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  • Karlsson, Tom, 1979, et al. (författare)
  • Higher Education Marketization: a Case of Language and Colliding Interests
  • 2021
  • Ingår i: Public Organization Review. - 1566-7170. ; 21
  • Tidskriftsartikel (refereegranskat)abstract
    • This article examines how market interests and state regulations come into play as policy makers engage in establishing language primacy within higher education (HE). More specifically, the focus concerns issues of internationalization within a multi-lingual context, manifested in language policies (LP). LPs are constructed in order to sort out which language to give primacy. Findings demonstrate how HE is balancing between invoking markets obfuscated through internationalization whilst simultaneously restricting market effects through state regulations. The promulgation of certain languages supports and weakens market and state interests. This article contributes to research and practice in HE, presenting future obstacles and challenges.
  • Karlsson, Tom, 1979, et al. (författare)
  • Marketization of Higher Education
  • 2021
  • Ingår i: Global Encyclopedia of Public Administration, Public Policy, and Governance. - Cham : Springer. - 9783319318165
  • Bokkapitel (refereegranskat)abstract
    • Higher education is usually conceptualized as being autonomous from market and state interventions. Academic scholars have been free to organize and realize educational content on their own terms. One reason for this lies in the academic freedom, which safeguards the pursuit of knowledge and a right to educate students on such knowledge. Increasingly, higher education has been subjected to global trends of internationalization. This implies the construction of a global agenda for facilitating student and staff mobility in order to increase student employability across borders and instigate a comparability of different degrees. An effect of internationalization is that competition has been introduced in higher education, leading to changing pedagogical practices and understandings of higher education is. Drawing from economic theory, it can be argued that internationalization transforms higher education from a public to a private good, making it susceptible to market powers. This process can be labeled marketization, meaning that higher education becomes a service as any other.
  • Karlsson, Tom, 1979, et al. (författare)
  • Martketization of Higher Education
  • 2021
  • Ingår i: Global Encyclopedia of Public Administration, Public Policy, and Governance / Editors: Ali Farazmand. - Cham : Springer International Publishing. - 9783319318165 ; , s. 1-9
  • Bokkapitel (övrigt vetenskapligt)
  • Karlsson, Susanna, 1976, et al. (författare)
  • Investigating dilemmas in language policy implementation.
  • 2017
  • Ingår i: IRSPM Annual Conference. Budapest: 19-21 April. - Budapest : IRSPM.
  • Konferensbidrag (övrigt vetenskapligt)abstract
    • This paper concerns the implementation of language policies within institutions for Swedish higher education. More specifically, the paper focuses on how the implementation process becomes manifested through language planning policy documents governing how and when which languages could or should be used. This paper explores how governmental policies have been transformed and implemented within institutions for higher education within Sweden. The purpose is to study language planning documents within institutions for higher education in order to disclose how dilemmas emerge through policy implementation. Higher education in Sweden can be divided into three contexts: research, education, and administration. Following Pierre and Painter (2010) these contexts can be conceptualized as welfare services and functions of legality. Of specific interest is the fact that although not all institutions for higher education are governmental agencies, all have to abide by the laws directing their legality functions. In this paper, two governmental policies are studied. First, all institutions for higher education should follow the Language Act (SFS 2009:600), dictating that Swedish is the principal language in Sweden. Also, the Act states that the language of all organizations performing public sector functions should be Swedish. Second, institutions for higher education should strive towards increased internationalization (Prop. 2004/05:162). In effect, this causes a dilemma between Swedish as the principal language and the focus on international actors. The empirical data consists of twenty-two language planning policy documents from Swedish institutions for higher education collected during 2015 and 2016. These are all available such documents to date. The research process was undertaken in two phases. During the first phase, all documents were subject to content analysis through close reading. It was found that the texts strongly coincided with research, education, and administration. The second phase involved a qualitative analysis concerning the preferences for choice of language within these three contexts. This paper draws on dilemma theory (cf. Hampden-Turner 1970, 2009) in order to analyze how institutions for higher education in Sweden face contradictory policy goals. Dilemmas are understood to be two desirable alternatives, that are individually perceived as logical. Together they present organizations with difficulties of achieving both. In this paper, dilemma is studied through the policies underpinning the construction of language planning documents. Following the analysis of the paper, three important topics are found to govern how and when which languages have primacy. First, the context of research contains rationalizations of Swedish as well as English as preferred language(s). Other language(s) are permitted, but are not exclusively identified. Second, the context of education contains rationalizations about the need for both Swedish and other languages depending on the situation. Third, the context of administration reveals how institutions for higher education are firmly grounded as performing governmental organizations. The main conclusion concerns the differing signals inherent in the underpinning governmental policies. The policy implementation of internationalization as well as the Language Act come to chafe against one another, causing dilemmas. It is discussed how such dilemmas result in problems for both internationalization and adherence to the Language Act.
  • Karlsson, Susanna, 1976, et al. (författare)
  • Language policy as ‘frozen’ ideology: exploring the administrative function in Swedish higher education
  • 2020
  • Ingår i: Current Issues in Language Planning. - 1466-4208. ; 21:1, s. 67-68
  • Tidskriftsartikel (refereegranskat)abstract
    • This article examines Language Policy documents within higher education institutions in Sweden. Its main focus is on how national language policies and policies for internationalization of the higher education are reinterpreted as local language policy. The analysis of ideologies surrounding the prescribed language(s) in meetings of decision making bodies in fifteen local Language Policy documents reveals how a monolingual national language policy is negotiated to accommodate an internationalized multilingual workplace. When the multilingual context of the internationalized university intrudes on the nationally oriented context of public administration, which favors Swedish as a default language, there are two solutions to be found in the language policy documents. (1) a temporary or permanent shift towards an internationally oriented monolingual context by allowing the use of another language, favoring English, or (2) a temporary or permanent shift towards parallel language-informed practices. Restrictive measures are found to construct situations where participation is made possible for non-regular non-Swedish-speaking members, while permissive measures provide inclusion for regular non-Swedish-speaking members, too.
  • Karlsson, Tom, 1979 (författare)
  • Att vara kund till staten
  • 2020
  • Ingår i: Statlig förvaltningspolitik för 2020-talet: En forskningsantologi. - Stockholm : Statskontoret.
  • Bokkapitel (refereegranskat)abstract
    • Det har blivit allt vanligare att myndigheter pratar om kunder. Det kan handla om tämligen ytliga fall som när Transportstyrelsen hänvisar till kundtjänst på sina hemsidor. I andra fall handlar det om hur till exempel Pensionsmyndigheten mäter och utvärderar kundnöjdhet som indikation på om myndigheten möter de kvar om god kvalitet som ställs på den offentliga sektorn. Det kan också handla om till synes mer genom-gripande förändringar som när Försäkringskassan inom organisationen diskuterar medborgare som kunder, eller när Arbetsförmedlingen inför så kallade kundresor för att öka servicetillgängligheten i verksamheten. I det här kapitlet diskuterar jag statsförvaltningens olika försök att skapa förutsättningar för en kundroll inom statlig verksamhet. Syftet är att problematisera användningen av kundbegreppet inom olika statliga verksamheter.
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