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1.
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2.
  • Arghavan Shahlaei, Charlotte, 1985-, et al. (författare)
  • Conceptualizing industrial workplace learning : an information systems perspective
  • 2022
  • Ingår i: Journal of Workplace Learning. - Bingley : Emerald Group Publishing Limited. - 1366-5626 .- 1758-7859. ; 35:9, s. 1-21
  • Tidskriftsartikel (refereegranskat)abstract
    • Purpose: The purpose of this paper is to identify the constituent parts of learning in the manufacturing work context and understand why these parts are key in the learning of the employees. Design/methodology/approach: The data was collected from two sources: a literature review of the Information Systems literature to establish an initial picture of what learning in relation to digital technologies entails and in-depth interviews with engineers in the automotive industry whose knowledge-intensive work is exposed to substantial digital transformation. Findings: The authors first identified three constituent parts for learning: change, reflection and deliberation. When the authors cross-checked the initial findings through in-depth interviews with the engineers, it was found that these three themes trigger learning through three different mechanisms, that is, balancing newness, finding point of reference and organizing actively. Thus, the findings of this paper extend beyond a categorical identification of what constitutes learning to also illustrate why learning entails these constituent parts. Research limitations/implications: This paper implies that progressive learning requires active organizing of learning stages. The data is limited to the review of the Information Systems field. The authors have also only focused on the automotive industry as the representative sector in the manufacturing industry. Practical implications: Applying the model of progressive learning can be a primary way to actively plan and organize learning opportunities for employees. This is key for supporting learning culture in organizations that are exposed to continuous and disruptive changes. Social implications: A significant part of social sustainability is based on sustainable employability and feelings of contentment at work. This paper is an attempt to highlight how sustainable employability can be achieved by providing effective learning opportunities at work. Originality/value: The originality of this paper emerges from two sources. First, the authors conducted the literature review and in-depth interviews by devising innovative methods because of the challenges of identifying when (informal) learning has occurred at work. Second, the authors owe the in-depth interviews to the first author’s extensive familiarity with the automotive industry and the knowledge and rapport acquired through her prior longitudinal research on the engineers’ work. It was this background that allowed the authors to find out when these engineers were about to leave the firm because of discontent about their competence development. 
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3.
  • Arghavan Shahlaei, Charlotte, 1985-, et al. (författare)
  • Organizing in the age of digital product platforms : The work of integrated vehicle control engineers
  • 2019
  • Ingår i: CEUR Workshop Proceedings. - : CEUR-WS. - 1613-0073. ; 2398, s. 17-25
  • Tidskriftsartikel (refereegranskat)abstract
    • As flexibility and generativity of digitized information continuously afford new possibilities, a significant challenge for organizations becomes pinpointing practices that are befitting from various aspects. Two overarching digitization eras have so far determined the greatness of the challenge for organizations; 'computerization', and 'the Internet'. Today, a third era of digitization is marked by the emergence of digitized products. As increasing numbers of code line and software are being incorporated in previously physical products such as cars, they can be used as complete products on one layer, and simultaneously turn into platforms enabling other firms to develop and integrate new components, content, or services on another layer. As digital product platform's multiple design layers need to be open to various applications and agendas, their development requires new justifications and approaches for organizing work. By applying a Neo Socio-Technical Systems frame of reference on the work of engineers as they engage in developing digitized products, we 1. discuss changes of work and organizing along three eras of digitization, 2. provide a rich empirical instance by identifying what steps engineers take in preparation for developing digital product platforms, and 3. discuss the implications of these steps for the literature on practice and organizing. ©Copyright held by the author(s).
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4.
  • Arghavan Shahlaei, Charlotte, 1985-, et al. (författare)
  • Re-organizing for digital product platforms : the work of vehicle motion engineers
  • 2019
  • Ingår i: <em>Selected Papers of the IRIS</em>.
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • As flexibility and generativity of digitized information continuously afford new possibilities, a significant challenge for organizations becomes pinpointing forms and kinds of practice that are befitting from various aspects. Two overarching digitization eras have so far determined the greatness of the challenge for organizations; ‘computerization’, and ‘the Internet’. Today, a third era of digitization is marked by the emergence of digitized products. As an increasing number of code lines and software are being incorporated in previously physical products such as cars, they can be used as complete products on one layer, and simultaneously turn into platforms enabling other firms to develop and integrate new components, content, or services on another layer. As digital product platform’s multiple design layers need to be open to various applications and agendas, their development requires new justifications and approaches for organizing work. By looking into the characteristics of digital product platforms, we discuss the shifts in the work of engineers as they engage in developing digitized products along three main courses of action. We illustrate how these courses of action are formed based on the requirements of developing digital product platforms rather than managerial presuppositions
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5.
  • Arghavan Shahlaei, Charlotte, 1985- (författare)
  • Rethinking Competence : On Performing Digital Transformation
  • 2021
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • Nya fenomen växer fram i takt med att vi införlivar digitala tekniker på arbetsplatsen. Den digitala omvandlingen undersöks här främst i betydelsen av att omvandla affärsmodeller för att skapa konkurrensfördelar. Men det är inte bara den affärsmässiga sidan av den digitala omvandlingen som är viktig. Även andra aspekter, såsom omvandling av arbetsmetoder och kompetenser, har betydelse. Istället för att fokusera på hur företag kan överleva trots ständiga tekniska förändringar ställer jag i denna forskning frågan hur medarbetarna klarar den ständiga förnyelsen på arbetsplatsen. Några av de frågor jag söker svaret på är: Vad består digital kompetens av? Vilka aspekter i arbetet förändras i takt med den ökande närvaron av digitala tekniker på arbetsplatsen? Hur påverkar dessa föränderliga aspekter kompetensen på arbetsplatsen? Varför är medarbetare frustrerade över sin kompetensutveckling, trots att de arbetar framgångsrikt med avancerade digitala tekniker? Hur kan vi främja kompetensutvecklingsprocesser på arbetsplatsen på ett följsamt sätt?Som exempel använder jag två yrken som genomgår en omfattande digital omvandling: digital kommunikation och fordonsteknik. I båda dessa yrken kommer man i kontakt med infrastrukturmässiga digitala tekniker, såsom digitala kommunikationsplattformar och den digitala fordonskontrollplattformen för självkörande funktioner. Genom att fokusera på kommunikationsansvarigas och fordonsteknikers arbete tillhandahåller jag argument för digital omvandling som en utpräglad form av förändring. De fall som presenteras visar också hur arbetet måste organiseras dynamiskt, och hur medarbetare påverkas genom behovet av att förhålla sig till omständigheter som ständigt utvecklas.För att tillhandahålla dessa argument har jag förlitat mig på utförliga data som har samlats in genom 59 intervjuer med medarbetare och chefer, åtta månaders iakttagelser av teknikernas arbete och flera års studier på fältet där jag har följt deras arbete. Baserat på slutsatserna som presenteras i fem akademiskt granskade artiklar, undersöks följande punkter i avhandlingen:Omvandling kontra förändring: Olika aspekter av arbetet omvandlas genom införandet av digitala tekniker. Denna omvandling är ett resultat av en mångfaldig, inre och anbringad utveckling av gränser, förhållanden, innebörder och stödjande viiimetoder på arbetsplatsen. Omvandlingen skiljer sig därmed från förändring i form av utbyte av färdigheter som ett resultat av en toppstyrd implementering av i förväg utarbetade svar på fördefinierade problem.Att uppfatta arbetet kontra att ständigt föreställa sig arbetet: Användningen av digitala tekniker utvidgar det vi kan/bör göra på arbetsplatsen och som ett resultat av det blir kompetens något som inte bara innebär förmågan att förstå de nuvarande arbetsförhållandena utan även förmågan att föreställa sig nya. Förmågan att föreställa sig nya möjligheter uppnås genom ständig utvärdering av nuvarande arbetsomständigheter. Följaktligen omvandlas kompetens genom ständig utvärdering till en pågående process där man reviderar sin förståelse för arbetet. Men uppbyggandet av den här typen av dynamisk förmåga hindras av tänkesätt som historiskt har föranletts av fördefinierade problem och optimala lösningar.Att utföra arbetet kontra kompetens på arbetsplatsen: Heterogena mekanismer krävs för att stödja den ständigt föränderliga förståelsen för arbetsförhållanden. Heterogeniteten hos dessa mekanismer visas i förekomsten av motsatta eller överflödiga åtgärder som alla är oumbärliga för att arbetssystemet ska fungera väl. Resultaten visar dock att det faktiskt har biverkningar att genomdriva en sådan tankemässig anpassningsförmåga och handlingsmångfald. Även om arbetssystemet är lyckat, bedöms individernas utveckling på lång sikt av behovet att förhålla sig till omständigheter som ständigt utvecklas.Att uppfatta kontra att förstå: I arbetssituationer där digitala tekniker införlivas i stor utsträckning är förändring en bestående faktor. För att hantera förändringen krävs därför löpande eftertanke och ständigt övervägande. Det innebär att medarbetarnas inte kan ha ett fast och statiskt tänkesätt för att kunna förstå sitt arbete. Arbetet är i stället en pågående process och medarbetarna måste engagera sig i olika pågående aktiviteter. Det handlar alltså om att fokusera på att förstå snarare än begreppsmässiga tillstånd, och detta visar att stödlösningar måste uttänkas i takt med att arbetsförhållandena förändras. Fördefinierade problem och optimala lösningar blir med andra ord inte lika viktiga.Slutsatserna ovan får konsekvenser för medarbetarnas digitala kompetens. Dessa konsekvenser kan sammanfattas i fyra förutsättningar för förståelsen av digital kompetens:• Digital kompetens, förutsättning 1: När arbetet kring digitala plattformar kräver att medarbetarna utför olika uppgifter på kort tid, och ixi frånvaro av direkta organisatoriska krav, utmanas medarbetarnas kompetens genom behovet av att ständigt dra nya gränser.• Digital kompetens, förutsättning 2: När arbetet kring digitala plattformar kräver att medarbetarna tillmötesgår ett ökat antal heterogena sociala och tekniska faktorer, utmanas medarbetarnas kompetens genom behovet av att ständigt förhålla sig till vad som är värt att medverka i.• Digital kompetens, förutsättning 3: När arbetet kring digitala plattformar kräver att medarbetarna kan hämta mening och mål från ett utvidgat nätverk av kontakter, utmanas medarbetarnas kompetens genom behovet av att ständigt utvärdera relevansen av den aktuella valda vägen.• Digital kompetens, förutsättning 4: När arbetet kring digitala plattformar kräver att medarbetarna ständigt omförhandlar målet och vägen dit, utmanas medarbetarnas kompetens genom behovet av att komma ihåg att stödplaner är verkningsfulla i en specifik tidsbegränsad kontext.
