Sökning: WFRF:(Denvall Verner Professor 1951 )
> (2022) >
Coping with Tension...
Coping with Tensions between Standardization and Individualization in Social Assistance
-
- Nordesjö, Kettil, 1981- (författare)
- Malmö universitet,Institutionen för socialt arbete (SA),Centrum för tillämpad arbetslivsforskning och utvärdering (CTA),Malmö University, Sweden
-
- Ulmestig, Rickard, 1969- (författare)
- Linnaeus University,Linnéuniversitetet,Institutionen för socialt arbete (SA),Department of Social Work, Linnaeus University, Växjö, Sweden
-
- Denvall, Verner, Professor, 1951- (författare)
- Lund University,Lunds universitet,Socialhögskolan,Samhällsvetenskapliga institutioner och centrumbildningar,Samhällsvetenskapliga fakulteten,School of Social Work,Departments of Administrative, Economic and Social Sciences,Faculty of Social Sciences
-
(creator_code:org_t)
- Taylor & Francis Group, 2022
- 2022
- Engelska.
-
Ingår i: Nordic Social Work Research. - : Taylor & Francis Group. - 2156-857X .- 2156-8588. ; 12:4, s. 435-449
- Relaterad länk:
-
https://doi.org/10.1...
-
visa fler...
-
https://www.tandfonl...
-
https://mau.diva-por... (primary) (Raw object)
-
https://portal.resea... (primary) (free)
-
http://dx.doi.org/10... (free)
-
https://urn.kb.se/re...
-
https://doi.org/10.1...
-
https://urn.kb.se/re...
-
https://lup.lub.lu.s...
-
visa färre...
Abstract
Ämnesord
Stäng
- Today’s ambition to adapt and individualize welfare delivery poses a challenge to human service organizations at the same time seeking to standardize clients, with consequences for street-level bureaucrats. In this article, the implementation of an instrument for standardized assessment of income support (IA) in Swedish social services is used to investigate what strategies street-level bureaucrats use to cope with tensions between standardization and individualization. Results from six focus groups in two organizations show how job coaches cope by individualizing their practice towards the client, while caseworkers equally often cope through standardization, which could work towards or against the client, in order to keep their discretion and handle organizational demands. Results point to a loose coupling between IA as an organizational tool for legitimacy, and as a pragmatically used questionnaire. Conflicts and contradictions are left to street-level bureaucrats to deal with.
Ämnesord
- SAMHÄLLSVETENSKAP -- Sociologi -- Socialt arbete (hsv//swe)
- SOCIAL SCIENCES -- Sociology -- Social Work (hsv//eng)
Nyckelord
- Coping
- Standardization
- Individualization
- Social Assistance
- Ekonomiskt bistånd
- Socialt arbete
- Social Work
- Coping
- standardization
- individualization
- social assistance
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
Hitta via bibliotek
Till lärosätets databas