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- Hellström, Andreas, 1972, et al.
(författare)
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Applying Process Management in Healthcare –Investigating Implementation Difficulties
- 2009
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Ingår i: 16th International Annual EurOMA Conference.
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Konferensbidrag (refereegranskat)abstract
- This paper focuses on the meeting between a Swedish healthcare organization and the idea of process management. It is evident that the organization itself in many ways becomes an obstacle to the achievement of a process oriented management style. The empirical story that gives voices from the healthcare staff reveals conflicts about the organizing principle and structures such as budgeting and reimbursement systems - obviously built on a more functional view of an organization. It is not completely evident that the two alternative perspectives are easily able to co-exist, and managing seems to be an advanced balancing act.
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- Laarhoven, H, et al.
(författare)
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Orbis medical centre: Designing and constructing sustainable healthcare
- 2009
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Ingår i: In search for sustainable high quality healthcare, Centre for effective organizations/Centre for healthcare improvement international conference, Chalmers University of Technology, Gothenburg, 12-14 October.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)
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- Lifvergren, Svante, 1961, et al.
(författare)
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Online statistical monitoring of critical patient data increases patient safety
- 2008
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Ingår i: 2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08; Cape Town; South Africa; 27 July 2008 through 31 July 2008. - 9781890843175 ; , s. 895-899
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Konferensbidrag (refereegranskat)abstract
- In this paper we present an improvement project conducted at a unit responsible for blood thinning treatment at Lidköping hospital in Sweden. The unit coordinates and monitors the treatment of 1200 patients and consists of a heart specialist and five specially trained nurses. Warfarin is an oral anticoagulant (blood thinning) treatment effective for the prevention and treatment of thromboembolic events in various clinical contexts. The project started in the autumn of 2005 as an effort to improve the safety of patients receiving blood thinning therapy. The aim was to reduce morbidity and mortality of patients undergoing warfarin treatment. Since there is a strong association between individual variation in the International Normalized Ratio (INR) and patient morbidity/mortality in warfarin treatment, the focus of the project was to reduce variation in the INR value of patients undergoing warfarin treatment as a way to eventually decrease mortality and morbidity. In this application, an IT-solution was developed in 2006, where process INR-values are monitored online and visualized in a control chart, available to all co workers in the process. The IT-solution proved to be critical in order to encourage continuous improvement in the process The data are updated on a daily basis, stimulating reflection and daily improvement. Analyzing and learning from the data, special causes of variation in INR-values have been identified and removed from the process. The treatment process is now stable, in statistical control and patient safety has increased. As a result, the number of INR values within therapeutic range (values between 2.0-3.0) per week increased from 63% (autumn 2005) to 66% May 2006 to 70% December 2007 (latest data).
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