| 1. |
- Habibipour, Abdolrasoul, et al.
(författare)
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How to sustain user engagement over time : A research agenda
- 2016
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Ingår i: AMCIS 2016.
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Konferensbidrag (refereegranskat)abstract
- User participation in the Information Systems (IS) user studies has become a popular and widely studied research topic. Understanding of how users should be involved in the projects and how to deal with the various challenges of involving users is important. Keeping users motivated over the time is one of the biggest challenges in the process of user involvement. As the first step of research on how to build a sustained user engagement, the aim of this study is to identify, categorize and sum up existing research on why people drop-out of user studies before the project or activity has ended. The main findings of our study indicate that the performance of the prototype, user selection, user preparation, interaction with the users, privacy concerns and scheduling are highly influential on this issue. Based on the findings, this study also proposes a research agenda to guide future studies in this area.
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| 2. |
- Habibipour, Abdolrasoul, 1979-, et al.
(författare)
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Towards a User Engagement Process Model in Open Innovation
- 2016
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Ingår i: The ISPIM Innovation Summit, Kuala Lumpur, Malaysia on 4-7 December 2016. - 9789522659316
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Konferensbidrag (refereegranskat)abstract
- Studies on open innovation have increasingly emphasized the role of individual users as collaborators in the innovation processes. Keeping users enthusiastically engaged throughout the information systems development (ISD) process for open innovation approaches is of crucial importance, specifically when the participation is voluntary. Although a few studies exist that have presented process models for user engagement, none of them are specifically based on the voluntary contribution of the users in an open environment, nor included the detailed attributes of the phenomenon of user drop-outs in their presented models. By combining the results of a comprehensive literature review and a qualitative case study of user engagement, this study aims to develop a user engagement process model that includes the variety of reasons for user drop-out, and then to present some practical guidelines that would facilitate prolonged user engagement in the ISD process in an open innovation environment.
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