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- Backström, Tomas, 1957-, et al.
(författare)
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Conclusions
- 2017
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Ingår i: International Series in Operations Research and Management Science, Volume 255. - Cham : Springer New York LLC. - 9783319559841 ; , s. 167-171
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Bokkapitel (refereegranskat)abstract
- In this concluding chapter, each of the previous chapters are reflected upon based on the emergent quality management paradigm presented in Chap. 9 by Backström. This book introduces four processes: innovation, production, knowledge creation, and value creation processes. It is emphasised that companies must prioritise and develop all four of these processes to survive and prosper. Throughout the book, dichotomies associated with these processes have been elaborated on and discussed. Historically, these dichotomies have often created dilemmas owing to the current understanding of their relations. However, as suggested in this book, alternative perspectives can be used in a constructive way to resolve these potentially high-impact dilemmas. Recognising the dichotomies as mutually dependent gives further possibilities for the development of production systems.
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- Backström, Tomas, 1957-, et al.
(författare)
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Group creativity and work process structure
- 2015
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Ingår i: The XXVI ISPIM Innovation Conference ISPIM'15.
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Konferensbidrag (refereegranskat)abstract
- Creativity in work life typically includes several people, thus there is a need to understand how people interact and support each other in creative group processes. Is there, for example, a need for a structure of the work process of a creative group? This paper is about the possibility to enable self-organisation and if an attempt to do so can increase group creativity. In the experiment of this study half of the groups were given a work process structured to enable self-organisation. The degree of self-organisation was measured with a questionnaire and the idea flow was observed and analysed. Ideas were significantly more often observed and used by other group members in the more self-organised groups, and the two best solutions of the task were find among them. A work process structured according to the six delta model seems to increase self-organization as well as creativity of a group.
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- Backström, Tomas, 1957-, et al.
(författare)
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Introduction
- 2017
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Ingår i: International Series in Operations Research and Management Science, Volume 255. - Cham : Springer New York LLC. - 9783319559841 ; , s. 1-8
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- It is well known that the development of successful business and production systems are full of conflicting forces; initiatives that seem conducive to one line of work can be a constraint on another line of work. This kind of dilemma is the core subject of the current book, and by applying alternative perspectives to such dilemmas, the book will present ideas on how these could be managed in organizations. Organizations need to manage a number of challenges in terms of dualities in order to create a contemporary production system, which seems to be key to future innovative quality improvements in operations. The challenges and dichotomies that are addressed in this book are all part of four interrelated processes that together constitute key elements of a contemporary production system: The innovation process—creation and implementation of new offerings and solutions, The production process—production and distribution of offerings and solutions, The knowledge creation process—emergence and distribution of knowledge, The value creation process—created customer value based on the offerings and solutions developed.
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- Backström, Tomas, 1957-, et al.
(författare)
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Self-organisation and group creativity
- 2016
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Ingår i: The Journal of Creativity and Business Innovation. - 2351-6186. ; :2, s. 65-79
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Tidskriftsartikel (refereegranskat)abstract
- The team has become the basic organisational unit of development and innovation work and an understanding of creativity at the collective level is crucial for long-term sustainability. This article takes a process perspective and understands group creativity as emerging from the interaction among group members. It is about the possibility to enable the emergence of selforganisation, thereby increasing group creativity. This paper presents an experiment where four out of eight randomly formed groups of students were given a work order structured according to the group process model “GroPro”. In groups using the GroPro ideas were significantly more often promoted, observed and used by other group members, and used in the final solution. Further, the two best solutions and the more creative solutions of the task were found among the GroPro groups. A work process structured according to the GroPro model seems to increase self-organisation as well as the creativity of the group. Further, the group process is shown to be more important for group creativity than the individual creativity of the group members. Our results encourage more focus on the group process by both academia and practitioners.
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- Backström, Tomas, 1957-
(författare)
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Solving the quality dilemma : Emergent quality management
- 2017
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Ingår i: International Series in Operations Research & Management Science, Volume 255. - Cham : Springer New York LLC. - 9783319559841 ; , s. 151-166
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Bokkapitel (refereegranskat)abstract
- The Emergent Quality Management paradigm combine the two sides of the dichotomy imposed by the dilemmas of the production system: on the one hand side exploitation, stability, control and efficiency and, on the other hand, exploration, adaptability, creativity and effectiveness. The two sides—actors’ exploration and the structures of exploitation—are interconnected and reinforce each other. Actors and structures are always interconnected with each other in a circular causality. It is through the interactions between the actors that the structures emerge, and these structures organize the activities of the actors. The conflict in goals between exploration and exploitation at individual and team levels is thus transcended. This is a theoretical transcendence, meaning that by using the Emergent Quality Management paradigm it becomes obvious that the dichotomy is not a problem that must be managed, but a necessary feature of wholeness.
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