| 1. |
- Larsson, Hannu, 1985-, et al.
(författare)
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Sustainable eGovernance? : Practices, problems and beliefs about the future in Swedish eGov practice
- 2016
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Ingår i: Government Information Quarterly. - : Elsevier. - 0740-624X .- 1872-9517. ; 33:1, s. 105-114
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Tidskriftsartikel (refereegranskat)abstract
- The use of ICTs in the public sector, eGovernance, is understood as a complex phenomenon intricately embedded in a continuously changing environment, including multiple actors with disparate interests. A need for research that takes this complexity into account has been identified, and previous research has suggested employing a sustainability perspective. The use of the sustainability concept in the eGovernance context is an emerging area without a common focus or use of the concept. There is a lack of research with a thorough basis in sustainability theory, and a need for empirical research focusing on sustainable eGovernance. In order to respond to this need the research question of this paper is, How can current eGovernance practice be interpreted from a sustainability perspective? A case study is performed in the context of Swedish eGovernance practice, at national and municipal level. Interviews are used to investigate practitioners’ views, which are analyzed by using a framework, developed based on eGovernance literature that highlights sustainability. We find that sustainability in eGovernance practice in this case revolve to a large extent around how actors struggle with achieving continuity and implementing a holistic view of the use of ICT in the public sector. We also highlight the issue of trade-offs between different sustainability dimensions.
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| 2. |
- Wihlborg, Elin, et al.
(författare)
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The Computer Says No!” : A Case Study on Automated Decision-making in Public Authorities
- 2016
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Ingår i: Proceedings of the Annual Hawaii International Conference on System Sciences. - Piscataway, NJ : IEEE conference proceedings. - 9780769556703 ; , s. 2903-2912
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Konferensbidrag (refereegranskat)abstract
- In e-government automated decision-making increases, forming part of a trend towards “smart” and self-regulating systems. This necessitates the introduction of new relationships and practices, challenging the division of responsibilities in public administration. Using a case study approach, this paper elaborates on implications of automated decision-making for professional officers in a Swedish public organization. We conclude that automation should be framed in relation to the rules of law and ethics of justice. Furthermore, the roles and competences of professionals are changing, with automated systems beginning to resemble cobureaucrats. Professionals can either make an alliance with the automated system or the client. This choice of strategy is related to the issues of legitimacy and professional competences. We also identify practices as being either a form of caring ethics or a formal legal ethic norm. Such practices should be further addressed to influence practices promoting legitimate systems citizens can trust.
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