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| 2. |
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| 3. |
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| 4. |
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| 5. |
- Brattström, Anna, et al.
(författare)
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From Trust Convergence to Trust Divergence: Trust Development in Conflictual Inter-Organizational Relationships
- 2019
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Ingår i: Organization Studies. - : SAGE Publications. - 1741-3044 .- 0170-8406. ; 40:11, s. 1685-1711
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Tidskriftsartikel (refereegranskat)abstract
- Whereas extant research on trust in interorganizational relationships tends to focus on trust convergence – i.e. members of one focal firm developing similar trust perceptions toward a partner firm – we shift focus to trust divergence – i.e. members of one focal firm developing different trust perceptions toward a partner firm. To explore trust divergence, we conduct an inductive, longitudinal study of one interorganizational relationship characterized by mutual transgressions. We identify shifts in attentional perspectives and referent categorizations as two novel mechanisms for theorizing trust development in interorganizational relationships. In particular, we develop a process model illuminating how these two mechanisms can contribute to trust development patterns in interorganizational relationships that are more discontinuous than existing models would predict. Moreover, we highlight the constructive implications of trust divergence for interorganizational collaboration in the presence of transgression and conflict.
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| 6. |
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| 7. |
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| 8. |
- Cedering Ångström, Rebecka, et al.
(författare)
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Getting AI Implementation Right: Insights from a Global Survey
- 2023
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Ingår i: California Management Review. - : University of California Press. - 2162-8564 .- 0008-1256. ; 66:1, s. 5-22
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Tidskriftsartikel (refereegranskat)abstract
- While the promise of artificial intelligence (AI) is pervasive, many companies struggle with AI implementation challenges. This article presents results from a survey of 2,525 decision-makers with AI experience in China, Germany, India, the United Kingdom, and the United States—as well as interviews with 16 AI implementation experts—in order to understand the challenges companies face when implementing AI. The study covers technological, organizational, and cultural factors and identifies key challenges and solutions for AI implementation. This article develops a diagnostic framework to help executives navigate AI challenges as companies gain momentum, manage organization-wide complexities, and curate a network of partners, algorithms, and data sources to create value through AI.
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| 9. |
- Chatterjee, Samir, et al.
(författare)
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Information Systems Research: Making an Impact in a Publish-or-Perish World
- 2018
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Ingår i: Communications of the Association for Information Systems. - : Association for Information Systems. - 1529-3181. ; 43:1, s. 466-481
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Tidskriftsartikel (refereegranskat)abstract
- This paper reports on the panel discussion that took place at the European Conference on Information Systems (ECIS) in Guimarães, Portugal, on 9 June, 2017. The discussion focused on three central questions: 1) “What does research impact mean for you?”, 2) “What is your approach to making an impact with your research?”, and 3) “What advice would you give to PhD students and early-career scholars?”. While the five panelists (Samir Chatterjee, Alan R. Dennis, Shirley Gregor, Magnus Mähring, and Peter Mertens) partly differed in their views on what impactful research is and how to conduct it, they seemed to largely agree that assessing impact requires a multidimensional view, that impactful IS research requires a clear link to real-world problems (“grand challenges”), and that young scholars need to avoid the trap of confusing research gaps with research relevance. With the panel discussion and this report, we hope to initiate a discussion on the essential topic of research impact in the IS discipline and to contribute to the development of a more uniform, yet more diverse, understanding and appreciation of different approaches to making an impact with IS research.
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| 10. |
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Control modes versus control styles: Investigating isd project control effects at the individual level
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Proceedings (redaktörskap) (refereegranskat)abstract
- Most previous research on ISD project control conceptualizes control activities in terms of control modes and focuses on performance effects at the project level. This seems to oversimplify the way controls 'work' by neglecting the multidimensionality of control activities and their effects at the individual level. In this paper, we adopt an expanded view of ISD project control, employing data from 92 ISD projects to analyze how different control modes (what?) and control styles (how?) relate to controllee task performance and job satisfaction. Importantly, our results suggest that control style is more important than control modes in explaining individual-level control effects. Moreover, as hypothesized, formal and informal controls positively affect task performance, while only informal controls have a positive effect on job satisfaction. Finally, we find significant interaction effects between control style and formal controls, suggesting a complex non-linear relationship between the two, which opens interesting avenues for future research.
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| 11. |
- Demir, Robert, et al.
(författare)
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Organizing for Digitalization – A Cross-country Analysis of CIO Attention to Digital Technology
- 2016
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper is concerned with the drivers of CIO attention to disruptive digital technology. We draw upon the attention-based view of the firm to derive testable hypotheses covering; CIOs’ responsibility for digitalization, CIOs’ perception of threats and opportunities and attention to digitalization, and the relationships between CIO power in the executive team and attention. We test these hypotheses using survey data on 397 CIOs. Results suggests that competitive threats in terms of pressures on margins decrease CIO attention, whereas other types of opportunities and threats serve to increase CIOs’ attention to digitalization. We discuss implications for research on managerial attention and the competitive dynamics of disruptive digital technology.
