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1.
  • Andriopoulos, Thanos, et al. (författare)
  • Commencement of and Retention in Web-Based Interventions and Response to Prompts and Reminders : Longitudinal Observational Study Based on Two Randomized Controlled Trials
  • 2021
  • Ingår i: Journal of Medical Internet Research. - : JMIR Publications. - 1438-8871. ; 23:3
  • Tidskriftsartikel (refereegranskat)abstract
    • Background: Web-based interventions are effective for several psychological problems. However, recruitment, adherence, and missing data are challenges when evaluating these interventions. Objective: This study aimed to describe the use patterns during the commencement phase, possible retention patterns (continuation of data provision), and responses to prompts and reminders among participants in 2 randomized controlled trials (RCTs) evaluating web-based interventions. Methods: Data on use patterns logged in 2 RCTs aiming to reduce symptoms of anxiety and depression among adult patients recently diagnosed with cancer (AdultCan RCT) and patients with a recent myocardial infarction (Heart RCT) were analyzed. The web-based intervention in the AdultCan trial consisted of unguided self-help and psychoeducation and that in the Heart trial consisted of therapist-supported cognitive behavioral therapy. In total, 2360 participants' use patterns at first log-in, including data collection at baseline (ie, commencement) and at 2 follow-ups, were analyzed. Both the intervention and comparison groups were analyzed. Results: At commencement, 70.85% (909/1283) and 86.82% (935/1077) of the participants in AdultCan and Heart RCTs, respectively, logged in and completed baseline data collection after receiving a welcome email with log-in credentials. The median duration of the first log-in was 44 minutes and 38 minutes in AdultCan and Heart RCTs, respectively. Slightly less than half of the participants' first log-ins were completed outside standard office hours. More than 80% (92/114 and 103/111) of the participants in both trials explored the intervention within 2 weeks of being randomized to the treatment group, with a median duration of 7 minutes and 47 minutes in AdultCan and Heart RCTs, respectively. There was a significant association between intervention exploration time during the first 2 weeks and retention in the Heart trial but not in the AdultCan trial. However, the control group was most likely to retain and provide complete follow-up data. Across the 3 time points of data collection explored in this study, the proportion of participants responding to all questionnaires within 1 week from the prompt, without a reminder, varied between 35.45% (413/1165) and 66.3% (112/169). After 2 reminders, up to 97.6% (165/169) of the participants responded. Conclusions: Most participants in both RCTs completed the baseline questionnaires within 1 week of receiving the welcome email. Approximately half of them answered questions at baseline data collection outside office hours, suggesting that the time flexibility inherent in web-based interventions contributes to commencement and use. In contrast to what was expected, the intervention groups generally had lower completion rates than the comparison groups. About half of the participants completed the questionnaires without a reminder, but thereafter, reminders contributed to both baseline and follow-up retention, suggesting they were effective. Strategies to increase commencement of and retention in eHealth interventions are important for the future development of effective interventions and relevant research.
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2.
  • Goldkuhl, Göran, et al. (författare)
  • A Design Science Approach to Information Systems Education
  • 2017
  • Ingår i: Designing The Digital Transformation, Desrist 2017. - Cham : Springer. - 9783319591438 - 9783319591445 ; , s. 383-397
  • Konferensbidrag (refereegranskat)abstract
    • Information systems (IS) education is concerned with design and management of information systems. To be prepared to work as an IS practitioner, there is a need for training in design issues during education. This paper investigates what a design science approach would imply for IS education. Such an IS education approach is elaborated and synthesized in eight principles: (1) Exploit resonance between IS research and IS development, (2) conduct theory-informed design-exercises, (3) conduct practice-inspired design-exercises, (4) alternate between the concrete and the abstract, (5) reflect based on experiences for own design-theoretical synthesis, (6) evaluate design processes and design products, (7) archive design reflections in a knowledge diary, (8) compile design artifacts into a portfolio. One key characteristic of design science (DS) is the integration of research and design. A DS approach to IS education means an integration of design and learning. This education approach is theoretically grounded in IS design science literature and also broader in literature of design inquiry (Dewey), experiential learning theory (Kolb) and education of the reflective practitioner (Schön).
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3.
