| 1. |
- Geissinger, Andrea, 1987-, et al.
(författare)
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Assessing consumer goals in the sharing economy : Evidence from Airbnb
- 2018
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Ingår i: Academy of Management Proceedings. - : Academy of Management.
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Konferensbidrag (refereegranskat)abstract
- This paper aims to analyze how consumers’ articulate goals associated with the sharing economy and its associated implications for consumer policy. By utilizing the methodological approach of Social Media Analytics (SMA), we track the ways in which consumers’ express goals and criticism associated to the popular accommodation sharing platform Airbnb. Based on our empirical material that covers 7,022 user-generated content published over a 12-month period, we illustrate a spectrum of eight distinct goals as well as associated dimensions of criticism that consumers demonstrate. While goals associated towards financial and efficiency gains are dominating, consumers’ criticism tends to be centered on macro environmental consequences of the sharing economy. In view of previous studies suggesting that utilitarian goals almost entirely dominate consumers’ goals associated with the sharing economy, this paper therefore contributes to extant literature on the phenomenon by illustrating the multitude of ways in which consumers relate to the sharing economy and the associated consequences for the scope, scale and speed of future ways in which the sharing economy can be regulated.
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| 2. |
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| 3. |
- Geissinger, Andrea, 1987-, et al.
(författare)
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Institutional orders in the sharing economy : Community as an answer to the state-market-interlock
- 2018
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Ingår i: Academy of Management Proceedings. - : Academy of Management.
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Konferensbidrag (refereegranskat)abstract
- As the emergence of sharing economy firms changes existing institutional structures and bring forth increasing institutional complexity for firms, regulators and users alike, this paper aims to analyze how the public adhere to institutional orders in resolving emerging controversies associated with the sharing economy. By analyzing four cases of societal controversies concerning the accommodation sharing platform Airbnb in the Swedish market during 12 months between the years 2015-2016, we illustrate the ways in which the public adhered to three main institutional orders of state, market and community in resolving four identified controversies related to prostitution, racism, failure to pay taxes and housing shortage allegedly caused by the firm. In perspective to the ways in which extant literature emphasize state and market as fundamental institutional orders for resolving institutional complexity, our results highlights the role of community as a key institutional order situated in the intersection between the state and the market in the setting of the sharing economy.
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| 4. |
- Geissinger, Andrea, 1987-, et al.
(författare)
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Tracing brand constellations in social media : the case of Fashion Week Stockholm
- 2018
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Ingår i: Journal of Fashion Marketing and Management. - : Emerald Group Publishing Limited. - 1361-2026 .- 1758-7433. ; 22:1, s. 35-48
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: The purpose of this paper is to explore the effects of fashion weeks on brand constellations of participating fashion companies in social media.Design/methodology/approach: The study analyses how brand constellations take form for seven Swedish fashion companies before, during and after Fashion Week Stockholm. In total, 3,449 user-generated contents referring to the sampled brands were collected and analysed.Findings: On average, brand constellations of participating companies are increasingly incorporating other participating brands as a result of the fashion week. Based on the presented results, four brand constellation outcomes for participating fashion companies are identified: brand constellation amplification, concentration, division and dilution.Research limitations/implications: As this paper is focussed on the Swedish market, additional results from fashion weeks taking place in other cities would be beneficial to verify the four brand constellation outcomes.Practical implications: The results question the resilience of professionally curated brand constellations due to the emergence of user-driven constellations that also shape the position of fashion brands. Therefore, this development can potentially have a considerable impact on often carefully orchestrated brand positioning strategies executed by fashion companies.Social implications: Digitally fuelled interdependences of brand constellations by professionals and consumers attest to the dilution of borders between consumers and producers.Originality/value: This paper contributes to the field of fashion marketing and management by identifying four different brand constellation outcomes in social media for participating fashion companies as a result of fashion weeks and how to managerially handle these respective outcomes.
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| 5. |
- Geissinger, Andrea, 1987-, et al.
(författare)
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Gigging in the sharing economy
- 2018
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Ingår i: Reshaping Work 2018 conference.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Gigs define temporary works performed by individuals in various settings (Bogenhold, Klinglmair, & Kandutsch, 2017; Healy, Nicholson, & Pekarek, 2017; Horney, 2016; Lehdonvirta, 2018). Coined in the 1920s, its long tradition relates to music and art performers and their acting on stage. It represents some sort of temporality, meaning that the exact same task may not appear again, at least not in the same surrounding. Recent trends in business life have redefined work (cf. Öberg, 2012), have brought forth such concepts as freelance and gig economies to portray individuals as self-employed and the mentioned temporality of task (Gandini, 2016; Janofsky, 2015).At the rise of the sharing economy, that is, peer-to-peer based exchanges accomplished by digital platforms (e.g., Belk, 2014), the providing parties’ operations could well be seen as gigs intermediated online, but facilitated offline in temporary exchanges with users. The development of the sharing economy includes an increased plurality in ways to operate though (Mair & Reischauer, 2017), not the least underlined by how the peer-to-peer exchanges have sometimes turned into ways to earn living by the providing parties. This paper sets to investigate this phenomenon by particularly focusing on how various stakeholders – internal and external actors with direct or indirect influence or participation in the exchanges (cf. Freeman, 1984) – comprehend this development. The purpose of the paper is to categorize various stakeholders’ viewpoints and their influence on the understanding of gigs in the sharing economy.Empirically, the paper departs from two social-media data sets: one describing Uber, the other one Foodora, as two examples of sharing economy platforms. The data sets comprises more than 30,000 social media posts. The paper analyses how the providing side of these platforms is reported on in social media also taking into account who (type of stakeholder) posts about them. Preliminary findings indicate how the providing side, albeit both studied platforms would be characterized as highly commercialized, demonstrate quite different results related to those work conditions actually at hand. While this being the case, the data reveals a shared pattern of negative connotation across stakeholder groups, with them influencing one another across the social media. The negative descriptions do, as opposed to learnings from traditional stakeholder theory, indicate expressions well beyond stakes and influences by the particular stakeholder group: a user may well engage in talks about legal regulations, for instance, while it would had been expected to mostly engage with services provided, payments, and deliveries.The paper contributes to previous research in several ways: Firstly, the sharing economy literature is still mainly focused on the user side of sharing, meaning that this paper fills an empirical hole in its perspective. Secondly, the methodological approach taken allows for a broad, but also integrated capturing of individual stakeholders’ understanding of the phenomenon. Hence, it includes both the definition of various stakeholder groups and how they may influence one another. Thirdly, and as the theoretical contribution, the paper provides understanding for stakeholders, their influence and participation in digital settings, and particularly how influences and viewpoints of stakeholders become separated from their participation.
