we examine both contexts in a post hoc analysis. Through a field study, we show that different intimacy dynamics (emotional, cognitive and listening) influence meaningfulness perceptions. In particular, we find that the emotional intimacy dynamics positively influence meaningfulness perceptions in the context of radical innovation initiatives, while the cognitive and listening intimacy dynamics positively influence meaningfulness perceptions in the context of incremental innovation initiatives. This study contributes to the sensemaking innovation literature by introducing intimacy as an enabler of sensemaking. Our study also suggests that managers should encourage moments of intimate interaction when pursuing innovation to facilitate sensemaking of change.
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| 2. |
- Buganza, Tommaso, et al.
(författare)
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Collaborate as a flock in the organization: how selection and synthesis influence knowledge convergence within a complex adaptive system
- 2022
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Ingår i: Journal of Knowledge Management. - : Emerald. - 1758-7484 .- 1367-3270. ; 26:11, s. 142-165
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Tidskriftsartikel (refereegranskat)abstract
- Purpose This study aims to investigate how two collaborative methods - selection and synthesis - influence knowledge convergence when people articulate a new strategic direction driving transformation within the organization. Design/methodology/approach The study is based on a longitudinal field experiment developed in four organizations involving 82 employees over a three-month process. Inspired by dynamics governing flocks as complex adaptive systems, selection and synthesis have been separately used in two sets of companies. Primary and secondary data have been largely collected and analyzed throughout the whole process. Findings This study describes how the two alternative methods differently influenced two kinds of knowledge convergence. While selection triggers a general and static knowledge convergence and the propagation of individual knowledge over time, synthesis fosters a local and dynamic knowledge convergence where individuals tend to propagate knowledge generated collectively. Research limitations/implications This research offers insights into understanding the influence of alternative collaborative methods on the creation and propagation of knowledge when people are converging toward a new strategic direction. From a theoretical perspective, it contributes to complex adaptive system theory, highlighting the role of knowledge convergence and emergence through collaboration. Practical implications This research offers insights to managers who deal with the complexity of the engagement of different stakeholders during collaborative processes, offering some actionable takeaways to foster knowledge convergence by alternatively employing selection and synthesis. Originality/value This paper contributes to the management and social information processing literature emphasizing the role of knowledge convergence emerging from the complex interactions among multiple stakeholders.
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| 3. |
- Buganza, Tommaso, et al.
(författare)
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Storymaking and Organizational Transformation : How the Co-creation of Narratives Engages People for Innovation and Transformation
- 2023. - 1st
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- In a world undergoing continuous change, organizations find themselves facing the challenge of how to keep innovating to stay competitive. Inside any organization, people are the cornerstone on which innovation rests and builds, yet it is ever more difficult to engage everyone in designing their organization. This book explores and discusses how employees can be engaged digitally to assist innovation initiatives and lead to organizational transformation. Storymaking and Organizational Transformation is based on the research activities of the platform IDeaLs during the year 2020 and provides a perspective on how employees can be helped to understand and even contribute to organizational innovation spontaneously. The book contributes to advancing understanding of engagement from two main perspectives: first, the authors introduce an approach based on storymaking; second, six cases are studied in depth and the application of the digital storymaking approach is explained. The authors introduce new ways of organizing in a context of ongoing change, as they bring forth the idea that engagement is a continuous practice of designing meaningful narratives which connect people and evolve along with them. The book will appeal to both academics and practitioners across management fields. Scholars of innovation management and organization sciences will benefit from the extensive review of organizational transformation and innovation from a sensemaking perspective, whilst the practical, case studies provide a valuable resource for practitioners looking to effect change and manage transformation.
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| 4. |
- Dell’Era, Claudio, et al.
