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1.
  • Alexius, Susanna, 1976-, et al. (författare)
  • A chain of gold? A comparative study on intermediaries, trust and control in complex global aid chains
  • 2019
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • In this paper, we aim for a better understanding of the roles of intermediaries in complex anduncertain contexts. The quest for faith and certainty is constantly pressing the actors in thepoliticized global field of development aid. Operating on the taxpayers’ money and faced withconditions which render knowledge of previous results and prediction of future results a realchallenge, what do they do? To what extent and how are results extrapolated from the use oforganizational structures and management technologies? To what extent and how are resultsrather extrapolated from interpersonal and interorganizational trust? How are the two related?We explore these research questions empirically in a comparative study of two “aid chains”consisting of numerous organizations interlinked in the coordination and operations of aidprojects (in this case aimed for capacity building in unions and universities in the globalsouth). Intermediaries are often criticized for adding “unnecessary” transaction costs to aidprojects. Based on our preliminary findings, we suggest that the understanding of theintermediary and its roles should be reconsidered. Analyzing the messiness and dynamics ofhow intermediaries handle trust and control opens up for a more nuanced understanding, notonly of the roles played by intermediaries but also of how complex systems are coordinated.
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  • Alexius, Susanna (författare)
  • Assigning responsibility for gambling-related harm : scrutinizing processes of direct and indirect consumer responsibilization of gamblers in Sweden
  • 2017
  • Ingår i: Addiction Research and Theory. - : Informa UK Limited. - 1606-6359 .- 1476-7392. ; 25:6, s. 462-475
  • Tidskriftsartikel (refereegranskat)abstract
    • This study is an inquiry into how actors in the Swedish gambling industry, gambling problem prevention and support structures articulate responsibility for the problems that arise from gambling. A main point made in the study is that responsibility for the gambling-related harm is actively constructed and reproduced in a hegemonic way that situates the main responsibility for the emergence and handling of gambling-related harm on the individual gambler and that relies heavily on the individual's capacity to control and adjust his/her consumption to prevent gambling related harm. Drawing on extensive ethnographical fieldwork on responsible gambling practices in the Swedish context, the author brings attention to the often-unproblematized view of contemporary responsible gambling measures, and the need to develop a self-reflexive critical analysis of the ways in which responsibility is divided and assigned in this politicized market and wider policy field. As a conceptual contribution, an analytical distinction is suggested between measures of direct responsibilization (teaching and training gamblers to be responsible) and measures of indirect responsibilization (teaching and training intermediaries in the market, such as gambling agents and support association staff, to relinquish responsibility on behalf of the gambling consumer). The results indicate that such a distinction is fruitful for a nuanced understanding of contemporary responsibility policies and practices.
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  • Alexius, Susanna, et al. (författare)
  • Att organisera lite eller mycket, för en kväll eller för alltid? En organisationsteoretisk belysning av integrationsinitiativ
  • 2018
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • Den här studien syftar till en fördjupad förståelse för integration av nyanlända genom en sociologisk och organisationsteoretisk analys av utvalda integrationsinitiativ i Flens kommun. Två dimensioner graden av organisation (teori om partiell organisation) och typen av temporalitet (kronologisk respektive kvalitativ tidsuppfattning), har varit huvudspår i analysen av tre initiativ: Språkvän, Flen Världsorkester och Fester. De empiriska redogörelser som presenteras för att illustrera våra teoretiska resonemang vilar på insikter från intervjuer, dokumentstudier samt informella samtal i samband med studiebesök och deltagande observationer i Flen under hösten 2017- hösten 2018. Alla sätt att organisera har sina fördelar och nackdelar. Att sträva efter långsiktig och höggradig organisation har sina fördelar – men också sina nackdelar. Vår främsta slutsats är att det idag verkar finnas för lite insikt och diskussion om detta och om möjligheten att medvetet och strategiskt uppmuntra till en ”portfölj” av initiativ med varierande grader av organisation och temporalitet. Rapporten berör också förutsättningar för integrationsstrateger, integrationssamordnare och andra liknande formella positioner i offentlig sektor. Särskilt intresse riktas mot dessa gräsrotsbyråkraters förutsättningar att vara de ”möjliggörande byråkrater” som civilsamhällets ”eldsjälar” lovordar.