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| 12. |
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| 13. |
- Essén, Anna, et al.
(författare)
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Going Digital First while Safeguarding the Physical Core : How an Automotive Incumbent Searches for Relevance in Disruptive Times
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Incumbent firms typically face significant risk of losing the relevance of their physical core when facing industry disruption driven by digital technologies. Existing literature emphasizes a digital first approach, whereby firm offerings are fundamentally redeveloped from a digital point of view, from the point of conception. While this prescription can help accelerate innovation, it does not tell us how incumbents might safeguard the relevance of their traditional physical core resources when going digital first. This is important, since major discontinuities in strategic repositioning, while often celebrated in digital innovation and transformation literature, create significant risks to firm survival. To this end, we conduct a grounded analysis of a European automotive firm’s innovation journey over an eight-year period. We contribute to the digital innovation and transformation literature by developing a process model explaining how a digital first approach can be employed in a way that also safeguards the physical core.
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| 14. |
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Exploring Patterns in Information Management : Concepts and Perspectives for Understanding IT-Related Change
- 2003. - 1st
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- This book aims at advancing out understanding of information systems and IT-related organisational change. It spurs the development of the field by investigating fundamental concepts, discussing research-based models and frameworks, and reflecting on the field’s evolution and current practices. Intended readers of the book are graduate-level university and business school students, researchers, and reflective practitioners. Of the scholar contributing to the book’s nineteen chapters, many have played important roles in the development of the field in Scandinavia, Continental Europe, the United Kingdom, the United States, and Australia.
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| 15. |
- Faems, Dries, et al.
(författare)
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Inter-Firm Relational Roller Coasters : A Process Perspective on Trust Repair in Alliances
- 2013
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Ingår i: Academy of Management Annual Meeting Proceedings. - New York, U.S.A. : Academy of Management. - 2151-6561 .- 0065-0668. ; 2013:1
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper addresses the governance of trust repair in strategic alliances. Based on a longitudinal case study of three consecutive R&D alliances between two firms, we conduct an in-depth analysis of trust dynamics with particular focus on the trust repair process and its anatomy. Our study offers important implications both for the relational view of alliance governance and for the literature on organizational trust. Whereas relational governance scholars have pointed to the shadow of the future and top management involvement as stimulating positive trust dynamics, we find strong evidence that these strategies might actually hamper the mitigation of negative trust dynamics. Instead, our study points to temporal isolation, spatial separation and temporal demarcation as important strategies to cool-down and reboot inter-firm relationships after a trust breakdown has occurred. Our multi-level data also provide unique insights into the specific stages of trust repair in inter-firm relationships. Furthermore, we find competence trust to be more fragile than goodwill trust and therefore easier to break, but also easier to repair. Thus, trust repair in alliances is likely to originate from the gradual restoration of competence trust on the operational level and evolve to encompass goodwill trust as well and diffuse across levels.
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| 16. |
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| 17. |
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| 18. |
- Fahlgård Lahache, Anna, et al.
(författare)
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Organizational Identity Formation under Hybridity Inelasticity: The Case of a Digital Public Agency "Startup"
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Organizations increasingly hybridize as a response to external competing demands and expectations. In doing so, they develop more complex and contested hybrid identities. Identity elasticity – an organizations ability to adapt its identity boundaries – is a key aspect of shaping and sustaining such hybrid identities, yet less is known about this process when elasticity is restricted. To understand organizational identity formation under less elastic conditions, we followed a public agency for digital government from inception over 3.5 years. We traced identity unfolding in an organization where opposing organizing principles of Bureaucracy and Openness clashed and there was no opting-out from that hybridity. Our empirically grounded model show how hybrid identity is formed in cases of limited adaptability. This process is characterized by mission complexity, tensions, and externally imposed shifts in resource allocations. Our model provides direct implications for research on hybridity, organizational identity formation and identity (in)elasticity.
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| 19. |
- Fahlgård-Lahache, Anna, et al.
(författare)
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Organizational Identity Formation Under Hybridity Unawareness and Inelasticity
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Ingår i: Academy of Management Annual Meeting Proceedings. - 2151-6561 .- 0065-0668. ; 2022:1
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Konferensbidrag (refereegranskat)abstract
- The formation of organizational identity for new types of government agencies are especially challenging due to their institutional context. Drawing on in-depth longitudinal data from the first 2.5 years of an agency for digital government, we induce an empirically grounded model of how organizational identity is formed when hybridity is pre-defined and inelastic due to strict institutional boundaries. In this process study, our findings run counter to prevailing models of organizational identity formation who proposes a convergent process of dual logics, that through the enactment of practice experimentation end up with a blended identity. Instead, we found an organization that was assigned hybridity from the start by mission duality, with no way to escape the tension it brought with it due to the inelasticity provided by the institutional context. Our findings showed a divergent process emerging from an initial unawareness of hybridity and ending with structural separation. Our theoretical model of organizational identity formation in unaware hybrids has a number of direct implications for ongoing research on elasticity in hybrid organizations and organizational identity formation.
