| 1. |
- Ekelin, Annelie, et al.
(författare)
-
Exploring Digital Storytelling as a method for participatory design
- 2008
-
Ingår i: PDC '08 Proceedings of the Tenth Anniversary Conference on Participatory Design 2008. - : ACM Press. - 9780981856100 ; , s. 297-298
-
Konferensbidrag (refereegranskat)abstract
- The core of Participatory Design builds on collaborative processes of users, designers and other stakeholders. [2] In order to realize this ambition a range of methods and techniques have been developed and used. Initially it was the ethnographic methods that were regarded as the most valuable ones, especially when investigating the userś everyday practices. [3] During the last years the methods repertoire has been expanded to also include methods inspired by narrative and visualization methods (games, story boards, digital scenarios etc.) [1, 7]
|
|
| 2. |
- Ekelin, Annelie
(författare)
-
Från löfte till handling : lägesrapport om e-demokrati i förvandling
- 2007
-
Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- This report is discussing the current state of e-democracy in Sweden. The report also presents background and history of recent and former e-democracy projects within Sweden. It is also presenting plans for the future, initiated by the Ministry of Integration and Gender Equality, discussed and related to international development in the area.
|
|
| 3. |
|
|
| 4. |
- Ekelin, Annelie
(författare)
-
Situating eParticipation
- 2007
-
Ingår i: Understanding eParticipation. - Örebro : Örebro: Örebro University, Department of Business, Economics, Statistics and Informatics. - 9789176685303 ; , s. 71-84
-
Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- eParticipation is gaining more and more attention in public discourse.The purpose of this chapter is to describe and discuss how reproduction of certain user-values and power relations becomes technologically embedded during a process of customisation of a consultation tool, intended for online participation.The analysis and the discussion in this chapter is based on ethnographic participatory observations and interviews within a R&D project. The aim of the project was to broaden the scope of participation concerning spatial planning in a Swedish municipality. A prototype of the tool was also tested by a group of citizens. The findings of the study are discussed and analysed with the help of concepts derived from situated and relational theories. The overall objective is thus to develop methods for how to handle local processes of setting the stage for eParticipation.
|
|
| 5. |
- Ekelin, Annelie
(författare)
-
Situating eParticipation
- 2007
-
Ingår i: Understanding eParticipation: Contemporary PhD eParticipation Research in Europe. - Örebro : Örebro: Örebro University, Department of Business, Economics, Statistics and Informatics. - 9789176685303
-
Bokkapitel (övrigt vetenskapligt/konstnärligt)
|
|
| 6. |
- Ekelin, Annelie
(författare)
-
The Work to Make eParticipation Work
- 2007
-
Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- eParticipation is a new research domain focusing the development of ICT-supported participation in processes of government and governance. These processes may concern involvement of practitioners, citizens and politicians in electronic public administration, service delivery, policy-making and decision-making. The overall objective of this thesis is to discuss how eParticipation is enacted and shaped, in and by practice, and thus contribute to development of practice-based conceptualisation as well as development within the differing practices of eParticipation. The study is based on interpretive case studies as well as theoretical perspectives assisting the analysis of the research field as multiple and co-related processes and relations of change and learning. The empirical data has been gathered during participation in several research and development projects, conducted within a local municipality in Southeast Sweden. Several of the projects were also part of national and international collaboration. The methodological approach comprises ethnographic studies, including interviews, participatory observations and document analysis. The approach of ethnomethodology was also inspirational for the close examining of how various actors organised their participation or non-participation in the various settings of preparing for or conducting eParticipation. The theoretical basis is multi-disciplinary, drawing on perspectives from technological and social theories, such as political science, ANT and feminist theories along with IS (information systems) research. The concept of symbolic eParticipation is coined in order to explore how the preconceived ideas of managing participation seem to be constricting and limiting local and situated development. At the same time, symbolic eParticipation is inspiring development of local interpretations and participatory work. The mutual shaping of these activities leads to the formulation of the notion malleability of organisations and citizenship. The findings indicate that activities of for instance customisation of software or evaluation of consultation tools contribute in creating socio-technical mechanisms, of which they are themselves a part. Those mechanisms embed power relations, and thus become a delegated function of opening up or closing for participation. An example of such socio-technical mechanisms is the notion of “active citizenship”, which is given higher legitimate status if it is conducted mainly as an electronically mediated activity. The term “symbolic active citizenship” is suggested as a concept which describes the legitimate active citizenship. The process of becoming active is thoroughly addressed in this thesis, including variations such as pro-activity and active passivity. These are also mediated by processes of learning in communities of practice. Active participants alternate between being active and actively passive in the processes which are supposed to constitute, form and sustain activities of eParticipation. This fluidity of citizenship has implications for future design of technology and for how to perceive participation in these activities. The interplay of symbolic eParticipation and organisational and civic malle¬ability described in this thesis, underscores the significance of providing space for negotiations of situating eParticipation.
