| 1. |
- Soleimani, Hamed, et al.
(författare)
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Fuzzy Multi-Objective Sustainable and Green Closed-Loop Supply Chain Network Design
- 2017
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Ingår i: Computers & industrial engineering. - : Elsevier. - 0360-8352 .- 1879-0550. ; 109, s. 191-203
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Tidskriftsartikel (refereegranskat)abstract
- This article addresses a design problem of a closed loop supply chain, including suppliers, manufacturers, distribution centers, customers, warehouse centers, return centers, and recycling centers. The problem entails three choices regarding recycling, namely, product recycling, and components recycling raw material recycling. Modeling this chain is carried out by accounting for environmental considerations, total profit optimization, and reduction of lost working days due to occupational accidents, we well as maximizing responsiveness to customer demand. In order to solve the model, genetic algorithm has been used and multiple scenarios with different aspects have been studied. Solving this model provides decisions regarding opening or closing of each of the components of the network and the optimal product flow among them. The results prove the feasibility of the presented model and the applicability of the developed solution methodology.
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| 2. |
- Berndt, Adele, 1966-, et al.
(författare)
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Mobilapplikationer inom dagligvaruhandeln Konsumtionens medialisering genom nya digitala tjänster
- 2017
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Projektet “Medialiserad shopping” utforskar den växande andelen digitala element inom detaljhandeln, samt hur nya tekniska verktyg förändrar shopping som vardagsrutin och kundupplevelse. Materialet belyser hur kunderna upplever den nya teknikens roll och visar samtidigt på de driv krafter som ligger bakom digital innovation bland detaljhandlare. Rapporten sammanfattar det arbete som utförts inom projektet och tar upp frågor kring utvecklingen och användningen av digitala medier inom omnikanalhandeln. Under 2015–2016 genomförde forskare vid Jönköping University och Göteborgs universitet en serie studier av matvarubutikernas omnikanalmiljö i vilka kunder och andra intressenter deltog. En rad olika metoder för datainsamling användes, till exempel enkäter som besvarades av cirka 500 kunder, djupintervjuer och deltagande observationer av konsumenter, kunddagböcker och fler än 150 videoobservationer. • Kvantitativa data visar på ett växande antal användare av shoppingappar, men att användningsgraden ökar långsammare än förväntat. • Appanvändning och besöksfrekvens går hand i hand, vilket kan tolkas som att appanvändarna är mer butikslojala än genomsnittskunden. • Vidare ser inte kunderna appen som ett sammanhållet teknologiskt servicepaket, utan väljer ut de funktioner som motsvarar deras specifika behov och struntar i resten. • Än så länge har introduktionen av den nya tekniken inte förändrat beteendemönstren i någon större utsträckning. Funktionerna är normalt sett utformade så att de härmar redan existerande verktyg och kundvanor. I den mån kunderna använder mobila enheter i butiken handlar detta enbart om att ersätta gammal teknik, som till exempel papper och penna för att hålla reda på inköpslistan eller handenheten vid självskanning. • Kvalitativa data insamlade genom intervjuer med, observationer av och dagböcker skrivna av konsumenter visar att mobiltelefonen uppfyller en rad emotionella och praktiska funktioner under shoppingen, men att detaljhandlarna inte alls har tagit fasta på de emotionella aspekterna. • När det gäller detaljhandlarna beskriver rapporten tre huvudsakliga drivkrafter som påverkar apputvecklingen: i) handlarnas uppfattning av konkurrensmiljön, ii) utvecklingen av kunders köpbeteenden, samt iii) organisatoriska begränsningar, det vill säga i vilken utsträckning organisationens försörjningskedjor och distributions- strukturer tillåter att handlaren skapar nya tjänster baserat på mobil teknik.
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| 3. |
- Engelseth, Per, et al.
