| 1. |
- Beretta, M., et al.
(författare)
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Moderating Ideation in Web-Enabled Ideation Systems
- 2018
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Ingår i: The Journal of product innovation management. - : Blackwell Publishing. - 0737-6782 .- 1540-5885. ; 35:3, s. 389-409
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Tidskriftsartikel (refereegranskat)abstract
- While organizations increasingly implement web-enabled ideation systems to access the collective intelligence of their distributed employees, recent studies show that most attempts to use these systems underperform or fail. This article draws on a qualitative case study of the Ericsson system “Idea Boxes” to explore a novel approach to manage ideation based on the use of the moderator role. The aim of this study is to understand to what extent and how the introduction of moderators can contribute to a better management of web-enabled ideation systems and to overcome the shortcomings commonly associated with their use. The contribution of this study to innovation literature is threefold. First, it develops a conceptual framework that gives insights into the practices implemented by moderators to manage ideation, namely: (1) formulating an ideation strategy, (2) combining means for community building, and (3) formalizing the ideation process. It focuses on unfolding their key complementarities. Second, this study relates these practices to the shortcomings of web-enabled ideation systems with respect to the sourcing, filtering, and handling of employees' ideas. It discusses how the identified practices can help organizations address these shortcomings by stimulating sustained employee participation, increasing the quality and fit of the ideas generated, and ensuring their efficient selection and integration. Third, this article compares moderators to other innovation roles discussed in the new product development literature with the aim of broadening the future research agenda toward an investigation of emerging organizational roles having limited formal authority to manage innovation. The findings of this study provide valuable guidelines to managers to implement more sophisticated approaches for a better management of the ideation process through web-enabled ideation tools.
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| 2. |
- Bosch-Sijtsema, Petra, 1971, et al.
(författare)
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User Involvement throughout the Innovation Process in High-Tech Industries
- 2015
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Ingår i: Journal of Product Innovation Management. - : Wiley. - 0737-6782 .- 1540-5885. ; 32:5, s. 793-807
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Tidskriftsartikel (refereegranskat)abstract
- The feedback and input of users have been an important part of product innovation in recent years. User input has been studied from different approaches and is applied through different methods in particular phases of the innovation process. However, these methods are not integrated into the whole innovation process and are used only in particular phases or on an ad hoc basis. New developments in technology, social media, and new ways of working closer with customers have opened up new possibilities for firms to gain user input throughout the whole innovation process. However, the impact that these new developments in technology offer for user input innovation in high-tech firms is unclear. Therefore, we study how high-tech firms collect and apply user feedback throughout the whole innovation process. The paper is based on a comparative case study of eight cases in the high-tech industry, in which qualitative data collection was applied. The key contribution of the paper is a conceptual framework on user data-driven innovation throughout the innovation cycle. This framework gives insight into user involvement types and approaches to collect and apply user feedback throughout the innovation process.
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| 3. |
- Croce, A, et al.
(författare)
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Organizing for Inbound Open Innovation: How External Consultants and a Dedicated R&D Unit Influence Product Innovation Performance
- 2016
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Ingår i: Journal of Product Innovation Management. - : Wiley: 24 months. - 1540-5885 .- 0737-6782. ; 33:4, s. 492-510
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Tidskriftsartikel (refereegranskat)abstract
- Firms increasingly acquire technological knowledge from external sources to improve their innovation performance. This strategic approach is known as inbound open innovation. The existing empirical evidence regarding the impact of inbound open innovation on performance, however, is ambiguous. The equivocal results are due to moderating factors that influence a firm's ability to acquire technological knowledge from external sources and to transform it into innovation outputs. This paper focuses on a relevant yet overlooked category of moderating factors: organization of research and development (R&D). It explores two organizational mechanisms: one informal and external-oriented (involvement of external consultants in R&D activities) and one formalized and internal-oriented (existence of a dedicated R&D unit), in the acquisition of technological knowledge through R&D outsourcing, a particular contractual form for inbound open innovation. Drawing on a capabilities perspective and using a longitudinal dataset of 841 Spanish manufacturing firms observed over the period 1999-2007, this paper provides a fine-grained analysis of the moderating effects of the two organizational mechanisms. The involvement of external consultants in R&D activities strengthens the impact of inbound open innovation on innovation performance by increasing marginal benefits of acquiring external technological knowledge through R&D outsourcing. Moreover, it reduces the level of inbound open innovation to which the highest innovation performance corresponds. Instead, the existence of a dedicated R&D unit makes the firm less sensitive to changes in the level of inbound open innovation, by reducing marginal benefits of acquiring external technological knowledge through R&D outsourcing, and increases the level of inbound open innovation to which the highest innovation performance corresponds. The results regarding the role of informal and formalized R&D organizational mechanisms contribute to research on open innovation and absorptive capacity, and also inform managers as to what organizational mechanism is recommended to acquire external technological knowledge, depending on the objectives that the firm pursues.
