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- Eriksson, Per-Erik, et al.
(författare)
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Managing Interorganizational Innovation Projects : Mitigating the Negative Effects of Equivocality Through Knowledge Search Strategies
- 2016
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Ingår i: Long range planning. - : Elsevier BV. - 0024-6301 .- 1873-1872. ; 49:6, s. 691-705
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Tidskriftsartikel (refereegranskat)abstract
- Equivocality, or divergent interpretations and understandings of tasks and knowledge, has negative effects on performance because it increases conflicts and creates communication and coordination challenges in inter-organizational innovation projects. However, equivocality may also stimulate team members to discuss beliefs and interpretations in ways that provide improved understanding of knowledge and tasks. We theorize that mitigation of negative effects of equivocality on project performance is conditional on explorative or exploitative knowledge search mode. Exploitative search (increasing search depth) allows for rapid learning based on the partners' existing knowledge, but it also limits a team's ability to interpret and combine diverse knowledge. Explorative search (increasing search breadth), on the other hand, allows for novel combinations of diverse knowledge and thereby alleviates the negative effect of equivocality on performance. Based on quantitative data from 251 respondents in 52 heavy-engineering innovation projects in four multinational corporations based in Sweden and from their 29 collaborating partner firms worldwide, we find that equivocality reduces project performance, but that joint explorative search mitigates the negative effect of equivocality on project performance. However, we do not find support for the moderation effect of exploitative search on the relationship between equivocality and project performance. Theoretical and managerial contributions as well as limitations and suggestions for future research are presented
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- Lenka, Sambit, et al.
(författare)
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Role conflicts in R&D units undergoing pss transition
- 2016
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Ingår i: IAMOT 2015. - Pretoria : Graduate School of Technology Management, University of Pretoria. - 9781775921110 ; , s. 579-590
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Konferensbidrag (refereegranskat)abstract
- Recent trends in manufacturing industries, is the movement of firms towards providing industrial services or product-service systems (PSS). Importance of this phenomenon has been acknowledged as imperative for strategic differentiation, maintaining competitiveness, increase profitability and be environmentally sustainable. Although a lot of studies have focussed on the benefits of PSS provision, yet very less is know about the challenges of such transition, especially at the functional unit level within an organsiation. Our study focusses on the R&D unit and the various role conflicts that emerges as the function of the unit moves from being based on legal structure to that based on collegial authotiry in the PSS transition process. In a cross-case analysis of large manufacturing companies involved in PSS transition, we identified how role conflicts occur at the organisation, unit and intra-unit levels. Our findings contribute to role conflict literature and in the context of PSS and R&D units. We also observe that role conflict operates not just at the individual member level but at various levels within the organisation and the R&D unit, which has not been observed previously. We contribute by showing that an understanding of these challenges can be the differentiating factor for successful implementation and managing transition towards PSS that have been previously neglected in PSS and R&D literature as well.
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- Reim, Wiebke, et al.
(författare)
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Risk Management for Product-Service Systems Operation
- 2016
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Ingår i: International Journal of Operations & Production Management. - 0144-3577 .- 1758-6593. ; 36:6, s. 665-686
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The present study proposes a product-service systems (PSS) risk management decision-making framework for PSS operation, which can enable global manufacturing companies to offer PSS successfully. Thus, we aim to contribute primarily to developing the PSS literature by integrating insights from the literatures on risk management and decision making. Design/methodology/approach – This study is based on an exploratory, single case study with a Swedish manufacturing company that has long-term experience with providing PSS. In total, we conducted 25 semi-structured interviews with diverse respondents from different functional units. Findings – The study’s main findings include identifying and proposing an interconnection between the operational risks associated with providing PSS, possible risk management responses, and decision criteria, all of which enable decision makers to select an appropriate risk management response. Research limitations/implications – Our study contributes to the literature in three ways. First, we classify PSS operational risks into three categories related to delivery competence risks, technical risks, and behavioural risks. Second, we explain conditions under which each risk can be mitigated using different risk management strategies (avoidance, reduction, sharing/transfer, and retention). Finally, we combine different risk categorizations, decision criteria, and risk responses into an integrated decision framework of PSS risk management.Originality/value – Our novel contribution is developing a PSS risk management decision support framework, which holds theoretical and practical value.
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| 8. |
- Sjödin, David Rönnberg, et al.
(författare)
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Capability configurations for advanced service offerings in manufacturing firms : Using fuzzy set qualitative comparative analysis
- 2016
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Ingår i: Journal of Business Research. - : Elsevier BV. - 0148-2963 .- 1873-7978. ; 69:11, s. 5330-5335
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Tidskriftsartikel (refereegranskat)abstract
- The present study contributes to the servitization literature demonstrating capability configurations that lead to successful advanced service offerings. Drawing on a data set of 131 Swedish manufacturing firms, the present study utilizes a configurational comparative method, namely fuzzy-set qualitative comparative analysis (fsQCA), to identify influential capability configurations. This study identifies four capability configurations that enable advanced service offerings in manufacturing companies. The results highlight the importance of a configurational approach towards understanding service capabilities and suggest two key paths based upon service development capabilities and mass service customization capabilities that firms may follow in achieving advanced service offerings.
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| 9. |
- Sjödin, David Rönnberg, et al.
(författare)
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Managing uncertainty and equivocality in joint process development projects
- 2016
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Ingår i: Journal of engineering and technology management. - : Elsevier BV. - 0923-4748 .- 1879-1719. ; 39, s. 13-25
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Tidskriftsartikel (refereegranskat)abstract
- Process development is key to competitiveness in process industries. However, budget overruns frequently plague process development projects which span organizational boundaries to involve both buyers and suppliers. We identify uncertainty and equivocality as key antecedents causing such negative effects, and investigate the reduction and performance implications of these two variables. An empirical survey of 52 joint process development projects show that project teams reduce uncertainty through early end-user involvement, whereas equivocality can be reduced by joint problem-solving activities among buyers and suppliers.
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| 10. |
- Sjödin, David Rönnberg, et al.
(författare)
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Understanding the capability configurations for advanced service provision in manufacturing firms using fuzzy set QCA’
- 2016
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Konferensbidrag (refereegranskat)abstract
- Succeeding with advanced service provision presents major challenges for manufacturing companies. In particular, we lack insights into what capabilities are necessary to support the offering of a diverse portfolio of advanced services. Based on analysis of existing literature, we have identified four unique capabilities, namely digitalization capability, mass service customization capability, network management capability and service development capability, to be highly relevant and influential towards manufacturing companies’ ability to offer advanced services. Using a configurational comparative method, namely fuzzy-set qualitative comparative analysis (fsQCA) on a large data set of Swedish manufacturing firms, we identify capability configurations that lead to advanced service offerings. Thus, our study contributes to existing literature by suggesting that multiple paths denoted by combinations of capabilities can ensure advanced service offerings for manufacturing companies.
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