| 1. |
- Borglund, Erik A.M. 1969-
(author)
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Design for Recordkeeping: Areas of Improvement
- 2008
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Doctoral thesis (other academic/artistic)abstract
- This thesis is about problems related to design of information systems in which records are born and managed. The proactive approach has been derived from new archival theories suited for electronic recordkeeping, and implies that electronic records must, at the time of creation fulfil their current and future requirements. Information systems where records are born and managed should, based upon a proactive approach, meet recordkeeping requirements. This thesis is based upon a four-year research effort and consists of seven research articles that present the results of the research. The objective is to contribute to knowledge of design recommendations for information systems, in which records are born and managed. The main result of this thesis is identification of five areas that can affect and improve the design of information systems in which records are born and managed. First: A set of empirically and theoretical grounded characteristics of records are presented. Those characteristics have to be complemented with organization-defined characteristics. Second: this research has contributed a conceptualization of use of records and users of records. The notion of known use/user, and unknown use/user has been introduced. Design becomes difficult because requirements of unknown users are difficult to conceptualize. Third: The Recordkeeping Quality Assessment model (RQAM) is presented. The model implies a holistic quality approach to recordkeeping, and intends to be used as a basis for quality assessment, and as a reference model in design situations to achieve high recordkeeping quality. Fourth: Two dominant different views on records are presented. Private organizations appraise records principally upon business values, and public organisations base their appraisal criteria upon accountability and legislative values. The two views on records should be brought into one view and form a risk management-like appraisal. Fifth: Proactivity is a way of thinking and should be applied on several levels in the recordkeeping environment: to the electronic record, to the information system where the electronic record is born and managed, to the organization, and to the user.
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| 2. |
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| 3. |
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| 4. |
- Allagiannis, Ioannis, et al.
(author)
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Omnichannel Retail and Business Model Transformation
- 2021
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In: 2020: Proceedings of the 2nd Linnaeus Student Conference on Information Technology. - : Linnaeus University Press. - 9789189283510
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Conference paper (peer-reviewed)abstract
- Due to new technological developments and the ongoing digitalization, the traditional retail sector is currently exposed to major challenges. Digital Retail started with the development of e-commerce, when online companies,such as Amazon, began selling products online. These major online global players are still growing much faster than their smaller European retail competitors. As the absorption of buying power through online retailers, is dominated by global players based in Asia (Alibaba, Rakuten) and the United States (Amazon, eBay), Europe is experiencing a loss in revenue.In this highly competitive market, traditional European brick-and-mortar retailers face hard challenges. However, studies show that most customers currently do not prefer pure online retailers, but a hybrid model, since traditional stores provide them with the opportunity to experience products and to receive personal advice from experts. This paper is a contribution to on-going research on the business model transition to include digital channels in traditional retail companies and to integrate various channels that support and streamline personal customer requirements. Thus, the paper explores challenges and opportunities for omnichannel management in the digital retail industry.
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| 5. |
- Bergvall-Kåreborn, Birgitta, et al.
(author)
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Basic principles of SSM modeling : an examination of CATWOE from a soft perspective
- 2004
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In: Systemic Practice and Action Research. - 1094-429X .- 1573-9295. ; 17:2, s. 55-73
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Journal article (peer-reviewed)abstract
- This paper examines the SSM technique CATWOE, which focuses on defining necessary elements that together constitute a human activity system from a certain perspective. Despite its recognition within the literature and its numerous uses, there are few studies on how the technique can be improved. This research reflects on each of the elements both from a theoretical and a practical perspective. Findings point to the fact that some of the terms have a meaning in everyday language that differs from its definition within CATWOE. Other concepts are not well-defined. This is unfortunate and may both lead to misunderstandings and limit analysis. The paper points to a number of ways in which the use of CATWOE can be developed in order to further support the process of eliciting novel ideas for future actions. Hence, the overall conclusion is that the elements need to be rethought and some of them renamed.
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| 6. |
- Bruce, Christine S., et al.
(author)
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Information literacy and informed learning : conceptual innovations for IL research and practice futures
- 2017
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In: Journal of Information Literacy. - : CILIP Information Literacy Group. - 1750-5968. ; 11:1, s. 4-22
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Journal article (peer-reviewed)abstract
- Our paper draws together conceptual innovations emerging from the work of a group of researchers focussed on the relational approach to information literacy, more recently labelled ‘informed learning’. Team members have been working together in various configurations for periods ranging from seven to seventeen years. Our collaborative approach continues to yield new concepts and constructs which we believe to be of value to ongoing research and practice. Some of the ideas discussed have been previouly published, while others are being put forward for the first time. All are significant in that they together form new constructs that have emerged from a focus on the relational approach to information literacy. In this paper, Christine Bruce introduces the background to this work and the contributing researchers. Then the individual authors present the key directions which they have developed and are leading, typically working with one or more of the wider network. The key ideas presented are: The expressive window for information literacy (Mandy Lupton); information experience design (Elham Sayyad Abdi); cross-contextuality and experienced identity (Andrew Demasson); informed learning design (Clarence Maybee); spaces for inclusive informed learning (Hilary Hughes); and informed systems (Mary Somerville and Anita Mirjamdotter). In each piece, authors reflect on what the idea is about, where it came from and what it might mean for research and practice.
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| 7. |
- Chatzipanagiotou, Niki, et al.
(author)
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Library Managers’ Use of Digital Technologies in Everyday Work Practices : An Application of Human Activity Systems Modeling
- 2018
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In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham. ; , s. 153-153
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Conference paper (peer-reviewed)abstract
- As has been argued by systems thinking scholars, science and scientific thinking can be seen as socially constructed systems of institutionalized sets of activities through which systems thinking emerged. In this paper, the development of systems approaches is discussed to argue for the research approach adopted. Further, main concepts of systems thinking such as complexity, worldview, and human activity systems are discussed and applied to empirical data on academic library managers’ use of digital technologies in their everyday work practices. Recognizing that the use of digital technologies has changed the way we live, work and communicate, we explore in depth library managers’ everyday work practices with a focus on the way they use information for managing their organization. Practices refer to what library managers do when they do their job using digital technologies. Their work practices are presented as a complex reality where different managers have different, although interconnected, perspectives and see different priorities. The use of digital technologies is part of library managers’ everyday work practices. However not all managers have the same perspectives on the use of digital technologies. The various interacting perceptions of reality can be explored as different managers have different worldviews that affect their respective approach of managing and of using the technology for that purpose. The Library organization is conceptualized as an information-intensive ecosystem consisting of complex interplays among academic library managers, everyday work practices, digital technologies and content. Within the library system, several human activity systems constructed by managers exist. By the use of Soft Systems Methodology modelling we illustrate some of these existing human activity systems and relate these to purpose and function within the overall organization. Our focus is on information created and mediated within these human activity systems and discuss the means of technology to facilitate managers’ everyday work practices.