  • Goldkuhl, Göran, et al. (författare)
  • Design Science Theorizing : The Contribution of Practical Theory
  • 2021
  • Ingår i: Advancing Information Systems Theories. - Cham : Palgrave Macmillan. - 9783030648831 - 9783030648848 - 9783030648862 ; , s. 239-273
  • Bokkapitel (refereegranskat)abstract
    • Information systems research is often conducted as engaged scholarship—collaborative work with practitioners to somehow improve the world and articulate new knowledge through gained experiences and reflection. In information systems, engaged scholarship often manifests as design science research. In this chapter, we argue that the design science discourse has been biased towards theorizing with a focus on design knowledge for a particular domain of artifacts and practices. We propose that design science also offers an opportunity to theorize instrumentalities through and for inquiry. Drawing from pragmatist epistemology as well as ideas on theorizing in management research, we adopt a case view on design science. We outline a view on the theorizing process in design science and propose practical theories as instrumental and emergent tools for design inquiry and as viable and important knowledge outcomes of design science. Finally, we discuss implications for design science research cases and how this can contribute to a cumulative knowledge evolution.
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4.
  • Grönqvist, Helena, 1975-, et al. (författare)
  • Fifteen Challenges in Establishing a Multidisciplinary Research Program on eHealth Research in a University Setting : A Case Study
  • 2017
  • Ingår i: Journal of Medical Internet Research. - : JMIR Publications Inc.. - 1438-8871. ; 19:5
  • Tidskriftsartikel (refereegranskat)abstract
    • BACKGROUND:U-CARE is a multidisciplinary eHealth research program that involves the disciplines of caring science, clinical psychology, health economics, information systems, and medical science. It was set up from scratch in a university setting in 2010, funded by a governmental initiative. While establishing the research program, many challenges were faced. Systematic documentation of experiences from establishing new research environments is scarce.OBJECTIVE:The aim of this paper was to describe the challenges of establishing a publicly funded multidisciplinary eHealth research environment.METHODS:Researchers involved in developing the research program U-CARE identified challenges in the formal documentation and by reflecting on their experience of developing the program. The authors discussed the content and organization of challenges into themes until consensus was reached.RESULTS:The authors identified 15 major challenges, some general to establishing a new research environment and some specific for multidisciplinary eHealth programs. The challenges were organized into 6 themes: Organization, Communication, Implementation, Legislation, Software development, and Multidisciplinarity.CONCLUSIONS:Several challenges were faced during the development of the program and several accomplishments were made. By sharing our experience, we hope to help other research groups embarking on a similar journey to be prepared for some of the challenges they are likely to face on their way.
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5.
  • Igelström, Helena, 1976-, et al. (författare)
  • User Experiences of an Internet-Based Stepped-Care Intervention for Individuals With Cancer and Concurrent Symptoms of Anxiety or Depression (the U-CARE AdultCan Trial) : Qualitative Study
  • 2020
  • Ingår i: Journal of Medical Internet Research. - : JMIR PUBLICATIONS, INC. - 1438-8871. ; 22:5
  • Tidskriftsartikel (refereegranskat)abstract
    • Background: The internet-based stepped-care intervention iCAN-DO, used in the multicenter randomized controlled trial AdultCan, was developed for adult patients undergoing treatment for cancer and concurrently experiencing anxiety or depressive symptoms. iCAN-DO aimed to decrease symptoms of anxiety or depression. Step 1 comprises access to a library with psychoeducational material and a peer-support section, as well as the possibility to pose questions to a nurse. Step 2 of the intervention offers treatment consisting of internet-based cognitive behavioral therapy (iCBT) to participants still experiencing anxiety or depression at 1, 4, or 7 months after inclusion.Objective: The study aimed to explore user experiences of delivery, design, and structure of iCAN-DO from the perspective of people with cancer.Methods: We studied user experiences by interviewing 15 informants individually: 10 women with breast cancer (67%), 4 men with prostate cancer (27%), and 1 man with colorectal cancer (7%) with a mean age 58.9 years (SD 8.9). The interviews focused on informants' perceptions of ease of use and of system design and structure. Informants had been included in iCAN-DO for at least 7 months. They were purposefully selected based on activity in Step 1, participation in iCBT (ie, Step 2), gender, and diagnosis.Results: Of the 15 informants, 6 had been offered iCBT (40%). All informants used the internet on a daily basis, but 2 (13%) described themselves as very inexperienced computer users. The analysis revealed three subthemes, concerning how user experiences were affected by disease-specific factors and side effects (User experience in the context of cancer), technical problems (Technical struggles require patience and troubleshooting), and the structure and design of iCAN-DO (Appealing and usable, but rather simple).Conclusions: The results indicate that user experiences were affected by informants' life situations, the technical aspects and the design of iCAN-DO, and informants' preferences. The results have generated some developments feasible to launch during the ongoing study, but if iCAN-DO is to be used beyond research interest, a greater level of tailoring of information, features, and design may be needed to improve user experiences. The use of recurrent questionnaires during the treatment period may highlight an individual's health, but also function as a motivator showing improvements over time.