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| 20. |
- Ghita, Cristina, 1986-
(författare)
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Technology in Absentia : A New Materialist Study of Digital Disengagement
- 2022
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The rhetoric associated with society-wide digitalisation promises benefits such as increased quality of life, democracy, or sustainability, which point towards normative trajectories of increased automation and digitalisation of nearly all aspects of society. Meanwhile, there is evidence of a disenchantment with digital use, forming a movement that challenges the pervasiveness of digital artefacts such as the smartphone. This kind of scepticism towards digital technologies is currently informing and changing how we assume, understand, and conceptualise technology in our professional and private lives, leading to an emerging trend of volitionally reducing or postponing the use of digital devices – a practice often labelled as digital disengagement. In this dissertation the research lens is directed towards how the disengagement from ubiquitous digital devices unfolds and to what results. Thus, it investigates the productive potential of technology intentionally made absent, repositioning the traditional approach of articulating such absence as a deficit.Drawing on a new materialist perspective of technology use which combines assemblage theory with agential realism, this dissertation explores the search for meaningful technological encounters through a multi-sited ethnographic approach. More specifically, it combines autoethnography, a diary study, interviews, participatory observations, and netnography in which moments of disconnection are observed in order to understand experiences of digital disengagement at individual and collective levels. Through this lens, the performativity, temporality, and productivity of digital disengagement are made visible and analysed. Results show that digital disengagement is not an insular practice, including in its composition a myriad of external components. Digitalisation is shown to be in direct dialogue with practices of digital disengagement through their mutual dichotomic logics. Further analysis of such dichotomies suggests new manners of engaging with technology in which digital use and non-use are entangled, resulting in a novel type of technology engagement called diffractive digital use
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| 21. |
- Göransson, Markus Balázs, Assistant Professor, 1984-, et al.
(författare)
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‘The phone means everything.’ : Mobile phones, livelihoods and social capital among Syrian refugees in informal tented settlements in Lebanon
- 2020
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Ingår i: Migration and Development. - : Informa UK Limited. - 2163-2324 .- 2163-2332. ; 9:3, s. 331-351
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Tidskriftsartikel (refereegranskat)abstract
- This study explores the role of mobile phones in livelihood creation among Syrian refugees in informal tented settlements in Akkar Governorate and the Bekaa Valley in Lebanon. Drawing on forty-five interviews with Syrian refugees and ten interviews with aid workers, the study highlights the importance of mobile phones in reviving, maintaining and leveraging social capital for the purpose of securing livelihoods in a context of precarity and restricted movement. We find that mobile phones offer important means for reviving social networks in exile, managing supportive relationships that have been established in Lebanon and liaising with employers. As such, they constitute important tools for coping with a context shaped by legal exclusion, restricted movement, police harassment, decentralised aid provision and a geographical dispersal of support networks, even as they remain a costly investment with uncertain returns.
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| 22. |
- Heumann, J, et al.
(författare)
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To coerce or to enable Exercising formal control in a large information systems project
- 2015
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Ingår i: Journal of Information Technology. - : SAGE Publications (UK and US). - 1466-4437 .- 0268-3962. ; 30:4, s. 337-351
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Tidskriftsartikel (refereegranskat)abstract
- In virtually every information systems (IS) project, control is exercised on multiple hierarchical project levels. For example, senior managers exercise control over project team leaders, who in turn exercise control over distinct groups of project team members. Most prior studies have exclusively focused on one specific controller-controllee dyad. As a result, there is little understanding of how IS project control is exercised across different hierarchical levels. To close this research gap, we conducted a case study of a large IS project at a major engineering firm. Our study helps enrich the traditional mode-based typology of control with the dimension of control style, that is, the distinction between enabling and coercive control. Our research contributes novel insights to the IS control literature in three ways: (1) we find that the senior management level and the project management level differ in the use of control style but not in the use of control modes, (2) we identify several factors that influence the choice of a particular control style, and (3) we find that senior managers can influence project activities on lower levels by implementing controls that can be readily emulated by project leaders as well as transmitted through hierarchical levels with little distortion.
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| 23. |
- Holmström, Jonny, et al.
(författare)
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Orchestrating digital innovation: The case of the Swedish Center for Digital Innovation
- 2021
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Ingår i: Communications of the Association for Information Systems. - : Association for Information Systems. - 1529-3181. ; 48, s. 248-264
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Tidskriftsartikel (refereegranskat)abstract
- There is increasing interest in how digital innovation is facilitated and enacted in networks of diverse actors, i.e. heterogenous networks. However, while there is considerable evidence that firms can build key capabilities through engagement with external partners, we find a dearth of studies on how digital innovation is orchestrated in situations where an academic unit plays a facilitating role in the heterogenous network. We address this question employing a dynamic capabilities approach, and focusing on experiences from a national academic initiative, the Swedish Center for Digital Innovation (SCDI). SCDI was formed in 2013 and has adopted an engaged scholarship approach and a combination of activities designed to increase digital capabilities among partner organizations. We argue that the acquisition of new knowledge through external and internal sources stimulates firms and public sector organizations engaged in digital innovation to integrate such new knowledge with existing knowledge. Specifically, we demonstrate how SCDI’s core activities create increased integrative capabilities for the involved stakeholders, as well as offer lessons-learned and recommendations for academic units that wish to orchestrate digital innovation.
