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Numrering	Referens	Omslagsbild	Hitta
1.	Lennerholt, Christian, 1979-, et al. (författare) User Related Challenges of Self-Service Business Intelligence 2020 Ingår i: Proceedings of the 53rd Hawaii International Conference on System Sciences. - : Hawaii International Conference on System Sciences. - 9780998133133 ; , s. 188-197 Konferensbidrag (refereegranskat)abstract Self-service Business Intelligence (SSBI) is an upcoming trend allowing non-technical casual users to use Business Intelligence (BI) in a self-reliant manner without the support of technical power users. Many organizations struggle to utilize the potential of SSBI and experience data-related and user-related SSBI implementations challenges. This study aimed at exploring user-related SSBI challenges by conducting and analyzing a total of 30 qualitative interviews with 5 BI consultants and 10 customer representatives involved in 2 SSBI implementation project teams. Analysis of the interviews revealed ten challenges related to “self-reliant users”, seven challenges related to “creating SSBI reports” and five challenges related to “SSBI education”, which differ considerably from SSBI challenges commonly discussed in literature. Awareness of these 22 challenges can help practitioners to avoid unnecessary obstacles when implementing and using SSBI, and guide SSBI researchers in simplifying the implementation process of SSBI.

Lennerholt, Christian, 1979-, et al. (författare)
User Related Challenges of Self-Service Business Intelligence
2020
Ingår i: Proceedings of the 53rd Hawaii International Conference on System Sciences. - : Hawaii International Conference on System Sciences. - 9780998133133 ; , s. 188-197
Konferensbidrag (refereegranskat)abstract
- Self-service Business Intelligence (SSBI) is an upcoming trend allowing non-technical casual users to use Business Intelligence (BI) in a self-reliant manner without the support of technical power users. Many organizations struggle to utilize the potential of SSBI and experience data-related and user-related SSBI implementations challenges. This study aimed at exploring user-related SSBI challenges by conducting and analyzing a total of 30 qualitative interviews with 5 BI consultants and 10 customer representatives involved in 2 SSBI implementation project teams. Analysis of the interviews revealed ten challenges related to “self-reliant users”, seven challenges related to “creating SSBI reports” and five challenges related to “SSBI education”, which differ considerably from SSBI challenges commonly discussed in literature. Awareness of these 22 challenges can help practitioners to avoid unnecessary obstacles when implementing and using SSBI, and guide SSBI researchers in simplifying the implementation process of SSBI.

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