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  • Alexius, Susanna, 1976-, et al. (författare)
  • Decoupling in the age of market-embedded morality : responsible gambling in a hybrid organization
  • 2018
  • Ingår i: Journal of Management and Governance. - : Springer Science and Business Media LLC. - 1385-3457 .- 1572-963X. ; 22:2, s. 285-313
  • Tidskriftsartikel (refereegranskat)abstract
    • This paper contributes to the understanding of hybrid organizations by refining the concept of decoupling as a strategic response to conflicting objectives and institutional expectations (Meyer and Rowan in Am J Soc 83:340–363, 1977). In today’s popular responsibility discourse one notes a hopeful “win–win” ideal that invites attempts, by companies in particular, to realize and balance conflicting values and to strive to fulfil both profit objectives and responsibility objectives. Although institutional theory has long acknowledged the strategic response of decoupling in organizational contexts, the potential of exploring and refining how this concept may be used to analyse strategic responses in the contemporary era of market-embedded morality has yet to be explored (Shamir in Econ Soc 37:1–19, 2008). There are good reasons to do so as the present-day discourse on the relation between the economy and morality offers a new set of options and challenges for legitimately responding to institutional demands. This paper draws on an explanatory, rich ethnographic and longitudinal case study of a Swedish fully state-owned company operating in the post 1990s gambling market. We suggest that contemporary hybrid organizations positioned at the crossroads of bureaucratic and market schemes of organizing, may find themselves in a particularly tight spot and seek legitimacy by decoupling—not only by adopting certain legitimizing structures, but also and increasingly with reference to market-embedded morality, a commoditizing of responsibility in their contested market setting. Based on the case findings, we suggest a distinction between organization-based decoupling and market-based decoupling and propose that market-based decoupling may be attractive to hybrid organizations owing to it being less sensitive to scrutiny and accountability claims. But at the same time, our findings indicate that market-based decoupling poses a risk to hybrid organizations, as it does not offer the same degree of legitimacy with key stakeholders/the general public as organization-based decoupling does.
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  • Alexius, Susanna, 1976-, et al. (författare)
  • Exploring Constitutional Hybridity
  • 2019
  • Ingår i: Managing Hybrid Organizations. - Cham : Palgrave Macmillan. - 9783319954851 - 9783319954868 ; , s. 1-25
  • Bokkapitel (refereegranskat)abstract
    • Hybrid organizations are topical in contemporary society, and literature in this area is growing. One neglected dimension is, however, empirically based theorizations of management and governance in hybrid organizations. Moreover, the literature tends to be based on observations of “new” forms of hybrid organizations, often referred to as social enterprises. We argue that if we want to learn about what managing hybrid organizations means, it is important to compare different types of hybrids and also to compare hybrids with as long history with those established relatively recently. Based on earlier literature, hybrid organizations are discussed as placed in contexts of institutional pluralism, at the cross-roads between institutional orders and institutional logics. Special focus is placed on exploration and comparison of what is defined here as constitutional hybrid organizations, thus hybrid organizations founded with the explicit purpose of fulfilling their mission by integrating either different institutional orders such as the market, the public sector and civil society or structural traits from the logics of different ideal-typical organizations such as the business corporation, the public agency and the association. We argue that multivocality is a concept that can explain why some hybrid organizations manage to remain hybrids over time while others face de-hybridization. A common analytical frame for the volume is developed, where six dimensions of hybridity are defined (institutional order, logics of organizational forms, ownership structures, purpose, main stakeholders and main sources of funding). The aim of this chapter is to introduce why it is timely to theorize on management and governance in hybrid organizations, to develop the theoretical frame for the book, and to introduce the explorative multidisciplinary approach behind the book and the selection of cases. The chapter ends with a brief discussion of the chapters to come.
