| 1. |
- Ansari, Iman, et al.
(författare)
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An Industry 4.0 readiness model for new technology exploitation
- 2023
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Ingår i: International Journal of Quality & Reliability Management. - : Emerald Group Publishing Limited. - 0265-671X .- 1758-6682. ; 40:10, s. 2519-2538
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Tidskriftsartikel (refereegranskat)abstract
- PurposeConsidering the importance and the broad applications of the Fourth Industrial Revolution in various organizations and industries and enjoying the many benefits of this digital transformation framework, organizations need to measure their Industry 4.0 readiness as a starting point and take steps to achieve the strategic goals of Industry 4.0. This study aims to design a comprehensive and practical model that can determine Industry 4.0 readiness level, allowing organizations to implement and exploit technological constituents of this phenomenon.Design/methodology/approachA systematic literature review (SLR) methodology was used to evaluate and summarize a clear and comprehensive literature overview of Industry 4.0 readiness models and to certify the validity and transparency of the review process. After reviewing 71 articles and survey and then the consensus of Industry 4.0 experts, the 10 dimensions of the 4.0 Industry readiness model were finalized with their indicators having the most frequency in the published articles and models.FindingsThe application of the SLR to the development of the new Industry 4.0 readiness model which includes 10 dimensions and 37 indicators and can assess the Industry 4.0 readiness of firms and industries accurately and effectively.Research limitations/implicationsAn extensive review of the previous literature yielded the current Industry 4.0 readiness model. The comprehensiveness of this model leads to its wide application in different companies. Future research suggestions are presented at the end of the manuscript.Practical implicationsThe concept of the Fourth Industrial Revolution and the application of its technologies are vague and complicated for many organizations and managers, while the need to implement the components and technologies of Industry 4.0 is essential to achieve organizational goals. The presented readiness model helps companies to measure their readiness to enter the Fourth Industrial Revolution and achieve long-term goals.Originality/valueIn this study, an attempt was made to examine the Industry 4.0 readiness models thoroughly and extensively and identify their different approaches. Finally, a comprehensive and multi-dimensional readiness model is presented to assess the position of organizations in order to enter Industry 4.0.
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| 2. |
- Beheshtinia, Mohammad Ali, et al.
(författare)
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A fuzzy three-dimensional house of quality to integrate and coordinate departments’ activities in organizations
- 2023
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Ingår i: IEEE Access. - : IEEE. - 2169-3536.
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Tidskriftsartikel (refereegranskat)abstract
- This study aims to introduce a method to integrate and coordinate departments’ activities to enhance the service quality of organizations using Quality Function Deployment (QFD). To this purpose, the classical two-dimensional House Of Quality (HOQ) matrix is changed to a three-dimensional form (3D-HOQ). The 3D-HOQ is applied to the marketing and Human Resources (HR) departments of a bank to determine customers’ and employees’ demands, respectively. The 3D-HOQ is also employed to provide a unique list of technical requirements to satisfy the identified demands. Obtaining a unique list of technical requirements with the cooperation of both departments reduces the inconsistency between departments, saves cost and time by preventing reworks and parallel works, and increases the organization’s efficiency. Moreover, 3D-HOQ is combined with the SERVQUAL technique and fuzzy theory to determine the weight of obtained technical requirements. The study is conducted in four main steps, (1) identifying the customers’ and employees’ demands, (2) identifying the technical requirements for simultaneous satisfaction of both customers’ and employees’ demands, (3) determining the relationships between the technical requirements and the identified demands, and (4) prioritizing technical requirements. Applying the 3D-HOQ resulted in identifying 30 customers’ demands, 30 employees’ demands, and 50 technical requirements. The study results show that "using new banking technologies" has the highest weight among the customers’ demands, and "job security" has been found to have the highest weight among employees’ demands. Moreover, "Intra-organizational processes automation" has been identified as the technical requirement with the highest weight.
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| 3. |
- Beheshtinia, Mohammad Ali, et al.