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6.
  • Morana, Stefan, et al. (författare)
  • Tool Support for Design Science Research - Towards a Software Ecosystem : A Report from a DESRIST 2017 Workshop
  • 2018
  • Ingår i: Communications of the Association for Information Systems. - : Association for Information Systems. - 1529-3181. ; 43, s. 237-256
  • Tidskriftsartikel (refereegranskat)abstract
    • The information systems (IS) field contains a rich body of knowledge on approaches, methods, and frameworks that supports researchers in conducting design science research (DSR). It also contains some consensus about the key elements of DSR projects-such as problem identification, design, implementation, evaluation, and abstraction of design knowledge. Still, we lack any commonly accepted tools that address the needs of DSR scholars who seek to structure, manage, and present their projects. Indeed, DSR endeavors, which are often complex and multi-faceted in nature and involve various stakeholders (e.g., researchers, developers, practitioners, and others), require the support that such tools provide. Thus, to investigate the tools that DSR scholars actually need to effectively and efficiently perform their work, we conducted an open workshop with DSR scholars at the 2017 DESRIST conference in Karlsruhe, Germany, to debate 1) the general requirement categories of DSR tool support and 2) the more specific requirements. This paper reports on the results from this workshop. Specifically, we identify nine categories of requirements that fall into the three broad phases (pre-design, design, and post design) and that contribute to a software ecosystem for supporting DSR endeavors.
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7.
  • Mustafa, Mudassir Imran, et al. (författare)
  • Design Principles for Research Data Export : Lessons Learned in e-Health Design Research
  • 2013
  • Ingår i: Design Science at the Intersection of Physical and Virtual Design. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642388262 ; , s. 34-49
  • Konferensbidrag (refereegranskat)abstract
    •  Information technology (IT) allows for large-scale data collection and data analysis, e.g. through logs of user behavior and online surveys. While the issue of structured access to data is extremely important, previous research has not sufficiently emphasized design of data export for research purposes. If researchers are to make their data accessible, they must be empowered to export data in a flexible manner. In this paper, we employ action design research to develop design principles for data export in an e-Health context. Design is in- formed by a sociomaterial world-view, object-oriented patterns and principles, and usability goals. Through three build-intervene-evaluate cycles in an empiri- cal setting where randomized controlled trials are designed, we propose nine design principles and a conceptual architecture for data export. Implications for research and practice are discussed. 
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8.
  • Rafiq, Asma, 1987-, et al. (författare)
  • Boundary Resources Dependency in Third-Party Development from the Developer's Perspective
  • 2013
  • Konferensbidrag (refereegranskat)abstract
    • The purpose of this paper is to explore issues pertaining to the devel- opment of third-party applications aimed to be hosted at software platforms. While prior research has addressed design challenges in platform design, and suggested a boundary resources model to understand such design, we argue that the application developers’ perspective has not yet been scrutinized. Drawing on design experiences from application development for the Facebook platform, we suggest further elaboration of the boundary resources model for software platforms. Our results show that the developers and applications are highly af- fected by the unpredictability of software platforms. Based on an empirically justified account of experience with boundary resources dependencies, we pro- pose a set of implications for third-party development as well as platform development and maintenance. The study should be helpful in determining the influence of boundary resources on third-party developers and applications whilst planning for application development on such platforms. It should also be useful to platform owners involved in the development and maintenance of boundary resources for third-party development.