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| 8. |
- Chatzipanagiotou, Niki, 1975-
(author)
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Managers' Cooperative Work Practices in Computational Artefacts-Supported Library Systems
- 2021
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Doctoral thesis (other academic/artistic)abstract
- The dissertation presents understandings of the complex, contextual, cooperative everyday work practices of academic library managers supported by computational artefacts, as well as challenges disrupting their practices and thereby computational artefacts usage. The doctoral research approaches and conceptualises managers’ work as ‘everyday cooperative practice’, in this way adopting the computer-supported cooperative work (CSCW) approach. A focused-ethnographic study explores middle managers’ everyday cooperative work practices in two academic libraries, in Sweden and Australia, when using computational artefacts, including challenges experienced. The empirical data was collected through participant observations and formal and informal face-to-face interviews, as well as organizational documents review. The thematically analysed empirical material was presented as vignettes to enable complementary contextual visualisation of managers’ practices. A conceptual framework incorporated CSCW main concepts, such as cooperative work, practice, computational artefacts, situated action, articulation work, awareness, and appropriation. Placed within a managerial environment and inspired by management theories such as sensemaking and soft systems thinking, this conceptualisation serves as a reference point to explicate the research findings and achieve the research aim, to advance the understanding of managers’ everyday cooperative work practices using computational artefacts. The outcome of this dissertation illustrates the complex, contextualised, multidimensional and often diverse reality of academic library managers’ everyday cooperative work practices using computational artefacts, as well as emergent challenges that have implications for the use of computational artefacts and workplace practices. The interconnectedness of articulation work, awareness and appropriation, which emerged as a research outcome, vividly illustrates the interdependent and interrelated nature of managers’ everyday work. It extends the understanding of everyday cooperative work practices of academic library managers and provides rich analysis of their practical doing of managing and using of computational artefacts. Thus, this doctoral research generates contributions for the informatics field and, particularly, the computer-supported cooperative work (CSCW) research and, modestly, for the management and library domains.
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| 9. |
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| 10. |
- Chatzipanagiotou, Niki, et al.
(author)
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Work-integrated learning in managers’ cooperative work practices
- 2024
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In: Learning Organization. - : Emerald Group Publishing Limited. - 0969-6474 .- 1758-7905.
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Journal article (peer-reviewed)abstract
- Purpose – This paper aims to focus on academic library managers’ learning practices in the context of cooperative work supported by computational artefacts. Academic library managers’ everyday work is mainly cooperative. Their cooperation is supported predominantly by computational artefacts. Learning how to use the computational artefacts efficiently and effectively involves understanding the changes in everyday work that affect managers and, therefore, it requires deep understanding of their cooperative work practices.Design/methodology/approach – Focused ethnography was conducted through participant observations, interviews and document analysis. Ten managers from a university library in Sweden participated in the research. A thematic method was used to analyse the empirical material. Computer supported cooperative work (CSCW) and work-integrated learning was used as the conceptual lens.Findings – Five learning practices were identified: collaboration, communication, coordination, decision-making processes and computational artefacts’ use. The findings show that learning is embedded in managers’cooperative work practices, which do not necessarily include sufficient training time. Furthermore, learning was intertwined with cooperating and was situational. Managers learned by reflecting together on their own experiences and through joint cooperation and information sharing while using the computational artefacts.Originality/value – The main contribution lies in providing insights into how academic library managers learn and cooperate in their everyday work, emphasizing the role of computational artefacts, the importance of the work context and the collective nature of learning. It also highlights the need for continual workplace learning in contemporary knowledge work environments. Thus, the research generates contributions to the informatics field by extending the understanding of managers’ work-integrated learning in their everyday cooperative work practices supported by computational artefacts’ use. It also contributes to the intersection of CSCW and work-integrated learning.
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| 11. |
- Chatzipanagiotou, Niki, et al.
(author)
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Work-integrated learning in managers’ cooperative work practices
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In: Learning Organization. - 0969-6474.
-
Journal article (peer-reviewed)abstract
- Purpose: This paper aims to focus on academic library managers’ learning practices in the context of cooperative work supported by computational artefacts. Academic library managers’ everyday work is mainly cooperative. Their cooperation is supported predominantly by computational artefacts. Learning how to use the computational artefacts efficiently and effectively involves understanding the changes in everyday work that affect managers and, therefore, it requires deep understanding of their cooperative work practices. Design/methodology/approach: Focused ethnography was conducted through participant observations, interviews and document analysis. Ten managers from a university library in Sweden participated in the research. A thematic method was used to analyse the empirical material. Computer supported cooperative work (CSCW) and work-integrated learning was used as the conceptual lens. Findings: Five learning practices were identified: collaboration, communication, coordination, decision-making processes and computational artefacts’ use. The findings show that learning is embedded in managers’ cooperative work practices, which do not necessarily include sufficient training time. Furthermore, learning was intertwined with cooperating and was situational. Managers learned by reflecting together on their own experiences and through joint cooperation and information sharing while using the computational artefacts. Originality/value: The main contribution lies in providing insights into how academic library managers learn and cooperate in their everyday work, emphasizing the role of computational artefacts, the importance of the work context and the collective nature of learning. It also highlights the need for continual workplace learning in contemporary knowledge work environments. Thus, the research generates contributions to the informatics field by extending the understanding of managers’ work-integrated learning in their everyday cooperative work practices supported by computational artefacts’ use. It also contributes to the intersection of CSCW and work-integrated learning.
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| 12. |
- Chronéer, Diana, et al.
(author)
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Systems Thinking Benefits in Supply Change Management : An illustration of the viable systems model in a supply chain
- 2009
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In: International Journal of Intelligent Systems Technologies and Applications. - : Inderscience Publishers. - 1740-8865 .- 1740-8873. ; 6:3/4, s. 227-248
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Journal article (peer-reviewed)abstract
- Existing product development models are solely an organisational matter. They do not take into consideration the whole Supply chain (SC) and its different actors. In this article, we investigate how Supply Chain Management and Viable System Model (VSM) can support and create an effective use of information in product development and hence identify critical linkages in the SC. The aim is to introduce VSM as a framework that enables an analysis of companies’ SCs and visualise vital inter-organisational relationships that should be integrated in product development.
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| 13. |
- Chronéer, Diana, et al.
(author)
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The Missing Chart and Compass to Open Governance : Research in progress
- 2018
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In: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government. - Copenhagen.
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Conference paper (peer-reviewed)abstract
- Today’s society is facing a number of pervasive societal trends such as increased globalization, accelerating urbanisation, a growing knowledge society, stronger individualization, as well as increased variety and pluralism (SOU 2016:89). These phenomena are driven and enabled by the data driven digitalization and new technologies, and taken together they indicate that a digital transformation is ongoing. In the end the digital transformation of the society will influence all, from individuals to nations and globally. It is plausible to say that the digital transformation is unescapable and Janowski (2015) claims that it is clear that governments and policymakers must pay attention to and be ready to govern the digital space since many of the cultural, political, economical and other human activities now occur in the digital space. Sweden aims high, in 2012 the Swedish government appointed Digitaliseringskommissionen the mission to realize the IT policy goal; to become supreme in making use of all the possibilities that digitalization brings along. Digitaliseringskommissionen states that Sweden is strong in areas such as infrastructure, human capital and use of the Internet, and have many ICT specialists, but Sweden is weak when it comes to digitalizing the public sphere; there is lack of co-ordination of administrations (finding common solutions) and open data (SOU 2016:89).
