| 12111. |
- Lindblad Gidlund, Katarina, et al.
(författare)
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Swedish eGovernment in public use
- 2010
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Ingår i: Information Society and Globalisation: Transformation of Politics, 22 October 2010, Dubrovnik.
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Konferensbidrag (refereegranskat)abstract
- The idea of eGovernment is often put forward as the main principal for public administrations to improve their government activities. One of the most emphasized arguments for eGovernment in the public discourse is the expectation of an increased interaction with and service toward citizens by enhanced e-services and the efforts in improving e-services in number and functionality undergo constant benchmarking tests. These benchmarking results are then often acting as incentives for further investments and action plans. , But we still lack sufficient analyses of actual usage, even though it is a quite natural next step in assessing success of what is supplied in other contexts. In this paper it is argued that Sweden is especially interesting given the high internet penetration, highly developed welfare system and the fact that Swedish authorities’ development of various e-services is rated quite high in these benchmarking efforts. The purpose of this paper is to address the question of how and when Swedish e-services are used by the public as an important issue for understanding the impact of eGovernment on the interactions between citizens and government. Our tentative empirical results indicate an interesting gap in use patterns in relation to supply (number and functionality) of e-services Further on use varies with age and level of education. In conclusion the fact that even though Sweden has so many of the necessary requirements, (iii) there is an incongruity between supply and use and (ii) the use is still very structurally divided calls for a discussion of useworthiness and raise questions of whether eGovernment challenge any structural mechanisms.
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| 12112. |
- Lindblad Gidlund, Katarina, et al.
(författare)
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Swedish eGovernment in Public Use
- 2011. - 1
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Ingår i: Information Society and Globalization. - Zagrep : Political Science Research Centre. - 9789537022242 ; , s. 93-124
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Bokkapitel (refereegranskat)
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| 12113. |
- Lindblad-Gidlund, Katarina
(författare)
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Techno Therapy : a relation with technology
- 2005
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- What is identified as a problematic area in this thesis is our different relations with information technology which creates inequalities between possibilities to enjoy the advantages, or suffer the disadvantages, of the information technological development. The first step in addressing this area is to start with our conceptions of technological development, voluntaristic or deterministic, and the first argument is that it is important to create an awareness of our relation with technology. This thesis presents a perspective (with the help of social constructionism) which holds a possible method to create better conditions for awareness and finally, another relation. The relationistic approach highlights what sometimes is labelled the therapeutic purpose of IS (i.e. to create a mutual understanding between different agents through negotiated arrangements) which prevents some agents to be treated as inanimate objects instead of fellow human beings. And techno therapy not only for the IS researchers but for the change agents at the political level and perhaps most importantly, for the users themselves so that they will be able to formulate, communicate and mediate their needs and wishes. The aim is to come up with tools and instruments for creating opportunities for as many as possible to in an enlightened and equal way make their own choices regarding information technology use.
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| 12114. |
- Lindblad Gidlund, Katarina, 1967-, et al.
(författare)
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The myth of eGovernment
- 2009
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Ingår i: Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective. - Hershey : Information Science Reference. - 9781605663906 ; , s. 313-328
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- The authors of this chapter suggest that e-government is best understood as a mythologised megatrend. They argue that it has become a symbol for the modernised government of today. A symbol which, in some sense has to be demythologized in order to be realised. The authors suggest that by analysing general and specific interpretations, the myth can be partially unravelled, which is illustrated by a large scale study based on 2624 employees in public administration. The authors suggest a loose coupling between the general and the specific level.
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| 12115. |
- Lindblad-Gidlund, Katarina, 1967-
(författare)
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The reflexive designer : a method for sustainable IT development
- 2010
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Ingår i: International journal of sustainable society. - : Inderscience Enterprises Ltd.. - 1756-2538. ; 2:4, s. 406-419
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Tidskriftsartikel (refereegranskat)abstract
- An increasing diffusion of IT in almost all aspects of our daily lives in modern western societies raises questions about; how IT is done and what the effects are on social sustainability. In this paper, it is argued that we need to consider these issues during ‘the becoming’, instead of tackling them in retrospect and relate such a view closer to the work practices of IT designers in order to take sustainability aspects into genuine consideration. In addition, it is argued that the link in between is the elements of negotiation, that is, to acknowledge the process of defining the objectives for what is considered to be social sustainability and what is considered to be the desired result of technology development. A practical method of doing this and as such enhance IT design is put forward; reflexive design, where critical reflection and constructive action is framed as design principles.
