| 1. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Disregarding history : Contemporary IS contexts and participatory design
- 2014
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Ingår i: Communications of the Association for Information Systems. - 1529-3181. ; 34:1, s. 1319-1332
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Tidskriftsartikel (refereegranskat)abstract
- User participation has long been seen as a core topic of study within the IS field, yet its relevance to contemporary development environments and contexts has recently been brought into question. The aim of this article is to investigate the extent to which this rich history and experience is used to inform contemporary practices. We provide a survey that evaluates the degree to which PD (participatory design) is currently represented in the IS literature, the results of which reveal a low representation. Based on these findings, a number of propositions are offered. © 2014 by the Association for Information Systems.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Living lab : An open and user-centric design approach
- 2010
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Ingår i: Information and communication technologies, society and human beings. - Hershey, PA : Information Science Reference. - 9781609600594 ; , s. 190-207
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Bokkapitel (refereegranskat)abstract
- In this chapter we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach, and the aim of this chapter is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab, and its key components; and one Living Lab approach, FormIT, and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Participation in living lab : designing systems with users
- 2010
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Ingår i: Human Benefit through the Diffusion of Information Systems Design Science Research. - Berlin, Heidelberg : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642121128 ; , s. 317-326
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Konferensbidrag (refereegranskat)abstract
- Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users
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| 4. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User expressions translated into requirements
- 2010
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Ingår i: Human Technology. - : Centre of Sociological Research, NGO. - 1795-6889. ; 6:2, s. 212-229
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Tidskriftsartikel (refereegranskat)abstract
- Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.
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| 5. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User toolkits for citizen-centric mobild service innovation
- 2012
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Ingår i: eChallenges e-2012 Conference Proceedings. - : IIMC International Information Management Corporation. - 9781905824359
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Konferensbidrag (refereegranskat)abstract
- Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
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| 6. |
- Holst, Marita, et al.
(författare)
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Openness in Living Labs – Facilitating Innovation
- 2010
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Ingår i: Proceedings of the 33rd IRIS Seminar.
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Konferensbidrag (refereegranskat)abstract
- Innovation has come to replace efficiency and quality as the main source of competitive advantage for firms from the 1990s onwards. Hence, to an increasing extent, organisations need to consider in which ways they can achieve higher levels of innovative thinking and flexibility. Moreover, the creation of today's complex systems of products, services and processes requires a merging of knowledge from diverse perspectives, e.g. disciplinary or skill-based. One common way to meet these challenges is to set up boundary crossing collaborative groups. The idea is that innovative processes can be fertilised by having people with differentiated knowledge collaborating. Knowledge necessary for innovation and product/service development is, therefore, increasingly distributed both within and across organisations or other types of stakeholders, posing new challenges. To manage these challenges one new approach is evolving, called Living Labs. In this paper we present an innovative development process of a mobile service, taking a Living Lab approach. This paper focus on the effects of openness in an innovation process supported by a Living Lab approach for development of mobile services. The study shows that the innovation process was remarkably shortened in the open and multi-perspective process.
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| 7. |
- Johansson, Jeaneth, et al.
(författare)
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Project: PanLab II
- 2010
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Annan publikation (populärvet., debatt m.m.)abstract
- Det övergripande målet med PanLabII är att utveckla och förbättra de mekanismer och teknologier som möjliggör skapandet av en federation av existerande testbäddar som skapar ett ökat värde för användare av existerande lokala testbäddar samt visa en federationen som en modell som möjliggör etablerandet av långsiktiga, livskraftiga och storskaliga testinfrastrukturer för telekom teknologier, tjänster och applikationer i Europa. Detta Intergrated Projekt är finansierat av EU:s sjunde ramprogram.
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| 8. |
- Krogstie, John, et al.
(författare)
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Using a Living Lab Methodology for Developing Energy Savings Solutions
- 2013
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Ingår i: 19th Americas Conference on Information Systems, AMCIS 2013. - 9781629933948 ; , s. 3872-3879
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Konferensbidrag (refereegranskat)abstract
- It is becoming increasingly important to create a sustainable environment. One important step is to reduce the energyconsumption. In Europe, 25% of the energy used is consumed by private households. How energy is produced and consumedin different European countries varies a lot, thus it is hard to develop general solutions based on country-specific traits. Theaim of this paper is to describe an approach to cross-country development of an energy savings solution. This paper reportson the usage of a method based on collecting users needs related to their current energy consumption, the actions they cantake, and the possible future solutions they want to see.
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| 9. |
- Lassinantti, Josefin, et al.