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| 24. |
- Hultin, Lotta, et al.
(författare)
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Displacement, Marginalization and Identity: A Performative Perspective on Identity Re-construction amongst Refugees in Tented Settlements
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The notion of identity has acquired particular importance in studies of organizing within an increasingly fragmented, discontinuous and crisis-ridden world (Brown 2001: p. 113; Brown & Toyoki, 2013; Brown, 2015; Tomlinson & Egan, 2002; Ybema et al., 2009). Considering this bourgeoning field of research, it is striking that perhaps the most poignant micro-level manifestation of fragmentation, discontinuity and crisis today, namely the life and living of the many refugees forced to leave behind their families, friends, jobs, lives and, consequently, their sources of identification, remains understudied by organizational scholars (Binggeli et al., 2013). Through a qualitative study of the everyday life of Syrian refugees in tented settlements in Lebanon, this article aims to shed light on the practices (Feldman & Orlikowski 2011; Nicolini, 2012) through which the refugees, despite their marginalization and exclusion, are able to (re-)construct themselves as subjects, and thus as worthy of respect and dignity. Since the outbreak of the Syrian war, the UNHCR has registered over one million Syrian refugees in Lebanon, making the country the single largest recipient of refugees per capita in the world (World Bank, 2016). The vast majority of these refugees organize their lives outside of the purview of the Lebanese state. They are (if at all) granted only short-term residency permits, and on government orders, the UNHCR has since May 2015 suspended registration of new refugees. With little support forthcoming, they have to arrange their own accommodation, often consisting of makeshift tents erected on plots of land rented from rural landlords. They have access only to menial, temporary and low-paying jobs and in many cases depend on aid from humanitarian organizations. They carry traumas from war, terror and loss, face deep uncertainty, and harbor anxiety about their children’s upbringing and prospects under these precarious conditions. How do these refugees create a sense of meaning, self-worth and dignity? How does one live a life in which the “I” is not recognized by authorities and has no legitimate voice? A life in which means and resources to make claims to one’s rights and take actions that disrupt the field of power (Butler, 2009) are not available? This article aims to answer these questions by focusing on the everyday practices in the tented settlements through which agency and possibilities of becoming enacted as a legitimate subject are simultaneously restricted and enabled. More specifically, we draw on Judith Butler’s ideas on how performativity is linked with precarity through the question of “who can become produced as a recognizable subject, a subject who is living, whose life is worth sheltering and whose life, when lost, would be worthy of mourning” (Butler, 2009, xii). Based on forty-five interviews with Syrian refugees and their families on site in ten tented settlements, as well as observations in these settlements over a period of several weeks, our paper reports how the refugees, reduced to the basic functions of the reproduction of life—that is, finding food, creating shelter, getting clothes, having and rearing offspring, and so on—insist on their right to be an ‘I’ through the enactment of mundane everyday socio-material practices. We thus provide an account of how, in Butler’s terms, “the unspeakable population speak and makes its claims” (Butler, 2009, xiii). In our analysis, we highlight four different socio-material practices: the practice of caring and connecting, the practice of inviting/hospitality, the practice of play, humor and learning, and the practice of remembering and (re-)inventing the past. We show how, in all these practices the refugee becomes positioned (Butler, 1993) in relation to other humans, organizations, communities and institutions in ways that enables her to speak as an ‘I’ and to claim an individual identity beyond the passive, victimized collective identity of the refugee. Moreover, we show how the agency that makes these claims on identity does not belong to the human, the refugee, alone, but is rather enacted in socio-material practices. In these practices, smartphones, and specifically the smartphone apps WhatsApp, Facebook, and Google Translate, are important as they position the refugees in particular ways in relation to other refugees, their home in Syria, family and friends, local volunteers, aid organizations, the Lebanese state and its people, and the wider international political context. By assuming a performative practice perspective (Butler, 1993; Feldman & Orlikowski 2011; Nicolini, 2012) this study responds to recent critique of the tendency to center the human as the primary agent capable of making sense of complex organizational or institutional environments (Monteiro & Nicolini, 2015; Gawer and Phillips, 2013; Thornton, Ocasio, & Lounsbury, 2012), resisting change or oppression (Harding et al., 2017), and performing identity work (Bardon et al., 2012; Paring et al., 2017; Symon & Prichard, 2015; Hultin & Introna, 2017). The study thus contributes to the vibrant stream of organizational research that aims to move beyond an understanding of identity construction as a more or less rational human endeavor achieved through talk and narratives, and towards an understanding of the performative processes through which subjects become positioned to think and act the way they do (Butler, 1993). Specifically, studying the struggle of vulnerable groups living under precarious conditions through Butler’s conception of performativity enables us to move beyond a dualistic enactment of power and resistance, agency and structure, oppression and empowerment, and human and inhuman. Our account shows how refugees become positioned as legitimate and respectable not in spite of their precarious and vulnerable situation, but through it. In the enactment of the four practices outlined above, we show how vulnerability can be understood, not as a condition restricting identity formation practices, but as generative of new practices, repositioning subjects in relation to significant others, and reproductive of agency and alternative subject positions. We discuss what implications this understanding of vulnerability has for our view of responsibility and suggest that it is through our exposure and dependency that we not only become recognized as subjects, but can register the other as someone to whom we are responsible.