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| 14. |
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| 15. |
- Deiters, Wolfgang, et al.
(author)
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ILOG 2010 Workshop Chairs’ Message
- 2010
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In: BIS 2010 International Workshops, Berlin, Germany, May 3-5, 2010. Revised Papers. - New York : Springer. - 3642154018 - 9783642154010 ; , s. 156-157
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Book chapter (other academic/artistic)abstract
- For many enterprises, it is of decisive strategic importance to optimize the internal information flow and to implement an efficient reuse of existing knowledge. Especially in knowledge-intensive industry and service sectors, information is a major factor in production processes, and knowledge reflects an important asset of the enterprise. Similarly, public organizations and governmental bodies are dependent on accurate and timely information supply for efficient and high quality processes and services. Intelligent information supply has become an important issue that is characterized by just-in-time, demand-oriented and context-sensitive information.
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| 16. |
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Dilemmas 2015 Papers from the 18th Annual International Conference Dilemmas for Human Services : Organizing, Designing and Managing
- 2017
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Editorial proceedings (peer-reviewed)abstract
- The 18th annual International Research Conference ‘Dilemmas for Human Services’ and the preliminary Doctoral Consortium took place at Linnaeus University and Teleborg castle in Växjo, Sweden, during September 9th–11th 2015. The conference was organized as a joint effort between Linnaeus University, Växjö, and University of Linköping.The Dilemmas conference dates back to 1995. It was formed, and is maintained, by scholars at Staffordshire University, University of East London, and Luleå University of Technology. Generally, Dilemmas stimulates critical analysis and reflections, and encourages more careful considerations about dominant ideas and notions relevant for human services. With this, Dilemmas nurtures meetings between established and new coming scholars where policy, organizational, management and sociological issues relating to human services can be considered. The research topics relevant to such span areas of e.g. health, social services, housing and education.
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| 17. |
- Eberhagen, Niclas
(author)
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Understanding the Designing of Knowledge Work Support Tools as a Situated Practice
- 2011
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Doctoral thesis (other academic/artistic)abstract
- The aim of the thesis is twofold. First, a need is exposed for adopting a situated design perspective in designing computer-based tools that support knowledge work. Second, an examination is made of what this perspective may reveal concerning the nature of processes and relations within the design situation. This is done to understand better what it means for users and developers, as well as other stakeholders, to approach and capture the tacit knowing within the work context.The argument for adopting a situated design perspective is based on experience drawn from development projects, as well as literature reviews. In these projects, the design situations encountered are best characterized as explorative and iteratively interpreted. Here, approaching and understanding the work context, together with the users, has at best been a pursuit of the vision of the future system guided by local circumstances, and where the users had difficulties in expressing and understanding what it is they want and how they want it. This implies that formal engineering methods, where the development work is reduced to an engineering endeavor based on a rationalistic perspective, are not sufficient.The situated design perspective is presented in this thesis as a conceptual model of the design practice, highlighting its constituent worlds, processes, and relations. The model depicts designing as an explorative and sense-making process, navigating between what is wanted or envisioned and what may be negotiated and discovered. It emphasizes the importance of the artifact being designed as a means to capture, communicate, and discover what is possible in the work context. The model makes clear that the design process is highly situated, and that it cannot take place outside the work context because of interdependent relationships. It is designing within the living work context, not design for an objectified one. Thus, it cannot be planned as a pure engineering endeavor, but needs to be viewed as a situated practice.
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| 18. |
- Elm, Patrik, 1972-, et al.
(author)
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Exploring threshold concept when teaching Systems Thinking and Soft Systems Methodology
- 2018
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In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University, Birmingham. - Birmingham, UK : The Operational Research Society. ; , s. 202-202
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Conference paper (peer-reviewed)abstract
- It has been argued that the threshold concepts of a discipline are the gateways to a deeper understanding of disciplinary knowledge. These are also keys to improving student learning outcomes and progressive learning. Research has been done on systems as a threshold concept for understanding other disciplinary issues, like sustainability. However, we explore the threshold concepts of understanding systems itself, that is, in this case the disciplinary framework of systems thinking and Soft Systems Methodology. The term threshold concept is stated as having emerged from the UK project Enhancing Teaching and Learning Environments in Undergraduate Courses. It is argued to be a means leading to a transformed way of understanding or learning. Five key characteristics of threshold concepts have been identified in previous research. These are troublesome knowledge, transformation, irreversibility, integration, and boundedness. Later on, reconstitution, discourse and liminality were added.We have explored threshold concepts for teaching systems thinking and Soft Systems Methodology in a mixed knowledge environment, including students from different disciplines, in a developing country. The students were presented with an issue related to their everyday life as university students and with the aim of applying systems thinking ideas and techniques for the betterment of their university and, in the long run, their society. They were also asked to write a reflection paper related to the learning objectives of the course and on what they have learnt about Soft Systems Methodology (theory) and when applied to the specific case. We report on which pertinent threshold concepts we have identified, both of our own experience as teachers and of the students’ reflection papers.
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| 19. |
- Eriksson, Darek M., et al.
(author)
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Ten guidelines for the implementation of information systems : research in progress
- 2008
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In: Proceedings of 31th Information Systems Research Seminar in Scandinavia. - : Mittuniversitetet.
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Conference paper (peer-reviewed)abstract
- This paper reports some preliminary research findings from an ongoing research program on the Successful Information Systems Implementation. A preliminary Model for Implementation of Information Systems (IS) is presented here in terms of ten precepts for IS-implementation. Its focus is on organizational and user aspects of an IS-implementation, where the objective is to secure that the users of the to-be IS will use the deployed IS as intended; hardware, software, and other aspects of the information technology itself are not accounted by this model. The key challenge addressed here is the many reported failures of IS-implementation as derived from organizational challenges rather than technology itself. The proposed model is framed within the so-called Organization Information System paradigm that regards an organization and its IS as one conceptual unit rather than considering it as an adjunct to the organization. Therefore, an IS-implementation is here contextualised within a process of organisational change. The core of the presented model is a mechanism of organizational change of an IS-implementation, called the "Effect-Behaviour-Resource-Influence Loop". In this, it is the Influence of the Resources - human and machines - that changes the Behaviour that in turn leads to the change of Effects, toward the desired state. Further, the proposed Model also provides three requirements of any organization to be subjected of an IS intervention; these are the "user Motivation", the "user Capability", and the "user Ability". The proposed model is an outcome of a set of case studies of IS-implementations, conducted in an Action Research mode. The key contribution of this model is its empirical experience and its comprehensive approach to an IS-implementation, rather than an analytical focusing on a few variables only. However, the proposed model is still in its hypothetical phase of theory development and needs both further cross-fertilisation with various theoretical bodies as well as additional empirical experience, where validations and modifications are made.
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| 20. |
- Ferati, Mexhid, et al.
