| 1. |
- Gellerstedt, Martin, 1966-, et al.
(författare)
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Do Municipal Facebook Performance and Citizen Satisfaction go Hand in Hand?
- 2020
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Ingår i: Electronic Journal of e-Government. - : Academic Conferences and Publishing International Limited. - 1479-439X. ; 18:2, s. 30-42
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Tidskriftsartikel (refereegranskat)abstract
- This paper examines the relation between municipalities' social media performance and citizen satisfaction withthe municipality. An observational study was conducted, based on four different Swedish national public data sources. Thestudy shows that municipalities' Facebook performance is correlated to citizens' satisfaction with living in the municipalityand with satisfaction with municipal service provision. There was however no significant relationship between Facebookperformance and satisfaction with transparency and influence from a citizen perspective. In conclusion, one importantimplication of the study is that citizen perception regarding whether a municipality is a good place to live in or not is related to the use of social media for promoting the municipality. Furthermore, a relation between satisfaction and citizenperception of government service performance implies that social media could be valuable for interaction and co-creation.Finally, an implication is that usage of social media and the potential relationship to trust, influence and transparency mustbe further elaborated and studied. Overall, our recommendation is that municipalities and their citizens may benefit fromwell thought-out strategies of how to use social media for marketing, interaction and co-creating.
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| 2. |
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| 3. |
- Eklöf, Jon, et al.
(författare)
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Abstraction, mimesis and the evolution of deep learning
- 2023
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Ingår i: AI & Society. - : Springer Nature. - 0951-5666 .- 1435-5655. ; , s. 1-9
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Tidskriftsartikel (refereegranskat)abstract
- Deep learning developers typically rely on deep learning software frameworks (DLSFs)—simply described as pre-packaged libraries of programming components that provide high-level access to deep learning functionality. New DLSFs progressively encapsulate mathematical, statistical and computational complexity. Such higher levels of abstraction subsequently make it easier for deep learning methodology to spread through mimesis (i.e., imitation of models perceived as successful). In this study, we quantify this increase in abstraction and discuss its implications. Analyzing publicly available code from Github, we found that the introduction of DLSFs correlates both with significant increases in the number of deep learning projects and substantial reductions in the number of lines of code used. We subsequently discuss and argue the importance of abstraction in deep learning with respect to ephemeralization, technological advancement, democratization, adopting timely levels of abstraction, the emergence of mimetic deadlocks, issues related to the use of black box methods including privacy and fairness, and the concentration of technological power. Finally, we also discuss abstraction as a symptom of an ongoing technological metatransition.
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| 4. |
- Hattinger, Monika, 1969-, et al.
(författare)
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Real-time Analytics through Industrial Internet of Things : Lessons Learned from Data-driven Industry
- 2021
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Ingår i: Digital Innovation and Entrepreneurship (Amcis 2021). - : Association for Information Systems. - 9781733632584
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Konferensbidrag (refereegranskat)abstract
- Industrial Internet of Things (IIoT) and the increasing role of real-time analytics (RTA) data are currently transforming industry and shop floor work. Manufacturing industry needs to adapt accordingly and implement systems solutions for rich data analysis to achieve increased business value. However, a data-driven implementation of RTA applications, often launched as “Plug&Play” solutions, often lacks both insights into shop floor work and the alignment to user perspectives. This paper focuses both on the technical implementation and the deployment of RTA applications from a design-in-use perspective and therefore we argue for congruence between a data-driven and a user-driven approach. The main findings reveal how configuration and implementation of RTA applications interplay with users’ work operations that further extends current IIoT layered models by aligning architectural levels with user and business levels. The main contribution is presented as lessons learned to inform sustainable and innovative implementation for increased business value for data-driven industry.
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| 5. |
- Högberg, Karin, 1982-, et al.
