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- Berndtsson, Johan, et al.
(författare)
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The coordinative functions of flight strips : Air traffic control revisited
- 1999
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Ingår i: Proceedings of the international ACM SIGGROUP conference on Supporting group work. - New York, NY, USA : ACM. - 1581130651 ; , s. 101-110
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Konferensbidrag (refereegranskat)abstract
- Cooperation in time-critical and physically distributed worksettings, such as air traffic control, requires extensive coordinationbetween the involved actors. For this coordination to beefficient the controllers rely both on the comprehensive use ofrules and procedures, and on artifacts supporting them infollowing these procedures. At the Copenhagen Air TrafficControl Center this coordination is largely carried out throughthe use of a flight plan database system, paper flight strips, anda closed-circuit television system. In relation to the introductionof a new and increasingly automated system in the year 2003 this paper discusses the coordinative functions served bythese three, soon to be replaced, artifacts from a design perspective.Despite the skepticism expressed in previous research,our results show that a further computerization couldbe successful if the coordinative functions the system currentlyfulfills are properly preserved.
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