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  • Alexius, Susanna, et al. (författare)
  • Förpliktigande samspel som vardagsrutin – en fallstudie av Borlänge kommun
  • 2018
  • Ingår i: Styra och leda med tillit: forskning och praktik. - Stockholm : Norstedts Juridik AB. - 9789138248058 ; , s. 167-195
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • Förändringsarbetet mot mer tillitsfulla relationer i den kommunala förvaltningen i Borlänge initierades 2008 och pågår fortfarande aktivt ett decennium senare. Studien belyser centrala förutsättningar för att bygga och underhålla tillitsfulla relationer inom den kommunala förvaltningen. Teoretiska utgångspunkter är dels teori om medarbetarskap och ömsesidigt ansvar genom ”förpliktigande samspel”, dels teori om förändringsarbete som vardagsrutin. Metodologiskt har dokumentstudier, deltagande observationer, intervjuer och fokusgruppsintervjuer genomförts. En fördjupning har gjorts till upplevelser hos personalen på Individ- och familjeomsorgen (IFO) inom socialtjänsten. En central slutsats är att tillitsfulla relationer tar tid, både att utveckla och att underhålla. Ambitionen att minska misstro och öka tillit kräver både uthållighet i en kultur- och organisationsförändring över tid och en mellanmänsklig tillgänglighet i vardagen. I Borlänge har ett framgångsrikt värdegrundsarbete skapat goda förutsättningar för detta.
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  • Alexius, Susanna, 1976-, et al. (författare)
  • Hybrid Challenges in Times of Changing Institutional Conditions : The Rise and Fall of The Natural Step as a Multivocal Bridge Builder
  • 2019
  • Ingår i: Managing Hybrid Organizations. - Cham : Palgrave Macmillan. - 9783319954851 - 9783319954868 ; , s. 267-285
  • Bokkapitel (refereegranskat)abstract
    • This chapter reports on a life story of a hybrid organization, The Natural Step (TNS), that was founded in order to foster sustainability in society as a necessary philosophy for saving the planet. The organization was established as a hybrid that blended the logics of science, activism and consulting. Staying in this position was, however, not without challenge. The chapter contributes to discussions on management in hybrid organizations by highlighting when and why hybrids face particular challenges and how managers may struggle to deal with them. Over time, TNS gradually became de-hybridized into a management consultancy. The chapter concludes with a section on dilemmas faced by hybrid managers in cultivating and maintaining a hybrid identity over longer periods of time.
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  • Alexius, Susanna, 1976- (författare)
  • Konsulter utan spelregler
  • 2019
  • Ingår i: Kurage: idétidskrift för det civila samhället. - 2001-175X. ; :33, s. 17-19
  • Tidskriftsartikel (populärvet., debatt m.m.)
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  • Alexius, Susanna, et al. (författare)
  • Logics and mechanisms of board appointment in hybrid organizations
  • 2018
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • The relevance of the paper to the panel topic The management and governance of hybrid organizations involve a range of challenges and critical issues. One such issue concerns the people that embody the hybrid and their capabilities to represent and handle the complex missions and potential value conflicts at stake in a hybrid organization. Looking closer at processes of recruitment and nomination of key actors such as CFOs, managers and board members is relevant as it sheds light on high held ideals for hybrid management and governance and the human resources seen fit to handle complex hybrid missions.The significance of the research (why it is distinctive and its contribution to the field)Our case gives a micro illustration of the governance challenges involved in attempts to design the nomination process to reflect a wider range of goals and values. We also wish to briefly discuss how this shift in appointment logics – from “political discretion” (PA), over “professionalism as in efficiency and economization” (NPM) to “political correctness” (NPG) may affect the boards and management of the SOEs.The research question(s) and methodThe Swedish state has an outspoken aim to be an “active and professional” owner by generating economic value in its 49 state-owned enterprises. At the same time, there is a political ambition for these firms to be seen as national and international “role models”, in the forefront of gender equality and sustainability. In addition, for about 25 SOEs, there are specifically Government commissioned social “public policy assignments” to be taken into consideration. The aim of this paper is to analyse the logics (political vs. professional) in the Swedish Government offices concerning the mechanisms of appointment of board members of Swedish State-owned Enterprises (SOEs) with Government commissioned social public policy assignments.Findings are based on qualitative analyses of documents, observations and interviews with key actors. Focusing foremost on the daily work of civil servants responsible for board nomination in the Ministry of Commerce and Innovation the study also acknowledges the role of external head hunters and executive search firms, politically appointed civil servants, politicians and board chairs and members in the nomination process.The theoretical/conceptual foundations for the researchThe backdrop to our case story is the historical transition from traditional Public Administration (PA), over new public management (NPM) regimes to the emerging post-NPM era of “New Public Governance” (Osborne, 2010; Almqvist et al., 2003; Ivarsson Westernberg, 2017), their dominant institutional logics and the effects on the appointment of public representatives, such as board members of SOEs.The results to be reportedOur claim is that in the emerging NPG era, the previously dominating professional (and typically economical) logic of NPM-inspired governance of State-owned enterprises is challenged. Public appointment officials now face increasing external pressure to demonstrate that the multiple social values at stake for the hybrid organizations are reflected in the nomination of their board members, without compromising business efficiency, public accountability and the public income derived from SOEs.