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6.
  • Arghavan Shahlaei, Charlotte, 1985-, et al. (författare)
  • What competence is not
  • 2019
  • Ingår i: VILÄR 5-6 december 2019, University West, Trollhättan. - Trollhättan : University West. - 9789188847430 - 9789188847447 ; , s. -3
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • The ambitions of organizational scholarship to enhance employee's performance is viewed as a process of moving from controlling workers to empowering them, from giving orders to creating participatory interactions.These movements are usually pursued in the shadow of a supposed scientific management exactness that aim for a higher performance. However, such ambitions often ultimately translate into organizational efficiency in the sense of less input for more output in performing certain tasks, or in terms of creating customer value. In this scenario, no matter how capable employees are in performing a range of tasks related to a knowledge area, their performance is always evaluated relative to tasks specific to the context of the given organization and dependent upon its demands.In this study, we examine a highly innovative industrial context, where the arrangement of human competence, and modern agile management processes are implemented with hopes of employee empowerment. Through in-depth interviews, we illustrate how the engineers' presumptions for individual competence development are often at odds with the requirements of performing in the context of their organization.This is while, the agile management processes have famously accommodated the engineers with high levels of freedom to engage in their personal interest areas and to continue learning in that direction. Towards the end, we argue that, although closely entangled, employees' 'competence' and 'performance' refer to distinct grounds.By distinguishing the two terminologies, we aim at voicing both the employees' concerns with developing their competence, as well as the managerial consideration to obtain "competent" performance. Our study contributes to both the management literature on competence at work, as well as studies of workplace learning.
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7.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • Att utveckla Lysekils centrum tillsammans : utmaningar och möjligheter
  • 2018
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • Denna studie designades och analyserades av Högskolan Väst 2016-2017. Undersökningen kompletterar den besökar- och boendestudie som Högskolan Väst tidigare genomförde inom projektet i Lysekil under sensommaren 2016 (se Högskolan Väst Rapport 2 Urban Platsinnovation Besökar- och boendestudie i Lysekil sensommaren 2017). Denna studie genomfördes under tiden 26 maj - 11 augusti 2017 med 363 svarande respondenter, varav 165 var besökare och 198 permanent boende i Lysekil. Syftet med studien var att öka kunskapen om både besökares och boendes uppfattningar om Lysekil. Högskolan Väst har även genomfört en intervjustudie med centrumaktörer i Lysekil under 2017 (se Högskolan Väst Rapport 4 Urban Platsinnovation Att utveckla Lysekils centrum tillsammans - utmaningar och möjligheter). Studierna1 avser även att bidra gränsöverskridande inspiration samt vara ett underlag för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Undersökningen visar att besökare framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att de kommer att besöka Lysekil igen. Av de besökare är det 88% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av besökarna bor mer än 10 mil från Lysekil.De permanent boende i Lysekil är också nöjda med utbudet av restauranger, kvalitén på både maten och servicen. De boende var också nöjda med servicen i butikerna men ställde sig neutrala till utbudet av butiker. Det största missnöjet bland de permanent boende i Lysekil finns kring parkeringssituationen.Studien är i stort samstämmig med den besökar- och boendeundersökning som genomfördes 2016.Ett stort antal förbättringsförslag ges av respondenterna och finns redovisade i rapporten. Dessa förslag är allt från konkreta till visionära.Det är vår rekommendation att denna rapport ihop med rapporten från undersökningen 2016 (se Högskolan Västs Rapport 2) delges och diskuteras med de aktörer och nätverk som finns i Lysekil i arbetet i att ta fram nya centrumutvecklande aktiviteter.
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8.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • Besökar- och boendestudie i Lysekil sensommaren 2016
  • 2016
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • En studie av besökare och boende i Lysekil genomfördes med 279 svarande respondenter under tiden 26 juli - 14 september 2016. Syftet med studien var att öka kunskapen om både boendes och besökandes uppfattningar om Lysekil.Studien syftar även till att ge ett bidrag till ett större underlag för och gränsöverskridande inspiration till planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.151 besökande och 128 permanent boende besvarade undersökningen.Undersökningen visar att de besökande framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att man kommer att besöka Lysekil igen. Av de besökande är det 97% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av de besökande bor mer än 10 mil från Lysekil.Bland de permanent boende i Lysekil är man också nöjd med utbudet av restauranger, kvalitén på restaurangmaten samt service på restaurang och i butik. Man är också nöjd med stadsmiljön, skyltning/vägvisning, hur lätt det är att ta sig till Lysekil, faciliteter och kvalitén på boende. En majoritet av de tillfrågade är missnöjda med parkeringssituationen i Lysekil. Utbudet av butiker och uteliv har mer utspridda svar.Samtliga respondenter fick tillfälle att ge förslag på vad som kan förbättras i Lysekils centrum. Av 279 respondenter gav 123 besökande och 114 boende i Lysekil förbättringsförslag. Förslagen, som är både konkreta och visionära, rör huvudsakligen följande sju teman; Trivsel och intryck av stadsmiljön, Infrastruktur, parkering mm, Husbilsparkering/ställplatser, Information och Skyltning, Aktiviteter/evenemang, Utbud och Övrigt.Vår rekommendation är att, de nätverk och aktörer som är anslutna till projektet i Lysekil, tar del av och diskuterar studiens resultat inför framtida centrumutvecklande aktiviteter. Vi rekommenderar även att man åtgärdar de förbättringsförslag som går att genomföra på kort sikt och redan nu diskuterar de mer långsiktiga och eventuellt resurstunga förbättringsförslag.