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| 4. |
- Dahlén, Micael, et al.
(författare)
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The Effect of New Product Preannouncements on the Evaluation of Other Brand Products
- 2016
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Ingår i: Journal of Product Innovation Management. - : Wiley: 24 months. - 1540-5885 .- 0737-6782. ; 33:3, s. 342-355
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Tidskriftsartikel (refereegranskat)abstract
- Some firms preannounce new products long before they are actually available on the market. Previous research has investigated the effects of such new product preannouncements (NPPs) on consumer and competitor responses. This paper examines how NPPs affect consumers' construal of and preferences for the new product and, in turn, how these evaluations influence their preferences for the brands' other products. Specifically, the paper demonstrates that consumers' construal level of NPPs spills over to their construal of other products in the brand family, causing a positive, biased evaluation of these products. Three experimental studies reveal that the mere information about an NPP can shift evaluation of currently available brand products in a positive direction through construal-level spillover and increased perceptions of similarity. The studies contrast NPPs to new product announcements (NPAs) and consistently find more positive results for the former. Moreover, the studies find that product newness has a moderating effect on the results, such that the positive spillover effects are more pronounced for really new products than for incrementally new products. The results also show that the effects are contingent on the credibility of the NPP: If consumers do not consider the NPPs credible, no positive spillover effects will materialize. Finally, the studies demonstrate that the positive evaluative spillover is specific to the products in the brand family and does not affect consumers' perceptions or choice of competitor products. Consumers actually rate the competing brand's remaining products lower when the focal brand engages in NPPs. The study has important implications for managers regarding how to use NPPs to influence consumers' construal and evaluations of brand products.
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| 5. |
- Jaakkola, Elina, et al.
(författare)
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Organizational Structures for New Service Development
- 2018
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Ingår i: The Journal of product innovation management. - : WILEY. - 0737-6782 .- 1540-5885. ; 35:2, s. 280-297
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Tidskriftsartikel (refereegranskat)abstract
- Although previous research has demonstrated that many critical success factors for new service development (NSD) relate to how the NSD function is organized, few attempts have been made to examine the organizational arrangements for NSD in more detail. This study explores what kind of organization structures firms use for NSD, and what implications such structures have for NSD. To expand the previous research heavily focused on standardized services, a qualitative, in-depth study of NSD in knowledge-intensive business service firms was conducted. The study uses a multiple case comparative research strategy where empirical data was collected in nine companies. The study empirically identifies four key organizational arrangements for NSD: NSD in customer relationships, NSD in temporary project teams, NSD in business development units, and NSD in separate R&D units. These arrangements are conceptualized as organization structures characterized by their level and nature of specialization, standardization, formalization, and centralization. The study shows that these key NSD structures can coexist in organizations despite their different and even contradictory characteristics, and highlights the unique opportunities and challenges that each structure brings for NSD. Challenging extant research that has focused on examining particular structural characteristics as success factors for NSD, this study demonstrates that NSD performance may be driven by a configuration of several, simultaneously operating NSD structures rather than by one superior structure. Accordingly, firms should establish organizational approaches that support close connections between different NSD structures.
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| 6. |
- Magnusson, Peter R, et al.