|
|
| 7. |
- Ekelin, Annelie
(författare)
-
To Be or Not to Be Active : Exploring Practices of eParticipation
- 2006
-
Ingår i: Electronic Government. - Berlin : Springer Berlin / Heidelberg. - 9783540376866 ; , s. 107-118
-
Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- This chapter discusses the interplay of participation and non-participation within institutional and public practices of electronically mediated policy-making in the local public sector. The aim is to contribute to practice-based development of situated theoretical conceptualisation in the research domain. Applying a dialectical analysis, including also examples and processes of dissociation detected in ethnographic studies of actual use and design of these technologies, suggests a re-specification of the conceptual basis of eParticipation.
|
|
| 8. |
|
|
| 9. |
- Ekelin, Annelie
(författare)
-
Uncovering the Janus face of eParticipation : A Delayed Introduction
- 2008
-
Konferensbidrag (refereegranskat)abstract
- At the same time as eParticipation is culturally pictured as a rich area for exploration, reviving great expectations of possibilities to broaden and deepen the scope and results of democratic decision-making, it must also be acknowledged as having a double function. It is also a way to initiate sociotechnical mechanisms applicable when controlling and steering mediated participation towards uniformity and normalisation, contributing to the formation of a symbolic eParticipation. This means that activities of eParticipation can function in both ways, either open up for participation or prevent participation to take place. This paper describes a local practice of tailoring of a tool for eParticipation and describes how the work practices in the municipality contribute to adjusting the development to what is considered legitimate. These choices are based on established work practices rather than innovative thinking.
|
|
| 10. |
- Ekelin, Annelie
(författare)
-
“What’s Up Over There?” Reflections of development of e-government in the States of California and Washington
- 2005
-
Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- Some highlights in this report could be summarized as follows: there are several examples of extensive investment of human and economical resources into security improvement and security related planning currently going on in the United States, coupled with a strong focus on implementing best practice frameworks and advanced interoperability. Other important aspects are the ongoing re-engineering of both governmental leadership structures as well as organisational work practice, where technological systems are to be seen both as something that cause issues, but also as an important part when solving those problems in the future. In the US, and particularly in the Seattle area, mobile government is developing fast. The state portal has also got a very prominent “sister portal”, called the Democracy portal with its own local TV-channel, Seattle Channel working actively on promotion of state actions. www.seattlechannel.org/videos/browseVideos.asp?topic=community This initiative is not new, but is nevertheless interesting since it has been developing more and more towards greater interactivity. It is in some sense an extension of the state portal, but also, according to Laurie Kraft, functions well as a ”window to government”, where the public is offered possibilities of interaction and participation in processes of general local decision-making. A working group recently worked out new guidelines on how to expand the interactive web format. New sections such as ”Tell me more” gives the public possibilities to learn more about for example the preparation of the budget estimates or having the opportunity to deepen their argumentation about local issues such as the debate about the local monorail expansion. In another section they are offered suggestions on how to proceed if they want to get involved in different matters, or find an answer to the question: How do I engage? Further developmental work is going to concentrate on how to tackle the occurrence of new digital divides, considering additional opportunities to reach those who rarely participates such as youths, non-native English speakers, and others who feel disenfranchised from the democratic process and the society. A well-thought strategy on ho to stimulate people to broaden their knowledge and take the opportunity to learn more about local decision-making. California is the fifth largest economic engine in the world with a fast expanding economy after a recession. In the annual survey of Digital Counties (2005), conducted by the Centre for Digital Government, a national research and advisory institute on Information technology policies and best practices in state and local government, several Californian counties appear on the list. In the survey, which focuses on how the county governments are deploying information technology to advance their services to citizens, San Diego County occupies the second place in the category of counties with a population of more than 500 000. In the smaller categories, covering less populated counties, California appears as number 10, and in the category of the counties with a population less than 150.000, Nevada County, Napa County and Sutter County cluster themselves in second, third and fourth place.
|
|
| 11. |
- Ekelin, Annelie
(författare)
-
“Who makes an active citizen? Dialogue about re-configuration of roles”.
