| 1. |
- Aggestam, Lena, et al.
(författare)
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How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development?
- 2023
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Ingår i: Systems. - : MDPI. - 2079-8954. ; 11:9
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Tidskriftsartikel (refereegranskat)abstract
- Studies on Critical Success Factors (CSFs) in Healthcare Information Systems (HIS) development projects have traditionally often been limited to retrospectively identifying CSFs in a finished project. In this paper, we focus on how to prospectively apply and manage CSFs in HIS projects. Based on a holistic perspective and systems thinking, an inductive research strategy was applied and a single in-depth case study was conducted. The findings include detailed descriptions that contribute to further understanding of how to prospectively apply and manage CSFs in HIS projects. The analysis reveals that CSFs must be applied differently and managed on various system levels. Furthermore, it shows how interactions exist between different system levels, both in the case of a specific CSF and between different CSFs on various system levels. Our analysis framework and findings indicate new directions for future research: how to prospectively apply and manage CSFs in HIS development projects can now be investigated both in a more holistic way and more in detail. Finally, healthcare practitioners can use the descriptions as practical checklists for guiding them in how to realize situational adaptation of CSFs in HIS projects across different system levels.
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| 2. |
- Aggestam, Lena, et al.
(författare)
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LEARNING AND QUALITY ASSURANCE IN THE SAME PACKAGE
- 2024
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Ingår i: INTED2024 Proceedings. - : IATED. - 9788409592159 ; , s. 2006-2011
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The critical need for organizations to learn and change is well known. “The ability to learn faster than your competitors is your only lasting competitive advantage” as put by a HR manager. Thus, knowledge is vital, both as a resource and a competitive advantage. The importance of life-long learning and distance education is clear, just as the role of higher education. The aim of this paper is to share academic experiences and lessons learnt concerning performing high quality assessment on-line and at the same time offering a learning opportunity for both teachers and students. This is a big challenge.We performed a case study in an on-going hybrid course. There were 10 students on the course, all professionals and employed and hence performing the course and working at the same time. We used the final course assessment as a case unit, which was performed as structured on-line dialogues between each student individual and the examiner. Data were collected by observations of three students performing and a deep follow-up interview with the examiner responsible. Each dialogue lasted about one hour. To be eligible to participate the student must have prepared a task based on two books and questions aiming to put the literature in comparison as well as in the context of their own employment. The examiner leads the dialogue based on graduate assessment criteria, developed by the examiner. The collected data were inductively analyzed.The analysis reveals advantages that oral individual assessments have concerning quality assurance and at the same time enable learning. The examiner has natural opportunities to ask follow-up questions to stimulate reflections and further learning. The examiner also has opportunities to ask questions that reveal the students’ knowledge and understanding related to the assessment criteria and the syllabus learning outcomes, which is a critical aspect not at least from the perspective of AI and chat-GPT. Since the dialogues are individual, the time perspective is a matter of fact that is often lift as an argument against this type of examination. According to the examiner, this is not a problem if you take all the steps in the examination process into consideration. The total time is more or less equal compared to traditional written examinations. Furthermore, the examiner emphasizes that this form of examination is much more fun.To achieve both quality assessment assurance and learning, the analysis also reveals the importance of a holistic approach, as for example putting the matter of course in the students´ reality as well as the critical interface between the task and the assessment dialogue. It also strengthens the importance of preparing for both the examiner and the student and emphasizes the importance of having a system for continuous follow-up and improvements. Finally, the follow-up interview with the examiner reveals the learning it means by having someone externally observing the performance and then asking relevant questions and having a dialogue afterwards. “It forced me to think and reflect on the work from new perspectives, which is critical for future improvements” as put by the examiner. One piece of advice from the examiner is to include this type of work in the quality assurance system for course development. To reflect on the work was an important input to further increase and develop the course.
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| 3. |
- Aggestam, Lena, et al.
(författare)
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The Development and Evaluation of an Animated Video for Pre- and Postoperative Instructions for Patients with Osteoarthritis : A Design Science Research Approach
- 2024
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Ingår i: Geriatrics. - 2308-3417. ; 9:19, s. 1-11
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Tidskriftsartikel (refereegranskat)abstract
- Osteoarthritis (OA) is a condition in the hip or knee joints that develops during a long period of time and sometimes needs hip or knee joint replacement surgery when pain gets too intense for the patient. This paper describes how an animated video for pre- and postoperative instructions for patients with osteoarthritis was designed. The design science research (DSR) approach was followed by creating a web-based animated video. The web-based animated video is used to support surgical departments with education for patients suffering from OA. In the web-based animated video, information about OA surgical treatment and its pre- and post-arrangements was included. The relevance, the rigor, and the design cycles were focused on, with some iterations of and improvements in the animations. Even after implementation, there was a feedback-loop with comments from the surgeons and their patients. Moreover, as more departments will use the web-based animated video, they want to make their special mark on it, so that further changes will be made. This paper presents the design and successful implementation of an animated video for pre- and postoperative instructions for patients with osteoarthritis, tightly linked to the patient journey and the workflow of healthcare professionals. The animated video serves not only as a tool to improve care but also as a basis for further scientific research studies.
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