(författare)
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Exploring users’ appropriateness as a proxy for experts when screening new product/service ideas
- 2016
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Ingår i: The Journal of product innovation management. - : Wiley. - 0737-6782 .- 1540-5885. ; 33:1, s. 4-18
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Tidskriftsartikel (refereegranskat)abstract
- Despite the popularity and extensive use of engaging users in crowdvoting, very little research has been conducted into the appropriateness of users as substitutes for experts when judging ideas. Accordingly, the purpose of this paper is to investigate the appropriateness of using users as a proxy for professional experts during the initial idea screening of new product/service ideas. In other words, are users' assessments during idea screening conformant with professional experts' assessments and are they reliable as a proxy for experts during idea screening? In a comparative study, two different approaches to outsourcing the screening of wireless ideas to users are examined, including assessment by two different user panels: (1) technically skilled users and (2) technically naïve users. These two approaches were compared with the assessments made by professional experts. The results showed no conformance between users and experts when comparing their absolute scores. However, during a relative comparison (the ranking of ideas), both user panels were conformant with the professional experts. A test of the user panels' ability to select the same top ideas as the professional experts was successful, indicating good conformance between the user panels and the professional experts. This paper's contribution is knowledge of how conformant external users are compared with professional expert judges during idea screening. The results indicate that companies can employ users during the initial screening process using criteria assessment to select the best ideas for further elaboration, something that would significantly reduce the number of ideas. The paper suggests an alternative design to crowdvoting, whereby the users assess the relevant criteria.
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| 7. |
- Mohammadi, Ali, et al.
(författare)
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Workforce Composition and Innovation : How Diversity in Employees' Ethnic and Educational Backgrounds Facilitates Firm-Level Innovativeness
- 2017
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Ingår i: The Journal of product innovation management. - : Wiley-Blackwell. - 0737-6782 .- 1540-5885. ; 34:4, s. 406-426
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Tidskriftsartikel (refereegranskat)abstract
- This article studies how workforce composition is related to a firm's success in introducing radical innovations. Previous studies have argued that teams composed of individuals with diverse backgrounds are able to perform more information processing and make deeper use of the information, which is important to accomplish complex tasks. We suggest that this argument can be extended to the level of the aggregate workforce of high-technology firms. In particular, we argue that ethnic and higher education diversity within the workforce is associated with superior performance in radical innovation. Using a sample of 3,888 Swedish firms, this article demonstrates that having greater workforce diversity in terms of both ethnic background and educational disciplinary background is positively correlated to the share of a firm's turnover generated by radical innovation. Having more external collaborations does, however, seem to reduce the importance of educational background diversity. The impact of ethnic diversity is not affected by external collaboration. These findings hold after using alternative measures of dependent and independent variables, alternative sample sizes, and alternative estimation techniques. The research findings presented in this article would seem to have immediate and important practical implications. They would suggest that companies may pursue recruitment policies inspired by greater ethnic and disciplinary diversity as a way to boost the innovativeness of the organization. From a managerial perspective, it may be concluded that workforce disciplinary diversity could be potentially replaced by more external links, while ethnic diversity could not.
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| 8. |
- Sciascia, Salvatore, et al.
(författare)
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Family ownership and R&D intensity in small- and medium-sized firms
- 2015
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Ingår i: The Journal of product innovation management. - 0737-6782 .- 1540-5885. ; 32:3, s. 349-360
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Tidskriftsartikel (refereegranskat)abstract
- Research was largely consistent in predicting a negative relationship between family ownership and research and development (R&D) intensity until Chrisman and Patel, using a behavioral agency model (BAM), called this general assumption into question. They argued that publicly owned family firms typically invest less in R&D than nonfamily-owned firms. This behavior may however be reversed if economic performance levels are below family aspirations or if family long-term goals, such as pursuing strong transgenerational family control, are highly valued. While most researchers, like Chrisman and Patel, primarily focused on large listed firms, more research on the relationship between family ownership and R&D intensity in privately held small- and medium-sized enterprises (SMEs) is required. This is because firm size can play an important role in understanding the innovation management behavior of firms. Building on the BAM perspective, in the present paper it is argued that Chrisman and Patel's results can be extended to the context of SMEs, albeit with one important specification: the relationship between family ownership and R&D intensity is likely to be contingent on the way the family has invested its wealth. Specifically, it is contended that in the context of SMEs, where goals are more fluid and mixed, when there is a high overlap between family wealth and firm equity (i.e., most of the family's wealth is invested in the firm) the relationship between family ownership and R&D intensity is negative because of the family owners' greater desire to protect their socioemotional wealth (SEW). However, if the overlap between the family's total wealth and single firm equity is low (i.e., firm equity is just a small part of the total family wealth), the relationship between family ownership and R&D intensity is positive as the low overlap between family wealth and firm equity reduces the family's loss aversion propensity. In such a situation, family ownership is likely to foster R&D intensity because of the long-term orientation of family owners that increases the family firm's propensity to bear the risk of investing in R&D activities. The hypothesis is tested and confirmed in a study of 240 small- and medium-sized firms based in Italy. The paper contributes to the literature in several ways. First, adding to the literature on innovation management and R&D intensity, it increases the understanding of what drives or inhibits R&D investments in SMEs when a family is involved in the ownership of the firm. This is particularly important because research on innovation management, as well as research on R&D intensity in family firms, is primarily focused on large firms and much less on SMEs. Second, the study complements arguments from prior research on the correlates of R&D intensity in large listed firms, showing that the BAM and SEW perspective offer a theoretical framework that is also able to illustrate the complex nature of innovation management in the context of SMEs. Third, the study contributes to research on the effects of family ownership on the general functioning of a firm. In particular, it provides new insights into how family ownership may affect R&D intensity.