(författare)
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A Fuzzy Three-Dimensional House of Quality to Integrate and Coordinate Departments' Activities in Organizations
- 2023
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Ingår i: IEEE Access. - : Institute of Electrical and Electronics Engineers (IEEE). - 2169-3536. ; 11, s. 90538-90553
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Tidskriftsartikel (refereegranskat)abstract
- This study aims to introduce a method to integrate and coordinate departments' activities to enhance the service quality of organizations using Quality Function Deployment (QFD). To this purpose, the classical two-dimensional House Of Quality (HOQ) matrix is changed to a three-dimensional form (3D-HOQ). The 3D-HOQ is applied to the marketing and Human Resources (HR) departments of a bank to determine customers' and employees' demands, respectively. The 3D-HOQ is also employed to provide a unique list of technical requirements to satisfy the identified demands. Obtaining a unique list of technical requirements with the cooperation of both departments reduces the inconsistency between departments, saves cost and time by preventing reworks and parallel works, and increases the organization's efficiency. Moreover, 3D-HOQ is combined with the SERVQUAL technique and fuzzy theory to determine the weight of obtained technical requirements. The study is conducted in four main steps: 1) identifying the customers' and employees' demands; 2) identifying the technical requirements for simultaneous satisfaction of both customers' and employees' demands; 3) determining the relationships between the technical requirements and the identified demands; and 4) prioritizing technical requirements. Applying the 3D-HOQ resulted in identifying 30 customers' demands, 30 employees' demands, and 50 technical requirements. The study results show that "using new banking technologies" has the highest weight among the customers' demands, and "job security" has been found to have the highest weight among employees' demands. Moreover, "Intraorganizational processes automation" has been identified as the technical requirement with the highest weight.
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| 4. |
- Foroughi, Behzad, et al.
(författare)
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Determinants of continuance intention to use gamification applications for task management : an extension of technology continuance theory
- 2023
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Ingår i: Electronic library. - : Emerald Group Publishing Limited. - 0264-0473 .- 1758-616X. ; 41:2/3, s. 286-307
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Tidskriftsartikel (refereegranskat)abstract
- PurposeGamification applications (apps) are gaining great attention in many contexts and have grown increasingly. Despite their significant role in many settings, prior research mainly focused on initial adoption, and there are limited studies on the post-adoption stage. This study aims to explore the factors influencing individuals' continuance intention to use gamified task manager apps, drawing on the technology continuance theory (TCT) by integrating enjoyment, habit and social influence. Design/methodology/approachData were obtained from 318 Malaysian who had prior experience with task management gamified apps and analysed with the partial least squares approach. FindingsAccording to the results, confirmation, perceived usefulness (PU) and enjoyment positively influence satisfaction. PU, enjoyment, satisfaction and social influence affect attitude, while the result failed to confirm the association between perceived ease of use and attitude. Furthermore, PU, attitude and habit are strong determinants of users' continuance intention. Moreover, continuance intention was not predicted by users' satisfaction and social influence. Practical implicationsThe findings provide directions for developers and marketers of gamified task manager apps. Besides the technological and functional benefits of applications, they should also consider social, hedonic and individual factors in the designing and marketing stages. Originality/valueThis study extends the literature by assessing the determinants of continuous intention to use gamified task manager apps; and extending the TCT in the context of gamification by incorporating three contextual factors, namely, perceived enjoyment, social influence and habit.
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| 5. |
- Foroughi, Behzad, et al.
(författare)
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Determinants of intention to use autonomous vehicles : Findings from PLS-SEM and ANFIS
- 2023
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Ingår i: Journal of Retailing and Consumer Services. - : Elsevier. - 0969-6989 .- 1873-1384. ; 70
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Tidskriftsartikel (refereegranskat)abstract
- Artificial intelligence (AI)-powered autonomous vehicles (AVs) are one of the most disruptive technologies with potentially wide-ranging social implications, including improvements in passenger/driver safety, environmental protection, and equity considerations. The current research extends the UTAUT2 model in the context of fully AVs (level 5 automation) to determine and rank determinants of intention to adopt AVs. Collected data from 378 respondents were analysed by a hybrid approach employing partial least squares (PLS) complemented by the Adaptive Neuro-Fuzzy Inference Systems (ANFIS) technique. According to the findings, five major determinants emerged: trust, hedonic motivation, social influence, compatibility, and effort expectancy. Furthermore, compatibility positively moderates the association between performance expectancy and intention to use AVs. The findings shed light on determinant factors, their level of importance, and the potential interplay between them in shaping individuals’ intention to adopt and use AVs. Furthermore, the current research provides valuable insights to carmakers, technology developers, and practitioners on determinants of AVs adoption, assisting them in devising effective AVs-related strategies.
