| 1. |
- Björklund, Henrik, 1973, et al.
(författare)
-
Formal and informal communication in a project organisation: The case of a large construction projec
- 2006
-
Ingår i: Proceedings of IRNOP VII Conference, October 11-13 in Xian, China. ; , s. 435-441
-
Tidskriftsartikel (refereegranskat)abstract
- In big and complex projects, where large numbers of project participants are involved, it is important to have a well functioning organisational structure. The more complex a project is the more planning and control is needed. The study presented in this paper investigates an installation companys formal and informal communication when constructing a new power plant for district heating, in Göteborg, Sweden. This is done in order to understand the informal communication and its effect on the project organisation. Interviews with managers involved in the project have been done as well a review of literature in the field of communication within an organisation. The results of the study indicate that the actual communication pattern differs from the planned structure. Actors involved, tend to contact each other outside the formal chain of order. The issue addressed in this paper concern how project teams with established informal communication paths might be a possibility to achieve success in projects.
|
|
| 2. |
- Björklund, Henrik, 1973, et al.
(författare)
-
Formal and informal communication in a project organisation: The case of a large construction project
- 2006
-
Ingår i: Proceedings of IRNOP VII Project Research Conference, October 11-13, Xian, China. - 712103252X
-
Konferensbidrag (refereegranskat)abstract
- In larger projects, where large numbers of project participants are involved, it is important to have a well functioning project organisation. The more complex a project is the more planning and control is needed. The study presented in this paper investigates an installation company’s formal and informal communication when constructing a new power plant for district heating, in Göteborg, Sweden. This is done in order to understand the informal communication and its effect on the project organisation. Literature reviews and interviews with managers involved in the project have been done. The results of the study indicate that the actual organisational structure differs from the planned structure in terms of communication paths. Actors involved, tend to contact each other beside the formal chain of order. A well functioning project team with established informal communication paths might be a possibility to achieve success in projects.
|
|
| 3. |
|
|
| 4. |
|
|
| 5. |
- Hinnerson, Josefina, 1972, et al.
(författare)
-
From organization to actor: the process of achiev-ing usable facilities in the healthcare sector
- 2006
-
Ingår i: Proceedings of the International CIB Symposium: Construction in the 21st Century - Local and Global Challenge. Rome, Oct 18–20 2006. - 8849513399
-
Konferensbidrag (refereegranskat)abstract
- This paper presents a pilot study on the process of providing premises and its result in means of meeting the clients´ expectations. The pilot study is part of a larger study investigating the efficiency in processes of providing facilities in the healthcare sector. The outset for the larger study is that a common opinion among representatives of core business and corporate real estate is that the finished projects do not meet expectations regarding usability and function for core business. A small number of Swedish public real estate companies have been transformed into service organizations. .A discussion whether to use a real estate organizational form or a service organization is rooted in the increased demands of achieving efficient and usable buildings satisfying the users needs. Two main questions were set up in this pilot study: i) In which ways does the organization form or structures impact the process of providing premises? and ii) How does the way of organization impact the individuals possibilities to act in the process of providing premises? The purpose of the study presented is thus to analyse the role of the organizational form and the individuals possibilities to act in the process of providing premises in terms of how they achieve fulfilment of expectations regarding usability for the healthcare core business. Tentative results in this paper based on the pilot study are that results from a project by means of meeting the clients´ expectations, quite contrary to an early assumption, do not depend on the organizational form or structure in the providing organization. The study is based on interviews and the result shows that all of the interviewed actors mean that the form of the organization has little direct impact on the result of the process of providing premises; it is how the actor views their work tasks that make the difference for the result. On the other hand, these views depend on the fundamental values in the organization.
|
|
| 6. |
- Hinnerson, Josefina, 1972, et al.
(författare)
-
Performance in provision of facilities: a study of buildings in the health care sector
- 2006
-
Ingår i: Proceedings of Trondheim International Symposium, Changing User Demands on Buildings - Needs for Lifecycle Planning and Management,Trondheim, 12-14 June 2006.
-
Konferensbidrag (refereegranskat)abstract
- The Scandinavian corporate real estate industry is very skilled in provide premises from the point of view of the core business, and efficiently mastering the management of multidisciplinary design and construction projects. Despite this, there is a common opinion among representatives for core business and corporate real estate in many branches of industry that the finished projects do not meet expectations regarding usability for the core business. This paper reports on a study that has analysed the process of providing premises for core businesses from a number of perspectives. The development of design theory throughout the past four decades has been one, the development of methods and theory in participatory design is another. The issues and definitions of usability and functionality that have been elaborated through the CIB workgroup WI 11 project Usability of Workspace are also used in the study. The aim of the study is to find better ways to provide premises from the point of view of the core business. This paper elaborates how the praxis of providing premises among Swedish corporate real estate companies in healthcare differs from the state-of-the-art in the above areas.
|
|
| 7. |
- Lindahl, Göran, 1961
(författare)
-
Attention! - there are users in the facilities
- 2008
-
Ingår i: Proceedings/documentation RAMAU Seminar, Paris, May, 2008.