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| 7. |
- Laurell, Christofer, 1987-, et al.
(författare)
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Comparing coverage of disruptive change in social and traditional media : Evidence from the sharing economy
- 2018
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Ingår i: Technological forecasting & social change. - : Elsevier. - 0040-1625 .- 1873-5509. ; 129, s. 339-344
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Tidskriftsartikel (refereegranskat)abstract
- How do social media differ from traditional media in their coverage of disruptive technological change? We explore how two entrants transforming the personal transportation and accommodation sectors are covered in social and traditional media. Using content analysis, we conclude that these two forms of media differ substantially. Traditional media is focused on how the two entrants affect society and their respective sectors at large, whilst social media instead function as accelerators for the entrants as they receive predominantly positive coverage. Therefore, our findings suggest that the rise of social media may accelerate the growth of disruptive innovations which can, in turn, reduce the window for response.
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| 8. |
- Laurell, Christofer, 1987-, et al.
(författare)
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Digital festival engagement : On the interplay between festivals, place brands, and social media
- 2018
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Ingår i: Event Management. - : Cognizant Communication Corporation. - 1525-9951 .- 1943-4308. ; 22:4, s. 527-540
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Tidskriftsartikel (refereegranskat)abstract
- This article aims to explore the digitization of festival engagement due to the emergence of social media and the associated consequences this development brings for festivals and place brands. This is done by drawing on a study of eight festivals that took place in Sweden during the summer of 2015. In total, a material of 77,034 user-generated contents published in social media were collected and analyzed. The presented results illustrate that the studied festivals enjoy considerable levels of digital engagement and that this also generates engagement for the associated places in which the festivals take place. In view of these findings, this article presents the concepts of digital festival engagement and digital place-brand engagement to explain the interplay that takes place between festivals and place brands in social media. By doing so, this article contributes to extant literature within the field of event management by depicting how the digitization of festival engagement adds increased complexity as engagement manifests both physically and digitally, which in turn gives rise to several conceptual and managerial challenges in regards to the management of consumer engagement.
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| 9. |
- Laurell, Christofer, 1987-, et al.
(författare)
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Sport in business studies : a state-of-the art literature review
- 2018
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Ingår i: Sport, Business and Management. - : Emerald Group Publishing Limited. - 2042-678X .- 2042-6798. ; 8:5, s. 529-546
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Forskningsöversikt (refereegranskat)abstract
- PurposeThe purpose of this paper is to provide a systematic review of articles on sport published in leading business studies journals within marketing, organisational studies and strategy.Design/methodology/approachBased on a review of 38 identified articles within the subfields of marketing, strategy and organisation studies published between 2000 and 2015, the articles’ topical, theoretical and methodological orientation within the studied subfields were analysed followed by a cross-subfield analysis.FindingsThe authors identify considerable differences in topical, theoretical and methodological orientation among the studied subfields’ associated articles. Overall, the authors also find that articles across all subfields tend to be focussed on contributing to mature theory, even though the subfield of marketing in particular exhibits contributions to nascent theory in contrast to organisation studies and strategy.Originality/valueThis paper contributes by illustrating the current state of research that is devoted or related to the phenomenon of sport within three subfields in business studies. Furthermore, the authors discuss the role played by leading business studies journals vis-à-vis sport sector-specific journals and offer avenues for future research.
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| 10. |
- Laurell, Christofer, 1987-, et al.
(författare)
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Sports, storytelling and social media : a review and conceptualization
- 2018
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Ingår i: International Journal of Sports Marketing & Sponsorship. - : Emerald Group Publishing Limited. - 1464-6668. ; 19:3, s. 338-349
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Forskningsöversikt (refereegranskat)abstract
- Purpose - Professional sports organizations have a long tradition of utilizing stories as part of their marketing efforts. However, as the media landscape has undergone considerable change as a result of information and communication technologies, most notably through social media, the conditions under which storytelling evolve have altered significantly. Therefore, the purpose of this paper is to explain how storytelling in the sports sector becomes integrated in social media.Design/methodology/approach - A conceptual review in three sequential steps is carried out. First, extant literature on the role and effects of storytelling is reviewed. This is followed by a review of the interplay between storytelling and the contemporary media landscape, with a particular focus on social media. Third, the authors link both literatures and, by doing so, illustrate the dynamic interplay of storytelling and social media in the sports sector.Findings - The conceptual review shows that storytelling can enact four sequential roles that are characterized by varying degrees of co-creation which, in relation to extant literature, has strong implications for the manageability of storytelling from the perspective of professional sports organizations.Originality/value - Based on the identified sequential roles that storytelling can enact in social media, this paper contributes to the field of sports marketing by depicting how the dynamics between storytelling and the social media landscape exhibit a shifting degree of manageability with regards to storytelling from the perspective of professional sports organizations.
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