(author)
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Tackling the Sustainability of Digital Aging Innovations Through Design Thinking and Systems Thinking Perspectives
- 2021
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In: ICT for Health, Accessibility and Wellbeing. - Cham : Springer. - 9783030942083 - 9783030942090 ; , s. 179-184
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Book chapter (peer-reviewed)abstract
- The digitalization of society brings many opportunities and challenges, especially on how we organize the welfare society in the future. This becomes especially pertinent as we are heading toward a global increase of older people, which will strain healthcare and bring the challenge of building sustainable solutions. In this paper, we argue that the unsustainable solutions within healthcare are due to them being defined and ‘solved’ with a single approach or approaches used in silos. We advocate that a more sustainable solution could be achieved by combining systems thinking and design thinking perspectives throughout the entire process—from problem definition to solution offering. A benefit of such combined perspectives is the ability to develop a shared context among all stakeholders, which helps uncover unique tacit knowledge from their experience. This will serve as a solid foundation to generate unconventional ideas that will lead to sustainable and satisfactory solutions.
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| 21. |
- Gibney, Michele, et al.
(author)
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Evolution of a Course : Instructional Design Elements and Impacts
- 2018
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In: UBT International Conference. - Pristina, Kosovo : UBT Knowledge Center. - 9789951437691
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Conference paper (peer-reviewed)abstract
- During the 2017 Spring semester, international educators from Sweden and the United States collaborated on delivery of an Information Systems, Analysis, Design and Modeling graduate course at the University for Business and Technology (UBT) in Kosovo. In the Spring of 2018, the team taught course was offered a second time, with both graduate and undergraduate students. In the first year, student work focused on the conceptual design of a UBT Knowledge Center ecosystem, using Soft Systems Methodology (SSM) co-design tools. The Spring 2018 course built upon and expanded this work through more granular exploration of possible local systems designs for making local knowledge discoverable, employing SSM and emphasizing Informed Learning to foster an enriched exploration of the topic. Differences between the pedagogical course design and student experience reflections will be explored in this paper to highlight the impact of ‘flipped classroom’ teaching and cross- disciplinary/cross-degree group work, within the larger context of systems thinking educational efficacy.
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| 22. |
- Golshan, Behrooz, 1979-
(author)
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Digital Capability and Business Model Reconfiguration : a co-evolutionary perspective
- 2018
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Licentiate thesis (other academic/artistic)abstract
- While IT-enabled innovations continue to disrupt long-lasting industries, emerging concepts and theories seek to explain implications of digitalisation on its value, competition and organisation. Over the past two decades, the notions of digital capability and business model reconfiguration as antecedents of organisational performance have become increasingly influential in the Information Systems literature. Appreciation of the role of strategic agility, external resources and interorganisational collaborations on IT-enabled value propositions has shaped the core logic and fundamental assumptions of the two aforementioned concepts. Nevertheless, the relationship between digital capability and business model reconfiguration remains underinvested and largely elusive. In order to reconcile such fragmented literature, the aim of this study is to investigate the coevolutionary dynamics of digital capability and business model reconfigurations.Digital capability reflects on the organisational ability to identify IT-enabled opportunities and deploy IS/IT to mobilise resources and structures in order to exploit those opportunities. Business model reconfiguration encapsulates management agenda to elevate value propositions for customers, partners and other stakeholders in order to create and capture value. It entails altering organisational resources and processes to enable such value propositions.Empirical data that is used in this thesis is gathered from an insurance company and contains information about the internal and external contexts, decisions, actions and performance between 2008 and 2016. There are four major phases during this time period. As identified, during each, the company revised its strategic intentions, invested in new IS/IT and human resources and reconfigured its business model.Results of this study illustrate that organisational digital capability drives strategic intentions for co-exploration and co-exploitation of value with partners. Such emerging strategies shape the configuration of the firm’s business model, which in turn leads to investments for generating the required IS competencies. This process increases the organisational digital capability, which affects the future cycles.Development of each IS competency is a result of co- exploration strategies. It is likely that such IS competencies are leveraged for co-exploitation in the future phases. In addition, Business-to-Business (B2B) IS competencies are instrumental in operationalising business models: however, as the number of partners grow and configuration of business models change, dyadic connections are likely to be replaced by standard ones. Strategies of co-exploration and co-exploitation could lead to innovative, adoptive or evolutionary business model reconfigurations. However, for incumbent organisations, business model innovation seems to follow several business model adaptations and evolutions. That is, a great deal of organisational learning and tinkering with business models, strategic intentions and technological backbone is needed to innovate business models.The final contribution of this research is the analytical model devised for exploring the essence of strategic decision making in dynamic environments. Based on the Appreciative Systems Model, the model illustrates how the perception of the constant flux of events and ideas leads to strategic intentions based on value and reality judgments, which in turn triggers action to operationalise those understandings. Both formulating the intentions and executing them will change future events, perceived ideas and emerging intentions based on evolving values and standards.
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| 23. |
- Golshan, Behrooz, et al.
(author)
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Digital Capability for Practice : Implications of Appreciative Systems Model on Analysing Organisational Strategies
- 2018
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In: OR60 Annual Conference, 11-13 Sept. 2018, Lancaster University. - Birmingham : The Operational Research Society. ; , s. 215-215
-
Conference paper (peer-reviewed)abstract
- IT-enabled innovations continually disrupt logics of value, competition and organisation in a growing number of industries. Increasingly, value is created, delivered and captured in complex cross-industry value networks through which external resources and capabilities are accessed. Accordingly, strategic intentions for interorganisational collaborations have become an integral part of the overall strategic framework for firms operating in such environments.Driving from the Appreciative Systems Model, Digital capability and Strategy as Practice perspectives, the proposed model illustrates how and why strategic decisions are made and sustained in complex digitalised environments. That is, events and ideas such as technological change, competition, business trends or internal shortcomings leads to formulation of strategic intentions that are validated by the organisational digital capability. The action phase that follows might involve business model reconfiguration and investments in new IS competencies. Lessons learnt during such cycle adding to the newly acquired IS competencies reinforces the organisational digital capability, which elevates the standards used for formulating future appreciations. In line with the emerging literature on the concept of digital capability, the proposed framework accounts for the two-way relationship between IS/IT and organisational strategies. That is, previous investments in IS/IT functions affect standards and perceptions of events and ideas, which lead to changed appreciations. The action phase that follows might include investments in new IS/IT functions which in turn affect the future cycles. The concepts of appreciation and action also comply with the notions of strategy as intended (appreciation) verses strategy as executed (action), and how both of them affect future cycles.
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| 24. |
- Golshan, Behrooz, et al.