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9.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • Besökar- och boendestudie i Lysekil sommaren 2017
  • 2018
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • Denna studie designades och analyserades av Högskolan Väst 2016-2017. Undersökningen kompletterar den besökar- och boendestudie som Högskolan Väst tidigare genomförde inom projektet i Lysekil under sensommaren 2016 (se Högskolan Väst Rapport 2 Urban Platsinnovation Besökar- och boendestudie i Lysekil sensommaren 2017). Denna studie genomfördes under tiden 26 maj - 11 augusti 2017 med 363 svarande respondenter, varav 165 var besökare och 198 permanent boende i Lysekil. Syftet med studien var att öka kunskapen om både besökares och boendes uppfattningar om Lysekil. Högskolan Väst har även genomfört en intervjustudie med centrumaktörer i Lysekil under 2017 (se Högskolan Väst Rapport 4 Urban Platsinnovation Att utveckla Lysekils centrum tillsammans - utmaningar och möjligheter). Studierna1 avser även att bidra gränsöverskridande inspiration samt vara ett underlag för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi. Undersökningen visar att besökare framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att de kommer att besöka Lysekil igen. Av de besökare är det 88% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av besökarna bor mer än 10 mil från Lysekil. De permanent boende i Lysekil är också nöjda med utbudet av restauranger, kvalitén på både maten och servicen. De boende var också nöjda med servicen i butikerna men ställde sig neutrala till utbudet av butiker. Det största missnöjet bland de permanent boende i Lysekil finns kring parkeringssituationen. Studien är i stort samstämmig med den besökar- och boendeundersökning som genomfördes 2016. Ett stort antal förbättringsförslag ges av respondenterna och finns redovisade i rapporten. Dessa förslag är allt från konkreta till visionära. Det är vår rekommendation att denna rapport ihop med rapporten från undersökningen 2016 (se Högskolan Västs Rapport 2) delges och diskuteras med de aktörer och nätverk som finns i Lysekil i arbetet i att ta fram nya centrumutvecklande aktiviteter
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10.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • En gränsöverskridande workshop om : Hvordan kan vi bruke undersøkelser til å skape et bedre sentrum?
  • 2016
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • En gränsöverskridande workshop om Hvordan kan vi bruke undersøkelser til å skape et bedre sentrum? genomfördes den 27 oktober 2016 i Fredrikstad under stormöte 2 i projektet Urban Platsinnovation. Syftet med workshopen var att näringsidkare och kommuner i Sverige och Norge ska knyta kontakter och utbyta erfarenheter. Under workshopen diskuterade de 62 deltagarna undersökningar som beslutsunderlag samt deltagande och samverkan för utveckling av centrum. I anslutning till workshopen redogjordes för tre i projektet genomförda studier. Workshopens genomförande och dokumentation syftar till att ge ett underlag och gränsöverskridande inspiration till planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Workshopsdeltagarna får idag information om kunder, besökare och medborgare genom olika spridda kanaler; via kartläggningar, handelsutredningar, nationella näringslivstudier, egna undersökningar via sociala medier, webbstatistik, kommunens kundtjänst, medborgarkontor, medborgardialoger (brukermedvirkning), samtal och personlig kontakt, sociala möten och nätverk, cafédialoger/dialog med organisationer, företag och föreningar, mässor och genom nyheter i dagstidning (avis). Samtliga deltagare menar att studier av det slag som presenterades vid workshopen är mycket viktiga. Presenterade studier är intressanta då de visar på fakta och statistik – vilket inte alltid stämmer med vad man tror eller hört. Faktaunderlag är viktigt för att kunna arbeta framåt. Kritisk och djupare analys, koordinering, samordning och bättre kommunikation kring studier och resultat behövs. Deltagarna framhåller vikten av att dels ha tillgång till ett kvantitativt datamaterial i form av besöksdata som kan kopplas till annan data såsom omsättning, dels till ett kvalitativt material som fokuserar på vem besökaren är, orsaker till besök samt vilka önskemål besökare men även boende har.Det råder en stark vilja till samverkan mellan de olika aktörerna för centrumutvecklingen. I vissa fall och i vissa kommuner fungerar samverkan riktigt bra mellan framför allt kommun och butiksägare. Dock inses vikten av en bredare representativitet i grupperingar för centrumutvecklingen. Nya aktörer välkomnas samt tydliga strategier och roller. Viljan att engagera sig och delta finns, och många ser möjligheten att genom detta projekt få till en hel del bra grundarbete. Bra exempel ges på kanaler och plattformar för informationsspridning och kommunikation och deltagarna ser gärna en fortsatt utveckling av dessa för samverkan och koordinering av olika aktiviteter.
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11.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • Lessons Learned From A Cross-Sector Development Project : An Integrative Research Approach
  • 2018
  • Ingår i: INTED 2018. - : IATED. - 9788469794807 ; , s. 3914-3922
  • Konferensbidrag (refereegranskat)abstract
    • This paper draws on the experiences of work-integrated learning from a Swedish-Norwegian cross-sector research project where actors from university, industry, government and volunteer sector collaborate on city center development. The empirical setting of the present study consists of six smaller cities in rural municipalities with limited resources and experiences of collaboration with higher education institutions. The following research question is addressed: How can research and development projects serve as a vehicle for facilitating mutual knowledge exchange between academia and society in cross-sector and rural collaboration contexts? The aim is hence to suggest a tentative collaboration model that identify and integrate knowledge flows between actors involved in cross-sector collaborations in such setting. To gain deep insights in the complex dynamics of project collaboration we applied a mixed methods approach including surveys, structured, in-depth qualitative interviews, observations, workshops and student projects. The data collection was performed during 2016-2017. Findings indicate that trust, continuity, and relationship building are the basis vital for successful creation, development and maintenance of knowledge flows. Furthermore, there is a need to develop an integrative tool box with different methodological tools, work practices and strategies to plan, perform, compile to leverage the knowledge flows and coproduce sustainable results. Our tentative model aims to illustrate conceptualize lessons learned on work-integrated learning and collaboration with academia. We discuss how the model may support co-creative and mutual results over time. 
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12.
  • Arvemo, Tobias, 1970-, et al. (författare)
  • Samverkan och utveckling i Gamlebyen
  • 2017
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • Högskolan Västs Rapport 3 - Samverkan och utveckling i Gamlebyen består av en studie av Gamlebyen Fredrikstads kommune, Norge. Denna studie baseras på 18 djupintervjuer med 21 aktörer i och kring Gamlebyen, Fredrikstads kommune, som genomfördes perioden november 2016 - februari 2017 samt en webb-enkät med 22 elever (blivande hantverkare) vid Plus-skolen i Gamlebyen i mars 2017. Syfte med studien var att fånga aktörernas uppfattning om Gamlebyens attraktivitet, vision, nuläge och utmaningar i samverkan. Syftet var även att ge förslag för samarbete och styrning som potential för framtida näringsutveckling och engagemang. Vidare syftar studien långsiktigt till ge ett underlag och gränsöverskridande inspiration för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Studien visar på den mångfald av aktörer som verkar i Gamlebyen och den brist på samarbete och kommunikation som denna mångfald ger upphov till. Området saknar en gemensam vision om Gamlebyen skall utvecklas och bevaras. Sammantaget gör detta att Gamlebyen hämmas i sin utveckling och inte får den attraktionskraft som området har potential för. Många aktörer känner att kommunens satsningar på andra områden i Fredrikstad har haft ett negativt inflytande på området.För att Gamlebyen skall kunna nå sin potential behövs en samordnande roll av typen centrumutvecklare som koordinerar dels internt i Gamlebyen men även verkar in mot kommun och centrum för ökad samordning. En gemensam intern kommunikationsplattform för aktörerna i Gamlebyen är av stor vikt för att öka kommunikationen i området och samordna aktuell och korrekt information.
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13.
  • Babaheidari, Said Morad, 1964-, et al. (författare)
  • Work-integrated Learning in a Doctoral Course in Informatics
  • 2016
  • Ingår i: Proceedings of IRIS39, Information Systems Research Seminar in Scandinavia, Ljungskile, August 7-10, 2016. - 9789187531385 ; , s. 1-11
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • Being the first university in the world to provide doctoral program in Work-integrated Learning (WIL), we face the challenge of how to integrate doctoral courses into the WIL philosophy, which is the profile of the University West, Sweden. To exemplify what we mean by such a notion of integration, we introduce and demonstrate our proposed ontological approach to integrate a PhDcourse into the fundamental concepts underpinning WIL. The WIL within the context of informatics research (which is a subfield of the IS discipline) playsfive different roles of (1) the main course content, (2) the target occupation ofthe students and occupational field of the teachers, (3) the analytical perspective of the research activities in the course, (4) the educational method where teachers and students conduct collaborative research activities as a cognitive apprenticeship learning model, and (5) a co-authored research paper as outcome.The outcomes of such a conducted approach and lessons learned from the course will be thoroughly described. In the course, a meta-analysis of WIL informatics research will be performed to examine four dimensions which are: theories relevant for WIL; methods used in WIL research; occupational fields in WIL informatics studies; and roles of technology in WIL research. The course is arranged in the these phases: Local investigation; locally rooted research within the informatics field is examined by the course participants in dialogue with the authors of a number of published articles in order to see the extent and the how aspects of these identified WIL-oriented research work; Local synthesis; both teachers and the PhD students (i.e., course participants) explore the results and synthesize a local WIL-model; Global overview; a number of related international literature is selected and studied; Global synthesis; The local WIL model is compared to the global investigation. Co-authoring; a research paper is co-authored by the course participants and presented at a conference. By doing so, we enhance our understandings and thus contribute to one additional practical application of WIL's pedagogical philosophy, which influences the course content, the course format, the activities, the teaching-learning model,and the outcome of the course.