(författare)
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Shaping Local Open Data Initiatives: Politics and Implications
- 2014
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Ingår i: Journal of Theoretical and Applied Electronic Commerce Research. - 0718-1876. ; 9:2, s. 17-33
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Tidskriftsartikel (refereegranskat)abstract
- This article explores different perspectives attributed to the open data initiatives and how these perspectives shape the opening-up process. A socio-technical lens, the social construction of technology, was used to analyse a qualitative cross-case study of two Swedish municipalities. Findings revealed two ways of interpreting open data initiatives: 1) as a platform for techno-economic growth and 2) as a platform for co-created societal growth. These two approaches addressed the municipalities respective contextual challenges and interests alongside national recommendations in their aims to realize the open data initiative. In doing so, they diverged into the evolvement toward two different ends: the realization of open data and the realization of open government. To excel the understanding of actions taken to meet these ends, an additional set of differences between these municipalities is provided within a sociotechnical framework that allows us to discuss diverging evolvements of open data initiatives based on agreed and non-agreed interpretations of what is believed to be constructed.
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| 10. |
- Lievens, Bram, et al.
(författare)
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Cross border living labs network to support SMEs accesing new markets
- 2011
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Ingår i: eChallenges e-2001 Conference proceedings. - : IIMC International Information Management Corporation. - 9781905824274
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Konferensbidrag (refereegranskat)abstract
- In the last years there has been an increasing number of Living Labs throughout Europe, which are gradually forming a vibrant and still growing community. Several Living Lab networks have been set up on the European, the regional, and the national levels which mainly exchange high-level principles and best practices for individual Living Lab set-up and implementation. This paper focuses on the next steps that these networks must take in order to support SMEs for innovation and gaining access to new markets. The paper presents a methodology framework for cross-border living labs networks supporting SMEs based on network management, which uses results from four cross-border living labs networking experiments in four different settings. The methodology identifies and addresses key challenges for cross-border living labs networking in each setting. The paper presents initial results of methodology development and discusses various challenges in applying the methodology framework to the specific context of homecare and independent living solutions.
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| 11. |
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| 12. |
- Ståhlbröst, Anna
(författare)
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A Living Lab as a Service: Creating Value for Micro-enterprises through Collaboration and Innovation
- 2013
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Ingår i: Technology Innovation Management Review. - 1927-0321. ; November, s. 37-42
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Tidskriftsartikel (refereegranskat)abstract
- The need to innovate is increasingly important for all types and sizes of organisations, but the opportunities for innovation differ substantially between them. For micro-, small,- and medium-sized enterprises, innovation activities are both crucial and demanding because of limited resources, competencies, or vision to innovate their offerings. To support these organizations, the concept of living labs as a service has started to emerge. This concept refers to living labs offering services such as designing the idea-generation processes, planning or carrying out real-world tests of innovations, and pre-market launch assessments. In this article, we will present the findings from a study of micro-enterprises operating in the information technology development sector, including the experienced value of services provided to the companies by a research-based living lab. We share experiences from our own living lab, Botnia living lab located in the northern parts of Sweden, where the endeavour to create value for customers is of key importance. Our study shows that using a living lab as a service can generate three different types of value: improved innovations, the role the living lab can play, and the support the living lab offers.
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| 13. |
- Ståhlbröst, Anna
(författare)
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A set of key-principles to asses the impact of living labs
- 2012
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Ingår i: International Journal of Product Development. - 1477-9056 .- 1741-8178. ; 17:1-2, s. 60-75
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Tidskriftsartikel (refereegranskat)abstract
- Among companies there is an ongoing shift from a product-based economy to a service economy, especially among companies who delivers digital services. The service sector is growing rapidly, which puts pressure on companies to keep up with their competitors. This is an often demanding process, especially for SMEs who do not have the resources to continuously develop their business. To support these SMEs innovation processes, a concept called the Living Lab is starting to grow around Europe. These Living Labs strive to support companies innovation processes by offering a neutral arena where different stakeholders can meet and co-develop innovations. However, the effects of Living Labs operations are to some extent unexplored and under-theorized. Therefore, the purpose of this paper is two-fold: to propose a set of principles for conducting Living Lab research in an innovation context and to assess the impact of the Living Lab approach on the innovation process and its stakeholders by means of the proposed principles. This study shows that the Living Lab approach offers values in many different ways for several stakeholders.
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| 14. |
- Ståhlbröst, Anna, et al.