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  • Alexius, Susanna, 1976-, et al. (författare)
  • Market Means to Political Mission Ends : Scrutinizing the Social Meaning of Moneyin the Swedish Federation for Sexual Education (RFSU)
  • 2019
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • In the nonprofit debate, there is an assumption that market means lead to market ends, oftentimes with grim consequences for nonprofit organizations. By drawing on a theoretical framework related to the social meaning of money in hybrid organizations, and by applying the framework to a longitudinal mixedmethod single case study ofmoneymanagement in the Swedish Federation for Sexual Education (RFSU), we argue in this paper instead that management of market means may also promote political mission ends. Empirical findings suggest that there are different social currencies at play that help explain why some money (income of a lower perceived social status) may be used by the organization simply as a means to get access to higher status money (and the legitimacy that comes with it). Hence, contrary to common assumptions of mission-drift as a consequence of market means, in this case study, business dividends and royalties commercially generated in fully owned subsidiaries have been informally and formally earmarked as lower status money and then used as means to secure higher status political mission ends.
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  • Alexius, Susanna, et al. (författare)
  • Mission(s) impossible? Configuring values in the governance of state-owned enterprises
  • 2015
  • Ingår i: International Journal of Public Sector Management. - 0951-3558 .- 1758-6666. ; 28:4-5, s. 286-306
  • Tidskriftsartikel (refereegranskat)abstract
    • Purpose – The purpose of this paper is to contribute to theory of hybrid organizations, with particular regard to state-owned enterprises (SOEs) and their ability to contribute to sustaining value pluralism in the public sector.Design/methodology/approach – The paper offers a qualitative case concerning ongoing performance management reforms in the corporate governance of SOEs in Sweden, which is analyzed using theory on valuation and evaluation.Findings – It is found that the number of non-financial values is reduced with reference to categorization. Attempts are made to change the perception of the potential value conflict at hand between financial and non-financial missions by adding a number of neutralizing “meta values” such as transparency and efficiency to the performance language in use. There is a risk of mission drift as a clear hierarchization of values, prioritizing financial values, is created and sustained in “investment teams.” Processes, standards and dialogues are all dominated by an economic logic despite formal aspirations to balance the values at stake. The few remaining non-financial values are translated into economic language aiming for a commensuration of the performance of the different missions. In addition, the ambition of the public policy assignment may be further reduced by de-coupling.Originality/value – The paper suggests a novel approach to hybrid organizations in general and SOEs in particular when exploring how the values underlying complex missions are configured in “value work” performed by government officials in Swedish government offices. Such analyses of value work in the micro-practice of hybrids offer a more fine-grained understanding of organizational dilemmas that are commonly acknowledged, but more seldom explained in empirical detail.
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  • Alexius, Susanna, 1976- (författare)
  • Om värdet av organisatorisk mångfald
  • 2017
  • Ingår i: Nordisk Försäkringstidskrift. - 0348-6516 .- 2001-1741. ; :3
  • Tidskriftsartikel (populärvet., debatt m.m.)