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9.
  • Rahman, Mohammad Hafijur, et al. (författare)
  • Respondent Behavior Logging : A Design Science Research Inquiry into Web Survey Paradata
  • 2021
  • Ingår i: The Next Wave of Sociotechnical Design. - Cham : Springer Nature. - 9783030824044 - 9783030824044 ; , s. 248-259
  • Konferensbidrag (refereegranskat)abstract
    • This paper introduces a framework for Respondent Behavior Logging (RBL), consisting of static and dynamic models that conceptualize respondent behavior when filling in online questionnaires, and visualization techniques and measurement constructs for RBL data. Web survey design may benefit from paradata logging as a technique for evaluation, since such data may prove useful during the re-design of questionnaires. Although other aspects of online surveys have attracted considerable attention both in the industry and in literature, it is still underexplored how the Web may leverage new and innovative techniques to support survey design. The RBL framework is evaluated using a focus group and through an experimental survey with 120 participants. We elaborate on implications for research and practice in an informed argument.
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10.
  • Sjöström, Jonas, 1974- (författare)
  • A Critical Perspective on Interaction Design Patterns as Theory Representation
  • 2010
  • Ingår i: ECIS 2010 Proceedings.
  • Konferensbidrag (refereegranskat)abstract
    • This paper provides an interpretation of interaction design patterns from the perspective of design-oriented research in information systems. It is concluded that interaction design patterns do not meet certain ideals for contemporary information systems design theory: Rigor, practical utility, novelty/innovation, acknowledgement of the social setting, and cumulative research. The lack of explicit ideals governing the formulation of interaction design patterns is discussed, and implications for research are drawn. 
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11.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • An Educational Interaction Model for Curriculum Design and Evolution
  • 2021
  • Ingår i: International Conference on Information Systems (ICIS) 2021. - Austin : Association for Information Systems. - 9781733632591
  • Konferensbidrag (refereegranskat)abstract
    • In this short paper, we report from a case study addressing complexities of IS curriculum design. In a design science research process, we build on literature as well as workshops with IS practitioners in the design of two IS bachelor programs. Drawing from experiences from the process, we abstract the educational interaction model (EIM). Based on the identified types of stakeholder interaction, we articulate five considerations for IS curriculum design and evolution. Future work will focus on testing and further developing the EIM model in evaluation and design of IS curricula.
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12.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • An Emerging Collaboration Model for e-Government Projects
  • 2010
  • Ingår i: Proceedings of the 7th Scandinavian Workshop on eGovernment (SWEG2010).
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • This paper reports on a design-oriented action research project in the Swedish municipal sector. A model for stakeholder collaboration in projects is presented, based on three iterations of design and evaluation. The model has been informed by empirical evaluations, as well as theoretical arguments from the fields of knowledge management, (multiple) project management, information systems actability theory, and open innovation.
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13.
  • Sjöström, Jonas, 1974- (författare)
  • DeProX : A Design Process Exploration Tool
  • 2017
  • Ingår i: Designing The Digital Transformation, Desrist 2017. - Cham : Springer. - 9783319591445 - 9783319591438 ; , s. 447-451
  • Konferensbidrag (refereegranskat)abstract
    • In exploratory design science research, research questions emerge as the design process progresses. Researchers are faced with the complex task of reconstructing design rationale, i.e. retrospectively scrutinizing certain aspects of the design process. While such a task may be challenging due to social and technical complexities, we present a software prototype to support design process exploration. The software produces visualizations and facilitates exploration by scanning design process data from source code repositories and document collections. We tentatively assess the software by accounting for its use in two design science research projects. Implications for research and practice are discussed.
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14.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Design Principles for Machine Learning Based Clinical Decision Support Systems : A Design Science Study
  • 2024
  • Ingår i: Design Science Research for a Resilient Future. - Cham : Springer. - 9783031611742 - 9783031611759 ; , s. 109-122
  • Konferensbidrag (refereegranskat)abstract
    • Employing a design science research approach building on four modes of inquiry, this study presents a Clinical Decision Support System for predicting heart failure readmissions, combining machine learning, inpatient care process analysis, and user experience design. It introduces three key design principles: contextual integration, actionable insights, and adaptive explanation levels, to support the design of decision support in clinical settings. The research, while focused on a specific healthcare context, offers a model for integrating technical precision and user-centric design in inpatient care processes, suggesting broader applications and future research directions in diverse healthcare environments. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
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15.