  •  
14.
  • Bergquist, Magnus, 1960, et al. (författare)
  • Practising Peer Review in Organizations: a Qualifier for Knowledge Dissemination and Legitimization
  • 2001
  • Ingår i: Journal of Information Technology. - London : SAGE Publications. ; 16:2, s. 99-112
  • Tidskriftsartikel (refereegranskat)abstract
    • A key issue in many organizations is how to disseminate information in an effective way and, more importantly, how to make use of this information in order to create new knowledge. One way of addressing this problem is to focus on how information is socially transformed into knowledge. This includes how knowledge is handled in practice and how the knowledge produced is quali ed as being something worth knowing and acting upon. Two well-established practices for doing this are the refereeing system and the peer review process. These are used in scienti c communities as a means of validating and legitimating knowledge, for example by reviewing journal papers before publishing or project proposals before granting funds, etc. This paper argues that peer review is a useful concept when looking at knowledge creation and legitimization in organizations. The social meaning of peer review is to legitimize new knowledge by organizationally sanctioning it and thereby creating a platform for collective sense making. This paper uses an example from a eld study in a pharmaceutical company in order to illustrate this argument. The study took place in a quality support department where the quality of health care products and processes was assessed. The organization had a need for fast and reliable updating of information that could in uence how the production process of pharmaceuticals should be carried out. In order to cope with these problems the department established an ‘evaluation loop’, which shared several characteristics with the peer review process.
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15.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Collaboration Model for Work-Integrated Learning in Higher Education 3rd Cycle
  • 2018
  • Ingår i: INTED 2018. - : INTED. - 9788469794807 ; , s. 5509-5515
  • Konferensbidrag (refereegranskat)abstract
    • Universities need to constantly accommodate new forms of collaboration with society. Interaction with and impacts on society and practice are of crucial importance. University West (UW) in Sweden has a profile area in work-integrated learning (WIL), which generally aims to address issues on integrating theory and practice in a coherent and sustainable way. In this paper we base our arguments on a research education (3rd cycle) in informatics with specialization in work-integrated learning. The aim with the paper is to evaluate UW’s research education and research environment from a WIL perspective. We will adopt an informing science model in order to conduct a current state analysis, in which we identify and visualize collaboration activities within and between the research education/environment and the UWs key stakeholders; society/practices, research community and PhD students. Concrete implications show how collaboration and informing flows are connected and how they can be improved. General reflections are given on the model as a useful means for quality development and assurance beyond learning outcomes, including aspects of collaboration and interaction that can be regarded as paths of societal and practical impacts.
  •  
16.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Conceptualizing University-Society Collaboration : A Literature Review Focusing on Drivers of Collaboration
  • 2018
  • Ingår i: ICERI2018 Proceedings. - : IATED. - 9788409059485 ; , s. 9036-9042
  • Konferensbidrag (refereegranskat)abstract
    • Collaboration and learning are vital for development in all sectors of society and there is a constant need for new ideas, innovation and development. Crucial for dealing with contemporary complex challenges on a local, regional, national and global scale is a need for the inclusion of many perspectives and competences. However, collaboration is never friction free but challenging. A reason for this might be that there are different expectations on goals and outcomes due to that collaborating organizations bring different contexts, Inter-organisational collaborations, cultures, traditions etc. These challenges are addressed by several approaches for university-society collaboration, e.g. Work-Integrated Learning (WIL), University-Industry-Government (Triple-helix), University Community Partnership (UCP), and Public Private Academic Partnership (PPAP). These are all aiming at planning, performing, compiling and leveraging knowledge exchange and co-creating sustainable results. What is less developed is what genuine impact such results do have on society, i.e. societal impacts. Thus, there is a need for gaining more knowledge in research about what key mechanisms that constitutes successful collaboration between academia and various public and private organizations in research projects.This conceptual paper explores the underlying concepts of principles that are used as guidelines for successful university-society collaboration. It draws on a literature review of key concepts selected from established frameworks and models that are current in the field of university-society collaboration, e.g. co-creation, trust, relationship building. The aim of the paper is to gain deeper insights in the complex dynamics of research collaboration by combining previous models with current research literature and suggest implications for both model development as well as principles of conduct when societal impact are to be ensured in university-society collaboration. Hence, the research questions to be addressed in this paper are: What are the key concepts that underlie the dynamics of university-society collaboration in the research literature? How can successful university-society collaboration be conceptualized in order to facilitate co-creation and societal impact?
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17.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Degree of Digitalization and Citizen Satisfaction : A Study of the Role of Local e-Government in Sweden
  • 2018
  • Ingår i: Electronic Journal of e-Government. - : Academic Conferences and Publishing International Limited. - 1479-439X. ; 16, s. 59-71
  • Tidskriftsartikel (refereegranskat)abstract
    • The aim was to investigate whether there is a relationship between degree of e-government in Swedish municipalities and perceived satisfaction among citizens generally. This is a large-scale quantitative study based on validand reliable Swedish national surveys. Based on these surveys, a new comprehensive index for measuring "degree of digitalization" was constructed. Citizen satisfaction was measured using established indices covering three dimensions:satisfaction with living in the municipality, satisfaction with performance of government activities (delivered services), and satisfaction with transparency and influence. The results show that there is a relationship between the degree of digitalization in a municipality and the perceived satisfaction among its citizens. The degree of digitalization is related to all three dimensions of citizen satisfaction. Additionally, this study indicates that the strength of this relationship is in parity with or even stronger than the relationship between citizen satisfaction and other crucial factors such as educational level and median income
  •  
18.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Inclusive place innovation as a means for local community regeneration
  • 2020
  • Ingår i: Diversity, innovation and clusters. - Cheltenham : Edward Elgar Publishing. - 9781789902570 - 9781789902587 ; , s. 57-80
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • This chapter contributes knowledge on the challenges of collaboration within local community regeneration in order to identify innovative approaches at work in smaller cities through case studies in Sweden and Norway. Place innovation perspectives are applied to address issues of diversity and inclusiveness in the renewal of a small city centre or district based on cultural heritage. In-depth qualitative interviews in 2016–2018, participatory observations and document studies were conducted. The results reveal stakeholders' views on challenges related to collaborative approaches for place innovation. The complex nature of the two cases is characterized by diverse perspectives, conflicts and attitudes; limited inclusion of stakeholders; lack of digital communication and information as well as face-to-face information, and indistinct place identity. Findings indicate that place innovation requires an integrated approach based on including diverse stakeholder perspectives through common communication spaces, cultivating place identity and applying a step-by-step regeneration.
  •  
19.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Samverkansmodell för Arbetsintegrerat Lärande i Forskarutbildning : En ökad samhällsrelevans genom interaktiva flöden
  • 2020
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • Universiteten i Sverige och övriga världen måste ständigt se över former för förbättrat utbyte med det omgivande samhället. Strategier för samverkan behöver kunna följas upp, mätas och förbättras. På Högskolan Väst (HV) har vi vårt profilområde inom arbetsintegrerat lärande (AIL), som generellt syftar till att integrera såväl teori som praktik i både utbildning, forskning och samverkan - på ett systematiskt och hållbart sätt. I denna rapport kartläggs samverkanseffekter i forskarutbildningen i informatik med inriktning mot arbetsintegrerat lärande. Syftet med rapporten är att utvärdera forskarutbildningen och forskningsmiljön från ett AIL-perspektiv. Vi har utgått från en informativ vetenskapsmodell (Informing Flows Framework) för att genomföra en nulägesanalys där vi identifierar och visualiserar samarbetstyper inom och mellan forskar-utbildningen/forskningsmiljön och Högskolan Västs nyckelaktörer: praktiken, forskarsamhället och doktorander. Konkreta implikationer visar hur samverkan och informationsflöden är kopplade och hur de kan förbättras. Allmänna reflektioner ges på modellen som ett användbart sätt för kvalitetsutveckling som går bortom de traditionella lärandemålen. Vi ser klara utvecklingsvägar för att kunna inkludera fler och djupare aspekter av samarbete och interaktion, som kan ge förbättrat utbyte och tydligare mått och strategier för vad och hur vi ska betrakta ”societal impact” för forskarutbildningen.