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| 6. |
- Foroughi, Behzad, et al.
(författare)
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Determinants of Intention to Use ChatGPT for Educational Purposes : Findings from PLS-SEM and fsQCA
- 2023
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Ingår i: International Journal of Human-Computer Interaction. - : Taylor & Francis. - 1044-7318 .- 1532-7590. ; , s. 1-20
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Tidskriftsartikel (refereegranskat)abstract
- ChatGPT can revolutionize education by enhancing student engagement and making learning more personalized. Drawing on UTAUT2, this study investigated determinants of intention to use ChatGPT for educational purposes. Data were gathered from 406 Malaysian students and analyzed using a hybrid approach including “partial least squares” (PLS) and “fuzzy-set qualitative comparative analysis” (fsQCA). PLS showed that performance expectancy, effort expectancy, hedonic motivation, and learning value significantly influence the intention to use ChatGPT. Furthermore, we found that personal innovativeness and information accuracy negatively moderate the associations between ChatGPT use and its determinants. While PLS demonstrated that social influence, facilitating conditions, and habit do not affect ChatGPT use, fsQCA revealed that all factors might affect the intention to use ChatGPT. fsQCA suggested that eight combinations of factors may lead to high ChatGPT use. The results hold various implications for ChatGPT developers, instructors, and universities and provide insights for accelerating ChatGPT adoption.
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| 7. |
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| 8. |
- Foroughi, Behzad, et al.
(författare)
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Reuse intention of augmented reality apps : recreational consciousness as moderator
- 2023
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Ingår i: Service Industries Journal. - : Routledge. - 0264-2069 .- 1743-9507. ; , s. 1-42
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Tidskriftsartikel (refereegranskat)abstract
- This study investigated the determinants of intention to reuse augmented reality (AR) apps. The data were obtained from 439 IKEA Place app users and evaluated using the ‘partial least squares’ (PLS) and ‘fuzzy-set qualitative comparative analysis’ (fsQCA) approaches. PLS findings revealed that AR attributes significantly influence perceived ease of use, perceived usefulness, and confirmation. All the relationships under the technology continuance theory were confirmed except for the impact of perceived usefulness on attitude. Recreational consciousness positively moderates the influence of attitude on reuse intentions. fsQCA approach uncovered seven configurations of variables that result in high reuse intentions and identified satisfaction as a necessary condition. The study contributed to the literature by (i) exploring the drivers of intention to reuse AR Apps, (ii) extending technology continuance theory, (iii) demonstrating the moderating influence of recreational consciousness, and (iv) using the PLS-fsQCA approach. The findings help develop strategies and design AR apps aimed at retaining users.
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| 9. |
- Ghobakhloo, Morteza, et al.
(författare)
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Behind the definition of Industry 5.0 : a systematic review of technologies, principles, components, and values
- 2023
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Ingår i: Journal of Insdustrial and Production Engineering. - : Taylor & Francis. - 2168-1015 .- 2168-1023. ; 40:6, s. 432-447
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Tidskriftsartikel (refereegranskat)abstract
- This study addresses the emerging concept of Industry 5.0, which aims to tackle societal concerns associated with the ongoing digital industrial transformation. However, there is still a lack of consensus on the definition and scope of Industry 5.0, as well as limited understanding of its technological components, design principles, and intended values. To bridge these knowledge gaps, the study conducts a content-centric review of relevant literature and synthesizes evidence to develop an architectural design for Industry 5.0. The findings reveal that Industry 5.0 represents the future of industrial transformation, offering potential solutions to socio-economic and environmental issues that were inadequately addressed or exacerbated by Industry 4.0. The study provides managers, industrialists, and policymakers with a comprehensive overview of Industry 5.0, including its technological constituents, design principles, and smart components, emphasizing the importance of stakeholder involvement and integration for effective governance of digital industrial transformation within this framework.