- 2007
-
Annan publikation (övrigt vetenskapligt/konstnärligt)abstract
- Dialogue about re-configuration of roles”. Invited speaker at the council of Europe’s symposium entitled ‘E-democracy: new opportunities for enhancing civic participation’, theme III ‘The return of the citizen : new forms of social networking’, 23-24th of April, Strasbourg
|
|
| 12. |
- Eriksén, Sara, et al.
(författare)
-
Beyond the Buzz : Participatory, sustainable, convergent and high quality public e-services - developing methods and practices in India and Sweden
- 2008
-
Konferensbidrag (refereegranskat)abstract
- Can buzzwords be methodically exploited to develop more self-reflective and participatory research methods and practices within the ICT area? Research policies as well as research funding agencies rely heavily on buzzwords, yet tend to grow uncomfortable when these are deliberately highlighted and concatenated in research applications. This paper presents a multi-disciplinary R&D project in which we are exploring emerging methods and practices of participatory design of public e-services in India and Sweden. Using buzzwords as boundary objects, comparing methods and practices, with specific e-government projects we are involved in as examples, we attempt to address blind angles inherent in different cultural and disciplinary perspectives.
|
|
| 13. |
- Eriksén, Sara, et al.
(författare)
-
Mapping service quality : measuring and comparing quality of experience and quality of service for Internet-based map services
- 2007
-
Konferensbidrag (refereegranskat)abstract
- In this paper, we present an on-going research project in which we are focusing on examining how users of map-based services on-line experience the quality of these services when the traffic load is high, and how the users' experiences of acceptable or not acceptable quality can be related to measurable parameters which can be used to manage network traffic and improve technical solutions. The project is a multi- and interdisciplinary project in cooperation between researchers within human work science and informatics, and researchers within telecommunication systems. Additionally, there are two external partners in the project: a provider of Internet-based map services, and a municipality which uses this provider's map services regularly. One of the main methodological issues addressed in the project is how laboratory based, quantitative research methods from research on Quality of Service in the telecommunication systems area can be related to qualitative research methods focusing on workplace- or other live-world based use situations and Quality of Expereince as defined by users of the services. How can experiments and studies be designed, and results shared, such that both network traffic measuring and evaluation of user experiences retain their own paradigmatic validity and relevance, while fruitfully informing service design?
|
|
| 14. |
- Hallqvist, Carina, 1957-
(författare)
-
Designing Democracy : Mobilen i demokratins tjänst ur ett designperspektiv
- 2006
-
Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Avhandlingen tar sin utgångspunkt i det av Vinnova finansierade projektet »Mobilen idemokratins tjänst» även kallat [demos], vilket drevs av Interactive InstitutesStudio[12-21] under perioden 2002 – 2004. De nya mediernas växande betydelse förungdomars vardagsliv var en viktig faktor bakom [demos]-projektet. Persondatorer,mobiltelefoner, digitala kameror, MP3-spelare och andra digitala verktyg är idagsjälvklara för de flesta ungdomar i västvärlden. Dessa verktyg, liksom Internetsmångfald, har snabbt blivit en given del av såväl deras skolarbete som deras fritid.Detta har fått effekt på ungdomars sätt att leka, kommunicera, arbeta och skapasociala gemenskaper. Ungdomars självklara förhållningssätt till digitala media gör attde ofta utvecklar oväntade och innovativa användningsområden för tjänster ochverktyg, genom vad som skulle kunna kallas ett kreativt »missbruk».I [demos]-projektet var ambitionen att i arbetet med morgondagens vuxna relaterafrågor kring teknik- och konceptutveckling till frågor som har med vårt samhälle ochnya former för demokrati att göra. Den övergripande målsättningen i projektet var attundersöka vad som händer om man använder mobila tjänster som ett hjälpmedel ochen utmaning i skoldemokratin.En prototyp baserad på sms-tekniken utvecklades och testades inom projektets