  •  
20.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • Stakeholder Collaboration for Place Innovation : Challenges and Visions in Local Regeneration
  • 2018
  • Ingår i: Uddevalla Symposium 2018: Diversity, Innovation, Entrepreneurship – Regional, Urban, National and International Perspectives. - Trollhättan : University West. - 9789188847119 ; , s. 127-145
  • Konferensbidrag (refereegranskat)abstract
    • This paper takes its point of departure from urban place innovation studies with focus on stakeholders' interests and involvement in developing local communities in smaller cities. The aim of the present paper is to identify place innovation challenges among local community stakeholders and to discuss approaches to involve stakeholders in local regeneration through case studies in Norway and Sweden.In-depth qualitative interviews have been conducted during the years 2016-2018. In total 40 different stakeholders representing local entrepreneurs, non-profit organizations, municipalities, elected officials and residents with particular interests in regeneration of the local communities have been interviewed. Additional participatory observations and document studies were conducted. The results reveal stakeholders' views on challenges and opportunities related to collaborative approaches for place innovation. The complex nature of the two cases is characterized by cultural heritage, authenticity, indistinct place identity, insufficient communication and inclusion together with a mix of nostalgia and resignation. Findings indicate that place innovation requires an integrated approach based on stakeholder collaboration and engagement in order to develop the potential of city centers.
  •  
21.
  • Bernhard, Iréne, 1953-, et al. (författare)
  • The Old Town District : Not Just a Scenic Backdrop - Stakeholders' Perspectives in Urban Re-generation
  • 2017
  • Ingår i: Uddevalla Symposium 2017: Innovation, Entrepreneurship and Industrial Dynamics in Internationalized Regional Economies. - Trollhättan : University West. - 9789187531613 ; , s. 111-127
  • Konferensbidrag (refereegranskat)abstract
    • This paper takes its point of departure from an urban place innovation study with focus on local stakeholders with particular interest in the Old Town District in a Norwegian community. The aim of this paper is to identify place innovation challenges among local community stakeholders and to discuss approaches to integrate stakeholders in urban regeneration. We have conducted qualitative interviews with 21 different stakeholders representing local entrepreneurs, non-profit organizations, the municipality, elected officials, tourism organization and residents with particular interest in the Old Town District. Additional observations and document studies were conducted. The results reveal stakeholders' views on challenges and opportunities related to how such regeneration collaboration might be conducted. The complex nature is characterized by strong cultural heritage and a mix of opinions and visions. We argue that urban regeneration requires an integrated approach based on stakeholder collaboration and engagement in order to develop the potential of an old town district into something that is more than a scenic backdrop. We discuss several implications as prerequisites for integrated collaborative approaches in place innovation (urban regeneration).
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22.
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23.
  • Bernheim, Bo-Göran, et al. (författare)
  • Towards Organizational Performance Understanding Management Mindsets and Work Practice
  • 2004
  • Ingår i: Proceedings of IRIS27 2004.
  • Konferensbidrag (refereegranskat)abstract
    • This paper introduces the concept of Organizational Performance (OP). Werefer to OP as a management concept, which further develops the research andpractise within Knowledge Management (KM). Our implications suggest Empowerment as a complementary concept to KM. Based upon a practitioner'sreflections on different OP-related problems identified from different consultancy projects within Swedish Industry Bureaucracies we discuss the similarities and differences between different KM/OP management theories andpractises. In such settings, relations between knowledge workers and managersare not satisfactory matched. We discover that different management mindsets are applied from the understanding of work practise. We refer to these mindsetsas Controlling figures respective Managing Knowledge. As a result, we relate experienced-based stories to theoretical concepts within different management mindsets in order to identify implications for a sound organizational performance.
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24.
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25.
  • Börjesson, Anna, et al. (författare)
  • Continuing Professional Development by Practitioner Integrated LearningContinuing Professional Development by Practitioner Integrated Learning
  • 2007
  • Ingår i: OOPSLA - Object-Oriented Programing Languages.
  • Konferensbidrag (refereegranskat)abstract
    • To prevent skilled professionals from being phased out or forced into professions for which they are not talented, organized forms of lifelong learning are needed. Continuing professional devel-opment is an approach supporting lifelong learning. This ap-proach is however criticized for being expensive and not providing the necessary knowledge. In response to this, we have executed a study in order to understand how universities can ef-fectively support continuous professional development. By in-volving industry professionals as participants in university courses using problem based learning, we have designed what we call Practitioner Integrated Learning (PIL). This learning ap-proach has shown positive effects in terms of level of learning, realism, knowledge diffusion, study load and costs. We present a 15-months action research project integrating 16 industry manag-ers and 16 university students in a continuing professional devel-opment effort. Based on this study, we argue that PIL is a learning approach that effectively supports continuing professional devel-opment.
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26.
  • Carlsson, Linnea, et al. (författare)
  • Desperately seeking industrial digital strategy : a dynamic capability approach
  • 2021
  • Ingår i: International Journal of Information Systems and Change Management. - : Inderscience Publishers. - 1479-3121 .- 1479-313X. ; 12:4, s. 345-364
  • Tidskriftsartikel (refereegranskat)abstract
    • This study focuses on managers’ perceptions of organisational capabilities for strategy formulation related to industrial digitalisation. A qualitative case study based on ten interviews in two manufacturing companies explores managers’ perceptions of industrial digitalisation. A dynamic capability framework, consisting of the organisational capabilities sensing, seizing, and transforming opportunities, is applied to recognise and analyse nuances in managers’ interpretation of prevailing organisational capabilities. Findings reveal that the studied companies have a limited maturity concerning knowledge, skills, and resources for industrial digitalisation which is needed in order to formulate a digital strategy. An additional core capability was discerned, i.e., ’seeking’. Seeking includes actions for articulating, appropriating, and involving in the very early phases of understanding and formulating a digital strategy. This article contributes to the existing dynamic capability framework by adding the core capability seeking illustrated in an elaborated and holistic ’dynamic capability loop’. The loop frames industrial digitalisation as a continuous process closely integrated with strategy formulation.  
  •  
27.
  • Carlsson, Linnea (författare)
  • Social Aspects of Strategizing Industrial Digitalization
  • 2023
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • This thesis aims to contribute to understanding how contemporary Swedish manufacturing organizations can strategize industrial digitalization with an emerging focus on social aspects. It complements earlier research by highlighting Swedish manufacturing organizations as they stand at the intersection of Industry 4.0 and Industry 5.0.The thesis is a longitudinal case study of interviews and focus groups between early 2019 and spring 2023. The case study follows an explorative approach to give texture to industrial digitalization and to understand the social aspects of strategizing industrial digitalization. It is limited to the Swedish context and the characteristics of original equipment manufacturers.The thesis contributes by texturizing industrial digitalization through three social aspects, which are argued to be a way for manufacturing organizations to give shape to industrial digitalization. The social aspects elaborated on and presented in this thesis are: to look beyond digital technologies, to formalize a shared understanding, and to transcend organizational structures. These social aspects are thematic but also interlinked. Together, these social aspects bring insights into how managers can guide the organizational capabilities to ensure synergy between an organization’s actions and objectives when strategizing industrial digitalization. Strategizing industrial digitalization should, therefore, be texturized by each organization to define and redefine its organizational capabilities. This means each organization's social aspects are unique, making the manufacturing organizations' capabilities unique.
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28.
  •  
29.