-
Konferensbidrag (refereegranskat)abstract
- The field of FM and real estate is continuously challenged to utilize the experiences from the users in the planning of facilities and establishing of services related to facilities. The question raised in this paper is how FM professionals can achieve design solutions, and usability and functionality of premises that meet the users’ requirement and how close to the organizations activities the FM organization can get. To achieve design solutions that are state of the art can be achieved already today, but to deliver for the business activity usable and efficient facilities requires a process where the users are enabled to “own” their premises and where the FM-provider is professional in managing the meeting between core activities and FM processes. This paper, based on a case study of a hospital design project, discuss the process of how the users are related, engaged and integrated in the organizational development process in order to understand also the use and role of new facilities. The result of the study indicate that there needs to be a process for managing organizational culture and a communication strategy that address all affected by the organizational and facility changes. This is needed in order not to create a gap between those who are informed and those who are not, and by doing so decrease the risk of cumbersome and inefficient starting processes when new ways of working are to be implemented.
|
|
| 8. |
|
|
| 9. |
- Lindahl, Göran, 1961, et al.
(författare)
-
Clients’ goals and the construction project management
- 2007
-
Ingår i: Facilities. ; 25:3/4, s. 147-156
-
Tidskriftsartikel (refereegranskat)abstract
- Purpose – The paper seeks to suggest methods that will enable innovative and effectivecommunication and collaboration between clients and construction project management professionals.Design/methodology/approach – The methodology involves workshops with construction clientsdocumented in working documents circulated to participants.Findings – Workshops revealed trends that urge a re-evaluation of the briefing process. The need forbetter briefing with the focus on end-users is increasing. The findings also pointed to difficulties forconstruction projects to deliver what the user-clients need. There was considered to be a lack ofsystems and methods to keep track of user client demands sufficiently and in a satisfactory way. Goalsneed to be iterated and validated on a regular and coherent basis throughout projects. An increasedinterest for process-oriented and strategic briefing was indicated.Research limitations/implications – Further studies are required to develop a client/user drivenconstruction process that is more than just new statements. Research needs to address not only issuesin the business as such, but also what requirements should be put on the education and training ofstakeholders who are active in the construction sector.Practical implications – The paper presents a challenge to the traditional role of several actors;there is a need to communicate core business needs to construction prerequisites in a reciprocal way.There is a need of choosing logic – however, this does not diminish the need for methodologies forcapturing, processing and verifying requirements in the process of provision of facilities to a user.Originality/value – The paper proposes the idea that different logics govern actions by constructionindustry stakeholders, an issue the construction sector needs to address.Keywords Construction operations, Project management, Construction industry, SwedenPaper type Research paper
|
|
| 10. |
- Lindahl, Göran, 1961, et al.
(författare)
-
Construction Client’s Requirements – Innovation in Construction Project Management
- 2006
-
Ingår i: Proceedings of the International CIB Symposium: Construction in the 21st Century - Local and Global Challenge. Rome, Oct 18–20 2006. - Napoli : Edizione Scientifiche Italiane SpA. - 8849513399
-
Konferensbidrag (refereegranskat)abstract
- This paper report from a study in an ongoing project aimed to develop and suggest methods that will enable innovative and effective collaboration between clients and construction project management regarding project objectives. Increased need for professional clients and the aim of construction project management professionals to engage in a wider range of tasks and activities during the briefing, design and production phase of construction projects is the main outset. The study presented addresses the relationship between the roles and goals of the client and the construction project management organisations/professionals. The overriding aim is to explore the managerial support, facilitation and implementation of client requirements, to study experience from collaboration between stakeholders and to create knowledge of the relationship between an effective achievement of clients goals and the construction project management process. Existing project management and processes concerned with the planning of facilities are discussed based on theories in the field as well as on an interview survey among client organisations and project management organisations. Throughout, the focus is on project management and how it succeeds to convert the construction clients corporate strategy and business into property investment or corporate real estate decisions. Such knowledge should make it possible to create innovative methods for facilitating construction briefing and project management. It will also support the provision of facilities and provide a deeper understanding of the consequences of strategies or methods for the improvement of the performance of the client organisations business objectives in construction projects. The development of such knowledge could be of particular interest for client representatives, project managers, development managers, facilities managers and design managers in the construction sector.
|
|