ram.Prototypen utvecklades utifrån två huvudspår, dels representantens behov attundersöka mandat i medlemsgruppen och dels de enskilda medlemmarnas behov attpåkalla ledarna och övriga medlemmars uppmärksamhet och skapa opinion kring enviss fråga.I avhandlingen presenteras en fallstudiebeskrivning av [demos]-projektet. Avsiktenmed denna är att tillföra området en beskrivning av och reflektioner kring ett praktisktexempel på en implementation där man haft avsikten att använda sig av vardagstekniki form av sms för att stödja demokratiska processer. Avhandlingen belyser ochdiskuterar former för användarmedverkan i spontan design. I fokus är området digitalamedia och viljan till medskapande som understöds av den interaktiva potentialen idigitala verktyg och medier. Dessa ger möjligheter att själv eller tillsammans medandra skapa nya sociala sammanhang, filmer, bilder, musik.Ytterligare ett viktigt led i beskrivningen och analysen av projektet har varit attundersöka de tekniska och organisatoriska dimensioner vilka ligger till grund förprojektets resultat. Särskilt studerades hur man genom att utgå från nyttjandet av smssom en »vardaglig teknik» kan utforma ett system som ett stöd för demokratiskaprocesser. Den fråga som behandlas här är vad som händer då vi tillför de efterfrågadetekniska möjligheterna. Ökar engagemanget att delta i demokratiska processer dådeltagarna själva fått välja redskap/teknik? Blir designprocessen mera demokratisk?Slutligen diskuteras den övergripande problematik som ligger i att bedrivaforskning och praktik parallellt.Avhandlingen tar sin utgångspunkt i det av Vinnova finansierade projektet »Mobilen idemokratins tjänst» även kallat [demos], vilket drevs av Interactive InstitutesStudio[12-21] under perioden 2002 – 2004. De nya mediernas växande betydelse förungdomars vardagsliv var en viktig faktor bakom [demos]-projektet. Persondatorer,mobiltelefoner, digitala kameror, MP3-spelare och andra digitala verktyg är idagsjälvklara för de flesta ungdomar i västvärlden. Dessa verktyg, liksom Internetsmångfald, har snabbt blivit en given del av såväl deras skolarbete som deras fritid.Detta har fått effekt på ungdomars sätt att leka, kommunicera, arbeta och skapasociala gemenskaper. Ungdomars självklara förhållningssätt till digitala media gör attde ofta utvecklar oväntade och innovativa användningsområden för tjänster ochverktyg, genom vad som skulle kunna kallas ett kreativt »missbruk».I [demos]-projektet var ambitionen att i arbetet med morgondagens vuxna relaterafrågor kring teknik- och konceptutveckling till frågor som har med vårt samhälle ochnya former för demokrati att göra. Den övergripande målsättningen i projektet var attundersöka vad som händer om man använder mobila tjänster som ett hjälpmedel ochen utmaning i skoldemokratin.En prototyp baserad på sms-tekniken utvecklades och testades inom projektets ram.Prototypen utvecklades utifrån två huvudspår, dels representantens behov attundersöka mandat i medlemsgruppen och dels de enskilda medlemmarnas behov attpåkalla ledarna och övriga medlemmars uppmärksamhet och skapa opinion kring enviss fråga.I avhandlingen presenteras en fallstudiebeskrivning av [demos]-projektet. Avsiktenmed denna är att tillföra området en beskrivning av och reflektioner kring ett praktisktexempel på en implementation där man haft avsikten att använda sig av vardagstekniki form av sms för att stödja demokratiska processer. Avhandlingen belyser ochdiskuterar former för användarmedverkan i spontan design. I fokus är området digitalamedia och viljan till medskapande som understöds av den interaktiva potentialen idigitala verktyg och medier. Dessa ger möjligheter att själv eller tillsammans medandra skapa nya sociala sammanhang, filmer, bilder, musik.Ytterligare ett viktigt led i beskrivningen och analysen av projektet har varit attundersöka de tekniska och organisatoriska dimensioner vilka ligger till grund förprojektets resultat. Särskilt studerades hur man genom att utgå från nyttjandet av smssom en »vardaglig teknik» kan utforma ett system som ett stöd för demokratiskaprocesser. Den fråga som behandlas här är vad som händer då vi tillför de efterfrågadetekniska möjligheterna. Ökar engagemanget att delta i demokratiska processer dådeltagarna själva fått välja redskap/teknik? Blir designprocessen mera demokratisk?Slutligen diskuteras den övergripande problematik som ligger i att bedrivaforskning och praktik parallellt.
|
|