  • Carstensen, Peter H., et al. (författare)
  • "Here is the knowledge-where should I put it?" : Findings from a study of how knowledge spaces are used within a support group
  • 1999
  • Ingår i: Proceedings. IEEE 8th International Workshops on Enabling Technologies. - : IEEE. ; , s. 223-231
  • Konferensbidrag (refereegranskat)abstract
    • In order to design useful knowledge media spaces to knowledge workers it is essential that we understand the nature of the work conducted and the knowledge applied in real settings. This paper reports from a study of how a group of quality assurance specialists gather, structure and distribute information and knowledge. Based on the findings a number of overall requirements for knowledge mediaspaces are identified and discussed. The essential findingswere that information and knowledge are created and  handled in many different ways and have many differentforms. The core issues of our lessons learned so far are that we carefully need to consider knowledge media spaces both in terms of communication channels and knowledge archives. Knowledge media spaces should be seen as spaces in which knowledge and information is exchanged, filed,retrieved, presented and refined by actors having different vocabulary and perspectives on the knowledge. These characteristics must be taken into account when designing IT and multimedia based knowledge media spaces.
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30.
  • Carstensen, Peter H., et al. (författare)
  • On knowledge management : a field study
  • 2000
  • Ingår i: Internet-Based Organisational Memory and Knowledge Management. - : IPG Group Publishing. - 9781878289827 ; , s. 170-198
  • Bokkapitel (refereegranskat)abstract
    • It is widely acknowledged that knowledge is one of the most important assets of today's organizations. According to Davenport and Prusak (1998), knowledge is often a company's greatest competitive advantage in a global economy. How to support the company's knowledge-intensive work processes (e.g., quality support, product design or strategic planning) is therefore becoming a vital issue in many organizations worldwide. Identification, analysis and characterization of the knowledge-intensive work processes become essential in order to qualify a discussion of how to support knowledge management processes. This chapter presents, discusses and reflects upon findings from a study of how highly skilled actors manage information and knowledge, i.e., how information is gathered from a wide range of sources, structured according to needs and relevance for the users, and disseminated to the relevant suppliers in the organization. The aim of the chapter is two-folded: first, to contribute to the general empirical body of knowledge about knowledge-intensive work, especially focusing on the central characteristics of the knowledge management processes; secondly, to initiate a discussion of which overall requirements we must set up for how knowledge management processes could be supported by means of information and communication technology. Knowledge-intensive work processes often concern collaborative problem-solving and mutual support that require effective ways of handling information and knowledge between different people, both in short-term and long-term situations. The distributed and dynamic nature of knowledge management work also imposes a high degree of complexity involving many different actors with different conceptualizations, interpretations, perspectives, needs, etc. of the knowledge produced and approached. The various actors have different perspectives on the concept of knowledge. The work needed to articulate knowledge and make information and knowledge accessible becomes extremely demanding and complex. Often face-to-face interaction is required. However, in complex and collaborative work settings the problem of articulating knowledge by rich interaction and communication is obvious. The actors are distributed both geographically and temporally. There is a need for computer-based mechanisms for interaction and coordination of information and knowledge (cf. e.g., Carstensen and Wulf, 1998).
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31.
  • de Blanche, Andreas, 1975-, et al. (författare)
  • Artificial and human aspects of Industry 4.0: an industrial work-integrated-learning research agenda
  • 2021
  • Ingår i: VILÄR. - 9789189325036
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • The manufacturing industry is currently under extreme pressure to transform their organizations and competencies to reap the benefits of industry 4.0. The main driver for industry 4.0 is digitalization with disruptive technologies such as artificial intelligence, machine learning, internet of things, digital platforms, etc. Industrial applications and research studies have shown promising results, but they rarely involve a human-centric perspective. Given this, we argue there is a lack of knowledge on how disruptive technologies take part in human decision-making and learning practices, and to what extent disruptive technologies may support both employees and organizations to “learn”. In recent research the importance and need of including a human-centric perspective in industry 4.0 is raised including a human learning and decision-making approach. Hence, disruptive technologies, by themselves, no longer consider to solve the actual problems.Considering the richness of this topic, we propose an industrial work-integrated-learning research agenda to illuminate a human-centric perspective in Industry 4.0. This work-in-progress literature review aims to provide a research agenda on what and how application areas are covered in earlier research. Furthermore, the review identifies obstacles and opportunities that may affect manufacturing to reap the benefits of Industry 4.0. As part of the research, several inter-disciplinary areas are identified, in which industrial work-integrated-learning should be considered to enhance the design, implementation, and use of Industry 4.0 technologies. In conclusion, this study proposes a research agenda aimed at furthering research on how industrial digitalization can approach human and artificial intelligence through industrial work-integrated-learning for a future digitalized manufacturing.
  •  
32.
  • Eklöf, Jon, et al. (författare)
  • Abstraction, mimesis and the evolution of deep learning
  • 2023
  • Ingår i: AI & Society. - : Springer Nature. - 0951-5666 .- 1435-5655. ; , s. 1-9
  • Tidskriftsartikel (refereegranskat)abstract
    • Deep learning developers typically rely on deep learning software frameworks (DLSFs)—simply described as pre-packaged libraries of programming components that provide high-level access to deep learning functionality. New DLSFs progressively encapsulate mathematical, statistical and computational complexity. Such higher levels of abstraction subsequently make it easier for deep learning methodology to spread through mimesis (i.e., imitation of models perceived as successful). In this study, we quantify this increase in abstraction and discuss its implications. Analyzing publicly available code from Github, we found that the introduction of DLSFs correlates both with significant increases in the number of deep learning projects and substantial reductions in the number of lines of code used. We subsequently discuss and argue the importance of abstraction in deep learning with respect to ephemeralization, technological advancement, democratization, adopting timely levels of abstraction, the emergence of mimetic deadlocks, issues related to the use of black box methods including privacy and fairness, and the concentration of technological power. Finally, we also discuss abstraction as a symptom of an ongoing technological metatransition.
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33.
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34.
  • Gellerstedt, Martin, 1966-, et al. (författare)
  • Do Municipal Facebook Performance and Citizen Satisfaction go Hand in Hand?
  • 2020
  • Ingår i: Electronic Journal of e-Government. - : Academic Conferences and Publishing International Limited. - 1479-439X. ; 18:2, s. 30-42
  • Tidskriftsartikel (refereegranskat)abstract
    • This paper examines the relation between municipalities' social media performance and citizen satisfaction withthe municipality. An observational study was conducted, based on four different Swedish national public data sources. Thestudy shows that municipalities' Facebook performance is correlated to citizens' satisfaction with living in the municipalityand with satisfaction with municipal service provision. There was however no significant relationship between Facebookperformance and satisfaction with transparency and influence from a citizen perspective. In conclusion, one importantimplication of the study is that citizen perception regarding whether a municipality is a good place to live in or not is related to the use of social media for promoting the municipality. Furthermore, a relation between satisfaction and citizenperception of government service performance implies that social media could be valuable for interaction and co-creation.Finally, an implication is that usage of social media and the potential relationship to trust, influence and transparency mustbe further elaborated and studied. Overall, our recommendation is that municipalities and their citizens may benefit fromwell thought-out strategies of how to use social media for marketing, interaction and co-creating.
  •  
35.
  • Gellerstedt, Martin, 1966-, et al. (författare)
  • Work-Integrated Learning : Impact of Individual and organizational Digitalization on Knowledge management and Expertise Sharing
  • 2019
  • Ingår i: INTED2019 Proceedings. - : IATED Academy. - 9788409086191 ; , s. 3601-3609
  • Konferensbidrag (refereegranskat)abstract
    • The primary aim with this study was to examine the impact of digitalization and the use of ICT for knowledge sharing in an organization. A secondary aim was to further develop knowledge management models to also include collaborative knowledge production and expertise sharing. Based on such a model, we developed a questionnaire answered by 265 respondents. We found that the relationship between using ICT for knowledge sharing was correlated to knowledge sharing also when adjusted for established factors like organisational climate and social norms. We conclude that digitalization, both individually and on an organisational level is an important asset for knowledge management, and that the use of ICT could support knowledge sharing beyond known and established important factors.
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36.
  • Gellerstedt, Martin, 1966-, et al. (författare)
  • Work-integrated Learning : Increasing societal impact by decreasing the gap between research and practice
  • 2018
  • Ingår i: ICERI2018 Proceedings. - : IATED Academy. - 9788409059485
  • Konferensbidrag (refereegranskat)abstract
    • In this paper we outline models for conducting work-integrated learning research. Our experiences from two decades of doing research in close collaboration with practitioners are presented and discussed. Our main message is that by engaging practitioners in all steps of the research project there is a potential for research outcomes to have high societal impact, and theoretical contribution
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37.
