| 1. |
- Carter, B., et al.
(författare)
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'All they lack is a chain' : Lean and the new performance management in the British civil service
- 2011
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 26:2, s. 83-97
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Tidskriftsartikel (refereegranskat)abstract
- The adaptation of lean techniques in public services is viewed as an innovative managerialist response to government demands for more efficient services amidst large reductions in public spending. This paper explores workers' experiences of the impact of lean on work organisation and control and provides new insights into developments within contemporary back office clerical work
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| 2. |
- Jonvallen, Petra, et al.
(författare)
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The development of contract research organisations in Sweden : health care, privatisation and neo-liberalism
- 2011
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 26:3, s. 196-209
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Tidskriftsartikel (refereegranskat)abstract
- This paper examines the role of Contract Research Organisations (CROs) in Swedish health care and pharmaceutical development. Before the recent rise of CROs - which are centrally placed between pharmaceutical companies, public sector health care organisations and test participants in an industry noted for its high financial turnover - recruitment of participants and management of clinical trials were undertaken by academic researchers. Things have changed. In the US, this new state of affairs has been argued to be the outcome of decreasing revenue for physicians and decreasing access to treatment for patients (Fisher 2009). This paper seeks to extend our understanding of the purpose and operation of CROs by reviewing existing literature (cf Mirowski and Van Horn 2005; Fisher 2009), comparing this with data on CROs in Sweden, and placing the study within its neo-liberal context marked as it is by notions of individualism, the politics of choice, self-responsibilisation, and risk. This will enable us explore the changes that CROs have brought to the interrelated practices and processes of risk reduction, prevention and health care in Sweden.
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Amazon Mechanical Turk and the Commodification of labour
- 2014
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Ingår i: New technology, work and employment. - : Wiley. - 0268-1072 .- 1468-005X. ; 29:3, s. 213-223
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Tidskriftsartikel (refereegranskat)abstract
- Crowd employment platforms enable firms to source labour and expertise by leveraging Internet technology. Rather than offshoring jobs to low-cost geographies, functions once performed by internal employees can be outsourced to an undefined pool of digital labour using a virtual network. This enables firms to shift costs and offload risk as they access a flexible, scalable workforce that sits outside the traditional boundaries of labour laws and regulations. The micro-tasks of 'clickwork' are tedious, repetitive and poorly paid, with remuneration often well below minimum wage. This article will present an analysis of one of the most popular crowdsourcing sites-Mechanical Turk-to illuminate how Amazon's platform enables an array of companies to access digital labour at low cost and without any of the associated social protection or moral obligation.
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