(författare)
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Marketing Complex Product Designs in the Contemporary Value Chain
- 2018
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Ingår i: International journal of value chain management. - : InderScience Publishers. - 1741-5357 .- 1741-5365. ; 9:4, s. 311-329
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Tidskriftsartikel (refereegranskat)abstract
- Theory on supply postponement and speculation has gained widespread use in industry to mitigate risk and improve customer value. We suggest alternative conceptualisation of product customisation focusing in the emergent properties of production in a value chain context. Based on the transvection model, servitisation theory, contingency theory focusing on interdependencies and complexity, we discuss how a variety of goods, information and service deliverables may be timed in relation to each other to customise in relation to customer value objectives. Through a single case study of retail distribution practices, an alternative modelling of supply timing is empirically grounded. The ‘supply palette model’ is introduced based on a fundamental view on products as technically fragmented entities, as well as the fact that production includes product design as emergent through complex supplier-customer interaction. This model serves as a marketing tool founded inoperations practices by exposing the complexity of deliverables provided to customers associated with operational decision-making events. This study also exposes how marketing and supply chain management necessarily are, when supplying postponed products, integrated business functions.
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| 4. |
- Jafari, Hamid, et al.
(författare)
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Customization in bicycle retailing
- 2015
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Ingår i: Journal of Retailing and Consumer Services. - : Elsevier. - 0969-6989 .- 1873-1384. ; 23, s. 77-90
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to explore the process of customization by investigating how retailers and consumers interact in bicycle retailing. The paper focuses on three high-end bicycle retailers. Building on qualitative data gathered through interviews and netnography, this study takes both retailers’ and consumers’ processes into account. The results show that retailers capitalize on external and internal opportunities for co-creation, including new technologies, production and distribution innovations, and social media. Retailers’ planning for co-creation plays a significant role in providing a unique shopping experience for consumers. This includes supply chain solutions such as effective inventory and warehousing systems, partnerships and outsourcing, tracking, and postponement, which facilitate simplicity. Retailers rely on feedback from consumers to improve their planning and implementation processes. In terms of consumer processes, several emotions are evident, including the sense of standing-out and self-esteem, fun and coolness, creativity and imagination, and most importantly, the possibility of reflecting one’s personality in self-designed bikes. Systems that are easy to interact with, such as interactive online configurators, contribute to consumers’ cognitive processes. Loyalty and positive word-of-mouth turns out to be a common manifestation of the behavior associated with such co-creation processes. We also reflect on how, by what means, and why consumers and retailers engage in co-creation through customization, mainly pertaining to learning and innovation. Our results also point to various possible outcomes from such processes for consumer and retailers; including expressing ones personality and individuality for consumers, and providing product variety efficiently, and boosting brand image for retailers.
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| 5. |
- Jafari, Hamid
(författare)
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E-Commerce Logistics - Contemporary Literature
- 2018
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Ingår i: IEEE International Conference on Industrial Engineering and Engineering Management. - : IEEE. - 9781538667866 ; , s. 1196-1200
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Konferensbidrag (refereegranskat)abstract
- This manuscript provides a general review of the contemporary literature on e-commerce logistics. The review is carried out systematically on the articles published in academic journals from 2015 up to 2018. A total of 77 manuscripts were reviewed and analyzed using this method regarding the journals, level of analysis, and scientific methods used. Moreover, coding of the findings of the papers was carried out to identify the research themes in contemporary e-commerce logistics literature. As a result, six themes were identified; namely, Distribution, Channel Design, Sustainability, Performance, Pricing, and Innovation. The results show a shift of scholarly focus over the past years.
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| 6. |
- Jafari, Hamid
(författare)
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Logistics flexibility : A systematic review
- 2015
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Ingår i: International Journal of Productivity and Performance Management. - : Emerald Group Publishing Limited. - 1741-0401 .- 1758-6658. ; 64:7, s. 947-970
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Forskningsöversikt (refereegranskat)abstract
- PurposeThere is a lack of consensus in conceptualizing and defining logistics flexibility as a distinct construct among supply chain scholars. The purpose of this paper is to systematically analyse the existing literature on logistics flexibility.Design/methodology/approachBy taking a systematic approach to literature review, a total of 100 academic articles were content analysed. As a general framework, the classification broadly provided by Zhang, Vonderembse, & Lim (2002, 2003, 2005, 2006) was applied in order to increase the consistency and validity of the review.FindingsThe results show that logistics flexibility has gained an increasing academic attention in the past two decades in terms of the number of published articles. First, the various terminologies often used in relation to logistics flexibility are explored. Second, the definitions of logistics flexibility at various levels of analysis are presented along with methodological considerations of the current literature. It is shown that most of the existing articles claim to study the matter at the chain level. The main methodological tools used in studying logistics flexibility are revealed as well as the fact that the majority of the empirical studies correspond to the manufacturing industry. Moreover, a synthesis of the principal measures used to gauge logistics flexibility is provided. Finally, current and emerging themes in logistics flexibility research are highlighted. The study also underlines the main measures used in studying logistics flexibility.Research limitations/implicationsThis paper only focuses on academic articles published in journals and does not include other contributions such as books, etc. The systematic literature review facilitates further conceptual and empirical studies; however, more narrative literature reviews could complement the results of this study.Originality/valueThis paper is unique in the sense that it specifically reviews the literature on logistics flexibility in a systematic fashion. The content analysis has been carried out using NVivo 10 enabling the systematic nature of the review as well as increasing the pedagogical value of the method.
