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- Norbäck, Maria, 1978, et al.
(författare)
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Stabilizing Movements: How Television Professionals Use Other People's Voices to Cope with New Professional Practices During Times of Change
- 2014
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Ingår i: Journal of Change Management. - : Informa UK Limited. - 1469-7017 .- 1479-1811. ; 14:4, s. 434-452
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Tidskriftsartikel (refereegranskat)abstract
- Based on an extensive qualitative study, this article explores how professional workers in an organization, in this case television programme makers at a public broadcaster, cope with the complex changes that occur when their professional practices as well as their organization are in the midst of turbulent times. Departing from a process perspective to organizational change and insights from Bakhtin's notion of ‘double-voicing’, which means that people borrow other people's words in their own talk, two main contributions are offered. First, we show how stability cannot be taken for granted but rather takes continuous work. This work is conceptualized through the notion of ‘stabilizing movements’ in which other people's voices can be used to legitimate one's own practices and thereby create a space for one's own actions. In this way, stabilizing movements can create a feeling of stability, and a sense of a stabilized platform for action. Second, the research shows the need for inquiring into the contextualizing work carried out by professional workers during change. Thus, we find that there is no context ‘out there’ as a given. Rather, this study points at the importance of studying the contextualizing work people continuously do in various ways where different contexts are created and re-worked in the professionals' practices.
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- Raviola, Elena, 1981, et al.
(författare)
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Bringing Technology and Meaning into Institutional Work: Making News at an Italian Business Newspaper
- 2013
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Ingår i: Organization Studies. - : SAGE Publications. - 0170-8406 .- 1741-3044. ; 34:8, s. 1171-1194
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Tidskriftsartikel (refereegranskat)abstract
- In this article we investigate the role of technology and meaning in the institutional work of newsmakers. By analysing ethnographic data from an Italian business newspaper undertaking a project integrating the print and online newsrooms, we show how technology makes certain actions possible - and even proposes action - for the journalists, in their enactment of the institution of business news. Drawing on Callon's notion of agencement and Battilana and D'Aunno's conceptualization of human agency in institutional work, our analysis shows that action is taken in the interaction between humans and non-humans, and changes in technology might trigger institutional work. The institutional work of journalists is performed by means of both old and new technologies; if new technologies trigger institutional work by proposing new actions that need to be made meaningful by the journalists, old technology functions as a law book', where the institution of business news is inscribed. The journalists then use this law book' to interpret the new actions.
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- Raviola, Elena, 1981, et al.
(författare)
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Institutions as ‘permanent’ solutions to ‘permanent’ problems – The power of defining problems and their solutions
- 2012
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Ingår i: EGOS 2012, Helsinki, Finland.
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Konferensbidrag (refereegranskat)abstract
- One of the fundamental questions of institutional theory concerns the durability of institutions and the power of actors to maintain and transform institutions. How can institutions like marriage, war, market, democracy change and yet remain the same over centuries? In her PhD study, Norbäck (2012) raises the question of the durability of public service broadcasting. How come public service broadcasting, a solution put in place in early 20th century to solve a number of problems at the time – like the radio waves spectrum scarcity – is still around? What – if any – problems does public service broadcasting solve in the contemporary media landscape? Inspired by Berger and Luckmann’s (1967) understanding of an institution as a “permanent” solution to a “permanent” problem of a given collective, in this paper we propose the idea of institutional work (Lawrence & Suddaby, 2006) as the construction of problems to which an institution is perceived to be the solution, and the connection of problems and solution. This idea is based on the understanding that actions leading to a certain organizational arrangement are institutionalized in the first place because for some actors and in a specific context they help to solve perceived problems, thus making those actions meaningful to the involved actors. Once institutionalized, the solution is kept “functional” by emphasising its ability to solve the initial problems or new problems, in case the old ones become obsolete. This discussion brings power to the fore, since the definition of problems (and the accompanying solution) is a result of ongoing struggle within a field. The aim of this paper is to discuss the issue of power and institutional work, by particularly focusing on the work of defining what should be considered a problem, as well as connecting this problem to an institution as its solution. We ground our reasoning on an empirical study of collaborative production of public service TV in Sweden, where the public service TV broadcaster SVT (Sweden’s Television) co-produces content together with commercial production companies and financers. The study takes a micro-level approach, aiming to explore the politics of institutional work by digging into the practices of actors, namely SVT and independent TV producers, in a limited period of time. Thus, we leave aside the effects that power might have on the results of institutional work and, hopefully, shed light on the role power plays in the very process of institutional work, trying to see power in practice and to disentangle its study from its effects.
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