| 1. |
- Wetter-Edman, Katarina, 1971-, et al.
(författare)
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Design for Value Co-Creation : Exploring Synergies Between Design for Service and Service Logic
- 2014
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Ingår i: Service Science. - : Institute for Operations Research and the Management Sciences (INFORMS). - 2164-3962 .- 2164-3970. ; 6:2, s. 106-121
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to bridge recent work on Service Logic with practice and research in the Design for Service to explore whether and how human-centered collaborative design approaches could provide a source for interpreting existing service systems and proposing new ones and thus realize a Service Logic in organizations. A comparison is made of existing theoretical backgrounds and frameworks from Service Logic and Design for Service studies that conceptualize core concepts for value co-creation: actors, resources, resource integration, service systems, participation, context, and experience.We find that Service Logic provides a framework for understanding service systems in action by focusing on how actors integrate resources to co-create value for themselves and others, whereas Design for Service provides an approach and tools to explore current service systems as a context to imagine future service systems and how innovation may develop as a result of reconfigurations of resources and actors. Design for Service also provides approaches, competences, and tools that enable involved actors to participate in and be a part of the service system redesign. Design for value co-creation is presented using this model.The paper builds on and extends the Service Logic research first by repositioning service design from a phase of development to Design for Service as an approach to service innovation, centered on understanding and engaging with customers' own value-creating practices. Second, it builds on and extends through discussing the meaning of value co-creation and identifying and distinguishing collaborative approaches for the generation of new resource constellations. In doing so, the collaborative approaches allow for achieving value co-creation in designing.
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| 2. |
- Kristoffersson, Sara, 1972-
(författare)
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Allting går att sälja med humor och ironi
- 2014
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Ingår i: Svenska dagbladet. - Stockholm : Svenska dagbladet. - 1101-2412. ; :2014-04-19
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Tidskriftsartikel (populärvet., debatt m.m.)abstract
- Reklamens syfte är att väcka intresse, styra våra val och göra uppdragsgivaren rikare. Men den är också, tack vare dess förmåga att läsa av tidens tecken och drömmar, mer än de flesta kulturyttringar en pålitlig tidsspegel.
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| 3. |
- Holmquist, Anna, et al.
(författare)
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Reinventing tradition : Exploring the creation of new meaning through innovations involving craft-based design
- 2019
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Ingår i: Creativity and Innovation Management. - : Wiley. - 0963-1690 .- 1467-8691. ; 28:1, s. 124-137
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Tidskriftsartikel (refereegranskat)abstract
- Many studies in the field of innovation focus on novelty and technology, but recent literature and contemporary design practices have proposed an alternative view. Innovation has instead been suggested to bring about new meanings, often driven by design, and lately the role of tradition has been highlighted as a source of innovation rather than an obstacle. However, research has thus far not explained how tradition is actually used in innovation practice. By exploring design elements from craft-based design practice, the overall aim of this study is to identify and explore how craft-based design leads to new meaning and Innovation Through Tradition (ITT). To gain further insights into craft-based design for ITT, the Research Through Design method in combination with narrative writing was used, investigating innovation from inside design practice. The empirical design work highlights the innovation potential when craft-based design and production processes deliberately use tradition, not only by embracing the value of tradition itself, but also by creating new meaning through its unexpected combination with novel components. Finally, a visualization of key elements that can be reinvented is outlined to highlight tensions between different design elements that have the potential to produce new and valuable product meanings.
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| 4. |
- Kristoffersson, Sara, 1972-
(författare)
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När reklam blev den piggaste konstformen
- 2012
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Ingår i: Svenska dagbladet. - Stockholm : Hb Svenska dagbladets AB & Co. - 1101-2412. ; :2012-11-16
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Tidskriftsartikel (populärvet., debatt m.m.)
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| 5. |
- Wetter-Edman, Katarina, 1971-, et al.
(författare)
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Empowering transformation through design inquiry in public healthcare
- 2015
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Ingår i: Proceedings of the Third European Conference on Design4Health 2015, Sheffield,13 -16 July 2015. - Sheffield : Sheffield Hallam University. - 9781843873853
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Konferensbidrag (refereegranskat)abstract
- In health and care service processes the coordination between different caregivers is one of the crucial challenges. This paper presents The patient journey project as a practical application of a pragmatist pattern of inquiry (Dewey, 1938) and as fruitful way to work with/achieve transformative design. Situations of lived experience and moments of reflections perform as a carrier of knowledge and development. The paper argues that the design tools and mindset used in this project are of great importance in the ongoing transformation towards the patients focus in a Swedish public health care organization.
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