(author)
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Methodological Inefficiencies for Investigating Digital Strategy : Application of Appreciative Systems Models for Longitudinal Studies
- 2019
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In: The OR Society Annual Conference OR61, 3-5 September 2019, Sibson Building, Kent University. - : The Operational Research Society. ; , s. 157-158
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Conference paper (peer-reviewed)abstract
- Strategic Information Systems research has faced a significant methodological shortcoming in the recent decades. That is, while scholars appreciate the systemic nature of implications of digital technologies on operational and competitive environments, and the two-way relationship between investments in digital technologies and strategic moves, mainstream analytical approaches fail to grasp such systemic and bidirectional relationships. Consequently, cumulative research does not provide comprehensive contextualising and theorising the implications of emerging digital technologies on digital transformation of organizations, markets and industries. Investigating the process of digital transformation in an insurance company through the lenses of the Appreciative Systems Models for over eight years, we believe that the model can serve as the philosophical underpinning to devise new analytical models for investigating strategic information systems in a holistic perspective.The model starts with two stranded ropes that depict the constant flux of events and ideas in the day-to-day life. Actors perceptions of such events and ideas could lead to interventions, or actions, that are justified through judgments and standers. The key point here is that both appreciations and actions affect not only the future flux of events and ideas, but also standards and values that future appreciations would be judged against. In the contexts of digital transformation, the flux of events and ideas represents technological innovations, disruptions and other emerging factors that shape the operational and competitive environments. Appreciations represent strategic intents that are formed by the managements perceptions and judged by the firms experience in acquiring and levering digital technologies. Actions represent business model reconfigurations in order to execute strategic intents. Using this model to develop a timeline based on each time that the organization undergo a change process, could help scholars, and practitioners alike, better understand emerging strategic intentions against the organizational technological and strategic know-how.
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| 25. |
- Guo, Yang
(author)
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Heterogeneous Knowledge Sharing in eHealth : Modeling, Validation and Application
- 2019
-
Doctoral thesis (other academic/artistic)abstract
- Knowledge sharing has become an important issue in the eHealth field for improving the quality of healthcare service. However, since eHealth subject is a multidisciplinary and cross-organizational area, knowledge sharing is a serious challenge when it comes to developing eHealth systems. Thus, this thesis studies the heterogeneous knowledge sharing in eHealth and proposes a knowledge sharing ontology. The study consists of three main parts: modeling, validation and application.In the modeling part, knowledge sharing in eHealth is studied from two main aspects: the first aspect is the heterogeneous knowledge of different healthcare actors, and the second aspect is the interactivities among various healthcare actors. In this part, the contribution is to propose an Activity Theory based Ontology (ATO) model to highlight and represent these two aspects of eHealth knowledge sharing, which is helpful for designing efficient eHealth systems.In the validation part, a questionnaire based survey is conducted to practically validate the feasibility of the proposed ATO model. The survey results are analyzed to explore the effectiveness of the proposed model for designing efficient knowledge sharing in eHealth. Further, a web based software prototype is constructed to validate the applicability of the ATO model for practical eHealth systems. In this part, the contribution is to explore and show how the proposed ATO model can be validated.In the application part, the importance and usefulness of applying the proposed ATO model to solve two real problems are addressed. These two problems are healthcare decision making and appointment scheduling. There is a similar basic challenge in both these problems: a healthcare provider (e.g., a doctor) needs to provide optimal healthcare service (e.g., suitable medicine or fast treatment) to a healthcare receiver (e.g., a patient). Here, the optimization of the healthcare service needs to be achieved in accordance with eHealth knowledge which is distributed in the system and needs to be shared, such as the doctor’s competence, the patient’s health status, and priority control on patients’ diseases. In this part, the contribution is to propose a smart system called eHealth Appointment Scheduling System (eHASS) based on ATO model.This research work has been presented in eight conference and journal papers, which, along with an introductory chapter, are included in this compilation thesis.
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| 26. |
- Haftor, Darek, et al.
(author)
-
An Information Logistics Research Program
- 2010
-
In: Proceedings of the 4th European Conference on Information Management and Evaluation. - : Reading Academic Publishing Limited. - 9781906638733
-
Conference paper (peer-reviewed)abstract
- Our human and social affairs operate inherently various modes of information sharing; in this we frequently encounter instances where the needed information is not provided to the needing actor, at the right time and cost, and in the right format. To this end, an Information Logistics Research Program has been formulated, grounded both in current research findings and in the actual needs and opportunities of organizations and individuals. The aim of the program is to guide a long term and comprehensive research efforts by indicating the key research domains to be addressed. The formulated research program proposes the following four key research frontiers for Information Logistics: the Information Logistics Operational Models, the Information Logistics Business Models, the Information Needing Actor, and the Information Logistics Foundations. The proposed Research Program also provides suggestions for how to research the defined frontiers.
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| 27. |
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| 28. |
- Haftor, Darek, et al.
(author)
-
In Search for Unity within the Diversity of Information Societies
- 2011
-
In: Information and Communication Technologies, Society and Human Beings: Theory and Framework (Festschrift in honor of Gunilla Bradley). - Hershey, New York : IGI Global. - 9781609600570 - 1609600576 ; , s. 540-546
-
Book chapter (other academic/artistic)abstract
- This final Chapter represents the responsibility, the privilege but also the aspiration of the two editors of this Gunilla Bradley Festschrift. The aspiration here is no less than to identify a key message that emerges out of the contributions in this volume considered as a whole. In other words, the question here is: what do all this research and reasoning say to us? Of course, each reader of this Volume will derive her or his own interpretation and thus also a key message, which we only see as the richness offered by this Festschrift. Therefore, the key message presented here must be regarded only as one possible message that is formed by the two editors’ own predispositions: intellectual, cultural, motivational, and other.
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| 29. |
- Haftor, Darek, et al.
(author)
-
Information Logistics as a Guide for
Research and Practice of e-Maintenance Operations
- 2011
-
In: International Journal of Performability Engineering. - 0973-1318. ; 7:6, s. 593-603
-
Journal article (peer-reviewed)abstract
- Although the development of e-maintenance operations is understood to offer promising opportunities, it seems to be mainly driven by Information and Communication Technologies (ICT) applications development. This is unfortunate, as ICT has no value in itself; rather its benefit comes from the way in which it is utilized within its particular context. Thus, a conceptual framework is proposed to guide both the practice and the research of e-maintenance operations. The framework combines an Industrial Value Chain with a Buyer- Consumer Value Chain, where their intersections articulated in terms of categories derived from Information Logistics. This provides a structure for the conception of e-maintenance that needs to be populated with published research and current e-maintenance practice. This may uncover white spaces where research efforts deserve particular attention and are driven by value generation – for instance, economic. A brief case study, from a leading European truck- manufacturer, illustrates the proposed conceptual framework in application.
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| 30. |
- Haftor, Darek M., et al.
(author)
-
A Review of Information Logistics Research Publications
- 2011. - 1
-
In: Business Information Systems Workshops. - Berlin, Heidelberg : Springer. - 1865-1348 .- 1865-1356. - 9783642253690 - 9783642253706 ; , s. 244-255
-
Conference paper (peer-reviewed)abstract
- ‘Information Logistics’ has presented itself as an intellectual and professional domain addressing the question of timely providence of the right information. A question that emerges then is: What is Information Logistics? To answer this question, a comprehensive review of research publications was conducted, where ‘Information Logistics’ was featured in the publication title. A detailed analysis of the content of these publications identified eleven different research directions, where five are currently active, all in Europe. Among various findings, the results show that these research directions have been pursued independently of each other, addressing different kinds of research questions and contexts, utilising different research approaches, and therefore generating a variety of unrelated research results. All the reviewed research here shows that there are numerous unmet empirical needs in our human and social affairs, as well as a need for intra-disciplinary developments, which calls for a joint mobilisation of the research efforts.
