Implementation of a knowledge management program and its impact on the management system : Case study at an industrial company

• The business and management environment is influenced by political, organizational, institutional, technological, economic and social phenomena of a global scope. Thus, capturing, registering, organizing and disseminating information and knowledge plays a strategic role in organizations. The objective of this paper is to present a case study of an organization that is developing a Knowledge Management project, analyzing its initiative in order to classify the stage at which the company’s knowledge management cycle is at and to relate this cycle to other management instruments it has. The following instruments were used to raise and collect data: individual interviews and bibliographic study. This paper represents an important contribution to the study of knowledge management, demonstrating new technologies that can leverage organizational change and trigger a new understanding of Knowledge Management.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Knowledge Management; Knowledge Management Cycle; Management Tool

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)