| 1. |
- Eriksson, Erik, 1977, et al.
(författare)
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Post-New Public Management in Public Healthcare: Recycled, Hybridized, Paradigmatic?
- 2019
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Ingår i: British Academy of Management (BAM) 2019 Conference. - : British Academy of Management.
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Konferensbidrag (refereegranskat)abstract
- New Public Management (NPM) is increasingly used pejoratively and claimed unfit for the complex challenges in contemporary societies, for example aging population structures and, as a result, increased number of cancer patients. Consequently, post-NPM gains increased attention. Drawing from a longitudinal case in Swedish cancer care, the present article seeks to pinpoint post-NPM in public healthcare practice. It is revealed that some post-NPM aspects are recycled by combining traditional public administration (pre-NPM) and NPM aspects: the former’s re-professionalisation is combined with the latter’s foci on performance measures, decentralisation, and accountability. Other post-NPM aspects are hybridizing typical NPM aspects with new (post-NPM) aspects: for instance, customer-focus is taken further to include the patient’s active participation in co-designing services, and standardization is reinterpreted to concern meeting-places rather than efficiency. Yet other aspects are replacing NPM shortcomings: for instance, trust is replacing control, and a systems approach is replacing the intra-organisational focus
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| 2. |
- Hellström, Andreas, 1972, et al.
(författare)
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Co-designing a social innovation to better support people affected by cancer: A user-driven integration of societal resources
- 2018
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Ingår i: XXII IRSPM Annual Conference 2018.
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Konferensbidrag (refereegranskat)abstract
- The House of Power opened on February 8th, 2018 – the first Swedish support centre for people affected by cancer. The centre is located in the city of Borås (a mid-size Swedish municipality) with a 300 square meters venue to provide emotional, social, and practical support for people affected by cancer. The House of Power is a social innovation project initiated, driven, and designed by people affected by cancer. It is the result of a collaboration between patients, relatives, local hospital, primary care, municipality, Social insurance agency, Employment agency, academia, local businesses, and civil society. All of these actors are often involved in people’s life event of getting a cancer diagnosis, but the resources are fragmented and badly fitted for the person affected by cancer. With the ambition to act as a platform for relevant resources, The House of Power builds on the logic of user-driven resource integration. This work has been nominated for the Swedish Design Award 2018 in the category sustainable development. In this paper, we describe the design process and highlight some key learnings for the open and distributed co-creation process of this social innovation.
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