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- Babapour Chafi, Maral, 1983, et al.
(författare)
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Methods for eliciting user experience insights in workplace studies: spatial walkthroughs, experience curve mapping and card sorting
- 2022
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Ingår i: Journal of Corporate Real Estate. - 1463-001X .- 1479-1048. ; 24:1, s. 4-20
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Tidskriftsartikel (refereegranskat)abstract
- Purpose Drawing on a user-centred design perspective, the purpose of this paper is to (i) provide an overview of three contextual user research methods, namely, spatial walkthroughs, experience curve mapping and card sorting, (ii) exemplify their applications in different case studies and (iii) compare the methods according to their contributions for the study of users’ workplace experiences. Previous workplace studies with qualitative approaches mainly rely on methods such as interviews and observations. Although these methods provide rich data, the understanding of office users, their use situations and finding more fitting workplace designs can benefit from deeper user experience insights. Design/methodology/approach Three methods and their variants were tested in studies of user experience in flexible offices: spatial walkthroughs, experience curve mapping and card sorting. The methods were tested during workshops and interviews in four case studies with a total of 114 participants. Findings Spatial walkthroughs were more immersive and provided the most insights on the actual context with respect to spatial design qualities, while experience curve mapping enabled understanding the temporal aspects of the user experience and card sorting enabled exploring user experiences with respect to predetermined spatial qualities and contextual aspects. Originality/value Spatial walkthroughs, experience curve mapping and card sorting methods have not previously been applied in workplace studies. They facilitate dialogue, participation and user involvement and provide insights for making evidence-based recommendations for designing or redesigning office environments that fit users’ needs and preferences.
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| 2. |
- Cobaleda Cordero, Antonio, 1985, et al.
(författare)
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Feel well and do well at work: A post-relocation study on the relationships between employee wellbeing and office landscape
- 2020
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Ingår i: Journal of Corporate Real Estate. - 1463-001X .- 1479-1048. ; 22:2 (Special Issue), s. 113-137
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: This paper aims to investigate employee well-being in relation to office landscapes in a post-relocation context. The aims are to identify spatial attributes of the office landscape that influence employee well-being and underlying contextual factors that explain employee well-being post-relocation. Design/methodology/approach: A mixed-method approach was adopted. The data collection involved 16 semi-structured interviews with employees, an interview with the leading architect of the office renovation, study of a dossier on the renovation project and observations. Findings: Most of the informants experienced the new office landscape positively despite few shortcomings. Spatial attributes were identified that influenced the informants' well-being positively in terms of affects, satisfaction, social relations and environmental mastery. Conversely, negative influences on well-being were also reported regarding affects, satisfaction and environmental mastery. Conflicting views on some of the spatial attributes and contextual factors related to the planning process and the former office landscape were identified. Originality/value: The value of this paper lies in investigating the office landscape at the spatial attributes level, despite office type, and their influence on hedonic and eudaimonic components of employee well-being. The research approach adopted proved its usefulness for in-depth studies of the interrelations between office landscapes and employee well-being.
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| 3. |
- Forooraghi, Melina, 1989, et al.
(författare)
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Scoping review of health in office design approaches
- 2020
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Ingår i: Journal of Corporate Real Estate. - 1463-001X .- 1479-1048. ; 22:2, s. 155-180
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Forskningsöversikt (refereegranskat)abstract
- Purpose: This paper aims to explore the literature on office design approaches (ODAs) in relation to employee health. The overall goal is to facilitate the practical use and theoretical development of design approaches to healthy offices. Design/methodology/approach: A scoping review of 7,432 papers collected from 4 electronic databases and 5 scientific journals resulted in the selection of 18 papers for content analysis. Findings: Various ODAs relating to building design features and health were identified. The findings highlight challenges for this emergent field, including a paucity of literature on ODAs, a lack of definitions of health and healthy offices, ambiguous design strategies and a lack of a holistic ODA. Originality/value: ODAs are potentially valuable resources but an under-considered topic for healthy office development. To the best of the authors’ knowledge, this study is the first scoping review to map and compare different design approaches in the context of office design and its main contribution is in encouraging researchers and practitioners to bring a salutogenic and holistic perspective to their design approaches.
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| 4. |
- Johansson, Erik, 1990, et al.
(författare)
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Identifying and prioritizing coworking member needs
- 2024
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Ingår i: Journal of Corporate Real Estate. - 1463-001X .- 1479-1048. ; In Press
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: This paper aims to identify and prioritize the needs of coworking members. The authors focus on maintaining the existing members rather than attracting new ones. Design/methodology/approach: The authors use two phases and multiple methods. The first phase focuses on a qualitative approach using observations and interviews to uncover and formulate the members’ needs. The second phase focuses on prioritizing the needs using a quantitative approach. Findings: The authors discovered 19 member needs from the coworking spaces. Based on an online survey, the authors classified those needs into three main Kano model’s categories. Originality/value: The resulting member needs and their strategic priorities provide a useful basis for coworking providers to direct their improvement efforts towards achieving greater member satisfaction.
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| 5. |
- Magnusson, Daniel, 1993, et al.
(författare)
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Sustainable coworking: the member perspective
- 2024
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Ingår i: Journal of Corporate Real Estate. - 1463-001X .- 1479-1048. ; 26:2, s. 153-175
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Tidskriftsartikel (refereegranskat)abstract
- Purpose : Sustainability is regarded as a core value that the coworking movement aspires to. However, most sustainability efforts focus on the providers’ perspective while neglecting the coworking members’ role. Therefore, this paper aims to explore sustainable coworking from the members perspective by focusing on sustainable behaviors. Design/methodology/approach : This study uses a flexible pattern matching approach. Theoretical patterns are identified using literature on coworking space and sustainable behavior while matching them with the empirical data. Data were collected from three different coworking spaces in Sweden through interviews and observations. Findings : Based on the theoretical patterns, three constructs for sustainable coworking were identified, namely, productive behavior, prosocial behavior and responsible space sharing behavior. Through the empirical data, the constructs were further concretized to understand their different aspects. The findings uncovered a new layer of complexity where members can show the same behavior and be perceived differently. Originality/value : This study offers a more holistic understanding of sustainable coworking by highlighting the members’ role and identifying different member perceptions on sustainable coworking behaviors.
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