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- Berglund, Martina, et al.
(författare)
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The influence of production planners and schedulers at manufacturing and commercial interfaces
- 2008
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Ingår i: Human Factors and Ergonomics in Manufacturing. - : Wiley. - 1090-8471 .- 1520-6564. ; 18:5, s. 548-564
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Tidskriftsartikel (refereegranskat)abstract
- This article describes empirical research undertaken to identify how production planners and schedulers in manufacturing businesses exert influence on employees in production and commercial departments. Through the analysis of observations and interviews conducted in four case studies, sources of power were identified and categorized. It was found that although production planners and schedulers often did not have formal authority, in practice they had considerable influence. In the main, their sources of influence resided in their access to information. company agendas, and influential arenas, as well as their knowledge and social skills. The discussion draws from the findings examining influencing behaviors and considering their implications. The findings inform associated research on the processes, behaviors. and roles that schedulers and planners perform at functional interfaces, in support of effective and responsive order fulfillment. (c) 2008 Wiley Periodicals, Inc.
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| 4. |
- Berglund, Martina, et al.
(författare)
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The unsung contribution of production planners and schedulers at production and sales interfaces
- 2011
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Ingår i: Behavioral Operations in Planning and Scheduling. - Berlin, Heidelberg : Springer. ; , s. 47-81
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Bokkapitel (refereegranskat)abstract
- This chapter sets out to demonstrate the unsung contribution of production planners and schedulers in manufacturing businesses. In particular it focuses on their contribution at production and sales interfaces by highlighting their activities and influence across functional interfaces, and the knowledge and skills they apply to make and implement planning and scheduling decisions. To achieve this it addresses the following questions in relation to these interfaces: What tasks and work activities does planning, scheduling and control consist of in relation to these interfaces? How do planners and schedulers perform their tasks? How can planners’ and schedulers’ activities related to production and sales interfaces be captured and modelled? How do planners and schedulers influence others in the organization? What knowledge do they contribute and how is it incorporated into decisions?
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| 5. |
- Berglund, Martina, et al.
(författare)
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The Unsung Contribution of Production Planners and Schedulers at Production and Sales Interfaces
- 2010
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Ingår i: Behavioral Operations in Planning and Scheduling. - Heidelberg : Springer Berlin/Heidelberg. - 9783642133817 ; , s. 47-81
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Bokkapitel (refereegranskat)abstract
- Human and organizational factors have a substantial impact on the performance of planning and scheduling processes. Despite widespread and advanced decision support systems, human decision makers are still crucial to improve the operational performance in manufacturing industries. In this text, the state of the art in this area is discussed by experts from a wide variety of engineering and social science disciplines. Moreover, recent results from collaborative studies and a number of field cases are presented. The text is targeted at researchers and graduate students, but is also particularly useful for managers, consultants, and system developers to better understand how human performance can be advanced.Show more Show less
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