| 1. |
- Gustafsson, Mariana S., 1978-
(författare)
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Constructing security : reflections on the margins of a case study of the use of electronic identification in ICT platforms in schools
- 2014
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Ingår i: Privacy and Identity Management for Emerging Services and Technologies. - Berlin, Heidelberg : Springer. - 9783642551369 ; , s. 224-236
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Bokkapitel (refereegranskat)abstract
- This paper addresses how people construct meanings regarding “the concept of security”, based upon the descriptions collected from participants in a case study of the use of electronic identification in ICT platforms in schools. The aim of the paper is to reflect on the concept of security by identifying and analyzing how people build their own understanding of security when using ICT platforms in schools. The analysis identifies three ontological instances of security: security as an ideal state of affairs, security as a value and information security. The analysis also clarifies the difference between the objective and subjective nature of security, as well as the differences between factual and perceived information security. As a result, I raise several research questions concerning “security”, and identify common assumptions with regard to constructing the concept of security.
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| 2. |
- Gustafsson, Mariana, 1978-, et al.
(författare)
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Safe on-line e-services building legitimacy for e- government : A case study of public e-services in education in Sweden
- 2013
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Ingår i: eJournal of eDemocracy & Open Government. - Krems, Austria : Donau-Universitaet Krems. - 2075-9517. ; 5:2, s. 155-173
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Tidskriftsartikel (refereegranskat)abstract
- There is an increased use of public e-services integrating citizens into public administration through electronic interfaces. On-line interaction among public organizations and citizens is one core relation in e-government that hereby becomes embedded into daily practices. A safe entry into e-governmental systems is essential for security and trust in the e-governmental systems and schools as well as public services in general. This paper addresses how electronic identification has been used for access to public e-services in schools in a Swedish municipality. This paper draws on a case study of use of ICT platforms in education administration in order to study the implementation of secure login process and factors that may have implications upon trust in-and legitimacy of public e-services at local e-government level. Besides describing the implementation process and analyzing security and organizational arrangements connected to the use of the platform, the paper address the argument that secure identification tools are essential for increased use of e-services and lead to greater legitimacy of the public (e)services. The analysis focuses on information security, organization set-up and potential development of the platforms, contributing with empirical findings and conceptual applications. A key finding was that the organization of identification and access to public e-services seemed highly dependent of the organizational structure of the public schools. The more general implication of the findings was that safe and well organized identification systems that were considered as trustworthy and useful among citizens were essential for increased use of the services and legitimate public e-services in general.
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| 3. |
- S. Gustafsson, Mariana, 1978-, et al.
(författare)
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Organizing safe on-line interaction and trust in governmental services. A case study of identification channels for public e-services in schools
- 2013
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Ingår i: CeDEM13, Proceedings of the International Conference for E-Democracy and Open Government. - Donau-Universität Krems. - 9783902505309 ; , s. 75-88
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- There is an increased use of public e-services integrating citizens into public administration through electronic interfaces. The relation among parents and public schools is a daily and important relation that has to be trustworthy. On-line interaction among public organizations and citizens can be seen as e-government, indeed embedded into daily practices. A safe entry into such systems is essential for security and trust in the e-governmental systems and schools as well as public services in general. This paper addresses how electronic identification has been used for access to public e-services in schools in a Swedish municipality. The aim of the paper is to present a case study on how electronic identification is used and implemented in ICT platforms in schools. The analysis focuses on information security, organization and potential development of the platforms. The main finding in the case study is that there was an un-organized presentation of information in the system; both general and personal information had to be accessed with the same level of security (identification systems). The organization of identification and access to public e-services seemed highly dependent of the organizational structure of the public schools. The more general implication is that safe and well organized identification systems that are considered as trustworthy and useful among citizens are essential for increased use of the services and legitimate public e-services in general.
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| 4. |
- Wihlborg, Elin, 1970-, et al.
(författare)
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Electronic identification in practice – a case study of the use and organization of eID in public e-services in schools
- 2013
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- There is an increased use of public e-service integrating citizen into public administration through electronic interfaces. A safe entry into these systems is essential for security and trust in the e-governmental systems in particular and governmental activities in general. Electronic identification has over the years developed and been improved in order to be applicable and useful in different settings. This paper addresses how electronic identification has been used for access to public e-services in schools. The aim of the paper is to present a case study of use of electronic identification into ICT platforms in schools in order to analyze security, organization and potential development of the platforms. The analysis focuses on how security is arranged and perceived among users, using electronic identification and other types of login (passwords) and studies the differences of actual and perceived safety. The study found that there was an un-organized presentation of information in the system; both general and personal information had to be accessed through the same identification systems. The organization of identification and access to public e-services seemed highly dependent of the organizational structure of the educational sector in the municipality. There are potentials for development of trust and safety mainly by improving the awareness of different security levels of information. There is potential for development both of electronic identification, the organization of it and the use of public e-services in general.
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