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  • Alexius, Susanna, et al. (författare)
  • Profit-Making for Mutual Benefit : The Case of Folksam 1945–2015
  • 2017
  • Rapport (övrigt vetenskapligt/konstnärligt)abstract
    • The contribution of this paper centers on organizational conditions and mechanisms for long-term justification and survival of constitutional hybrids—organizations that not only integrate various institutional logics, but also integrate structural elements, ideal-typical of different types of organizations and societal spheres. Responding to calls for studies that relate macro-, meso-and micro-level analyses, we draw on Boltanski and Thévenot’s theory of justification and a 70-year mixed-method case study of the mutually owned Swedish insurance firm, Folksam. We describe how this mutually owned enterprise went from justifying its profitmaking during the social-democratic regime to justifying its principle of mutual benefit in the decades following amarket turn in the 1980s. Our multi-level, longitudinal analysis suggests that constitutional hybrids like Folksam may survive and avoid isomorphism by making flexible use of their two-sided “Janus face”of civic and market logics of justification.
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  • Alexius, Susanna, 1976-, et al. (författare)
  • Shaping the Consumer : A Century of Consumer Guidance
  • 2018
  • Ingår i: Organizing and Reorganizing Markets. - Oxford : Oxford University Press. - 9780198815761
  • Bokkapitel (refereegranskat)abstract
    • Although market organization is typically directed at organizations, it is common to legitimize it with reference to individuals. Because clever and active consumers constitute an often-assumed precondition for well functioning markets, there is much ado about maintaining this ideal. Thus reorganization aimed at increased competition and a greater supply of goods is encouraged, because the consumer is assumed to have free choice—to be willing and able, when faced with a range of options, to decide what to buy and from whom tobuy it. To date, the hopes of maintaining the fragile pipe dream of the clever and active consumer, so fundamental to much of market organization, has taken little advice from scholars demonstrating that real individuals lack the capacity to anticipate all possible options and evaluate all available information (Simon 1982; March and Simon 1958). As this chapter demonstrates,however, the discrepancy between these highly held ideals and humbler human capacities is contributing to a broad range of organizations engaging in efforts to shape ‘proper consumers’. Through a chronological historical account of a century of these efforts (c.1900–2015), we provide insights into the development of consumer guidance in Sweden. Beginning in 1900, pioneering attempts at shaping proper consumers targeted members of established organizations and offered basic knowledge on ways to save money and make informed choices between product categories—not to spend one’s daily wages on alcohol, for example, but to save and invest in a new harrow. In the state-centred, post-WWII period, beginning in the mid-1940s, there were increased standards and monitoring aimed at guiding consumers to choose not only between but also within product categories—how to calculate the price/quality ratio of different kinds of hosiery, for example. This era also saw the establishment of many specialized organizations aimed at consumer guidance. The contemporary global era, beginning in the 1990s, has seen a sharp increase in standards, labels, and consumer guidance. In the late 1990s, a third and somewhat unexpected type of advice went a step beyond the choice among and within product categories to provide advice among consumer guides. We offer a wide range of empirical examples of consumer guidance, organizedby such diverse market organizers as agricultural societies, savings banks, cooperatives, municipalities, government agencies, businesses, and bloggers. The content of the advice is analysed and, most important for this volume, we exemplify the range of market elements and information and technology usedby those engaged in the task of upholding the fragile construction of the active and clever consumer. Our account is based on three sets of empirical data collected primarily in 2012: (a) relevant secondary data from historical research and (b) our qualitative content analyses of historical and contemporary materials related to Swedish consumer guidance, such as stakeholder documents and information made publicly available through archives and the media. In addition, (c) three key informant interviews contributed to our general understanding of the contemporary Swedish field of consumer guidance (Alexius and Löwenberg 2012). In all, we see an overwhelming number of attempts to shape consumers during a period of more than one hundred years.
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  • Alexius, Susanna, 1976- (författare)
  • 'The Most Regulated Deregulated Market in the World'? Sellers Organizing across Markets
  • 2018
  • Ingår i: Organizing and Reorganizing Markets. - Oxford : Oxford University Press. - 9780198815761
  • Bokkapitel (refereegranskat)abstract
    • Markets are intertwined. If a certain market is perceived as being unorganized or inappropriately organized for neighbouring markets, sellers or buyers in those adjacent markets may step in as organizers. In this chapter, I use the case of the Swedish taxi market as it developed from around 1990 until 2015 to demonstrate how hotel companies and owners of travel terminals haveassumed organizer roles in the taxi transport market. This account is based on a qualitative analysis of three cases of participant observation and eight interviews with key stakeholders. The interviews and the first two observations were conducted in the autumn of 2013, and one additional observation was conducted in the spring of 2015. In addition, the chapter is informed by a broad base of documents: previous research, industry reports and company policies, newspaper articles, and public reports.
