| 1. |
- Blomqvist, Paula, 1968-, et al.
(författare)
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Contracting out welfare services : how are private contractors held accountable?
- 2022
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Ingår i: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 24:2, s. 233-254
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Tidskriftsartikel (refereegranskat)abstract
- A challenge for governments contracting out public services is holding accountable contractors who fail to meet agreed-upon standards. In social services, contract monitoring is complicated by the fact that contracts tend to be incomplete and performance hard to assess. In this study, we examine how local governments in Sweden hold private contractors accountable in nursing home care. The main finding is that a mixture of accountability mechanisms was used, but that social accountability was seen as most effective. Marketaccountability measures like contract termination and financial sanctions could not be applied as local governments lacked the capacity to enforce them
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| 2. |
- Brorström, Sara, 1982, et al.
(författare)
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Boundaries of collaboration – the case of a temporary housing complex for refugees in Sweden
- 2022
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 24:4, s. 536-557
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Tidskriftsartikel (refereegranskat)abstract
- Integration of recent refugees is gaining much attention in the aftermath of the European ‘refugee crisis’ and collaboration is often seen by public officials as vital to promoting integration. At the same time, achieving successful collaboration in practice is regarded as difficult. In this paper we explore the challenges in detail by tracing how collaborative work unfolds in practice as ongoing, dispersed and collective boundary work. We draw on a longitudinal study of a collaboration project involving a number of municipal and state organizations in Sweden, and aimed at integrating recent refugees into the labour market and society.
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| 3. |
- Brorström, Sara, 1982, et al.
(författare)
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Fast fashion: the rapid layering of management fashions in the Swedish city of Gothenburg
- 2024
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 26:1, s. 245-264
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Tidskriftsartikel (refereegranskat)abstract
- By drawing on the institutional theory literature on management fashions paired with the layering literature, this paper shows how a city organization underwent rapid changes over a decade by continuously adopting fashions. This paper is based on a longitudinal study examining a city organization and its endeavours over ten years, including 108 interviews and about 650hours of observations. The paper shows how layering and fashion drive each other, and that fashion accelerates the layering process. The paper also shows how organizational actors struggled to realize intentions to change while being held back by previous layers and adopted management fashions.
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| 4. |
- Casady, Carter B., et al.
(författare)
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(Re)defining public-private partnerships (PPPs) in the new public governance (NPG) paradigm : an institutional maturity perspective
- 2020
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Ingår i: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 22:2, s. 161-183
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Tidskriftsartikel (refereegranskat)abstract
- Infrastructure public-private partnerships (PPPs) are dominantly seen as part of an increasingly fragmented and uncertain public management paradigm known as New Public Governance (NPG). However, the effects of institutional maturity on PPP utilization within this domain remain understudied. In order to (re)define PPPs within the NPG paradigm, we develop a PPP institutional maturity model based on three institutional capabilities-legitimacy, trust, and capacity. We then use the U.S. PPP market as a case example to explore how the maturity of PPPs in an institutional setting depends on legitimacy, trust, and capacity in the PPP model.
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| 5. |
- Danielsson, Pernilla, et al.
(författare)
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User-orientation in public service organizations : Making use of value as a thick concept
- 2024
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 26:4, s. 1013-1032
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Tidskriftsartikel (refereegranskat)abstract
- Value is a key concept in public service logic. However, exactly what the concept of value brings to public services, where the value of a service cannot be linked to a cost or a payment, has not received much attention. In this article, examples are shown of how value is expressed empirically by a corpus based on interviews with various stakeholders in a municipal service context. The study presents the value concept as a thick concept, and as a way of approaching user-orientation, but only if several value perspectives and timeframes are included, and if the user’s perspective (not user-perspective) is highlighted.
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| 6. |
- Davoudi, Sara, et al.
(författare)
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Preconditions of Coordination in Regional Public Organizations
- 2024
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Ingår i: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 26:4, s. 988-1012
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- Involving several levels ranging from policy-making to service delivery, the coordination of regional public organizations is a complex matter. This paper explores how relational preconditions affect regional public organizations’ coordination activities and outcomes. A model is developed that links relational preconditions to coordination outcomes. Even though the coordination mechanisms and instruments are used, the coordination outcome might vary based on the individuals and the relationships among individuals. This study suggests that the use of coordination mechanisms and in turn coordination outcome, is affected by the individuals’ personal beliefs and personal relationships as well as trust in the vertical organization.
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| 7. |
- Drapalova, Eliska, 1987, et al.
(författare)
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Who governs 4.0? Varieties of smart cities
- 2020
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 22:5, s. 668-686
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Tidskriftsartikel (refereegranskat)abstract
- © 2020, © 2020 Informa UK Limited, trading as Taylor & Francis Group. Research on smart cities is still at an early stage. The conjecture of this article is that smart city strategies and their impacts will inevitably vary across contexts; however, the debate still lacks an analytical toolkit that guides the exploration of such varieties (and similarities) of smart cities. Combining existing research on the governance of smart cities with theories of business–state relations from political economy, this article develops an analytical framework and typology that captures varieties (and similarities) of smart city policies and governance. We apply this framework to four illustrative cases: Prague, Barcelona, Berlin, and Rio de Janeiro.
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| 8. |
- Ek Österberg, Emma, 1977, et al.
(författare)
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Beyond auditor and auditee: exploring the governance of performance in eldercare
- 2023
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Ingår i: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 25:1
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Tidskriftsartikel (refereegranskat)abstract
- Auditing is a key tool for governing performance. Informed by the ‘audit trail logic’ this article takes a micro-perspective on auditing in which the auditees play an active role. Using the case of eldercare, it explores what actors do as they take part in audits and how they make sense of the underlying logic. Findings reveal that the roles of auditor and auditee may not only shift between audits, but also blur during audit activities. Therefore, this article contributes to public performance literature and practice by empirically showing how actors involved in an audit negotiate a shared understanding of performance.
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| 9. |
- Engen, Marit, et al.
(författare)
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Continuing the development of the public service logic : a study of value co-destruction in public services
- 2021
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Ingår i: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 23:6, s. 886-905
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Tidskriftsartikel (refereegranskat)abstract
- This paper reports on a study of value co-destruction in public services, i.e. diminishment of value by interaction between providers, users, and other actors. The goal is to contribute to the public service logic (PSL) that suggest a shift from linear co-production to dynamic value co-creation. However, PSL has devoted scant attention to value co-destruction. The paper contributes by identifying four dimensions representing causes of value co-destruction in public services. The paper also shows how value may be co-destroyed in the interaction between several types of actors, thus advancing a service ecosystems perspective for understanding value co-destruction.
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| 10. |
- Eriksson, Erik, 1977-, et al.
(författare)
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Collaborative Public Management : Coordinated Value Propositions among Public Service Organisations
- 2020
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Ingår i: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 22:6, s. 791-812
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Tidskriftsartikel (refereegranskat)abstract
- Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.
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