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| 31. |
- Haftor, Darek, M., 1969-, et al.
(author)
-
Information and Communication Technologies, Society and Human Beings: Theory and Framework
- 2010. - 1
-
Book (other academic/artistic)abstract
- There is a real need for an enlightening new volume to explore the recent developments and topical analyses of the psychological and social effects of ICT.Information and Communication Technologies, Society and Human Beings: Theory and Framework addresses the extensive area of effects of ICT on human beings and the interaction between ICT, individuals, organizations, and society. This premier reference source features contributions from over 45 distinguished researchers from around the world, each presenting high quality research on social informatics, human computer interaction, organizational behavior, and macro-ergonomics. This unique publication is perfect for students, teachers, researchers, engineers, practitioners, managers, policy-makers, and media alike.
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| 32. |
- Haftor, Darek, et al.
(author)
-
Research and Practice Agenda of Industrial e-Maintenance: Information Logistics as a Driver for Development
- 2010
-
In: Proceedings of the <em>1st International Congress on eMaintenance</em>. - Luleå. - 9789174391206 ; , s. 56-61
-
Conference paper (peer-reviewed)abstract
- This paper presents an inquiry into the domain of e-maintenance, particularly of industrial entities. As a domain of research and practice, e-maintenance is understood to offer great opportunities, however it seems to be driven by the development of applications of Information and Communication Technology (ICT). This ICT-driven approach is unfortunate, as ICT has no value in itself, rather its benefit comes for how it processes information, and more broadly how it forms its contextual activities. To remedy this situation, a conceptual framework is proposed, to guide both the practice and the research of e-maintenance operations. This framework combines the seminal Industrial Value Chain framework and then the Buyer-Consumer Value Chain, and articulates their intersection with a set of defined categories derived from Information Logistics. This provides one possible structure for the conception of e-maintenance, which needs to be populated with the published research and practice results. This, in turn, may uncover white spaces where research efforts deserve particular attention and are driven by value generation – whether economic or other – instead of experimental ICT application developments. The presentation of this framework is accompanied with a brief example that contrasts an event-driven versus a plan-driven approach to e-maintenance.
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| 33. |
- Haftor, Darek, et al.
(author)
-
Ten Guidelines for the Implementation of Information Systems : Research in Progress
- 2008
-
In: Proceedings of the 31th Information Systems Research Seminar in Scandinavia, IRIS 31. - Åre, Sweden. - 9789186073121
-
Conference paper (peer-reviewed)abstract
- This paper presents a Model for Implementation of Information Systems (IS). Its focusis on the organizational aspects of an IS implementation, where the objective is tosecure that the to-be IS users will use the to-be IS; hence hardware, software, andother aspects of the information technology itself are not accounted by this model.The key challenge addressed here is the many reported failures of IS implementationas derived from the organizational challenges rather than purely informationtechnology. The proposed model is built on the so-called Organization InformationSystem paradigm that regards an organization and its IS as one conceptual unitrather than considering the IS as an adjunct to the organization – the latter typical forthe conventional Management Information System paradigm. Therefore, the ISimplementation is contextualised within a process for the development oforganizations, and proposes the “Effect-Behaviour-Resource-Influence Loop” as amechanism of change, of the changed organization. In this, it is the influence of theresources – human and machines – that changes the behaviour that in turn leads tothe change of effects, toward the desired state. Further, the proposed Model forInformation System Implementation provides also three needs of an organization tobe subjected of an IS intervention; these are the “change Motivation”, the “changeCapability”, and the “change Ability”. The proposed model is an outcome of a set ofcase studies of IS implementation, conducted in an Action Research mode, andinformed by selected theoretical bodies as well as the empirical challenge tosuccessfully implement an IS. The key contribution of this model is its empiricalexperience and its comprehensive approach to an IS implementation, rather than ananalytical focusing on a few variables only. However, the proposed model is still in itshypothetical phase of theory development, and is in a need of both further crossfertilisationwith various theoretical bodies as well as further empirical experience,where validations and modifications are made.
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| 34. |
- Hajrizi, Edmond, et al.
(author)
-
The UBT Knowledge Center : A Collaborative Design Approach
- 2017
-
In: Proceedings UBT 6th Annual International Conference 27-29 october, 2017. - : UBT Higher Education Institution. - 9789951437547 ; , s. 5-11
-
Conference paper (peer-reviewed)abstract
- In setting the institutional vision for University for Business and Technology in 2001,founder Dr. Edmond Hajrizi sought to educate Kosovo students to become active contributors tothe society and in the workplace, within the country, the Balkans region, and beyond. The UBTKnowledge Center initiative extends the founding vision of national development through highereducation. Since local knowledge, identity, and learning are necessarily situated, Kosovarstudents, faculty, staff, and administrators serve as topical experts and international educatorsfrom Sweden and the United States serve as design facilitators for this collaborative project. Thispaper presents the vision for and concept of the Knowledge Center, followed by reflections onthe process so far and anticipated future actions.
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| 35. |
- Hajrizi, Edmond, et al.
(author)
-
The UBT Knowledge Center : A Collaborative Design Approach
- 2017
-
In: International Journal of Business and Technology. - : UBT Knowledge Center. - 2223-8387. ; 6:1
-
Journal article (peer-reviewed)abstract
- In setting the institutional vision for University for Business and Technology in 2001, founder Dr. Edmond Hajrizi sought to educate Kosovo students to become active contributors to the society and in the workplace, within the country, the Balkans region, and beyond. The UBT Knowledge Center initiative extends the founding vision of national development through higher education. Since local knowledge, identity, and learning are necessarily situated, Kosovar students, faculty, staff, and administrators serve as topical experts and international educators from Sweden and the United States serve as design facilitators. Participatory design commenced in April 2017 when international faculty from Sweden and the United States co-taught a graduate level course, Information Systems Analysis, Design, and Modelling, at the Pristina campus. Working with UBT administrators, directors, managers, and librarians, students worked in teams to co-design three essential parts of a holistic Knowledge Center ecosystem: a digital environment to advance local knowledge visibility, an organizational environment to enhance boundary crossing collaboration, and a digital academic library environment to enable discovery of and access to published academic scholarship. Following these ‘learn by doing’ instructional activities, exploratory knowledge management discussions produced a Knowledge Center concept paper in July 2017, with funding from the Fulbright Specialist Program. The white paper recognizes the social context of learning – that knowledge is acquired and understood through action, interaction, and sharing with others. It thereby anticipates the social relationships necessary for information exchange and knowledge creation, oftentimes enabled by technology, for knowledge incubation in the university and beyond. This collaborative design approach anticipates continuing to convene multidisciplinary conversations and to integrate interdisciplinary coursework into realization of the University’s founding knowledge vision which recognizes the critical importance of developing new and more complex ways for connecting people, information, and technology in the university and with the society. In response, the UBT Knowledge Center aims to foster knowledge creation which curates and preserves intellectual, cultural, national, and regional resources for future generations.