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| 12116. |
- Lindblad-Gidlund, Katarina, 1967-
(författare)
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The Reflexive Designer : A method for sustainable technology development
- 2009
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Ingår i: SPT 2009: Converging technologies, Changing Societies. - Twente : University of Twente. ; , s. 166-167
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Konferensbidrag (refereegranskat)abstract
- The often considered most evasive part of the frequently used trinity of sustainability (economical, environmental and social), social sustainability, is also the one we tend to leave behind. It might be justified theoretically due to its complexity in order to operationalise and analyse it (which is put forward by Marshall & Toffel, 2005, among others), but is that reason enough and what are the dangers in doing so? In this article the opposite action strategy is chosen i.e. to actually focus on the concept of social sustainability by analysing the relation between social sustainability and development of technology. In doing so, a suggestion is put forward, that design theory could work as framework for further understanding, and that the notion of ‘reflexive design’ (proposed by among others Grin et al. 2004, resting on ‘reflexive modernisation’ by Beck, Giddens & Lash 1994 and ‘the reflective practitioner’ by Schön, 1983) could actually work as a design method to enhance social sustainable technology development. To be more precise, the suggestion here is that what is often forgotten in traditional design methods are (a) the position held by the designer her/himself before even meeting the stake-holders and the claim that technology designers almost act as neutral and (b) therefore could put the major responsibility on the purchaser.
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| 12117. |
- Lindblad-Gidlund, Katarina
(författare)
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Three eGovernments living happily ever after : Discursive tensions and conflicting epistemic cultures in the development of public E-services
- 2015
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Ingår i: International Journal of Electronic Government Research. - 1548-3886 .- 1548-3894. ; 11:3, s. 43-56
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Tidskriftsartikel (refereegranskat)abstract
- There exists a vast amount of different texts (policy documents, guidelines, action plans etc.) with the aim of stipulating the road forward for digitalisation of public sector, and an often used rationale for digitalisation is that the use of digitalised services will stimulate efficiency, reduce costs and at the same time enhance service quality. This is also often coupled with the idea that guarantee of success can be found participatory practices. This paper aims to disclose some of the underpinnings to the above logic by a closer analysis of 'the who, the why and how' of involving participators in digitalization of public sector. This paper uses a combination of discourse analysis and a Bourdieuan inspired use of the concept of epistemic cultures as an analytical framework to disentangle the notion of a participatory eGovernment development. The empirical case is a text analysis of a national action plan for digitalisation and the results of the analysis unfold two interesting notions; 1) three conflicting notions of for whom, why and how this is done, and 2) the consequences of conflicting epistemic cultures for practitioners to solve in the everyday practice when customer-oriented market logics are naively linked with democratically oriented inclusive participatory decision processes; two not so easily combined ideologies. Copyright © 2015, IGI Global.
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| 12118. |
- Lindblad-Gidlund, Katarina
(författare)
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User's knights in shining armour?
- 2006
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Ingår i: IFIP International Federation for Information Processing. - Boston, MA : Springer. - 0387378758 ; , s. 265-278
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The aim of this article is to address the relation between a user-centred objective and social constructionism and the possibility to refine user-centred fundamentals by enhancing the awareness of the relation between humans and the constructed environment. Through social constructionism we could enter a bit deeper into questions like; (1) reality's subjective character especially concerning technology development, (2) the importance of a power analysis while creating technological artefacts, (3) the importance of analysing our own role in technology's construction and (3) we are made aware of the importance of how technology is communicated to others. The article is in a way an extension of an argument put forward by Jacob Nielsen about usability as empiricism and/or ideology.
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| 12119. |
- Lindblad-Gidlund, Katarina, 1967-
(författare)
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When and how do we become a "User"?
- 2011
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Ingår i: Reframing human in information systems development. - London : Springer Publishing Company. - 9781849963466 ; , s. 211-226
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Bokkapitel (övrigt vetenskapligt/konstnärligt)
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| 12120. |
- Lindblad-Gidlund, Katarina
(författare)
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When and how do we become a 'user'?
- 2007
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This article takes its starting point in the following statement; hos ever brilliant solutions we create we will have to deal with consequences from processes that have taken place before the actual meeting with the specific information system. The RwT-model is an attempt to shed some light on when and how we become what in IS is referred to as a 'user' of an information system. It deals with socialisatoin, action strategies and positions towards technological artefacts and by doing so analyses the relation with technology to enhance understanding about the user.
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