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| 25. |
- Hultin, Lotta, et al.
(författare)
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How practice makes sense in healthcare operations: Studying sensemaking as performative, material-discursive practice
- 2017
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Ingår i: Human Relations. - : SAGE Publications (UK and US) / Springer Verlag (Germany). - 1741-282X .- 0018-7267. ; 70:5, s. 566-593
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Tidskriftsartikel (refereegranskat)abstract
- This article aims to move sensemaking theory forward by exploring a post-humanist view of how sense is made in material-discursive practices. Answering recent calls for novel theoretical views on sensemaking, we adopt a relational ontology, assuming subject and object to be ontologically entangled, and viewing agency as a circulating flow through material-discursive practices. Employing this perspective, we study how sensemaking unfolds at the emergency ward of a Nordic university hospital. By working through the concepts of material-discursive practices, flow of agency and subject positions, we produce an account of sensemaking that decenters the human actor as the locus and source of sensemaking, and foregrounds the performativity of practices through which certain ways of acting become enacted as sensible. This allows us to propose an alternative to the traditional view of sensemaking as episodic, cognitive-discursive practices enacted within and between separate human actors. With this view, what makes sense is understood as a material-discursive practice and related subject positions, which owing to their specific positioning in the circulating flow of agency emerge as sensible. Consequently, every actor is not just making sense, but is also already being made sense of; positioning and being positioned in the flow of agency. © 2016, © The Author(s) 2016.
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| 26. |
- Hultin, Lotta, et al.
(författare)
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Precarity, Hospitality, and the Becoming of a Subject That Matters : A Study of Syrian Refugees in Lebanese Tented Settlements
- 2022
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Ingår i: Organization Studies. - : SAGE Publications. - 0170-8406 .- 1741-3044. ; 43:5, s. 669-697
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Tidskriftsartikel (refereegranskat)abstract
- How is it possible to gain a sense that you have a voice and that your life matters when you have lost everything and live your life as a ‘displaced person’ in extreme precarity? We explore this question by examining the mundane everyday organizing practices of Syrian refugees living in tented settlements in Lebanon. Contrasting traditional empirical settings within organization studies where an already placed and mattering subject can be assumed, our context provides an opportunity to reveal how relations of recognition and mattering become constituted, and how subjects in precarious settings become enacted as such. Specifically, drawing on theories on the relational enactment of self and other, we show how material-discursive boundary-making and invitational practices – organizing a home, cooking and eating, and organizing a digital ‘home’ – function to enact relational host/guest subject positions. We also disclose how these guest/host relationalities create the conditions of possibility for the enactment of a subject that matters, and for the despair enacted in everyday precarious life to transform into ‘undefeated despair’.
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| 27. |
- Hultin, Lotta, et al.
(författare)
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The decentered translation of management ideas: Attending to the conditioning flow of everyday work practices
- 2021
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Ingår i: Human Relations. - : SAGE Publications (UK and US) / Springer Verlag (Germany). - 1741-282X .- 0018-7267. ; 74:4, s. 587-620
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Tidskriftsartikel (refereegranskat)abstract
- Based on a study of Lean management practices at the Swedish Migration Board, we develop a novel theoretical understanding of the translation of management ideas. We show how translation, rather than being reduced to a network of human intentions and actions governing the transformation of organizational practices, can instead be understood as a historically contingent, situated flow of mundane everyday work practices through which social and material translators simultaneously become translated, conditioned to be and act in certain ways. We show how prior actor-centric accounts of translation of management ideas can be understood as performative consequences of a conceptual vocabulary inherited from Callon and Latour. Contrasting this, the non-actor-centric vocabulary of social anthropologist Tim Ingold allows us to background the intentional human actor and foreground the flow of mundane, situated practices. In adopting this vocabulary, we capture how the flow of practices conditions subjects and objects to become enacted as well as act, and develop an understanding of translation as occurring within, rather than distinct from, these practices. In essence, our novel view of translation emphasizes how management ideas are radically unstable, and subject to alteration through the flow of practices rather than as a result of deliberate implementation efforts.
