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- Ingelsson, Pernilla, 1968-, et al.
(författare)
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Using the employee satisfaction survey as a tool for building organizational culture
- 2016
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Ingår i: EurOMA Conference Proceedings.
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Konferensbidrag (refereegranskat)abstract
- There is a strong relationship between employee satisfaction and organizational results and using an employee surveys effectively could support quality improvements and organizational culture. The purpose of this paper is to present an employee satisfaction survey designed to change organizational culture and co-worker behaviors. Included in the analysis are results from that survey focusing on culture and leadership. The results show that asking a different kind of questions in an employee satisfaction survey and analyzing the results in more detail could give an organization a management tool to be used both to monitor and to build organizational culture.
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