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| 10. |
- Ghobakhloo, Morteza, et al.
(författare)
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Industry 4.0 digital transformation and opportunities for supply chain resilience : a comprehensive review and a strategic roadmap
- 2023
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Ingår i: Production planning & control (Print). - : Taylor & Francis. - 0953-7287 .- 1366-5871. ; , s. 1-31
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Tidskriftsartikel (refereegranskat)abstract
- Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR), little is known about the underlying mechanisms for such contributions. The study develops a roadmap that explains how supply chains can capitalize on Industry 4.0 SCR functions. The study conducted a content-centric literature review and identified 16 functions through which Industry 4.0 enhances SCR. Results reveal that the Industry 4.0 SCR functions identified are highly interrelated, and supply chain members should align their digitalization strategies with the sequence in which Industry 4.0 delivers these functions. Industry 4.0 contribution to SCR first involves delivering data-centric functions such as supply chain automation, information and communication quality, process monitoring, and visibility. Industry 4.0 further allows supply chain partners to collaborate better on improving supply chain mapping, complexity management, and innovation capabilities. Through these functions and by increasing transparency, flexibility, and agility of supply chain operations, Industry 4.0 delivers more dependent but consequential resilience functions such as supply chain responsiveness, adaptive capability, and continuity management. The roadmap further explains how each pair of Industry 4.0 SCR functions mutually interact while contributing to the overall resilience of the supply chain. The study discusses possible implications and outlines important avenues for future research.
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| 11. |
- Ghobakhloo, Morteza, et al.
(författare)
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Industry 5.0 implications for inclusive sustainable manufacturing : An evidence-knowledge-based strategic roadmap
- 2023
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Ingår i: Journal of Cleaner Production. - : Elsevier BV. - 0959-6526 .- 1879-1786. ; 417
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Tidskriftsartikel (refereegranskat)abstract
- Despite the hype surrounding Industry 5.0 and its importance for sustainability, the micro-mechanisms through which this agenda can lead to socio-environmental values are largely understudied. The present study strived to address this knowledge gap by developing a strategic roadmap that outlines how Industry 5.0 can boost sustainable manufacturing. The study first conducted a content-centric literature review and identified 12 functions through which Industry 5.0 can inclusively boost sustainable manufacturing. The study further developed a strategic roadmap that identified the complex contextual relationships among the functions and explained how they should be synergistically leveraged to maximize their contribution to sustainability. Results reveal that value network integration, sustainable technology governance, sustainable business model innovation, and sustainable skill development are the most driver and tangible implications of Industry 5.0 for sustainable manufacturing. Alternatively, renewable integration and manufacturing resilience are among the most dependent and hard-to-reach sustainable functions of Industry 5.0, and their materialization requires major strategic collaboration among stakeholders. The strategic roadmap outlines how Industry 5.0 stakeholders can leverage the technological and functional constituents of this agenda to promote sustainable manufacturing inclusively.
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| 12. |
- Ghobakhloo, Morteza, et al.
(författare)
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Intelligent automation implementation and corporate sustainability performance : The enabling role of corporate social responsibility strategy
- 2023
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Ingår i: Technology in society. - : Elsevier BV. - 0160-791X .- 1879-3274. ; 74
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Tidskriftsartikel (refereegranskat)abstract
- Although Intelligent Automation (IA) represents the future of business automation, the organizational imple-mentation and sustainability performance of this emerging technological innovation is vastly understudied. Understanding the implications of IA for sustainability is critical since leveraging these technologies shapes operations and policies that can promote sustainable digitalization and automation practices. We study how firms' technological, organizational, environmental, and human resource contexts impact IA implementation. The study further explains how IA may associate with the firm's triple bottom line while accounting for the moderating role of corporate social responsibility strategy. The study surveyed 207 multinational firms in 2022 and used partial least square-structural equation modeling to test the hypothesized relationships. Results showed that IA implementation is mainly determined by the characteristics of the firm's internal environment, such as absorptive capacity, employee socio-behavioral concerns, and social capital competency. IA may offer valuable opportunities for boosting the firm's economic and environmental sustainability performance. Nonetheless, IA is a double-edged sword for social sustainability, harming social values in implementing firms with informal corporate social sustainability strategies. Conversely, firms with formal corporate social sustainability strategy have a significantly higher opportunity to transform the value of IA into social sustainability performance. Findings are expected to assist managers and decision-makers with streamlining an impartial and sustainable transition of organizations toward automation.