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| 28. |
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| 29. |
- Hultin, Lotta, et al.
(författare)
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Visualizing institutional logics in sociomaterial practices
- 2014
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Ingår i: Information and Organization. - : Elsevier: 24 months. - 1471-7727. ; 24:3, s. 129-155
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to deepen our understanding of the mechanisms underlying the mutual constitution of competing institutional logics and sociomaterial entanglements by combining a sociomaterial lens with the institutional logics perspective. We present findings from an interpretive, longitudinal case study at the emergency general surgery ward of a Nordic university hospital. By focusing our analysis on how sociomaterial affordances emerge through the implementation, use and continued development of digital and physical visualization boards, we show how these artifacts constitute an integral part of the operational staff's sensemaking and enactment of a new institutional logic. We make two contributions. First, we show how the perceived affordances of a technology are created from the experience of using several different technologies and how the rejection of one technology can simultaneously constitute another. Second, we show how visualization artifacts, entangled in sociomaterial practices, can shape individual focus of attention and thus facilitate the integration of a new institutional logic in operational practice. © 2014 Elsevier Ltd.
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| 30. |
- Hultin, Lotta, et al.
(författare)
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Visualizing Institutional Logics in Sociomaterial Practices
-
Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper aims to deepen our understanding of the mechanisms underlying the mutual constitution of competing institutional logics and sociomaterial entanglements by combining a sociomaterial lens with the institutional logics perspective. We present findings from an interpretive, longitudinal case study at the emergency general surgery ward of a Nordic university hospital. By focusing our analysis on how sociomaterial affordances emerge through the implementation, use and continued development of digital and physical visualization boards, we show how these artifacts constitute an integral part of the operational staff's sensemaking and enactment of a new institutional logic. We make two contributions. First, we show how the perceived affordances of a technology are created from the experience of using several different technologies and how the rejection of one technology can simultaneously constitute another. Second, we show how visualization artifacts, entangled in sociomaterial practices, can shape individual focus of attention and thus facilitate the integration of a new institutional logic in operational practice.
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| 31. |
- Introna, Lucas D., et al.
(författare)
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The Decentered Translation of Management Ideas: Attending to the Conditioning Flow of Everyday Work Practices
- 2019
-
Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Based on a study of lean management practices at the Swedish Migration Board, we develop a novel theoretical understanding of the translation of management ideas. We show how translation, rather than being reduced to a network of human intentions are actions governing the transformation of organizational practices, can instead be understood as a historically contingent, situated flow of mundane everyday work practices through which social and material translators simultaneously become translated, conditioned to be and act in certain ways. We critically examine the conceptual vocabulary inherited from Callon and Latour and its performative consequences, namely the production of actor-centric accounts of translation of management ideas. Contrasting this vocabulary, we work through the non-actor-centric orientation and vocabulary of social anthropologist Tim Ingold, which allows us to background the intentional human actor and foreground the flow of mundane, situated practices; capture how the flow of practices conditions within, rather than distinct from, these practices. In essence, our novel view of translation emphasizes how management ideas are radically unstable, and subject to alteration through the flow of practices rather than a result of deliberate implementation efforts.
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| 32. |
- Keil, Mark, et al.
(författare)
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IT Project Management
- 2020
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Ingår i: MIS Quarterly Research Curations. - : University of Minnesota.
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Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- IT project management has long been a key area of interest among IS scholars and practitioners, since IT projects constitute a key vehicle for IS development and implementation. A project can be defined as an interrelated set of activities intended to accomplish certain desired objectives within a limited period of time, typically executed by a project team. IT projects involve developing and/or deploying IT artifacts (comprised of either software, hardware, or both). IT project management thus refers to the application of knowledge, skills, techniques, and processes to conduct such projects within agreed-upon parameters (e.g., budget, schedule, scope, quality), and in concert with organizational goals and priorities. The significance of this topic for the IS discipline is evident in the number of publications that have addressed different aspects of project management dating back to 1978 when the first two MIS Quarterly articles on this topic were published. We have identified 39 publications in MIS Quarterly on the topic up to Summer 2020.
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| 33. |
- Keil, Mark, et al.