  • Gråsjö, Urban, 1962-, et al. (författare)
  • Experience Design : Understanding the Role of Technology for Virtual Experiences
  • 2005
  • Ingår i: WSEAS Transactions on Information Science and Applications.
  • Konferensbidrag (refereegranskat)abstract
    • Abstract: New technologies have always teased the imagination of avant-garde artists on how to challenge existing cultural paradigms. For instance, experience design for the creative industries of today provides exciting challenges with a potential to innovate practices and creating new ways of interaction between the artist and her audience. In an ongoing research project we aim at framing the design space for virtual experiences. The paper presents and discusses the role of technology in such context and use three ongoing case studies where ICT has been used to augment and support consumers of cultural experiences. The analysis shows how technology-driven interventions are less oriented towards radical change compared to interventions that are rooted in their nondigital origins. 1.
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38.
  • Gråsjö, Urban, 1962-, et al. (författare)
  • Experience Design : Understanding the Role of Technology for Virtual Experiences
  • 2006
  • Ingår i: Proceedings of 29th Information System Research Seminar in Scandinavia, IRIS 29.
  • Konferensbidrag (refereegranskat)abstract
    • New technologies have always teased the imagination of avant-garde artists on how to challenge existing cultural paradigms. For instance, experience design for the creative industries of today provides exciting challenges with a potential to innovate practices and creating new ways of interaction between the artist and her audience. In an ongoing research project we aim at framing the design space for virtual experiences. The paper presents and discusses the role of technology in such context and use three ongoing case studies where ICT has been used to augment and support consumers of cultural experiences. The analysis shows how technology-driven interventions are less oriented towards radical change compared to interventions that are rooted in their nondigital origins.
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39.
  •  
40.
  • Gunnarsson, Maj, et al. (författare)
  • Less is more : When IT comes to knowledge management
  • 2000
  • Ingår i: Proceedings of IRIS23.
  • Konferensbidrag (refereegranskat)abstract
    • In this work we take the point of departure from two thoroughly conducted casestudies, in which we have analysed certain knowledge work activities with followingimplications for design. Both studies clearly stated the call for a ICT-support whensearching information and sharing knowledge. For example, sharing bookmarksamong knowledge workers seemed to be a necessary and useful activity. Importantand valuable bookmarks often mirror what kind of information and knowledgepeople are looking for, and also what kind of forum they usually go to on the worldwide web. In this work we have developed a prototype, KnowMan, which managesbookmarks on the world wide web. The prototype is designed as a user-friendly"pad-interface" in which bookmarks can be collaboratively collected, shared andfurther explored and annotated by other knowledge workers. We end up with ageneral discussion about the possible effects of using KnowMan and what furtherdesign aspects that should be considered.
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41.
  •  
42.
  • Hattinger, Monika, 1969-, et al. (författare)
  • Real-time Analytics through Industrial Internet of Things : Lessons Learned from Data-driven Industry
  • 2021
  • Ingår i: Digital Innovation and Entrepreneurship (Amcis 2021). - : Association for Information Systems. - 9781733632584
  • Konferensbidrag (refereegranskat)abstract
    • Industrial Internet of Things (IIoT) and the increasing role of real-time analytics (RTA) data are currently transforming industry and shop floor work. Manufacturing industry needs to adapt accordingly and implement systems solutions for rich data analysis to achieve increased business value. However, a data-driven implementation of RTA applications, often launched as “Plug&Play” solutions, often lacks both insights into shop floor work and the alignment to user perspectives. This paper focuses both on the technical implementation and the deployment of RTA applications from a design-in-use perspective and therefore we argue for congruence between a data-driven and a user-driven approach. The main findings reveal how configuration and implementation of RTA applications interplay with users’ work operations that further extends current IIoT layered models by aligning architectural levels with user and business levels. The main contribution is presented as lessons learned to inform sustainable and innovative implementation for increased business value for data-driven industry.
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43.
  • Hattinger, Monika, 1969-, et al. (författare)
  • Reviewing human-centric themes in intelligent manufacturing research
  • 2022
  • Ingår i: International Conference on Work Integrated Learning. - Trollhättan : University West. - 9789189325302 ; , s. 125-127
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • In the era of Industry 4.0, emergent digital technologies generate profound transformations in the industry toward developing intelligent manufacturing. The technologies included in Industry 4.0 are expected to bring new perspectives to the industry on how manufacturing can integrate new solutions to get maximum output with minimum resource utilization (Kamble et al., 2018). Industry 4.0 technologies create a great impact on production systems and processes, however, affect organizational structures and working life conditions by disrupting employees’ everyday practices and knowledge, in which competence and learning, human interaction, and organizational structures are key. Hence, new digital solutions need to be integrated with work and learning to generate more holistic and sustainable businesses (Carlsson et al., 2021).The core Industry 4.0 technologies are built on cyber-physical systems (CPS), cloud computing, and the Internet of things (IoT) (Kagermann et al., 2013; Zhou et al., 2018). In recent years, an array of additional technologies has been developed further, such as artificial intelligence (AI), big data analytics, augmented and virtual reality (AR/VR), cyber security, robotics, and automation. Industry 4.0 aims to create a potential for faster delivery times, more efficient and automated processes, higher quality, and customized products (Zheng et al., 2021). Hence, the ongoing transformation through the technological shift of production in combination with market demands pushes the industry and its production process.Recent research has substantially contributed to an increased understanding of the technological aspects of Industry 4.0. However, the utilization of technologies is only a part of the complex puzzle making up Industry 4.0 (Kagermann et al., 2013; Zheng et al., 2021). The impact Industry 4.0 technologies and application s have on the industrial context also changes and disrupts existing and traditional work practices (Taylor et al., 2020), management and leadership (Saucedo-Martínez et al., 2018), learning and skills (Tvenge & Martinsen, 2018), and education (Das et al., 2020). This research has shown a growing interest in human-centric aspects of Industry 4.0 (Nahavandi, 2019), i.e., the transformative effects Industry 4.0 has on humans, workplace design, organizational routines, skills, learning, etc. However, these aspects are scarcely considered in-depth. Given this, and from a holistic point of view, there is a need to understand intelligent manufacturing practice from a human-centric perspective, where issues of work practices and learning are integrated, herein refe rred to as industrial work-integrated learning. I-WIL is a research area that particularly pays attention to knowledge production and learning capabilities related to use and development when technology and humans co -exist in industrial work settings (Shahlaei & Lundh Snis, 2022). Even if Industry 4.0 still is relevant for continuous development, a complementary Industry 5.0 has arisen to provide efficiency and productivity as the sole goals to reinforce a sustainable, human-centric, and resilient manufacturing industry (Breque et al., 2021; Nahavandi, 2019).Given this situation, the research question addressed here is: How does state-of-the-art research of Industry 4.0 technologies and applications consider human-centric aspects? A systematic literature review was conducted aiming to identify a future research agenda that emphasizes human-centric aspects of intelligent manufacturing, that will contribute to the field of manufacturing research and practices. This question was based on very few systematic literature reviews, considering Industry 4.0 research incorporating human -centric aspects for developing intelligent manufacturing (Kamble et al., 2018; Zheng et al., 2021). The literature review study was structured by the design of Xiao and Watson’s (2019) methodology consisting of the steps 1) Initial corpus creation, 2) Finalizing corpus, and 3) Analyzing corpus, and we also used a bibliometric approach throughout the search process (Glänzel & Schoepflin, 1999). The keyword selection was categorized into three groups of search terms, “industry 4.0”, “manufacturing”, and “artificial intelligence”, see figure 1. (Not included here)Articles were collected from the meta -databases EBSCOhost, Scopus, Eric, and the database AIS, to quantify the presence of human-centric or human-involved AI approaches in recent manufacturing research. A total of 999 scientific articles were collected and clustered based on a list of application areas to investigate if there is a difference between various areas in which artificial intelligence is used. The application areas are decision -making, digital twin, flexible automation, platformization, predictive maintenance, predictive quality, process optimization, production planning, and quality assessment.Throughout the review process, only articles that included both AI and human -centric aspects were screened and categorized. The final corpus included 386 articles of which only 93 articles were identified as human -centric. These articles were categorized into three themes: 1) organizational change, 2) competence and learning, and 3) human-automation interaction. Theme 1 articles related mostly to the application areas of flexible automation (11), production planning (9), and predictive maintenance (5). Theme 2 concerned the application areas of production planning and quality assessment (7), and process optimization (7).Finally, theme 3 mainly focused on flexible automation (10), digital twin (3), and platformization (3). The rest of the corpus only consisted of one or two articles in related application areas. To conclude, only a few articles were found that reinforce human -centric themes for Industry 4.0 implementations. The literature review identified obstacles and opportu nities that affect manufacturing organizations to reap the benefits of Industry 4.0. Hence, I-WIL is proposed as a research area to inform a new research agenda that captures human and technological integration of Industry 4.0 and to further illuminate human-centric aspects and themes for future sustainable intelligent manufacturing. 