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| 13. |
- Iranmanesh, Mohammad, et al.
(författare)
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Effects of supply chain transparency, alignment, adaptability, and agility on blockchain adoption in supply chain among SMEs
- 2023
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Ingår i: Computers & industrial engineering. - : Elsevier. - 0360-8352 .- 1879-0550. ; 176
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Tidskriftsartikel (refereegranskat)abstract
- This study aims to investigate the extent to which the contributions of blockchain technology to supply chain parameters influence blockchain adoption among SMEs. Drawing on contingency theory, the study investigates the moderating effect of market turbulence. The data were collected from 204 SMEs in Malaysia’s manufacturing sector and analysed using the partial least squares technique. The results showed that the intention of SMEs’ managers to adopt blockchain is influenced by the contributions of blockchain to supply chain transparency and agility. Supply chain transparency, alignment, adaptability, and agility are interrelated. Market turbulence moderates positively the association between agility and intention to adopt blockchain. This study extends the literature by decomposing the concept of relative advantages and investigating the influences of blockchain benefits on blockchain adoption. The moderating effect of market turbulence indicates that the influence of blockchain on agility is more important for SMEs operating in a turbulent environment than the SMEs in a stable market. The findings help the policymakers and blockchain vendors in developing effective plans and strategies to speed up the adoption of blockchain among SMEs. Furthermore, the results give confidence to the managers and owners of SMEs that blockchain can be a valuable competitive advantage source.
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| 14. |
- Iranmanesh, Mohammad, et al.
(författare)
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Factors influencing attitude and intention to use autonomous vehicles in Vietnam : findings from PLS-SEM and ANFIS
- 2023
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813.
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Tidskriftsartikel (refereegranskat)abstract
- PurposeThis study aims to explore and ranks the factors that might determine attitudes and intentions toward using autonomous vehicles (AVs).Design/methodology/approachThe “technology acceptance model” (TAM) was extended by assessing the moderating influences of personal-related factors. Data were collected from 378 Vietnamese and analysed using a combination of “partial least squares” and the “adaptive neuro-fuzzy inference system” (ANFIS) technique.FindingsThe findings demonstrated the power of TAM in explaining the attitude and intention to use AVs. ANFIS enables ranking the importance of determinants and predicting the outcomes. Perceived ease of use and attitude were the most crucial drivers of attitude and intention to use AVs, respectively. Personal innovativeness negatively moderates the influence of perceived ease of use on attitude. Data privacy concerns moderate positively the impact of perceived usefulness on attitude. The moderating effect of price sensitivity was not supported.Practical implicationsThese findings provide insights for policymakers and automobile companies' managers, designers and marketers on driving factors in making decisions to adopt AVs.Originality/valueThe study extends the AVs literature by illustrating the importance of personal-related factors, ranking the determinants of attitude and intention, illustrating the inter-relationships among AVs adoption factors and predicting individuals' attitudes and behaviours towards using AVs.
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| 15. |
- Masoomi, Behzad, et al.
(författare)
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Do industry 5.0 advantages address the sustainable development challenges of the renewable energy supply chain?