  • Sjöström, Jonas, 1974- (författare)
  • Designing Information Systems : A pragmatic account
  • 2010
  • Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • Information technology (IT) plays an increasingly important role for individuals, organizations, markets, and society as a whole. IT systems are artefacts (human made objects) designed for various purposes. Given the multiple-purpose characteristics of computers, such artefacts may, for example, support workflows, perform advanced calculations, support human communication and socialization, enable delivery of services and digital products, facilitate learning, or simply entertain. The diverging application areas for IT present a challenge to designers who, as a consequence, have to address increasingly divergent design situations. There have been numerous arguments suggesting that the IT artefact has been 'taken for granted', and needs to be understood and conceptualized better within information systems (IS) research. This thesis is based on the pragmatist notion that one important value of IT resides in its potential to support human collaboration. Such a belief has implications for the development of (1) knowledge aimed for action, change and improvement; (2) knowledge about actions, activities and practices; and (3) knowledge through action, experimentation and exploration. A view of the IT artefact is outlined, showing it as part of a social and technological context. IT artefact design is explained in relation to the induction of social change. The notion of stakeholder-centric design is advocated, along with practical theory to promote a situated understanding of use qualities and design ideals. A set of meta-theoretical implications for design-oriented IS research is proposed. The research process consisted of five inquiries into different IT-reliant social contexts. In the first four inquiries, social and communicative qualities of IT artefacts were assessed, governed primarily by Dewey's notion of inquiry as a theory of knowledge. The fifth inquiry was a large-scale action research project, including interventions into the social setting, and the design and implementation of a new IT artefact into that setting.
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16.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Designing Software for Online Randomized Controlled Trials
  • 2021
  • Ingår i: The Next Wave of Sociotechnical Design. - Cham : Springer Nature. - 9783030824044 - 9783030824051 ; , s. 197-208
  • Konferensbidrag (refereegranskat)abstract
    • Researchers in psychosocial care paid an increasing interest in providing treatment online, e.g., self-help and cognitive behavioral therapy for patients with different conditions. Consequently, they need to design both complex interventions and conduct research online. There is little research on how to design appropriate support for complex online randomized controlled trials (RCTs) – a prevalent approach for investigating the effectiveness of psychological treatment. In this paper, we report from a decade-long design science research initiative conducted within an eHealth research environment. Drawing from the design experiences and literature, we present design reflections and conceptual models supporting the design of software for online RCTs. We evaluate the ideas by accounting for the long-term use of the system by various research groups, signaling proof-of-concept, proof-of-use, and proof-of-value. Our results contribute to designers of online RCT solutions and add to the discourse on tool support for design science research.
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17.
  • Sjöström, Jonas, 1974- (författare)
  • Making sense of the IT artefact : a socio-pragmatic inquiry into IS use qualities
  • 2008
  • Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
    • Information Technology (IT) plays an increasingly important role, both for individuals, business, and society as a whole. IT systems are artefacts (human made). They are designed for various purposes; for instance to support workflow, to compute, to communicate, to deliver services, to facilitate learning, or simply to entertain. Research within several academic disciplines has resulted in a variety of quality ideals which may guide designers and evaluators of IT artefacts in their context of use. However, the matter of how to understand the artefact and its qualities-in-use is often implicit in Information Systems research. This thesis proposes a way of conceptualizing the IT artefact based on theoretical a framework primarily built on semiotics (the study of signs) and socio-instrumental pragmatism (focusing IT as an instrument in social action). Further, the results include concepts for understanding IS use qualities in a socio-instrumental context. The results are formulated as practical theory, which means that the concepts at hand are readily applicable and useful in practical work with IT design and IT evaluation. The research process consists of a number of cycles, alternating between theoretically informed conceptual development and evaluations of IT artefacts in heterogeneous contexts of use. The research design is based on American pragmatism and inquiry as a theory of knowledge.