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| 36. |
- Hajrizi, Edmond, et al.
(author)
-
University for Business and Technology University Libraries and Knowledge Center : A Concept Paper
- 2017
-
In: 8th International Conference Information Systems and Technology Innovations, Tirana, Albania, June 23-24, 2017..
-
Conference paper (peer-reviewed)abstract
- The most significant innovation enables the realization of far greater human potential. The catalyst of such creativity in higher education is the acquisition of new knowledge and the living of new experiences. Then, within innovation and incubation environments, new thinking enriches knowledge handed down from previous generations, enlivens contemporary lives and informs future growth. Emergent knowledge encourages recognition of the limitations of traditional academic disciplines, exploration of new interdisciplinary frontiers, and, from this, novel transdisciplinary insights that unlock human potential and improve human conditions.In response, the University for Business and Technology intends to build collaboration environments to enable discovery and access, interpretation and analysis, creation and sharing of knowledge. These aspirations recognize the synergies possible when individual discovery is reinforced by collective inquiry with the shared purpose of using information to learn to create knowledge together. Further, this UBT planning initiative acknowledges that societal progress, whether local or global, ultimately depends on catalyzing, fortifying, and affirming human inquiry. So enabling environments will place humans at the center of the knowledge creation spaces and places that aim to advance participant capabilities to meet the demands of working in a global marketplace and living in a global society.
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| 37. |
- Hamidi, Ali, et al.
(author)
-
A Complementary View to Computational Thinking and Its Interplay with Systems Thinking
- 2023
-
In: Education Sciences. - : MDPI. - 2227-7102. ; 13:2
-
Journal article (peer-reviewed)abstract
- Computational Thinking (CT) pervasively shares its methods, practices, and dispositions across other disciplines as a new way of thinking about problem-solving. Few studies have been carried out studying CT from an Information Systems (IS) perspective. This study elaborates on how systems thinking (ST), an acknowledged theory in the IS field, bonds to CT to address some well-known common issues related to CT such as reductionism and dogmatism and to supplement the computing nature of CT with behavioral and societal facets involved in its implications. We studied how ST is applied to CT research in the literature. To do so, two primary approaches have been identified that link ST and CT. First, ST is embedded in CT practices meaning that ST is considered as a component of CT. Second, ST and CT are parallelly studied, and ST is considered as a supplementary concept to CT. Correspondingly, we propose a complementary approach that looks at CT from the ST lenses to provide a clearer picture of CT in an educational context. Moreover, we expect this new perspective can help to broaden the development of educational CT concepts and scenarios by including new notions such as framework, interpretation, norms, paradigm, and context.
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| 38. |
- Hamidi, Ali
(author)
-
A Systems Thinking Approach to Computational Thinking in Education
- 2023
-
Licentiate thesis (other academic/artistic)abstract
- In today's rapidly changing world, the acquisition of essential skills is crucial for the success of young individuals. Among these skills, computational thinking (CT) plays a vital role in problem-solving and adapting to the complex and evolving demands of the 21st century. However, there is a need to explore the integration of other thinking skills alongside CT, as well as their application in educational settings.This study aims to address the gap in knowledge regarding the application of systems thinking to the development of CT and its integration into education. The primary objective is to explore the relationship between systems thinking and CT, providing a contextual framework for existing studies that focus on systems thinking in relation to CT. Additionally, the study explores how systems thinking can be applied to CT within educational contexts. By incorporating a systems thinking approach, a broader examination of the various factors involved in CT, including the technological landscape, individual skills and knowledge, and the social and cultural context, can be achieved.The thesis comprises three papers that describe research efforts conducted over three years. These projects focused on CT development using educational robotics and maker technologies, aiming to build and enhance CT skills among individuals of different ages and perspectives. The findings of the research efforts are synthesized and consolidated using the systemic FMA model, a comprehensive model that interconnects the frameworks of ideas, methodology, and the area of interest. This model conceptualizes CT practices as a system encompassing emergent properties, multiple perspectives, design interventions, and social and ethical considerations. The adopted FMA model enables methodological pluralism and facilitates critical examination of the boundaries of CT development, leading to conceptual and practical changes.The research contributes to the field of CT by providing insights into its theoretical foundations and practical applications, informing and guiding educational practices that are associated with CT.
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| 39. |
- Hattinger, Monika, 1969-
(author)
-
Co-constructing Expertise : Competence Development through Work-Integrated e-Learning in joint Industry-University Collaboration
- 2018
-
Doctoral thesis (other academic/artistic)abstract
- This thesis is inter-disciplinary and proceed from the ongoing challenges of the increased digitalization, automation and robotization that impact the manufacturing industry's emergent need of high-qualified practitioners. Digitalization also challenges universities to open up to external collaboration and to design blended e-learning targeting industry knowledge needs. The studies take up on such challenges and explore inter-organizational collaborations and forms of knowledge construction to strengthen engineering competences integrated inwork in a way that enables manufacturing companies to remain effective and to be prepared for future industrial transformations. The objective is to explore how mutual construction of knowledge emerge through learning activities between multiple actors in a joint industry-university collaborative e-learning practice. The empirical setting is a new type of collaborative course concept developed within the project ProdEx. The project comprise a network of industries and one university in a longitudinal design and implementation process of blended and work-integrated e-learning. This initiative was explored with a collaborative action research approach integrated with five studies, from four perspectives, the industry managers, the practitioners, the research teachers and the course unit. Negotiated knotworking, from cultural-historical activity theory, became a central theoretical concept and a working tool to examine how managers, practitioners and research teachers together negotiated production technology knowledge content and e-learning design towards future workplace transformations. This concept was used to further understand how co-construction of knowledge was developing over time into a richer concept. The results contributes to a wider understanding of how co-construction of knowledge in an e-learning design practice was developing into stronger relations between actors and into more stable courses. Real learning cases and digital labs support theory-practical intertwining of mutual learning of active participation between practitioners and ix research teachers. Initial e-learning technology failures and pedagogical mistakes in the courses were easier to overcome, than issues concerning continuous company support for course participation. Matching industry competence needs with university research fields is continuously challenging. Practitioners' aiming for personal continuous competence development on university level created critical and high-qualitative performances and valuable engagement throughout the process of co-construction of knowledge. The knowledge co-construction became a two-way development, pushing research teachers to active involve and consider practitioners' industry experiences concerning learning content, pedagogical strategies and e-learning forms. While earlier research has discussed the problems of crossing boundaries between industry and university, overall findings show that industry and university actors are crossing boundaries when they mutually co-construct knowledge in an elearningpractice. Co-construction of knowledge entail mutual trust, sideways and interactive learning in a collaborative context. The main contribution suggested in the thesis is that co-constructing expertise entail three levels of activities among actors; to have insight into the purposes and practices of others (relational expertise), the capacity to transform the problems of a practice and together build common knowledge (distributed expertise), and finally the capacity of mutually co-construct knowledge acted upon in practice towards work-integrated transformations (co-constructing expertise).
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| 40. |
- Holst, Marita, et al.
