Critical ingredients of consumer run services : Results of a national survey

• Fidelity criteria are increasingly used in program monitoring and evaluation, but are difficult to derive for emerging models (i.e., those not based on theory or a research demonstration project). We describe steps used to develop and operationalize fidelity criteria for consumer-run (CR) mental health services: articulating and operationalizing criteria based on published literature, then revising and validating the criteria through expert judgments using a modified Delphi method. Respondents rated highest those structural and process components emphasizing the value of consumerism: consumer control, consumer choices and opportunities for decision-making, voluntary participation (and the absence of coercion), and respect for members by staff.

Ämnesord

MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskap (hsv//swe)

MEDICAL AND HEALTH SCIENCES  -- Health Sciences (hsv//eng)

Nyckelord

Community mental health center

Consumer participation

Empowerment

Fidelity

Mental health services

Program evaluation

Psychosocial rehabilitation

Self-help groups

United States

consumer

evaluation

health program

human

medical literature

mental health service

review

theoretical study

article

epidemiology

organization and management

social support

Community Mental Health Services

Health Care Surveys

Humans

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)