(författare)
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Figures of Speech as Semantic Operators in the Innovation Process
- 2011
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Ingår i: European Journal of Innovation Management. - : Emerald. - 1460-1060 .- 1758-7115. ; 4:2, s. 155-171
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Tidskriftsartikel (refereegranskat)abstract
- Product functionalities aim to satisfy the operative needs of the customer, while product meanings (i.e. the emotion and the symbolic values represented by the product) aim to satisfy the emotional and socio‐cultural needs of the customer. What consumers are increasingly looking for in consumer products are new forms of psychological satisfaction that go beyond normal and simple consumption; today, more than ever, products define their own presence not only through their attributes, but also through the meanings that they assume, through the dialogue that they establish with the user, and also through the symbolic nature that they emanate. Figures of speech can be exploited to emphasise a message or a meaning. The purpose of this paper is to propose an application of rhetorical figures to product design that will make them more communicative.Design/methodology/approachSpecifically, the authors propose the “Rhetorical Innovation Process” as a methodology that foresees the application of figures of speech as semantic operators. First, the authors discuss several product innovations that can be interpreted according to the “Rhetorical Innovation Process”. Then, a brief workshop assignment in the strategic design course at the Faculty of Industrial Design of Politecnico di Milano explored the potentialities of the method in relation to different product typologies: 40 Italian master students were divided into eight groups (five industrial design students each) in order to develop five products per group.FindingsThe results obtained by design students demonstrated as figures of speech can stimulate associations with other contexts and modifications to existing architecture. The exploration of the “rhetorical innovation process” in collaboration with eight design student teams has shown that this method can support and enrich the concept generation phase. Moreover, four configurations proposed by the “rhetorical innovation process” allow one to generate different alternatives supporting the creative process and allowing the identification of strengths and weaknesses associated to each solution.Originality/valueThe method described in the paper elucidates the structure and process adopted by several designers and also illustrates an effective framework for communicating choices to their clients. In particular, the cross‐context associations proposed in the “rhetorical innovation process” provide additional insights and incentives during the concept generation.
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| 5. |
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| 6. |
- Magnanini, Silvia, et al.
(författare)
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IDeaLs (innovation and design as leadership) : Transformation in the digital era
- 2021. - 1st
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- As society faces significant disruptions, the need for transformative innovation has never been more vital. However, this urgency is challenged in the digital era, characterized by incessant new technologies, extreme connectivity, and data transparency. Leaders seeking transformative innovation in the digital era face a new dilemma: socially orchestrating the synchronization of ideas that simultaneously encourages collective action. IDeaLs - Innovation and Design as Leadership - was established to research this conundrum. Inspired by the actual transformation journeys of multinational companies, and based on research with 7 global companies, IDeaLs explores how re-framing our traditional theories through the lens of Humanism reveals opportunities for a more integrated approach to engaging people for systemic change. To empower innovation leaders, the dimensions of IDeaLs build a scaffold for systemic awareness and conscious intent called Design-Driven Transformation. This evolving research agenda aims to examine in-depth the potency of an integrated approach, laying a foundation for more systemic ways to engage people and transform existing situations into preferred futures.
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| 7. |
- Trabucchi, Daniel, et al.
(författare)
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Attitude vs involvement: a systematic literature review at the intersection between engagement and innovation
- 2021
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Ingår i: European Journal of Innovation Management. - : Emerald. - 1758-7115 .- 1460-1060. ; 24:5, s. 1730-1762
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Tidskriftsartikel (refereegranskat)abstract
- Purpose In a world where innovation became a "buzzword" and everyone within companies is required to foster innovation, the engagement of people toward innovation is fundamental to prompt individual motivation and actions to make innovation happen. However, despite the relevance of the relationship between engagement and innovation, the literature on the topic appears still fragmented. The purpose of this study is to provide an overview of the topic through a systematic literature review. Design/methodology/approach A final sample of 108 papers has been selected and analyzed through co-citation and text mining analyses. The former enabled the analysis of the structure of the theoretical foundation of the filed, while the latter facilitated a systematic and unbiased content-driven review of the literature. Findings The results of the analysis indicated two main areas of interest describing the relationship between engagement and innovation. On the one hand, there is the focus on "engagement as an attitude," intended as the capacity of individuals to generate and realize innovation. On the other hand, there is a stream of literature focused on "engagement as involvement," which refers to co-innovation paradigms, involving both internal and external stakeholders. Research limitations/implications From an academic perspective, this paper highlights the relevance of the "human-side" of innovation, proposing avenues for future research that dig into the relationship between people's engagement and innovation dynamics. Moreover, it shows how the recent developments in the innovation management literature are coherent with this emerging relevance of the human perspective in innovation. Practical implications From a practitioner's perspective, this paper helps managers by highlighting the two different approaches that they can have in terms of engagement. The study aims to help them in identifying the kind of engagement they are looking for in their employees and other innovation stakeholder having the support to find relevant studies in that direction. Originality/value The study unveils how the evolution of both areas over the years is strictly related to the megatrends of innovation fields, which are the main areas of knowledge not covered yet. Therefore, a research agenda is proposed.
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| 8. |
- Trabucchi, Daniel, et al.
