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- Gulliksen, Jan, et al.
(författare)
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Key principles for user centred systems design
- 2003
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Ingår i: Behaviour and Information Technology. - : Informa UK Limited. - 0144-929X .- 1362-3001. ; 22:6, s. 397-409
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Tidskriftsartikel (refereegranskat)abstract
- The concept of user-centred systems design (UCSD) has no agreed upon definition. Consequently, there is a great variety in the ways it is applied, which may lead to poor quality and poor usability in the resulting systems, as well as misconceptions about the effectiveness of UCSD.The purpose of this paper is to propose a definition of UCSD. We have identified 12 key principles for the adoption of a user-centred development process, principles that are based on existing theory, as well as research in and experiences from a large number of software development projects. The initial set of principles were applied and evaluated in a case study and modified accordingly.These principles can be used to communicate the nature of UCSD, evaluate a development process or develop systems development processes that support a user-centred approach. We also suggest activity lists and some tools for applying UCSD.
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| 3. |
- Sandblad, Bengt, et al.
(författare)
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Work environment and computer systems development
- 2003
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Ingår i: Behaviour and Information Technology. - OXON, ENGLAND : Informa UK Limited. - 1362-3001 .- 0144-929X. ; 22:6, s. 375-387
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Tidskriftsartikel (refereegranskat)abstract
- Work environment and occupational health problems of different nature are constantly increasing in computer supported work. Most efforts to improve the work environment are focused primarily on physical aspects, and to some extent on psychosocial aspects. Mental workload and cognitive problems are of a more complex nature, more difficult to measure and provide efficient solutions to, and are more seldom studied or solved. Solutions to work environment problems are usually applied to already existing work situations through improved equipment and work place design, health programmes, education, reorganizations, etc. The problems are seldom prevented by means of applying relevant methods early in the systems development process, before the artefacts have been designed and implemented. This paper, and the following papers of this special issue, will focus on the need to integrate different interdisciplinary methods at different phases in the development process of computerized support systems, with the ultimate goal to prevent work environment problems and decrease the health risks to the users.
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