(författare)
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Reporting bad news on software projects: the effects of culturally constituted views of face-saving
- 2007
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Ingår i: Information Systems Journal. - : Blackwell Publishing Ltd. - 1365-2575 .- 1350-1917. ; 17:1, s. 59-87
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Tidskriftsartikel (refereegranskat)abstract
- The reluctance to report bad news about a project and its status is a known problem in software project management that can contribute to project failure. The reluctance to report bad news is heightened when it bears personal risks. Oftentimes, those who report bad news end up losing face. In extreme cases, they not only lose face, but may end up on the unemployment line. The need to preserve face is a powerful influence on social behaviour. While universal, it manifests itself differently in different cultures. To date, there have been no empirical studies of the extent to which culturally constituted views of face-saving affect reporting of bad news on software projects. This is a particularly important topic given the increased prevalence of global, dispersed software development teams and offshore outsourcing of software development. In this study, we conducted a role-playing experiment in the USA and in South Korea, to investigate the effect of culturally constituted views of face-saving on the willingness to report bad news regarding a software development project. A blame-shifting opportunity was chosen as the means to operationalize face-saving in a culturally sensitive fashion. The two countries were chosen because they differ markedly in their views of face-saving and the relative importance ascribed to two important aspects of face: lian and mianzi. Results reveal that the presence of a blame-shifting opportunity had a significant effect on US subjects' willingness to report bad news, but the effect on Korean subjects was not found to be statistically significant. In the absence of a blame-shifting opportunity, we did not observe any significant differences between US and Korean subjects in willingness to report bad news. The implications of these findings are discussed.
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| 34. |
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| 35. |
- Kiel, M, et al.
(författare)
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Information Technology Project Escalation: A Process Model
- 2008
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Ingår i: Decision Sciences. - : Wiley. - 1540-5915 .- 0011-7315. ; 39:2, s. 239-272
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Tidskriftsartikel (refereegranskat)abstract
- Information technology (IT) a common and costly problem. While much is known about the factors that promote escalation behavior, little is known about the actual escalation process. This article uses an in-depth case study to construct a process model of escalation, consisting of three phases: drift, unsuccessful incremental adaptation, and rationalized continuation. Each phase encompasses several within-phase escalation catalysts and the model also identifies triggering conditions that promote transition from one phase to the next: project framing (antecedent condition), problem emergence, increased problem visibility, and imminent threat to project continuation (triggering the outcome deescalation). The results show that escalation is not necessarily the result of collective belief in the infallibility of a project. Rather, escalation results from continued unsuccessful coping with problems that arise during a project. Furthermore, the results suggest that the seeds of escalation are sown early: the very manner in which a project is framed contributes to whether or not the project will become prone to escalation. As problems ensue, repeated mismatches between attempted remedies and underlying problems contribute to fueling the escalation process. Implications for research and practice are discussed.
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| 36. |
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| 37. |
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| 38. |
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| 39. |
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| 40. |
- Källberg, Niklas, et al.
(författare)
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Pushing Organizational Change with Technology : Re-Balancing in a Radiology Unit
- 2006. - 1st
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Ingår i: IT & Business Performance: A Dynamic Relationship. - Stockholm : Ekonomiska forskningsinstitutet vid Handelshögskolan i Stockholm (EFI). - 9789144020693 - 9144020694 ; , s. 89-111
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- What can an organization do when it is faced with demands to improve, but lacks the capabilities necessary to conduct improvement work? This chapter suggests that – under these circumstances – technology-related organizational change can be conducted not as an orderly and balanced process but rather as a re-balancing act. Such a re-balancing act focuses one organizational resource or capability at a time and shifts focus to the next area when visible improvements are achieved. Based on a case study of digital radiology implementation, we also find that with such an approach, pushing organizational change by implementing technology ahead of changes in processes, structures and resources might work. With this re-balancing approach, technology-related change becomes emergent rather than pre-planned, pragmatic rather than principled and improvisational rather than structured. The process also does become somewhat precarious; prerequisites for and consequences of this change approach are therefore discussed.
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| 41. |
- Larsson Carlander, Mathias, et al.
(författare)
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Leveraging Dynamic Sourcing in Digital Innovation: Collaborative Innovation and Efficient Scaling
- 2023
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Ingår i: Academy of Management Annual Meeting Proceedings. - New York, U.S.A. : Academy of Management. - 2376-7197 .- 0065-0668. ; 2023:1
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Konferensbidrag (refereegranskat)abstract
- Digital innovation work is typically driven by short, rapid, and iterative development cycles involving flexible recombination of digital assets. While digital innovation often involves drawing on external assets, the literature is surprisingly silent on the role of sourcing relationships in this context. Interestingly, the IT outsourcing (ITO) literature, including recent work on strategic innovation and sourcing, predominantly understands sourcing relationships as evolving from transaction-based towards collaborative and innovation-oriented, with long-term relationship development a prerequisite for collaborative innovation between providers and their customers. This apparent temporality mismatch leads to the question of whether and how firms pursuing digital innovation through flexibility, speed, and scaling can innovatively leverage more dynamic sourcing relationships. We pursue this topic through an in-depth case study of an incumbent firm integrating dynamic and flexible sourcing practices into its digital innovation work. We identify a set of dynamic sourcing activities that allow onboarding sourcing partners directly into collaborative innovation work and then transitioning the collaboration to efficiency-focused deployment and contract-based scaling. Our study thus articulates the role of dynamic sourcing in digital innovation and disconfirms core assumptions about ITO relationship evolution.
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| 42. |
- Larsson Carlander, Mathias, et al.
