| 1. |
- Cöster, Mathias, 1969-, et al.
(författare)
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Digital Transformation : Understanding Business Goals, Risks, Processes, and Decisions
- 2023
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- Även om digitalisering är långt ifrån ett nytt koncept, antar många att det räcker med att bara införa automation och informationssystem i olika former för att effektivisera deras organisations verksamhet. Denna missuppfattning kan ofta leda till oordning och kostsamma misstag. Digital transformation: Att förstå affärsmål, risker, processer och beslut visar hur man undviker sådana problem genom att noggrant överväga vad ett företag verkligen behöver.Till skillnad från många andra böcker om digital transformation, uppehåller sig författarna inte vid databasdesign eller detaljerna för att implementera informationssystem. Istället betonar de vikten av en tydlig förståelse för alla aspekter av en organisation för att effektivt kunna implementera och hantera digitala system, från affärsmål och strategier till att strukturera information och fatta beslut, riskbedömningar, projektledning, organisera och upphandla tjänster och Produkter.Den här boken är organiserad i elva kapitel och bygger på exempel från hela världen och kommer att vara av intresse för universitetsstudenter inom företagsekonomi, management, informationssystem och datavetenskap, såväl som praktiker som vill bättre förstå hur man hanterar digital transformation i sin egen organisation.
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| 2. |
- Cöster, Mathias, 1969-, et al.
(författare)
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Digitalisering
- 2021. - 2
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- Digitalisering är ett begrepp som står högt upp på agendan i många sammanhang. Att digitalisering är av fundamental betydelse för våra samhällen är de flesta överens om, men sällan diskuteras vad begreppet faktiskt kan betyda. Detta vill författarna Mathias Cöster och Alf Westelius reda ut i den här boken, som nu är inne på sin andra upplaga.De gör det genom att diskutera såväl digitaliseringens framväxt som olika aktuella och möjliga framtida konsekvenser av den.Sagt om boken"Mathias Cöster och Alf Westelius tar med läsaren på en resa där digitaliseringen problematiseras med utgångspunkt i informationsteknikens historiska framväxt. På så sätt formulerar författarna ett viktigt fundament för fortsatt diskussion om teknikens möjligheter och begränsningar ur ett brukarprespektiv. Jag rekommenderar alla med ambitionen att förstå och påverka det moderna samhället att ta till sig och reflektera över innehållet." Pär J. Ågerfalk, professor i informationssystem vid Uppsala universitet
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| 3. |
- Cöster, Mathias, 1969-, et al.
(författare)
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Organisations, Processes, Decisions : Strategies for a Digitised Century
- 2020
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- Amazingly, many still believe that introducing automation and information systems in various forms is enough to make their operations more efficient. The outcomes of such actions often become very costly. One reason for this misconception is that the technical design is a sidetrack in the context of an organisation. Instead, the real issue is understanding your goals and your organisation. This book is about taking advantage of the opportunities that the now rather mature digitisation offers in a world of abundance of data. The book goes through digitisation based on what an organisation really is and what it needs. We describe how to understand its goals, develop its strategies, and shape its business models. We describe in detail how to achieve this by developing organisations, processes, decisions, configurations, and project implementations.We address everyone who wants to understand how organisations should handle, and seriously take advantage of, the risky gold mining that digitisation actually is.The authors have numerous years of experience as researchers, lecturers and consultants in the field.The world is more unpredictable than ever. Digitisation, which in principle affects everything that surrounds us, has during the last half-century strongly contributed to this unpredictability. It has enabled a global trade that incorporates more and more people, organisations, and states. It has enabled a larger international labour market than anyone could foresee. It has made possible a tremendous rationalisation of social functions and tasks. It has enabled a huge flow of information in all sectors of society. And it has enabled some sort of organisation of all this. Numerous human beings, for good and bad, have had to dramatically change their lives. Digitisation has thus created a wave of both problems and opportunities. This development has fantastic advantages, but there is every reason to consider the entire thing with some scepticism. Nevertheless, this is where we are, so let us shape the future so that it suits us.However, to be able to shape something at all, we need to know what we want. This applies to both individuals and organisations. First and foremost, it must be clear to us where we want to go, what we want to achieve (what goals we have), and how we will get there (which strategy we choose and the decisions we make). This may seem simple, but it is not. Building a vision and a goal in a complex environment and understanding how to realise them is difficult. Nevertheless, the need for clear preferences is often underestimated and clear preferences are rarely spelled out. At the same time, digitisation provides better conditions for success than ever – if we understand how to use it.Amazingly, many still believe that introducing automation and information systems in various forms is enough to make their operations more efficient. The outcomes of such actions often become very costly. One reason for this misconception is that the technical design is a sidetrack in the context of an organisation. Instead, the real issue is understanding your goals and your organisation.You need to understand how people and parts of the organisation should interact to achieve clear and instrumental goalsYou need to understand the different processes in the organisationYou must understand how to assess risks and opportunitiesYou have to understand how to make decisionsIf you take this as a point of departure, there are good opportunities to build an adequate IT business to support the organisation's processes and functions. This book therefore differs from a typical book on IT strategies. It is not about the details of implementing different types of information systems. Nor does it handle database design and data excerpts. You can easily find that elsewhere. Many of the technical details are also becoming increasingly obsolete as information system development becomes less and less computer-related and readily available modular products basically satisfy all our needs, as long as we know what we want.A meaningful book on IT strategies must therefore be about something completely