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  • Alexius, Susanna, 1976- (författare)
  • Tillitens förutsättningar
  • 2017
  • Ingår i: Leda med tillit. - Stockholm : Idealistas. - 9789187003202
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)
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  • Alexius, Susanna, et al. (författare)
  • Vad har ni för värden på kontot?
  • 2017
  • Ingår i: Kurage. - Stockholm : Idealistas förlag. - 2001-175X. ; :23
  • Tidskriftsartikel (populärvet., debatt m.m.)
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  • Alexius, Susanna, et al. (författare)
  • Vad har ni för värden på kontot?
  • 2017
  • Ingår i: Kurage. - 2001-175X.
  • Tidskriftsartikel (populärvet., debatt m.m.)abstract
    • Kan en organisations olika intäkter användas till samma saker? Eller är det skillnad på en medlemsavgift och ett testamente? Eller ett offentligt bidrag? Ledare i organisationer verkar värdera olika intäkter på olika sätt och frågan är om en krona alltid är en krona. Forskarna Susanna Alexius och Ola Segnestam Larsson funderar på om pengar har olika värden.
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  • Andersson, Catrin, et al. (författare)
  • Att organisera marknader : slutrapport från ett forskningsprogram
  • 2015
  • Bok (övrigt vetenskapligt/konstnärligt)abstract
    • Forskningsprogrammet ”Att organisera marknader” har drivits vid Stockholms centrum för forskning om offentlig sektor (Score) och finansierats av Riksbankens Jubileumsfond. I denna bok redovisar vi några resultat från programmet. Boken bygger på ett stort antal böcker och artiklar vilka anges i slutet av boken. En fullständig förteckning av alla de publikationer som programmet hittills gett upphov till finns att tillgå på rj.se. Denna bok har flera författare förutom undertecknad: Susanna Alexius, Catrin Andersson, Patrik Aspers, Christina Garsten, Magnus Erlandsson, Kristoffer Strandqvist, Göran Sundström och Kristina Tamm Hallström. Samtliga är verksamma som forskare vid Score.
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  • Furusten, Staffan, et al. (författare)
  • Managing Hybrid Organizations
  • 2019
  • Ingår i: Managing Hybrid Organizations. - Cham : Palgrave Macmillan. - 9783319954851 - 9783319954868 ; , s. 333-360
  • Bokkapitel (refereegranskat)abstract
    • In this final chapter, we summarize and develop core findings that are illustrated with examples from the empirical case studies of the volume. Three common dilemmas in managing hybrid organization are identified: (1) financing a social mission and the risk of mission drift, (2) overlap in the roles of key stakeholders and the risk of empty governance structures and (3) modernizing a hybrid while cherishing the constitutional hybrid legacy. We argue that organizations that manage to remain hybrids in times of changed institutional conditions have established multivocality, a state where different categories of stakeholders are involved in shared, although sometimes parallel, conversations. The chapter concludes that a state of multivocal conversations can be strengthened by managerial and governance skills in improvisations and versatility.
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  • Furusten, Staffan, et al. (författare)
  • Topical but not new : What can we learn from older forms for sharing economy?
  • 2019
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • The contemporary discourse about the sharing economy is both hyped and full of hope for a more sustainable future, but what is it that actually is shared? How much sharing is actually taking place, and in what dimensions and how can systems for sharing be governed? These questions are discussed in this paper and we compare the contemporary sharing economy discourse with old and since long established organized systems for sharing, here exemplified by constitutional hybrid organizations, thus organizations established with a purpose of mutual sharing in dimensions such as responsibility, power, surplus and risk. It is discussed that the contemporary sharing economy discourse mainly focus on collaborative consumption while constitutional hybridity is a more genuine form of organized mutuality. It is concluded that in both systems for sharing there seem to be empty governance structures. In the sharing economy it is mainly a market logic that dominates, where others than the consumers own what is shared. In constitutional hybridity the consumers are also owners, but it seems as they are either not aware of their ownership responsibilities and formal governance duties, or they are not really interested in taking such responsibilities. So, although there are existing and technically functioning systems for governance of systems for sharing, the practice of governance follows other logics, which calls for more research on governance in systems for sharing.
