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- Andreasson, Rebecca, et al.
(författare)
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Towards an increased degree of usability work in organizations
- 2015
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Ingår i: Procedia Manufacturing. - : Elsevier. - 2351-9789. - 9781495160424 ; 3, s. 5739-5746
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Tidskriftsartikel (refereegranskat)abstract
- It is widely recognized that there is a substantial gap between usability research and practice where UCD approaches are rarelyapplied in practice due to arguments regarding the intricate nature of its methods and techniques. This paper presents an actionresearch study designed to investigate and analyze the potentials for an increased degree of UCD activities in the earlydevelopment phases of advanced information systems technology. The results demonstrate that there is a large interest inusability but that organizational priority and competence is often lacking. Instead one relies heavily on questionable conceptssuch as „trained professionals‟ to excuse the low effort towards usability. Based on the results, six recommendations forimproved usability work in R&D organizations are presented, focusing on the importance of prioritization of, and education inusability work.
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