different, something more fundamental. Thus, this book is about taking advantage of the opportunities that the now rather mature digitisation offers in a world of abundance of data – and sometimes even a lack of relevant data. It is about understanding your goals and strategies and how business utility relates to your activities. It is about how to structure information and how to make decisions. It is about risk assessments and uncertainty. It is about project portfolios and project management. It is about organising resources and capacities. And it is about how to purchase services and products in our increasingly distributed world.The book therefore goes through digitisation based on what an organisation really is and what it needs. We describe how to understand its goals, develop its strategies, and shape its business models.Theories are often good for understanding reality, but equally often it is difficult to understand how to actually use them in practical activities. Therefore, we also describe in detail how to achieve this by developing organisations, processes, decisions, configurations, and project implementations.The book is particularly suitable for courses in business administration and industrial economics and management as well as computer and systems science. But we really address everyone who wants to understand how organisations should handle, and seriously take advantage of, the risky gold mining that digitisation actually is.
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| 4. |
- Cöster, Mathias, 1969-, et al.
(författare)
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Strategic and innovative pricing : price models for a digital economy
- 2020
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- This book provides a concrete guide on how to execute strategic pricing to excel in an increasingly dynamic and digitised business environment, while developing and deepening relations with contract partners. The secret lies in crafting innovative price models that reward joint value creation in accordance with the business model, rather than engaging in confrontative zero-sum pricing reasoning.Strategic and Innovative Pricing: Price Models for a Digital Economy provides hands-on tools that are applied on three interconnected levels of analysis. It illustrates how to explore the business ecology to understand its dynamics and how digitisation enables it to prosper and demonstrates how to construct a viable business model that enables an organisation to navigate in its vibrant ecology. Finally, and most importantly, it shows how to use innovative price models to realize and monetise the business model and its value offering, making the organisation and its partnerships sustainable.Models pertaining to the three levels of analyses are applied in rich case studies and examples from different countries, and the book includes guidelines on how to use them. Special attention is paid to digitisation as an underlying theme, making this book of interest to researchers, academics, and students in the fields of strategic management and technology & innovation management.
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| 5. |
- Havemo, Emelie, 1987-
(författare)
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Den visuella bilden av organisationen : Perspektiv på visualitet i accounting
- 2020
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Organisations play a crucial role as actors that shape material action and societal discourse; therefore, it is important to understand the ways in which they gain legitimacy and how they shape society. The power of accounting representations to construct the accounting object – the organisation – is therefore a key concern in the accounting literature. Accounting is widely treated as a numbers-based ‘language of business’ through which ‘paper world’ representations shape outcomes in the material world. At present, visuality (the presence of visual images and visual thinking) is gaining influence as a means to represent organisations and construct accounting objects visually. As visuality continues to expand into the realm of accounting, questions emerge about its role and the possibilities of combining the two ‘languages’ during a time when management research is facing a “visual turn”.The purpose of this dissertation is to explore the nature of visuality in accounting. The dissertation is based on five essays that contribute to the visual turn through semiotic analysis of visual texts and qualitative case studies. Paper I explores how business model diagrams – an example of a corporate self-representation – can be designed, and proposes a typology of four main logics for illustrating value creation: classification, circularity, processes and transactions. Paper II describes the development of visuals use in the annual report, finding that visuals are used in greater numbers overall, and that diagrams are a relatively new visual resource in financial reporting. The paper also outlines the trend of a materiality, that is, that visuals increasingly refer to a non-specific and symbol-based idea of the organisation. In Paper III, internal and external representations of a business model are compared, and I conclude that self-representations can be based on parallel but conflicting interpretations of an idea. Paper IV proposes a new visual method for analysing combinations of graphs and texts, and shows that the ‘rhythm’ of graph use in the annual report increasingly integrates visuality in accounting narratives so that accounting and visuality overlap. Finally, Paper V explores challenges and opportunities of a digitalisation of visual artefacts based on the experiences of three organisations that used visual management before the transition.The theoretical contribution of this dissertation is framed in terms of two perspectives. First, a developmental perspective highlights that the nature of visuality has become more prominent in accounting settings, and that the nature of visuality has changed from materiality-based to a material practices that favour conceptual visualisations like diagrams and visual symbols. Second, visuality is explored from an ‘overlaps’ perspective. Three explanations for the role of visuality in accounting are synthesised from the literature: separation, convergence and multilingualism. The contribution is to conceptualise these ‘overlap models’ and thereby deepen the understanding of the role played by visuality in accounting. I also propose a fourth model – bridging – to extend the range of explanations for the meaning of a visual form of accounting.Based on the findings that visuality is more prominent and that the role of visuality is changing, it is proposed visual literacy is an important skill for practitioners who use visual images in accounting. The dissertation presents two frameworks that can contribute to visual literacy. The ‘transformationality framework’ shows how to analyse underlying ideas in corporate diagrams, and the ‘rhythm framework’ illustrates how to shape, use and analyse accounting texts in terms of how combinations of visuals form different rhythms in the annual report.