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| 9. |
- Sjödin, David, 1983-, et al.
(författare)
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How Individuals Engage in the Absorption of New External Knowledge : A Process Model of Absorptive Capacity
- 2019
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Ingår i: The Journal of product innovation management. - : John Wiley & Sons. - 0737-6782 .- 1540-5885. ; 36:3, s. 356-380
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Tidskriftsartikel (refereegranskat)abstract
- This paper offers a process model of how individuals engage in the absorption of new external knowledge. Data collection is centered on the experiences of knowledge workers in recognizing, assimilating, and applying external knowledge. The process model delineates how individuals engage in the absorptive capacity (AC) process through: (1) valuing knowledge potential by assessing the motivation to assimilate knowledge and by evaluating technological feasibility, which together constitute the recognition of value; (2) corroborating knowledge value by ensuring legitimacy and demonstrating a shared understanding of the business value in achieving knowledge assimilation; and (3) championing knowledge integration by lobbying for support and securing resources in order to integrate and apply the knowledge within the organization, ultimately ensuring that knowledge is exploited. The process model clarifies how an individual’s proficiency in external knowledge absorption activities can result in three possible outcomes: knowledge is exploited, knowledge is terminated, or knowledge gets “stuck” in limbo. These findings contribute to the AC literature by underscoring the pivotal role of individual engagements in recognition, assimilation, and application of external knowledge and add new elements and a process perspective to the understanding of the path from potential to realized AC. The paper also provides insights into how individuals and firms can better manage knowledge absorption in practice.
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| 10. |
- Åhlström, Pär, et al.
(författare)
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Perspective: State-of-the-Art: The Quality of Case Study Research in Innovation Management
- 2019
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Ingår i: Journal of Product Innovation Management. - : Wiley: 24 months. - 1540-5885 .- 0737-6782. ; 36:5, s. 586-615
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Tidskriftsartikel (refereegranskat)abstract
- The practice of innovation management is developing fast. As new concepts emerge, exploratory studies are needed and case study research is often appropriate. To investigate the usage and quality of case study research in innovation management, all of the articles published in five top journals over 20 years (1997–2016) were reviewed. Case study research accounted for 818 of the published articles in this period (12%) and an evaluation template (termed case study evaluation template: CASET) was developed to objectively assess these articles against 10 quality criteria. It was found that the quality of case study research has often been low, although it has improved over time. Similarly, quality was found to fluctuate both within and between the different innovation journals. This indicates that the peer review process for case study research is not as robust as it should be. The assessment of individual articles using the evaluation template found significant deficiencies. Many articles: did not justify why case study research was appropriate; did not apply theoretical sampling criteria; were not transparent on how conclusions were drawn from the data; did not consider validity and reliability adequately; and did not go beyond description in their interpretation. However, the evaluation template also identified 23 “exemplary studies,” which clearly addressed nearly every criterion. Such exemplary studies provide innovation management researchers with “benchmark” reading, which can help shape their own research. This article makes four contributions to the innovation management discipline. First, the evaluation template and exemplary studies can help innovation researchers improve the quality of their case study research. Second, clear recommendations are given for how reviewers can use the template to make the peer review process more consistent and robust. Third, journal editors are encouraged to consider the implications of the findings for their particular journal. Fourth, the article should stimulate a long overdue debate on methodology in innovation management research, including the use of case study research.
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