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18.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Meta-requirements for LLM-Based Knowledge Exploration Tools in Information Systems Research
  • 2024
  • Ingår i: Design Science Research for a Resilient Future. - Cham : Springer. - 9783031611742 - 9783031611759 ; , s. 424-439
  • Konferensbidrag (refereegranskat)abstract
    • The problem we address in this paper is that the potential impact of Large Language Models (LLMs) on the research practice in information systems is not well understood. The focus has been on how LLMs could support literature review processes. Therefore, this paper aims to advance knowledge on how Large Language Models (LLMs) could support knowledge exploration through literature reviews. The knowledge contribution consists of meta-requirements that inform the design of LLM-based tools assisting knowledge exploration. The meta-requirements are theoretically justified by scrutinizing established IS literature review methodologies, reported challenges of LLMs and design process experiences. Furthermore, we introduce an LLM supported literature review process model that maps the relationships between the meta-requirements and specific phases of the process model. This work contributes to the field by providing a foundation for designing transparent, controllable, and resource-efficient tools for knowledge exploration, and supporting the rigor of knowledge exploration in information systems research. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
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19.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Mutability Matters : Baselining the Consequences of Design
  • 2011
  • Konferensbidrag (refereegranskat)abstract
    • Artefact mutability has been proposed as an important component of design theory in information systems. Although initial work on establishing a solid foundation for discussing mutability has been reported, conceptual as well as practical uncertainty still prevails. This paper draws on empirical work in a design science research project in the health sector to explore the notion of mutability and provides a novel conceptualization based on four different types of mutability. The study shows that in order to embrace mutability, IS researchers need to establish a sound philosophy of mutability and be open to incorporate theory and best practices from neighbouring fields, perhaps primarily from software engineering.
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20.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Respondent Behavior Logging : An Opportunity for Online Survey Design
  • 2013
  • Ingår i: Design Science at the Intersection of Physical and Virtual Design. - Springer : Springer Berlin Heidelberg. - 9783642388279 - 9783642388262 ; , s. 511-518
  • Konferensbidrag (refereegranskat)abstract
    • This work-in-progress paper introduces the concept of Respondent Behavior Logging (RBL), consisting of static and dynamic models that conceptualize respondent behavior when filling in online questionnaires. It is argued that web-based survey design may benefit from logging as a technique for evaluation, since such data may prove useful during re-design of questionnaires. Although other aspects of online surveys have attracted considerable attention both in industry and in literature, how the Web may leverage new and innovative techniques to support survey design is still underexplored. Some preliminary results are reported in the paper, and issues are raised regarding how to appropriately evaluate and demonstrate the qualities of the RBL concept as a means for survey re-design.
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21.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Scrutinizing Privacy and Accountability in Online Psychosocial Care
  • 2017
  • Ingår i: IT Professional Magazine. - 1520-9202 .- 1941-045X. ; 19:3, s. 45-51
  • Tidskriftsartikel (refereegranskat)abstract
    • The authors' scrutiny-management technique supports managers and IT developers to systematically address privacy and accountability issues when designing software for the online delivery of health servicesspecifically, psychosocial care.
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22.
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23.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Supporting the Therapist in Online Therapy
  • 2012
  • Konferensbidrag (refereegranskat)abstract
    • In the last decade, eSupport (Internet-reliant therapy) has gained substantial attention, both in research and practice. Several studies in psychology show that structured eSupport (e.g. Computerized Cognitive Behavioural Therapy), is promising both with regard to therapeutic efficacy and cost-effectiveness. However, the transition from face-to-face therapy to eSupport creates new challenges for therapists, such as lack of (traditional) structure and access to secondary information (e.g. body language) about their patients. In this paper, a design science research approach has been employed in the context of eSupport. Drawing on the knowledge base of face-to-face conversations, face-to-face therapy, and pragmatic IS theory, a framework for patient indicators has been designed. The design has been justified through both (i) descriptive evaluations based on the selected knowledge base, and (ii) experiences collected in a stakeholder-centric design process, including experimental evaluation of an eSupport platform that implement the indicator framework. The framework was designed to allow new indicators to be ‘plugged in’ dynamically and inserted into tailorable lists. New indicators can be created either through specialization of an indicator base class, or by configuring metadata for generic indicators that tap into an action log. Indicator values are cached, both to boost performance and to support trend analysis of patient indicators. We conclude that the indicator framework serves to improve support for therapists: It offers structure and access to both primary and secondary information in new ways. In doing so, it meets some of the key challenges that therapists encounter in the transition to eSupport.