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  • Grossi, Giuseppe, et al. (författare)
  • Logics and Practices of Board Appointments in Hybrid Organizations : The Case of Swedish State-Owned Enterprises
  • 2019. - 1
  • Ingår i: Managing hybrid organizations: Governance, professionalism and regulation. - Cham : Palgrave Macmillan. - 9783319954868 - 9783319954851 ; , s. 157-178
  • Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
    • This chapter offers insights into the governance of Swedish state-owned enterprises performed by civil servants in cooperation with the minister and state secretary in the Ministry of Enterprise and Innovation. The authors take particular interest in the practices and thinking of the few but powerful civil servants who work with board appointment. A closer look into the daily practices shows us that negotiating and aligning the political and the commercial logics at stake is described as key to the board appointment. These processes are, in turn, based on conditioned trust between civil servants and politicians.
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  • Managing Hybrid Organizations : Governance, Professionalism and Regulation
  • 2019
  • Samlingsverk (redaktörskap) (refereegranskat)abstract
    • A much-needed addition to literature, this timely edited collection aims to provide clarity and understanding on how modern organizations work. The authors explore the characteristics of hybrid organizations in contemporary society, taking into account the complex societal challenges that face businesses today. Arguing that hybrid organizations are in fact not a new phenomenon, this thought-provoking collection goes beyond existing research and re-evaluates our traditional understanding of this concept. Scholars of organization, management and innovation will find this book an insightful read, as it sheds light on the fundamental aspects that shape today’s hybrid organizations. 
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  • Sardiello, Tiziana, et al. (författare)
  • Governance Structures in Customer-owned Hybryd Organizations : Interpreting Democracy in Mutual Insurance Companies
  • 2019
  • Ingår i: Managing Hybrid Organizations. - Cham : Palgrave Macmillan. - 9783319954851 - 9783319954868
  • Bokkapitel (refereegranskat)abstract
    • This chapter focuses on governance challenges in mutually owned insurance companies. We analyze the variation in how hybrids organize themselves and discuss why mechanism for institutionalization is not always in place. A comparative approach was chosen to study how democracy is expressed and the ownership governance system is organized in two Swedish insurance companies with a long history, where Folksam was always a mutual and Skandia only recently became a mutual. Departing from Stinchcombe's imprinting theory, the findings suggest that institutional conditions at the time of their establishment as mutuals may have imprinted governance practices in these mutuals that persist beyond the founding phase.
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38.
  • Sardiello, Tiziana, et al. (författare)
  • Time for trust? Post-New Public Management reforms in the Swedish social services
  • 2019
  • Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
    • In recent years, the criticism of New Public Management (NPM) and its modes of management and governance has increased. As always when a ‘management fashion’ (Røvik, 2008) has been put to the test for some time in actual complex organizational practices, its’ downsides and problems appear. As demonstrated by reform scholars (Brunsson and Olsen, 1993; Røvik, 2008) fundamental ‘wicked problems’ (Rittel and Webber, 1973) such as that of the balance between centralization and decentralization and the question of how to prioritize and evaluate complex missions in the public administration, are always sensitive to new solutions. This is because they are, in a sense, unsolvable by nature (Brunsson, 2006). From this perspective, the current times may be seen as a formative ‘critical juncture’ (Djélic and Quack, 2007), in which it is expected that many will express the desire to leave the old (and now disappointing) management fashion (i.e. NPM) behind and open up for new and promising modes of public management and governance (Ivarsson Westerberg, 2017).This paper draws on an in-depth case study (Alexius and Sardiello, 2018) of attempts by a Swedish municipality to explore post-NPM modes of ‘trust-based management’ in its Social Services operations (e.g. Bouckaert, 2012; Bentzen and Jagd, 2014; Curry, 2014; Bringselius ed, 2018). A first central conclusion of our paper is that it takes time to develop trust-based relationships. Building and maintaining trustful relationships require time both in the sense of endurance – to acquire the appropriate knowledge, such as for example coaching skills (Sardiello 2018) - and in the sense of accessibility in everyday work life - to make oneself psychologically and physically available for informal coordination with others (Alexius and Sardiello 2018).Regarding governance and