(författare)
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The analogue disruption of digitalization : the Local bases of the hospitality industry in a Global economy
- 2023
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Ingår i: Proceedings of the Annual Hawaii International Conference on System Sciences. - : IEEE Computer Society. - 9780998133164 ; , s. 3984-3993
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Konferensbidrag (refereegranskat)abstract
- There are vital challenges for organization undergoing digital transformation, especially those that rely more and more on the ever-evolving platform economy. The hotel industry faces key problems as they need to have the power to control and augment the value chain supported by an ongoing access to accurate data (such as online customer behavior). We discuss on a conceptual level how such disruptive economic changes appear in the analogue and physical practice, at place in hotel organisations. We explore the practice of analogue disruption as it emerges as struggles and discontinuities that may not bring the expected flow of value to the business. This paper aims to examine how analogue disruptions takes place due to the ongoing digitalization in the hotel sector through the platform economy. We here apply a qualitative analysis with interpretative methodologies, that will open for further knowledge and insights on the analogue disruption of digital transformation. © 2023 IEEE Computer Society. All rights reserved.
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| 6. |
- Lundh Snis, Ulrika, 1970-, et al.
(författare)
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Becoming a smart old town : How to manage stakeholder collaboration and cultural heritage
- 2021
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Ingår i: Journal of Cultural Heritage Management and Sustainable Development. - : Emerald Group Publishing Limited. - 2044-1266 .- 2044-1274. ; 11:4, s. 627-641
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: Within the ongoing digitalization of society and dimensions of integration, equality, citizen needs, sustainability and quality of life are of increasing importance as driving forces for cities to become smart. The purpose of this paper is to examine participatory management challenges in becoming a smart old town in the context of cultural heritage. Design/methodology/approach: An explorative approach was applied on a qualitative single case study including in-depth interviews with 21 stakeholders representing local entrepreneurs, nonprofit organizations, the municipality, politicians, tourism organization and residents of an old town district in a Norwegian city. Additionally, participatory observations and document studies were performed. Findings were continuously validated with the respondents. Findings: The present study contributes with stakeholder views on challenges arising from the development of a smart old town and suggests possible innovative solutions for participatory management. The transformation of a city with cultural heritage into a smart city require efforts that go beyond smart ICT implementations into issues of social sustainability. Research limitations/implications: The study brings forward the opportunities that lie in the dynamics of interaction between the spirit of cultural heritage and the body of participatory management. It con-tributes by responding to calls for further research to deepen the insights into stakeholder inclusion in cultural heritage-based city transformation. This explorative study has its limitations as it is based on one qualitative single case. Practical implications: Participatory management insights and recommendations for smart city transformation are provided. Social implications: The study addresses socially sustainable outcomes to create democratic conditions that promote inclusion and community building by understanding what people need and expect from the place where they live and work. Originality/value: This study is positioned as unique in terms of its complex nature of transforming an old town to become a smart old town based on cultural heritage and an open and coordinated inclusion of stakeholders. Smartness in context of city transformation is revealed in many dimensions ranging from technology-driven to more participant-driven.
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| 7. |
- Vallo Hult, Helena, 1976-, et al.
(författare)
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The Intersection Between Information Systems and Workplace Learning : A Systematic Review and Research Agenda
- 2022
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Ingår i: Proceedings of the 55th Annual Hawaii International Conference on System Sciences. - Washington, DC : IEEE Communications Society. - 9780998133157 ; , s. 5396-5405
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Konferensbidrag (refereegranskat)abstract
- Information Systems (IS) research has extensively studied change in relation to digitalization. However, less attention has been paid to both individual and organizational change from a learning perspective. There is a need for a deeper understanding of how changes are fostered and how and why learning in the circumstances of digital practices occurs. This interdisciplinary systematic review shows how workplace learning has been addressed within IS, bringing together workplace learning theories and the field of IS. The results show that research on the role of knowledge in IS tends to rely on established and conventional theories without explicitly articulating the learning aspects. We call for more IS research that explicitly addresses digital change as learning. This paper provides a research agenda via three research directions for IS researchers interested in work and learning, aiming for a theoretical discussion to advance our field. © 2022 IEEE Computer Society. All rights reserved.
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