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24.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • The Design of a Multi-layer Scrutiny Protocol to Support Online Privacy and Accountability
  • 2014
  • Ingår i: Advancing the Impact of Design Science. - Cham : Springer International Publishing. - 9783319067018 ; , s. 85-98
  • Konferensbidrag (refereegranskat)abstract
    • Information systems design must balance requirements of privacy and accountability for the good of individuals and society. Drawing from an evolving theory of scrutiny, we propose a multi-layer protocol to support the rigorous application of privacy rules and accountability rules in sensitive online applications. We ground our study in the context of the design and development of an eHealth system for psychosocial care. Privacy protections are balanced with the need to provide for accountable interventions in well-defined critical care situations.
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25.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • The Design of a System for Online Psychosocial Care : Balancing Privacy and Accountability in Sensitive Online Healthcare Environments
  • 2022
  • Ingår i: Journal of the Association for Information Systems. - : Association for Information Systems. - 1536-9323. ; 23:1, s. 237-263
  • Tidskriftsartikel (refereegranskat)abstract
    • The design of sensitive online healthcare systems must balance the requirements of privacy and accountability for the good of individuals, organizations, and society. Via a design science research approach, we build and evaluate a sophisticated software system for the online provision of psychosocial healthcare to distributed and vulnerable populations. Multi-disciplinary research capabilities are embedded within the system to investigate the effectiveness of online treatment protocols. Throughout the development cycles of the system, we build an emergent design theory of scrutiny that applies a multi-layer protocol to support governance of privacy and accountability in sensitive online applications. The design goal is to balance stakeholder privacy protections with the need to provide for accountable interventions in critical and well-defined care situations. The research implications for the development and governance of online applications in numerous privacy-sensitive application areas are explored.
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26.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • The Origin and Impact of Ideals in eHealth Research : Experiences from the U-CARE Research Environment
  • 2014
  • Ingår i: JMIR Research Protocols. - : JMIR Publications Inc.. - 1929-0748. ; 3:2, s. e28-
  • Tidskriftsartikel (refereegranskat)abstract
    • Background: The prevalence of information technology (IT) in society is a foundation for new modes of interaction between patients and health specialists. IT plays an important role in the renewal of care. Several countries have incorporated eHealth plans into their national health strategies. Part of the eHealth evolution concerns Internet psychological treatment and psychosocial care. These interventions are complex to design and evaluate due to legal, ethical, organizational, technical, and methodological challenges.Objective: The objective of our study was to seek to make explicit contributions to the understanding of ideals in eHealth research, and illuminate their implications for establishing an effective research environment. Our analysis draws from three years of experience in establishing an eHealth research environment, and the literature.Methods: We worked inductively to characterize challenging research ideals, and their origins, in our environment. Thereafter, we made a selective search of the literature to scrutinize and illuminate each ideal and it’s implications.Results: In this work, we propose a structured approach to address ideals in eHealth research. The scrutinized ideals are accountability, innovation, rigor, relevance, and sustainability. The approach supports researchers to systematically understand the ideals, their origin, and to manage their implications within an eHealth research environment.Conclusions: The complexity of eHealth research causes a need for sustainable, multi-disciplinary research environments. There is a need for a structured approach to organize eHealth research. The proposed approach helps to systematically scrutinize ideals, thus promoting high quality research.
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27.
  • Sjöström, Jonas, 1974-, et al. (författare)
  • Tutorbot : A chatbot for higher education practice
  • 2020
  • Ingår i: Designing for Digital Transformation. - Cham : Springer International Publishing. ; , s. 93-98
  • Konferensbidrag (refereegranskat)abstract
    • In this paper, we present the design of Tutorbot – a chatbot software to support learning and teaching in higher education. We account for the implementation of the design as a proof-of-concept and share reflections from experiences in the design and implementation process expressed as design considerations for the design of chatbots in a higher education setting.
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