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| 6. |
- Lindeberg, Fredrik, 1987-
(författare)
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Coordinating the Internet : Thought styles, technology and coordination
- 2021
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The Internet is often mentioned as a driver for digitization or a democratizing tool for societies. However, the Internet is seldom explained, conceptualized or defined. This dissertation elaborates upon and conceptualizes the Internet through three lenses, or thought styles, referred to as the interoperability, the bureaucratic and the market thought styles in an effort to provide an overarching or holistic view of the concept that is the Internet. The Internet, as captured and conceptualized in this dissertation, is separate from services on top, such as the web, by explicit design for an interoperable network which decouples the use of the network from the network itself. A thought style can be considered a set of guiding values or principles of one’s thoughts. This dissertation focuses on different views of technology and coordination depending on thought style, that is conflicts and compatibilities between thought styles rather than conflicts and compatibilities between technology and coordination. This dissertation proposes that the Internet was, and is to a lesser extent, primarily mediated through norms in what I denote the interoperability thought style, which aims and strives for interoperability of both technology and coordination. In modern times the norms of the interoperable Internet, through principles such as separation of concerns, are challenged by market actors striving for profits and bureaucracies wanting to subject the Internet to laws and regulations. As core Internet standards were formulated with explicit intention of open-endedness, the vertical integration native to value capture by market actors and control by bureaucracies provides an arena for conflict and misunderstanding. In a sense, the purpose of the interoperability thought style is to limit path dependency, that is to keep all options open for as long as possible. This is contrary to market logic, where an actor might gain an advantage by shaping and therefore premeditating future market decisions. There are discussions concerning both what the Internet is, and concerning what the Internet should be. This dissertation illustrates these issues through thought styles, even if the thought styles sometimes are so far apart it is impossible to find compatible common ground for agreement or disagreement. Net neutrality is an example of such an issue. Seen from the core values of the interoperability thought style, traffic differentiation based on traffic content is not permitted, since traffic content by design should be separated from the implementation of the network to provide interoperability and separation of concerns. This in practice implies net neutrality, but not through regulation or policy, but instead by technical design to ensure open-endedness and permissionless innovation at the edges of the Internet. In addition, the concept of regulation is in conflict with the interoperability thought style, as regulation aims to control or forbid behavior, whereas the interoperability perspective strives to allow and permit behavior. This is in conflict with the principles of the bureaucratic thought style where regulation is one of the means through which to attain a want. Similarly, core values of the market thought style, such as bundling, market barriers and lock-in effects are in stark conflict with the embedded open-endedness of the Internet and the Internet’s architecture. In particular there are two separate groups of actors with a primary market perspective: the actors selling services on the Internet, and the actors selling Internet-service. Their logics are similar, but their goals different, and regulation and technical standards could provide an advantage to either of the two types of for-profit actors. It is important to note that these thought styles are not tied to education or work title. As an example, an engineer can be bureaucratic by preferring consolidating and integrative design for control. Or a manager might be interoperability minded by avoiding a business decision because it would have led to technical lock-in down the line. This thesis suggests that the Internet today can be conceptualized as an architecture and set of protocols for best-effort digital end-to-end communication effected by its users through adhocratic processes based on ideals of design for interoperability. This conceptualization is primarily grounded in the interoperability perspective; however, notions of the bureaucratic and market perspectives are becoming prevalent, particularly in actual and future coordination of the Internet. The Internet is currently in a slow transformation towards a more vertically integrated network coordinated by value capture and regulation; this is different from a network where all components explicitly are decoupled to as large extent as possible. These perspectives with their compatibilities and conflicts are captured through interviews, discussions, reading of academic literature, bylaws, standards, routing data and exploration of Internet use. This dissertation also intends to be an introduction to the nascent field of Internet coordination and suggests, through examples, relevant approaches to capture multifaceted arenas colored by norms, values, coordination, and technology.