culture, we found that the municipality of Borlänge has made a parallel governance and culture change in the last decade from distrust to increased trust. First and foremost, in the early days of the reform, politicians and senior managers were engaged in closer collaboration than ever before, which fostered trust. In recent years, relationships within the administration, among managers as well as between managers and co-workers have been in focus for the reform. Organizational core-values have also been successfully internalized and are extensively used in everyday interactions by co-workers at all levels.Regarding organization and working methods, we found interesting differences in how different staff groups perceive the ongoing reform towards more trustful relationships. These differences may be understood with reference to the degree of professional self-confidence and experience, and with reference to whether the individual has managerial responsibility or not. Time for dialogue and ability to improvise with judgement in light of given roles were two highlighted key conditions to develop and cherish trust-based relationships. In this sense we found Borlänge municipality has succeeded in relieving their first level social workers but a remaining challenge is staff turnover that often does not leave these officers enough time for supervision or coaching.Empirical evidence from our studies also shows that the unit managers have to bear a heavy administrative burden of sediments from previous reforms, and that this burden reduces their time for a more coaching leadership. A future challenge for the municipality will be to motivate and relieve the unit managers. A solution that has been tried so far, but has been insufficient, has been to create assistant roles and various staff functions. However this has been insufficient mainly because of the unclear division of labor and responsibility among these different positions, implying a waste of time in terms of coordination (Alexius and Sardiello, 2018).Despite the fact that the municipality's trust reform emphasizes decentralization, it requires the recruitment and formation of competent and responsible street-level bureaucrats who are willing and are put in the conditions to stay and take part in the committed interplay (Velten et al 2017). Clarifying the division of labor and responsibility between them and their managers and informing them (not only their managers) about the new coaching philosophy would save time in the already time-consuming work of building and maintaining more trustful relationships in the public administration.
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39.
  • Segnestam Larsson, Ola, et al. (författare)
  • Having it Both Ways : Managing Contested Market Money in a Civil Society Organization
  • 2019
  • Ingår i: Managing Hybrid Organizations. - Cham : Palgrave Macmillan. - 9783319954851 - 9783319954868 - 3319954857 ; , s. 95-108
  • Bokkapitel (refereegranskat)abstract
    • This chapter deals with the general issue of how hybridity in general and contested money in particular can be managed by hybrid organizations. The authors draw on a longitudinal case study of IOGT-NTO, a Swedish temperance association that raises most of its income through its own market-based lottery. Weighing the benefits of controlling the lottery against the legitimacy risks of being responsible for its operations (in light of risks of gambling addition), IOGT-NTO portrays the lottery as an actor, an organization of its own. However, in reality, the lottery is a department in the association. Following this strategy, the organization seeks to have it both ways.
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40.
  • Thomasson, Anna, et al. (författare)
  • The Importance of Owner Relationship in Shaping Hybrid Organizations
  • 2019
  • Ingår i: Managing Hybrid Organizations : Governance, Professionalism and Regulation - Governance, Professionalism and Regulation. - Cham : Springer International Publishing. - 9783319954851 ; , s. 129-155
  • Bokkapitel (refereegranskat)abstract
    • The focus of this chapter is the relationship between owners and hybrid organizations with focus on public-private hybrid constellation and corporations owned by local governments. These companies are hybrids since they are governed as private profit-oriented companies but provide public services and incorporate public values. The main takeaway from the analysis in the chapter is that two dimensions, one formal and one informal, define the relationship between the owners and their companies. The formal relationship is here mainly referring to the relationship as defined by the legal framework and existing regulations, while the informal relationship is referring to the dialogue between the owners and the companies that occurs as a complement to the latter dimension. The formal relationship mainly reflects market values, while in order for the democratic values to be protected, the informal dimension is crucial.
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41.
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