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- Sandberg, Karl W.
(författare)
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An exploratory study of women micro enterprises owners' perceptions of economic policy in rural local district: gender-related differences
- 2003
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Ingår i: Journal of Small Business and Enterprise Development. - : Emerald. - 1462-6004 .- 1758-7840. ; 10:4, s. 408-417
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Tidskriftsartikel (refereegranskat)abstract
- This article assesses gender-related differences in rural enterprises and examines implications for development of economic policy and services in a rural district of Sweden. The article focuses on female owned micro enterprises. A quantitative and qualitative survey of 32 micro enterprise owners was carried out. Focus was on owner attitudes toward local governmental policies and programmes. There were not strong differences between genders for items using multiple-choice responses. Where qualitative, written responses were solicited there were some differences in perceptions and attitudes. The female respondents tended to write more and respond in ways that suggest that they tend to reflect more upon the future and new possibilites. Differences in style of operation were evident; others have reported this. Written responses from female participants described in greater detail and more clearly the ongoing need for governmental support of networking activities and other programmes that promote cooperation and resource pooling (regardless of gender).
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- Sandberg, Karl W, et al.
(författare)
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E-Government : An Improvement in Service?
- 2004
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Ingår i: Proceedings of the IADIS International Conference E-society 2004. - : IADIS Press. - 9729894752 ; , s. 27-35
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Konferensbidrag (refereegranskat)abstract
- Managers and other key staff involved in the development of Swedish e-government services were interviewed about their perceptions of changes caused by the shift from more traditional forms of government service delivery. Almost all were satisfied with the progress of the transition. It was felt that a shift to systems that are electronically based will result in economies and greater organizational efficiency. When questioned about potential problems, most felt they were manageable. However, they did not describe strategies indicating that problems were being addressed and managed. Focus was on getting functioning systems in place and then resolving with problems as identified. Evident was that issues such as being able to effectively evaluate progress/success, creating systems accessible by all potential users, information security, understanding costs and planning for rapid technology change were being minimized or ignored. Apparent is that until the issues are adequately addressed final cost is unknown, e-government systems will not by accessible by some citizens because they lack the skills and/or resources needed to take advantage of services offered, and the extent of change is unclear. Recommended is to better define real and potential problems and then to include solutions in e-government planning, design and implementation processes.
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- Sandberg, Karl W., et al.
(författare)
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E-service to citizens and companies in rural areas
- 2004
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Ingår i: The International Journal of the Computer, the Internet and Management. - 0858-7027. ; 12:2, s. 1-10
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Tidskriftsartikel (refereegranskat)abstract
- The county of Västernorrland and Jämtland, like most of the remote and rural areas in the Northern Periphery, face common challenges consisting of limited economic resources, high sickness rates and major recruitment needs in the future. Developed eservice may be one of the solutions to these problems: a solution especially well-suited to sparsely populated areas. In this paper, we have summarized the exciting current challenges and opportunities in the domain of e-governmental services and indicated some areas of special interest for promoting the transition to an information society with enhanced e-services for the rural citizens. There are increased interest in e-service and the will to improve the services offered to citizens and the business community.
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- Sundberg, Håkan, et al.
(författare)
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Critical Success Factors from a Social Insurance Project in Sweden
- 2004
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Ingår i: Proceedings from IADIS International Conference e-Society 2004. - : IADIS Press. - 9729894752 ; , s. 87-94
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Konferensbidrag (refereegranskat)abstract
- After 30 years holding the same course, a new pension scheme and IT system was introduced in Sweden. It is described as one of Sweden�s largest IT projects with approx. 1 800 000 lines of code produced by the IT department of the Swedish social insurance administration. The administration uses a purchaser-contractor model for systems development where the IT department supervises the development and management of the IT facilities used by the national social insurance system. The project has been evaluated several times pointing out critical success factors for future large-scale projects. This study examines the critical success factors in relation to the purchaser-contractor model and the administration�s e-government efforts. Many factors refer to the roles in the purchaser-contractor model suggesting comprehensive views from all dimensions and communication and collaboration between the parts in the model. Another important factor is the project management. This suggests joint projects over the purchaser-contractor boundaries, uniting of overall leadership, overall planning, an operative project management, strong focus on goals and continuous follow-up. Other factors refer to the development process and it�s contents, suggesting a clarifying �baseline� after initial capturing of requirements not allowing more than regulated changes after the baseline. Special organisational structures are suggested for handling changes in requirements, for planning deliverables and for installation. Lastly, priority and support from top management was considered important. Furthermore the administration is on a path towards e-government, changing the organisation and processes in the customer front-line. A general process for management of the case workflow has been introduced, where the workflow is being managed in a general and similar way. A case management system has been developed that supports the general process. Web services for e-government will be ... (shortened)
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