(författare)
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Audio monitoring in Smart Cities : an information privacy perspective
- 2014
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Ingår i: 12th International Conference on e-society. - : IADIS International Association for Development of the Information Society. - 9789898704030 - 9789898704030 ; , s. 35-44
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Konferensbidrag (refereegranskat)abstract
- A contemporary trend is that more and more people are moving into cities, which causes the cities to grow at fast pace. This leads to a situation for the city where many challenges needs to be handled in order to develop a sustainable andattractive city for its citizens. For instance, housing, economy, culture, social and environmental conditions are challenges that needs to be grappled with for the cities. To meet these challenges, a concept of smart cities has started to developaround the world. A city that is smart needs to invest in, for instance, human capital, modern communication infrastructures and environmental solutions. One trend in smart cities is the endeavour to enhance citizens’ quality of life by investing in IT solutions. However, using different types of IT solutions can also make citizens’ more vulnerable towards privacy invasion. Previous studies have shown that people in general are increasingly anxious about theirprivacy. In this paper we will report on a study carried out regarding information privacy concerns related to an intelligent acoustic smart city solution for audio monitoring. This solution can, for instance, detect events such as sirens, recognise speech commands and detects presence in public buildings. Audio monitoring is a relatively new and under research phenomena. Hence, in this paper an analysis of a survey on information privacy concerns, carried out with 1000respondents around Europe, is presented and discussed. The basic findings from this study indicate that people have information privacy concerns related to this type of solution on a general level. However, when being more thoroughlyintroduced to the solution and its usage area, the citizens also became more positive towards the solution. The study also identified principles that can support future designs of this type of systems.
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| 15. |
- Ståhlbröst, Anna
(författare)
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Challenges with social media for user involvement
- 2012
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Ingår i: Innovation through social media. - Trondheim : Akademika forlag. - 9788232100880 ; , s. 50-60
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Konferensbidrag (refereegranskat)abstract
- Integrating social media into the innovation process can offer great opportunities for organizations striving for user involvement. Due to the spread of social media in all types of user groups it is, today, possible to engage users all around the world in innovation activities simultaneously. But even if social media usage in innovation activities offers great opportunities, it can be challenging to know how to use it to engage users in these processes. In this paper, the purpose is to discuss and reflect on challenges and opportunities the use of social media for user involvement has. The study reported on is based on a university course in which the students had the assignment to use social media as a tool in their innovation process. The results in this paper show seven challenges that are important to handle when planning and carrying out a user involvement process by means of social software. These challenges relates to issues such as, for instance, the selection of social software to use, the timing of the involvement activities and the maturity of the innovation.
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| 16. |
- Ståhlbröst, Anna, et al.
(författare)
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Energy savings by user interaction and visualisation
- 2012
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Ingår i: The 35th Information Systems Research Seminar in Scandinavia – IRIS 2012.
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Konferensbidrag (refereegranskat)abstract
- Environmental issues are a reoccurring discussion topic among politicians, researchers and citizens all around the world. Climate changes and pollution are both important issues that need to be dealt with to slow down their impact. Within the IS area, the acknowledgement of these issues has been slow, and it is now time to start contributing. In this paper an illustration of an approach to user interaction for energy saving is given. We present a research project in which a visual energy information system has been co-created and installed in an elementary school. The effects of the system on the pupils and staff energy consumption behaviour are evident. The school have save approximately 20% on lightning in their classrooms. Based on the pupil’s feedback during the project, we present five factors that are important to consider when designing energy visualisations.
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| 17. |
- Ståhlbröst, Anna, et al.
(författare)
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Exploring users motivation in innovation communities
- 2011
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Ingår i: International Journal of Entrepreneurship and Innovation Management. - 1368-275X .- 1741-5098. ; 14:4, s. 298-314
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Tidskriftsartikel (refereegranskat)abstract
- A rapid growth of technologies supporting user interaction on the Internet, such as social networking sites and other virtual communities, can be seen today. These virtual communities have been shown to be of great value to companies that want to involve users in their innovation processes. However, in order to guide organisations on how to utilise their innovation intermediary communities, more knowledge is needed regarding who they are and their motivational drivers for participating in a community. The aim of this paper therefore is to explore who the users are and what motivates them to contribute to innovation processes in an innovation intermediary community. The main findings of our study indicate that users' motivation to participate is influenced by community type as well as technology adoption type. This study show that in innovation intermediary communities, one important motivational factor for users is learning.
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| 18. |
- Ståhlbröst, Anna, et al.