(författare)
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How do human relationships change in the digital environment after COVID-19 pandemic? The road towards agility
- 2022
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Ingår i: European Journal of Innovation Management. - : Emerald. - 1758-7115 .- 1460-1060. ; 25:6, s. 821-849
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Tidskriftsartikel (refereegranskat)abstract
- Purpose The coronavirus disease 2019 (COVID-19) pandemic has led to a global digitalization of organizational activities: the pandemic forced people and organizations to profoundly review values, purposes and norms. However, the research on how digital technologies impact human relationships and interactions at work results fragmented. Still, the importance of understanding which behaviors and norms enhance social interactions and organizational performances in digital environments remains critical, especially after COVID-19 advent. Therefore, this study explores how human relationships change in a wholly digital environment and what to expect for the new normal. Design/methodology/approach The study first explores the research gap through a systematic literature review to clearly understand what emerged so far. Second, through semi-structured interviews and a focus group, an empirical analysis was conducted. Findings Findings suggest that both work and emotional dimensions are crucial to nurturing human relationships in a digital environment. More precisely, the study unveils the need for innovative leaders to review their approaches to communication and the work experience and consider the emotional dimension in terms of community purpose and individual well-being, while identifying rituals as an overlapping tool. Finally, the authors propose a parallelism between these results and the agile revolution to inspire leaders to rethink their leadership and behaviors getting closer to the agile approach, which may represent a valuable way to rethink human relations in our professional environment. Originality/value The paper sheds light on an ongoing phenomenon that touches the lives of each organizational actor. The two-step structure hopes to provide both a structured base of the knowledge developed to date, proposing a systematic view of what has been studied since the outbreak of the pandemic to date and to provide insights for future developments.
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| 9. |
- Trabucchi, Daniel, et al.
(författare)
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Quantity or quality? Value creation in two-sided platforms
- 2021
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Ingår i: Technology Analysis and Strategic Management. - : Taylor & Francis (Routledge): SSH Titles. - 1465-3990 .- 0953-7325. ; 33:2, s. 162-175
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Tidskriftsartikel (refereegranskat)abstract
- Two-sided platforms emerged as a more common business model, mainly due to the spread of digital technologies. Economic literature suggests a 'quantity'-driven strategy to enhance the cross-side network externalities at the basis of the system. Nevertheless, the widespread of this business model lets emerge different peculiarities worth exploring. This research aims to examine the role of a 'quality'-driven strategy in welcoming players on the platforms' sides in the value perceived by the other side. The research is based on a qualitative study develop through eight case studies based on primary and secondary sources. Five of them let emerge a 'quantity'-driven strategy, while three of them a 'quality'-driven strategy, which is presented and discussed regarding the type of platforms. From a theoretical perspective, it distinguishes 'quantity'-driven from 'quality'-driven strategies in bringing players onboard on the platform, expanding the literature that considered quality as a main characteristic of the platform provider, rather than the players on it. Moreover, it suggests a strong link with the lifecycle phase. From a managerial perspective, it highlights operational tactics for both 'quantity'-driven and 'quality'-driven strategies and - more importantly - it suggests a possible integration of the two strategies.
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| 10. |
- Trabucchi, Daniel, et al.
(författare)
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Story-making to nurture change: creating a journey to make transformation happen
- 2022
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Ingår i: Journal of Knowledge Management. - : Emerald Group Publishing. - 1758-7484 .- 1367-3270. ; 26:11, s. 427-460
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Tidskriftsartikel (refereegranskat)abstract
- Purpose To overcome change management challenges, organizations often rely on stories as means of communication. Storytelling has emerged as a leading change management tool to influence and bring people on sharing knowledge. Nevertheless, this study aims to suggest stories of change as a more effective tool that helps people in taking action toward transformation processes. Design/methodology/approach The authors apply design science research to develop and evaluate how writing a prospective story engages organizational actors in the transformation process. The authors test the story-making artifact in a field study with five companies and 115 employees who participated in 75 workshops. Findings Using the findings to discuss the role of story-making in facilitating the emergence of new behaviors in transformation processes, the authors link story-making with the opportunity to make change happen through knowledge dissemination rather than merely understanding it. Research limitations/implications The authors illustrate the role of iterations, peers and self-criticism that help story-makers embrace sense-making, developing a shared knowledge based that influence individual actions. Practical implications The authors propose the story-making approach that organizations can follow to nurture change to make transformation happen through knowledge cocreation. Originality/value The research explores story-making as an individual act of writing prospective stories to facilitate the emergence of new behaviors through shared knowledge.
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