(författare)
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Managing Integration of Design Paradigms in the Development of Smart Product and Service Systems
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Ingår i: Academy of Management Annual Meeting Proceedings. - 2151-6561 .- 0065-0668. ; 2022:1
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Konferensbidrag (refereegranskat)abstract
- Firms developing smart and connected products and service systems face challenges related to coordination and integration of multiple design, technical and organizational arrangements. Specifically, the co-existence of and coordination between several different design paradigms become salient when embedded software, sensors, and connectivity are employed to connect the firm’s products, services and operations with databases, application platforms and the firm’s product cloud. This study aims to explore and theorize integration and coordination of design, development, and production paradigms in response to organizational tensions arising in this context. We do so through a case study of a large global incumbent firm developing complex mechanical products engaged in creating integrated product and service systems enabled by digital innovation processes. Specifically, we identify the change of work practices relating to IT and digital services resulting in the emergence of new forms of organizational and technical arrangements that diverge from established firm-wide organizational structures and technical design principles. This divergence is counteracted by bridging the gap between bounded product arrangements and new emerging unbounded digital services in the pursuit to form new organizing logics of smart and connected products and service systems.
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| 43. |
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Living with Monsters?
- 2018
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Proceedings (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- These proceedings of the IFIP WG 8.2 reflects the response of the research community to the theme selected for the 2018 working conference: “Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency and the Performativity of Technology
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| 44. |
- Lundeberg, Mats, et al.
(författare)
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IT & Business Performance : A Dynamic Relationship
- 2006. - 1st
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- How and when does information technology (IT) contribute to the performance of the firm? Does IT provide competitive advantage? Why is IT so difficult to understand and manage? Does it have to be that way? This book explores the complex, dynamic relationship between IT and business performance. It contains studies of IT-related change in different contexts, and it also offers models, tools and approaches that further the understanding and management of IT and business performance. The book illustrates how value from IT is derived indirectly, through innovation of business processes and development of organizational capabilities. From this it follows that a deep understanding of the transformation of IT resources into business performance is crucial – because ultimately, it is the actions of people in a specific context that lead to realization of business performance improvements. The primary audience for this book is reflective practitioners working with IT & business Performance, such as chief information officers (CIOs), general managers and change agents. The book is also well suited for people studying these and related roles.
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| 45. |
- Lundeberg, Mats, et al.
(författare)
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Transforming IT Resources into Business Performance
- 2006. - 1st
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Ingår i: IT & Business Performance: A Dynamic Relationship. - Stockholm : Ekonomiska forskningsinstitutet vid Handelshögskolan i Stockholm (EFI). - 9789144020693 - 9144020694 ; , s. 25-38
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- How and when does IT contribute to the performance of the firm? Does IT provide competitive advantage? Why is IT so difficult to understand and manage? Does it have to be that way? This chapter provides a condensed discussion of some key mechanisms in the dynamic relationship between IT, business performance and competitive advantage. It does so by employing a conceptual view that link IT resources, business processes and organizational capabilities. An underlying theme of the chapter is that managers need to have a rich understanding of how IT resources are transformed into business performance in order to adequately manage IT and integrate IT issues into strategic processes and governance activities. Knowing that IT contributes to business performance is simply not enough, because the complexity inherent in the task of transforming IT into business performance is not disappearing anytime soon. The discussion provided in this chapter is intended to contribute to a richer understanding of the transformation process.
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| 46. |
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| 47. |
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Managing digital transformation
- 2018. - 1
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Digitalization has arrived.Digitalization disrupts markets. Changes in power and structures in a fast-paced environment demands strategic and insightful change. A change leaders must act upon.The impact upon organisations is multi-dimensional and profound, affecting both internal and external processes and structures in new and unexpected ways. This book serves as a tool to support managers and other stakeholders in pursuing digital transformation. An inspiring collection of chapters from 27 scholars across various academic disciplines provide several insights, frameworks, and perspectives that will help you leverage and govern organisational change and digital transformation.This inspiring collection of current research can assist you in facing key challenges in today’s organisations, in the quest to adapt to ever-evolving business environments. This book examines new demands and behaviours, and discusses how businesses need to adapt and re-organise in order to bridge the gap to the digital customer. These visions and actions on digitalization can help corporations and organisations discover new ways of earning money and delivering value. This is just the beginning.
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| 48. |
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| 49. |
- Melian, Catharina, et al.
(författare)
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Lost and gained in translation: Adoption of open source software development at Hewlett-Packard
- 2008
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Ingår i: Open source development, communitites and quality. - Boston, MA : Springer US. - 9780387096841 ; 275, s. 93-104
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Bokkapitel (refereegranskat)abstract
- What happens when an organization form that has emerged in one context is brought into a different context? In this paper, a longitudinal field study approach is used to explore how Hewlett-Packard (HP) molded open source software development (OSSD) into a proprietary software development approach called “Progressive Open Source” (POS). With the help of actornetwork theory, we understand this as a process of translation and find that some central characteristics of OSSD where lost in the translation into POS while other characteristics were gained.
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| 50. |
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