(author)
-
An application of Ba : deconstructing formative processes in multdisciplinary work groups
- 2005
-
In: International Journal of Knowledge, Culture and Change Management. - 1447-9524 .- 1447-9575. ; 4, s. 1051-59
-
Journal article (peer-reviewed)abstract
- The paper draws on an empirical study and examines how new multidisciplinary groups interact to create a shared context for knowledge work. Within the context of the campus-wide commitment to transform itself into a "Creative University", Luleå University of Technology explores new ways to further collaborative multidisciplinary knowledge-creation. Multidisciplinary knowledge areas, such as "Media, Music and Technology", have been defined, originating in multifaceted and complex problems. New knowledge will be shaped through enabling organisational processes created among participants dedicated to realising the full potential of the organisational commitment. Enabling the development of organisational knowledge implies that people from different disciplines - e.g., engineering and social sciences - cooperate and thereby share and use information which they convert into knowledge. The fact that these groups work in partnership in a logical, not physical, organisation leads to questions about how they organise their work, how they communicate, and interact, and where they meet physically, mentally and virtually, and for what purposes. The authors conducted semi-structured interviews with selected employees with the intention of learning from group-members in the new multidisciplinary organisational project. Interview data were analysed in terms of Ba elements. Ba is a perception of a place - which can be virtual, mental or physical - with a shared purpose. Ba provides guidance on "making sense of" how an organisation works and why it works the way it does in relation to knowledge-creation. Predicated on grounded theory about cross-functional work transcending traditional boundaries, Ba can also serve as a framework for designing sustainable new processes that create organisational learning, where information and communication technology are the driving forces.
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| 41. |
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| 42. |
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| 43. |
- Holst, Marita, et al.
(author)
-
Framing multidisciplinary teams : sense making through the POM model
- 2006
-
In: Integrating Visions of Technology. - : CPTS. - 9080771856 - 9789080771857 ; , s. 111-140
-
Conference paper (peer-reviewed)abstract
- In this paper we focus on Living Labs for promoting and developing collaborative working environments (CWEs). The issues we address in this context are related to knowledge-sharing for innovation. More precisely we explore methodologies for appreciative inquiry that stimulate creativity and facilitate the process for co-creative needfinding and innovation. Additionally we contribute to a European state-of-the-art in utilizing Living Labs to user-centric ICT innovation and to establishing a foundation for a European Network of Living Labs. A pan-European Network of Living Labs brings the extreme benefit of leveraging the concept of a Europe of Regions. However, when interactions are conducted at a distance across organisational, geographical and cultural boundaries, placing at risk the overall competiveness of an organisation, the challenge is to develop tools, methods, and work-practices to manage this interaction. This is the aim of this research. The context and content for this paper is transformation processes in higher education in which knowledge from distinct disciplines are integrated into new multidisciplinary education and research. Checkland's and Holwell's model of Process for Organisational Meanings (POM) is used to present and appreciate the efficacy of these set-up processes. The POM-model is found to be useful for making sense of design work across boundaries and for identifying best practices as it visually represents the important processes of making meaning by interactions among participants in various organisational settings and by means of technology. The results of the study point to best practices for creating shared vision across disciplinary boundaries. Shared visions enable knowledge creation and integration, in turn generating common ground for aligned action and design. Important insights for how to cultivate the fragile processes of setting up multidisciplinary teams are currently lacking. Hence, the findings from this study contribute to set up of multidisciplinary teams successfully. Aware of the start up issues, chances of successful implementation will be enhanced.
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| 44. |
- Holst, Marita, et al.
(author)
-
The creation of a shared context in a multdisciplinary setting
- 2004
-
Conference paper (peer-reviewed)abstract
- The paper draws on an empirical study and examines how new multidisciplinary groups interact to create a shared context for knowledge work. Within the context of the campus-wide commitment to transform into a ﾓCreative Universityﾔ, Luleå University of Technology explores new ways to further collaborative multidisciplinary knowledge creation. Multidisciplinary knowledge areas, such as ﾑMedia, Music and Technologyﾒ, have been defined, with origins in multifaceted and complex problems. New knowledge will be created through enabling environmental processes created among participants committed to realizing the full potential of the organizational commitment. Enabling the development of organizational knowledge implies that people from different disciplines - e.g., engineering and social sciences - cooperate and thereby share and use information which they convert into knowledge. The fact that these groups work in partnership in a logical, not physical, organization leads to questions about how they organize their work, how they communicate, and interact, and where they meet physically, mentally and virtually, and for what purposes. With the intention of learning from group members in a new multidisciplinary organizational project, the authors conducted semi-structured interviews with selected employees. Interview data were analysed in terms of Ba elements. Ba is a perception of a place - which can be virtual, mental or physical - with a shared purpose. Ba provides guidance on ﾑmaking senseﾒ of how an organisation works and why it works the way it does in relation to knowledge creation. Predicated on grounded theory about crossfunctional work transcending traditional boundaries, Ba can also serve as a framework for designing sustainable new processes that create organizational learning, where information and communication technology are driving forces.
|
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| 45. |
-
Information and Communication Technologies, Society and Human Beings: Theory and Framework (Festschrift in honor of Gunilla Bradley)
- 2011
-
Editorial collection (other academic/artistic)abstract
- Information and Communication Technologies, Society and Human Beings: Theory and Framework addresses the extensive area of effects of ICT on human beings and the interaction between ICT, individuals, organizations, and society. This premier reference source features contributions from over 45 distinguished researchers from around the world, each presenting high quality research on social informatics, human computer interaction, organizational behavior, and macro-ergonomics. This unique publication is perfect for students, teachers, researchers, engineers, practitioners, managers, policy-makers, and media alike.
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| 46. |
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| 47. |
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| 48. |
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| 49. |
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| 50. |
- Jansson, Maria, et al.
(author)
-
Participation in e-home healthcare @ North Calotte
- 2008
-
In: Proceedings of the 5th Nordic Conference on Human-Computer Interaction: Building Bridges 2008, Lund, Sweden October 20 - 22, 2008.. - New York : ACM Press. - 9781595937049 ; , s. 192-200, s. 192-200
-
Conference paper (peer-reviewed)abstract
- Participation and the contribution of participatory design methods and techniques are explored in the context of a Scandinavian Home Healthcare project. The project was undertaken during 2004--2005. Its aim was to introduce mobile ICT equipment to health care workers in order to improve planning, including quality and precision of information exchange. The study was designed according to Participatory Action Research and Participatory Design principles. Methods employed in the project were observations, interviews, future workshops, and story boards to actively involve different stakeholders. The experience of the project indicates that, although the rhetoric was that of a participatory design and research project, participants are not equally regarded in terms of experiences and knowledge of the actual practice. Assumptions about technology influence development and implementation at the expense of the actual care activity. Further, participation and participatory design techniques used in the project demonstrate the complexity of home healthcare and the necessity to involve all the different occupational groups involved in the care of the client. However, organisational boundaries reinforced shortcomings in crossfunctional and cross organisational cooperation. A final conclusion is that time for collaborative and collegial reflections is a necessity to support the learning process.
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