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| 7. |
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| 8. |
- Jafari, Hamid, et al.
(författare)
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Postponement and logistics flexibility in retailing : A multiple case study from Sweden
- 2016
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Ingår i: Industrial management & data systems. - : Emerald Group Publishing Limited. - 0263-5577 .- 1758-5783. ; 116:3, s. 445-465
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to explore how postponement is applied in retailing and how such application is connected to logistics flexibility.Design/methodology/approach – An overview of the established typological classifications of postponement and logistics flexibility is presented followed by empirical results from three case studies of retailers of electronics, furniture, and grocery in Sweden. The study relies on primary qualitative data gathered on the retailers as well as secondary material on some suppliers including logistics providers for further insight.Findings – The results of the study show that retailers have different practices when it comes to postponement and speculation; however, there is a growing tendency toward postponement among retailers by exploring new means of applying postponement. The results reveal that retailers that have higher application of postponement seem to be more flexible in their logistics operations.Research limitations/implications – The paper provides direction for further empirical research of the topic, by indicating the application of postponement is not constrained to the point of purchase and could be extended by involving consumers as well as capitalizing on suppliers’ competences and capabilities. Especially, sales services, software, and upgrades could provide opportunity for further expanding the concept.Originality/value – The paper contributes to the existing literature on logistics practices of postponement and speculation, as well as logistics flexibility by focussing on retail firms in Sweden. Most of the prior scholarly work on postponement and flexibility is on the manufacturing context.
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| 9. |
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| 10. |
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| 11. |
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| 12. |
- Sandberg, Erik, 1978-, et al.
(författare)
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Retail supply chain responsiveness : Towards a retail-specific framework and a future research agenda
- 2018
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Ingår i: International Journal of Productivity and Performance Management. - : Emerald Group Publishing Limited. - 1741-0401 .- 1758-6658. ; 67:9, s. 1977-1993
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Forskningsöversikt (refereegranskat)abstract
- PurposeThe purpose of this paper is to review existing research on retail supply chain responsiveness, develop categories to be included in a retail-specific responsiveness framework, and identify future research areas within the scope of retail supply chain responsiveness.Design/methodology/approachThis paper presents an inductive systematic literature review of 46 academic, peer-reviewed articles. Based around the two major review questions on retailers’ role in the creation of supply chain responsiveness and future research areas, an inductive, qualitative, content analysis was conducted. Further analysis was conducted by using the software NVivo 11.FindingsExisting research are grouped into a framework of four categories that together span the existing research. The categories are labelled supply chain orchestration, market orientation, supply chain operations and supply management. Two to three subthemes in each category are presented. Thereafter, promising future research areas are outlined, covering methodological issues, theoretical underpinnings, inclusion of context variables and outcomes of retail supply chain responsiveness.Research limitations/implicationsThe conducted systematic literature review has been limited to academic, peer-reviewed articles.Practical implicationsThe findings of the paper constitute a promising initial step towards a retail-specific framework on retail supply chain responsiveness.Originality/valueThe paper questions the comprehensiveness of established models in responsiveness, and argues that existing “general” literature on supply chain responsiveness gives little guidance and structure to retailers’ specific role and involvement in supply chain responsiveness. In particular, the paper focusses on the retailers’ role for creation of supply chain responsiveness, which has not previously been addressed in research.
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| 13. |
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