(författare)
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Living Labs – real-world experiments to support open service innovation
- 2011
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Ingår i: eChallenges e-2011 Conference. - : IIMC International Information Management Corporation. - 9781905824274
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Konferensbidrag (refereegranskat)abstract
- In today’s competitive and dynamic market it is of vital importance for organizations to innovate their processes, products and services to survive. One emerging concept that assists these demands is the open service innovation approach that strives to open up organisational borders to support a continuous outflow and inflow of innovations. In this paper the aim is two-folded, firstly we aim to explore how a Living Lab approach with real-world tests can contribute in open innovation processes and secondly we aim to identify important aspects an organisation aiming to implement the concept needs to grapple with. In our study users tested and experimented with energy meters and energy visualisation tools in their home for 6 months with the aim to further develop the innovation. We have found that by applying real-world experimentation users contributed to the innovation in four different dimensions. We also found that an open innovation approach requires an organisation that is communicative which entails strategies and structures to support that role.
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| 19. |
- Ståhlbröst, Anna, et al.
(författare)
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Social media for user innovation in Living Labs : a framework to support user recruitment and commitment
- 2013
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Ingår i: Proceedings of the XXIV ISPIM conference. - Lappeenranta : Lappeenranta University of Technology Press. - 9789522654212
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Konferensbidrag (refereegranskat)abstract
- Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: facilitator, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.
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| 20. |
- Ståhlbröst, Anna, et al.
(författare)
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Users and Energy Savings - Their Perspectives and Needs
- 2012
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Konferensbidrag (refereegranskat)abstract
- It is becoming increasingly important to create a sustainable environment for the future. This is a problem that is recognised but it still not evident what kind of solutions that would be beneficial and useful. However, one important step is to reduce the energy consumption. In Europe, 25% of the total amount of energy being consumed is consumed by private households. Hence, if private households decrease their energy consumption this would contribute to the environment in positive ways. The aim of this paper is to describe what kind of needs users have related to energy consumption and solutions for that. Our study have been carried out in a project called Smarties in which the objective is to develop solutions that stimulates users to decrease their energy consumption. This paper reports on the users needs related to their current energy consumption situation, the actions they want or can take, and the possible future solutions they want to se.
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| 21. |
- Ståhlbröst, Anna, et al.
(författare)
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Voluntary contributors in open innovation processes
- 2013
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Ingår i: Managing Open Innovation Technologies. - Berlin : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642316494 ; , s. 133-149
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Bokkapitel (refereegranskat)abstract
- There is a trend among many organisations to open up their innovation processes and invite more stakeholders to contribute to it. One of these stakeholders is the voluntary contributor. Few studies have documented the motivation and value of participating in these processes from their perspective. The purpose of this chapter is thus to explore the motivation behind these contributors participation in open innovation activities and the benefits it has. This study shows that the strongest motivation for their participation is to stimulate their curiosity. The involvement also leads to increased knowledge and a pronounced eagerness to start using innovations.
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| 22. |
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Techno-socio-economic analysis report
- 2011
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- The main purpose of this report is to explore the socio-techno-economic key factors and activities of relevance for the development of a sustainable testbed federation in Europe. In this process there is a need of incorporating a business model framework for enabling decision making in value creation and value capturing. This study shows that the federation has great opportunities to reach a broad market via the key partners networks. In this federation a span of testbeds are involved which provides a large knowledge and resource base. By being involved in the federation, partners and customers get access to a great variety of technical competences as well as testing resources for remote tests. Through the use of the resources offered in the federation, customers can build their own virtual testbed which makes it easier and cheaper for them to perform tests before their technology enters the market.
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| 23. |
- Thapa, Devinder, et al.
(författare)
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Make way for the new wave : Living Labs as a DSR Approach
- 2014
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Konferensbidrag (refereegranskat)abstract
- Living Lab (LL) has been used as a milieu as well as methodology for open innovation. However, the impression of living lab as a research methodology among academia is still blurring. The living lab carries many elements of design science re-search paradigm such as innovation, artifact, evaluation, design principles, etc. how-ever it still needs conceptual underpinning to proclaim it as a valid DSR methodology. The peculiarity of the living lab approach compare to existing DSR methodologies is its openness, co-creation, and evaluation of IT artifacts beyond organizational context. With the continual growth of open innovation platforms, the living lab as a DSR methodologies can play a supplementary role along with its other companion such as DS, AR, and ADR. In this regard, this paper will provide a conceptual clarity in estab-lishing the living lab as a DSR methodology in the context of open innovation and co-creation of IT artifact that goes beyond organizational setup.
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| 24. |
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