| 11. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Participation in living lab : designing systems with users
- 2010
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Ingår i: Human Benefit through the Diffusion of Information Systems Design Science Research. - Berlin, Heidelberg : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642121128 ; , s. 317-326
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Konferensbidrag (refereegranskat)abstract
- Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users
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| 12. |
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| 13. |
- Bergvall-Kåreborn, Birgitta, 1968-, et al.
(författare)
-
Places and Spaces - Their Influence on Innovation Milieus and Innovation Processes
- 2015
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Ingår i: Proceedings of the 2015 ISPIM Conference in Budapest, June 14-17. - : International Society for Professional Innovation Management (ISPIM).
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Konferensbidrag (refereegranskat)abstract
- Intensified and matured use of internet-based technologies aimed to facilitate development and innovation are increasingly characterized by a mixture of physical and digital locations; commonly referred to as places and spaces. The aim of this paper was therefore to identify different types of places and spaces central for the innovation milieus and processes of Living Lab projects, illustrate their impact on both process and results, and develop guidelines for space that can be designed in order to facilitate value-driven and democratized innovation. Based on a literature review and a cross case analyses different aspects of space, relevant for Innovation and Living Lab studies, have been identified: 1) local-global; 2) physical and digital, and 3) private-public. In the paper we focus on these concepts as tools for understanding present day innovation and we examples of how digital technology has influenced placement and permeability in relation to place and space.
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| 14. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Places and Spaces within Living Labs
- 2015
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Ingår i: Technology Innovation Management Review. - Ottawa, ON : Carleton University. - 1927-0321. ; 5:12, s. 37-47
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Tidskriftsartikel (refereegranskat)abstract
- In this article, we propose the concepts of places and spaces as conceptual tools to facilitate the organization of innovation activities within living labs. We have taken a pragmatic perspective on these concepts regarding how they are integrated in design situations, and how different types of places and spaces can facilitate or hinder innovation. We have found that, by applying openness, realism, and influence in the different spaces of our living lab milieus, they have transformed into many different places depending on the stakeholders involved, the methods chosen, and the facilitation of activities. Hence, by understanding this line of reasoning, living lab managers can make more informed decisions and plans for innovation activities.
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| 15. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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The elusive nature of user needs in existing information systems literature
- 2007
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Ingår i: Information Management in the Networked Economy - Issues and Solutions. - : International Business Information Management Association (IBIMA). - 9780975339374
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Konferensbidrag (refereegranskat)abstract
- In this paper, we present a new approach to facilitate the process of eliciting user needs in the information systems development context. Today is has become important to study users and their needs since products or services that contribute to fulfill an unsatisfied need have a high probability to succeed on the market. Hence, identifying and designing for user needs is imperative in innovation projects. We have identified two missing issues within the existing literature concerning user needs and systems development. Firstly, there are no consistent frameworks or categorizations of different types of needs, and secondly, there are no descriptions of how to proceed in the process of eliciting and analyzing user needs. Hence, the purpose of this paper is to present a theory of human motivation and behavior which we use as a framework to elicit and understand user needs. We have found different strengths with this framework such as the facilitation for the analyst to find divergent views of the same need and as well as needs that were solutions to another need. In addition, divergent views of the same need became obvious when we applied this framework. A drawback we have observed by using the framework is the possibility that a need is forced into a box, thereby risking missing its actual meaning.
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| 16. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
User expressions translated into requirements
- 2010
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Ingår i: Human Technology. - : Centre of Sociological Research, NGO. - 1795-6889. ; 6:2, s. 212-229
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Tidskriftsartikel (refereegranskat)abstract
- Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.
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| 17. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User toolkits for citizen-centric mobild service innovation
- 2012
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Ingår i: eChallenges e-2012 Conference Proceedings. - : IIMC International Information Management Corporation. - 9781905824359
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Konferensbidrag (refereegranskat)abstract
- Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
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| 18. |
- Chronéer, Diana, et al.
(författare)
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The Missing Chart and Compass to Open Governance : Research in progress
- 2018
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Ingår i: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government. - Copenhagen.
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Konferensbidrag (refereegranskat)abstract
- Today’s society is facing a number of pervasive societal trends such as increased globalization, accelerating urbanisation, a growing knowledge society, stronger individualization, as well as increased variety and pluralism (SOU 2016:89). These phenomena are driven and enabled by the data driven digitalization and new technologies, and taken together they indicate that a digital transformation is ongoing. In the end the digital transformation of the society will influence all, from individuals to nations and globally. It is plausible to say that the digital transformation is unescapable and Janowski (2015) claims that it is clear that governments and policymakers must pay attention to and be ready to govern the digital space since many of the cultural, political, economical and other human activities now occur in the digital space. Sweden aims high, in 2012 the Swedish government appointed Digitaliseringskommissionen the mission to realize the IT policy goal; to become supreme in making use of all the possibilities that digitalization brings along. Digitaliseringskommissionen states that Sweden is strong in areas such as infrastructure, human capital and use of the Internet, and have many ICT specialists, but Sweden is weak when it comes to digitalizing the public sphere; there is lack of co-ordination of administrations (finding common solutions) and open data (SOU 2016:89).
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| 19. |
- Chronéer, Diana, et al.
(författare)
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Towards a unified definition of Urban Living Labs
- 2018
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Konferensbidrag (refereegranskat)abstract
- In today’s ongoing urbanisation and the climate changes there is anincreasing demand on cities to be innovative and inclusive to solve these issues.As an answer to these challenges, the concept of Urban Living Labs has startedto emerge. These Urban Living Labs aims to involve citizens in the process ofdeveloping the city. To date, there is a confusion concerning these UrbanLiving Labs are, what their objective is, their characteristics and theirorganisation. Hence, in this paper we build on the ongoing project UNaLab andthe city representatives perspective of what an Urban Living Lab is and how itcan contribute to their city´s challenges, to define Urban Living Labs and itsthree dimensions.
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| 20. |
- Chronéer, Diana, et al.
(författare)
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Urban Living Labs : Towards an Integrated Understanding of Their Key Components
- 2019
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Ingår i: Technology Innovation Management Review. - Ottawa : Talent First Network (Carleton University). - 1927-0321. ; 9:3, s. 50-62
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Tidskriftsartikel (refereegranskat)abstract
- In today’s ongoing urbanization and escalating climate change, there is an increasing demand on cities to be innovative and inclusive to handle these emerging issues. As an answer to these challenges, and in order to generate and adopt sustainable innovations and nature-based solutions in the urban areas, the concept of urban living labs has emerged. However, to date, there is confusion concerning the concept of the urban living lab and its key components. Some interpret the urban living lab as an approach, others as a single project, and some as a specific place – and some just do not know. In order to unravel this complexity and better understand this concept, we sought to identify the key components of an urban living lab by discussing the perspective of city representatives in the context of an urban living lab project. To achieve this goal, we reviewed previous literature on this topic and carried out two workshops with city representatives, followed by an open-ended questionnaire. In this article, we identify and discuss seven key components of an urban living lab: governance and management structure; financing models; urban context; nature-based solutions; partners and users (including citizens); approach; and ICT and infrastructure. We also offer an empirically derived definition of the urban living lab concept.
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