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| 7. |
- Nilsson, Fredrik, et al.
(författare)
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Strategic management control in theory and pratice
- 2020. - 1
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Ingår i: Strategic Management Control. - Cham : Springer Nature Switzerland. - 9783030386399 - 9783030386405 ; , s. 1-7
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Bokkapitel (övrigt vetenskapligt/konstnärligt)
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| 8. |
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| 9. |
- Ryczer-Dumas, Malgorzata, 1990-
(författare)
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Users' agencies : juxtaposing public portrayals and users' accounts of app-mediated cardiac arrest volunteer work in Sweden
- 2022
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- This thesis embraces a social science research perspective to examine uses of the app SMSlivräddare (eng. SMSlifesaving), now Heartrunner, dedicated to alert volunteers nearby to assist people suspected to suffer from a cardiac arrest outside hospital. This case study of the uses of the health and medical app juxtaposes the public portrayals of the app, its prospective users, their agencies and use practices with the volunteer users’ own accounts. The analysis explores dimensions of the app’s and its users’ agencies as delegated by the technology’s portrayals and perceived by its users. It renders visible also possibly obscured aspects of the volunteer users’ agencies and practices at the time of the technology’s implementation in the two first regions, before its subsequent adoption in other Swedish regions and in Denmark. A medical research perspective has so far dominated the studies of lifesaving apps. Such research evaluates the patients’ health outcomes resulting from the app use by the volunteers and concentrates on the examination of the efficiency aspects of the app, such as how many users arrived and how many engaged in resuscitating the patients. At the same time, it contributes to the promissory discourses and instrumental approaches applied to understand the meanings and uses of health and medical apps. In contrast, building on the discourse and thematic analysis of the qualitative research material, this thesis seeks to highlight the users’ perspectives in their co-constructing of the SMSlifesaving technology through their app use practices; it embraces a socio-material theoretical approach and critically explores the users’ agencies as delegated by the discourses of the project developers, managers and evaluators of the medical technology and as negotiated by the users in their daily practices. This thesis, first, investigates the public portrayals of the app, its users and their agencies published online, in the user-recruiting practices, and in a medical research publication evaluating the SMSlifesaving technology. Next, it examines how the volunteers’ accounts describe the rationales of their entry into their SMSlifesaving app use practices, the social context embedding their entry and the meanings which they ascribe to their practices. Third, the study investigates how the volunteers’ accounts in juxtaposition to the online portrayals of the SMSlifesaving technology represent the volunteers’ app use before their receptions of the app’s notifications which inform them about cardiac-arrest cases nearby, at the time of reception of such notifications, and following acceptance of such notifications.Contributing to the field of critical social research on health and medical apps, the thesis identifies that both the SMSlifesaving app users and the technologies they co-construct have agencies. It illustrates the users’ agencies delegated and negotiated; the latter when they overcome the app everyday dependencies and judge the app-mediated volunteer work importance versus their paid work and private life commitments, develop dutiful engagement with the app and re-define the app’s medical promises for the patients and their families
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| 10. |
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Strategic management control : successful strategies based on dialogue and collaboration
- 2020. - 1
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Strategic management control differs from traditional management control in several important respects. First, it supports both strategy formulation and strategy implementation. Second, it is to a large extent based on non-financial information. Third, it deals with both the long and short term and supports not only tactical, but also strategic and operational decision-making. Fourth, and perhaps most importantly, strategic management control is designed for, and adapted to, each organisations unique strategies. In this context, the book emphasises the importance of dialogues. The authors argue that it is unwise to assume that decisions taken at the top of the organisation will automatically be executed and obeyed throughout the organisation. Instead, they highlight the importance of dialogue and collaboration, both between hierarchical levels within the organisation and between actors in the network. Such communication is essential to making management control processes both strategic and successful. The book follows a clear structure, from the design of strategies to the everyday evaluation and discussion of performance and results. Though primarily intended for professionals working in strategy and management control at organisations, it will also benefit students and academics interested in strategy and management control.
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