- 2023
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Ingår i: Sustainable Production and Consumption. - : Elsevier. - 2352-5509. ; 43, s. 94-112
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Tidskriftsartikel (refereegranskat)abstract
- Scholars assert that the fifth industrial revolution has the potential to go beyond Industry 4.0's efficiency and advance supply chain objectives for sustainable development, including adaptability, a human-centered orientation, and the durability of social and environmental issues. According to Industry 5.0-based solution methodologies, sustainable development challenges (SDCs) can be addressed in the renewable energy supply chain (solar energy). This study provides a distinct set of 23 SDCs and 19 Industry 5.0 advantages. Moreover, A hybrid fuzzy best worst method and fuzzy weighted aggregated sum product assessment technique are utilized in the renewable energy supply chain context. To determine the weight of SDCs, preliminary data are gathered based on experts' opinions. The outcomes indicate that the most significant SDCs in the renewable energy supply chain are “non-consideration of human factors,” “Inadequate regulation and implementation of environmental standards,” “Commitment of inadequate management for adopting sustainability,” “non-uniform alignment of sustainability, organization,” and “goal and customer expectation.” For overcoming the SDCs, “supply chain modularity,” “research and innovation in social and human problems,” and “building safer and more complicated hyper-connected networks” are the most prominent Industry 5.0 advantages. The study findings will give the most critical advantages for creating sustainability in the continued industry expansion–society engagement and more sustainable renewable energy supply chain, as well as creating a more resilient energy industry and society.
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| 16. |
- Torres de Oliveira, Rui, et al.
(författare)
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Industry 4.0 towards social and environmental sustainability in multinationals : Enabling circular economy, organizational social practices, and corporate purpose
- 2023
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Ingår i: Journal of Cleaner Production. - : Elsevier. - 0959-6526 .- 1879-1786. ; 430
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- The advent of Industry 4.0 (I4.0) technologies has ushered in a transformative era for multinational enterprises (MNEs), propelling them toward a future characterized by social and environmental sustainability. In this introductory piece for our special issue, we explore the intersection of I4.0, circular economy principles, organizational social practices, and corporate purpose within MNEs. By amalgamating these concepts, this research delves into the synergistic potential of I4.0 technologies to drive the transition towards sustainable business models. It also explores the pivotal role of organizational social practices in shaping ethical dimensions and fostering corporate cultures that prioritize social responsibility, employee wellbeing, and stakeholder engagement. The findings of this study have implications for academia, policy, and industry. Scholars will gain a nuanced understanding of the multifaceted dynamics shaping sustainable practices in the context of I4.0, while practitioners and policy-makers receive actionable insights for fostering socially responsible and environmentally conscious strategies within MNEs. As the global community grapples with pressing social and environmental challenges, this research serves as a beacon, guiding multinationals toward a future where technological innovation converges with social and environmental stewardship, thereby catalyzing a paradigm shift toward a more sustainable and equitable world.
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| 17. |
- Yadegaridehkordi, Elaheh, et al.
(författare)
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Determinants of environmental, financial, and social sustainable performance of manufacturing SMEs in Malaysia
- 2023
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Ingår i: Sustainable Production and Consumption. - : Elsevier. - 2352-5509. ; 35, s. 129-140
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Tidskriftsartikel (refereegranskat)abstract
- Discovering the determinants of firm sustainable performance from the Small and Medium-sized Enterprises (SMEs) perspectives is essential. However, few studies have empirically examined all three environmental, financial, and social pillars of sustainable performance into a single research framework in the context of emerging economies like Malaysia. Drawing on the resource-based view and institutional theory, this study identified the determinants of environment, financial, and social sustainable performance of manufacturing SMEs. Data was collected from 209 Malaysian manufacturing firms. A hybrid approach of structural equation modeling (SEM) - artificial neural network (ANN) was used to assess the hypotheses and predict the level of their importance toward sustainable performance. Results showed that green entrepreneurial orientation, green innovation, leadership commitment, stakeholder pressure, and market orientation positively and significantly influenced social performance. Environmental performance was predicted by green entrepreneurial orientation, green innovation, leadership commitment, and market orientation. Green entrepreneurial orientation and market orientation demonstrated a positive influence on financial performance. Results of ANN showed that leadership commitment is the most significant factor influencing environmental and social performance while green entrepreneurial orientation is the first ranked factor predicting financial performance. These findings extend the knowledge by shedding light on the determinants of SMEs' sustainable performance. The study enables SMEs to take proper actions in response to sustainability development. Besides, the findings assist practitioners and policymakers in setting effective plans by giving more attention to leadership commitment and green entrepreneurial orientation as the most significant determinants.
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