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44.
  •  
45.
  • Hattinger, Monika, 1969-, et al. (författare)
  • The Role of the Learning Centers for Web-based Distance Education
  • 2004
  • Ingår i: Proceedings of the IASTED International Conference(WBE-2004) Web-Based Education. ; , s. 350-355
  • Konferensbidrag (refereegranskat)abstract
    • Distance Education (DE) is not a new phenomenon butinformation technology has increased the use and accessibility to education anywhere and anytime. In Sweden, it is possible to study online courses on university level, using locally placed learning centres (LC). Focus of the study was to get a better understanding of what role locally learning environment, has on students performance. 14 interviews were conducted on Arvika LC, with both students and LC staff. The result show that a LC promote socialisation, technical and administrative support. Communication on organisationaland pedagogical levels between LC, universities and students are though not satisfactory. Thus, we argue for the importance of learning centres as mediators to facilitate a locally constructed learning context.
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46.
  • Herrman, Margaretha, 1950-, et al. (författare)
  • Interprofessionellt samarbete
  • 2010. - 1
  • Ingår i: Lärande i och för det nya arbetslivet. - Lund : Studentlitteratur. - 9789144070629 ; , s. 191-220
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)
  •  
47.
  • Högberg, Karin, 1982-, et al. (författare)
  • The analogue disruption of digitalization : the Local bases of the hospitality industry in a Global economy
  • 2023
  • Ingår i: Proceedings of the Annual Hawaii International Conference on System Sciences. - : IEEE Computer Society. - 9780998133164 ; , s. 3984-3993
  • Konferensbidrag (refereegranskat)abstract
    • There are vital challenges for organization undergoing digital transformation, especially those that rely more and more on the ever-evolving platform economy. The hotel industry faces key problems as they need to have the power to control and augment the value chain supported by an ongoing access to accurate data (such as online customer behavior). We discuss on a conceptual level how such disruptive economic changes appear in the analogue and physical practice, at place in hotel organisations. We explore the practice of analogue disruption as it emerges as struggles and discontinuities that may not bring the expected flow of value to the business. This paper aims to examine how analogue disruptions takes place due to the ongoing digitalization in the hotel sector through the platform economy. We here apply a qualitative analysis with interpretative methodologies, that will open for further knowledge and insights on the analogue disruption of digital transformation. © 2023 IEEE Computer Society. All rights reserved.
  •  
48.
  • Iqbal, Sarfraz (författare)
  • Designing the online educational information security laboratories
  • 2014
  • Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • Distance education and e-learning in the field of information security is gaining popularity. In the field of information security education, virtual labs have been suggested to facilitate hands-on learning in distance education. An internet-based information security lab is an artifact which involves a collection of systems and software used for teaching information security, and which is accessible through the Internet. This research is motivated from an on-going information security lab development initiative at Luleå University of Technology. A literature review on the online educational information security laboratories (InfoSec labs) in the academic literature was conducted. The current literature about online InfoSec labs still lacks well-specified pedagogical approaches and concrete design principles. It hinders the accumulation of technically and pedagogically rigorous knowledge for the implementation and use of online educational InfoSec labs. Moreover, the literature focused mainly on details of technical lab implementations whereas the pedagogical elements of the curriculum and rationale behind them were ignored. This leads to inadequate guidance about how the instructor and the learner can make use of the lab to pedagogically align the course objectives, teaching / learning activities and assessment methods.A theoretical framework comprising the Constructive alignment theory (Biggs 1996) and Conversational Framework (Laurillard 2002) was proposed to further guide the research process and analyze the case of an internet security course and e-learning platform. The framework suggested that the MSc program and individual courses in information security should be developed based on specific pedagogical principles in order to improve the quality of teaching and enhance the e-learning platform for flexible hands-on security education. Therefore, to design an online InfoSec lab to improve flexible hands-on education and security skills development in the courses; Action design research (ADR) was chosen as the whole approach to continue with this research project. The ultimate goal is to design an ensemble IT artifact as a result of emerging design, use, and refinement in context through continuous interaction between technology and organization during design process. This licentiate thesis is mainly focused on the 1st stage (Problem Formulation) of the ADR method where the trigger for the first stage is the problems perceived in the teaching of information security, i.e., how to improve students’ security knowledge, how to provide the students with flexible online educational information security lab.The review of prior research, observations, interviews with teachers and program management and reflection on pedagogical approaches lead to formalize five initial design principles (Contextualization, Collaboration, Flexibility, Cost-effectiveness and Scalability). These initial design principles have been derived keeping in view the requirements of an information security course in the degree program. A conceptual design for the information security course based on Personalized System Of Instruction (PSI) approach including online InfoSec lab design to promote student’s hands-on security knowledge level and to provide them flexibility to study at their desired speed has been proposed. The anatomy of design theory framework by Gregor & Jones (2007) is used for outlining a few first components of a design theory for an online-InfoSec-lab course. In its current form, this study makes a contribution to the literature by identifying and discussing about hitherto scattered research reports of educational online InfoSec labs in a common frame of reference, which will help other developers and researchers of information security pedagogy as an index of previous literature. The theoretical framework will be used to provide further guidelines to develop theory-ingrained artifact which will not only help to provide the necessary justification for elements of curriculum and the rationale behind its selection but also it will help to align the course objectives with teaching / learning activities in a specific teaching context for better hands-on education of information security. The initial design principles suggested in this study will provide help to start the next phase of ADR, Building, Intervention and Evaluation (BIE), which will support us to achieve a refined set of more concrete emergent design principles. The proposed conceptual design of online information security course will be implemented including development, implementation and use of online InfoSec lab. The future research will be focused on IT-dominant BIE (building, intervention and evaluation phases of the ADR method). Further research work after the licentiate phase will cover the rest of the phases of ADR.
  •  
49.
  • Islind, Anna Sigridur, 1985-, et al. (författare)
  • Co-creation and Fine-Tuning of Boundary Resources in Small-Scale Platformization
  • 2016
  • Ingår i: Nordic Contributions in IS Research. - Cham : Springer. - 9783319435961 - 9783319435978 ; , s. 149-162
  • Konferensbidrag (refereegranskat)abstract
    • Most research on platform innovation studies the phenomena from a distance due to lack of access. This paper reports from within an action research case of platform development in a small-scale context. The case is based on a regional business initiative with the goal to establish an arena for mobile commerce and stimulate local industry growth. It was conducted in collaboration between researchers and third-party developers. The article shows how the initial phases of platformization are characterized by socio-technical arrangements, co-creation of boundary resources and intimate knowledge communication. The paper contributes to platform research by acknowledging a small-scale context for platform research. It further develops distributed tuning of boundary resources into an intimate fine-tuning process that we illustrate is valid for a small-scale context.
  •  
50.
  • Islind, Anna Sigridur, 1985-, et al. (författare)
  • Creating a Boundary Practice by Co-Design
  • 2016
  • Ingår i: AIS SIGPRAG Pre-­ICIS Workshop 2016.
  • Konferensbidrag (refereegranskat)abstract
    • This paper explores the role of boundaries in a co-design process and how design work can be organized in order to manage the existing boundaries. The source of boundaries in design lies in the interface and dynamics between use practices, design practices and work practices.We will benefit from the boundary literature in order to contribute to practice-based design approaches in general, and to co-design approaches in particular.The researchis based on empirical data from a 2-year co-design process within the home care sector; involving participants from several professional groups: caregivers and care recipients. This paper focuses primarily on the caregivers (practitioners), the care recipients (elderly) and the designers. We particularly take into account the diversity of the participants in the co-design initiative and how these participants (representing two user groups) influenced the design process over time, and how their participation enabled the crossing of boundaries and the creation of a new boundary practice. Finally, the role of the designer is discussed in terms of redirecting its function towards facilitation instead of negotiation.
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